Washington Patio Pavers
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"When we consulted. We brought him out for a second consultation at which time we talked about the stone, the border, the drainage, the waterfall design and the mulch. He again assured us that he understood our vision and confirmed that everything was included in the cost of the quote. Then the work started, and everything went downhill form there. Although we told him we wanted the patio set in stone dust and although that was written into the contract, "
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" a jackhammer burn out), he and his crew worked hard and got things done in a timely manner."
"We met with our designer at our home and she came up with a design for the entire backyard to include some of the elements we dreamed of having (patio, fireplace, pond, lush vegetation.) She then gave us an estimate of the cost to do the entire backyard which was entirely beyond our means. We asked her to focus just on the patio and she gave us an estimate of around $15K. After going back and forth a few times on options to reduce the cost, she came up with some sale pavers, reduced the size of the patio, and the number of plantings around the patio and we finally got down to something we could afford. While our designer was creative and incorporated the types of plants and other elements we requested, we did have some trouble with her communication and accuracy throughout the process. The biggest problem we ran into was that she made a mistake in the height of the stone steps which resulted in the construction crew having to increase the height of the entire patio. The height of the finished patio then resulted in a significant slope between the patio and the retaining wall. Fortunately, the head of the landscaping department reviewed the work and fixed the problem by increasing the height of the retaining wall at no additional charge. His words to us were, "don't worry, we will make it right." Glad to see that good customer service still exists out there. In any case, another complaint we have about the designer was that she made several mistakes in the key codes for the plants on the final design. For example, we almost bought Rhododendrons when the plan really called for Knockout Roses. These two plants significantly differ in height so this would have been a big problem - the Rhododendrons would have completely blocked the view of the patio when at mature height. Unfortunately, although we brought up our concerns about the accuracy of her plan given the numerous mistakes we found, the designer never admitted fault and never so much as apologized for the errors. At the end of the day, however, we are very pleased with the workmanship of the patio and the design itself. The head of "
"Phase 1: ideas. We would not have thought of large stones serving as stairs. Rep and on-site job manager worked with us as job progressed to refine designed based on reality of the job. Finished product was fabulous. We would hire them again and will probably in the fall to continue with Phase 3, which will be the planting of bulbs and a perennial bed inthe new area behind the long stone wall. Also, "
"She was extremely knowledgeable and detailed in her analysis. She asked excellent questions regarding our overall renovation plans and recommended a hold on the landscaping until interior work was completed (contracters would need access to the house from the back and may ruin any work we put into the yard). She listed all the areas that would need work and gave me resources to find items that i could purchase myself (rainbarrels, DC government grants, porous pavers, etc). She was very considerate about budget and upfront about any design costs that we would incur on the front end. She also has a great personality. "
"They are excellent. We have been using them for about 3 years. The price depends on everything they do. Typically they do the clean up, mulching and pruning. Sometimes, they even bring more plants for me. They really take their time when they are here and do a nice job. They do great cleaning up. "
" into the mortar, which had splattered onto the stones, along the house wall, the decorative guard railing, and in many spots seeped over the edges of the stones. The workers left the lawn adjacent to the walkway damaged and full of debris. spoke with "
"Work went very well overall. They came when they said they would and did a very good job of cleaning up afterward. The only glitch -- and a minor one -- was the first meeting to review the yard and get an estimate. and get some ideas. We were able to meet subsequently at the scheduled time. "
All Patio Pavers in Washington, DC
20743 Red Cedar Dr
13127 oreole drive
PO Box 10546
6387 edsall rd
7045 Berry Road Unit A5 #356
PO Box 5015
5210 garner st
P.O. Box 4
Broomes Island, MD
Broomes Island, MD
10319 Westlake Dr
214 Whitney Place
14910 Saddle Creek Dr
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