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Washington Hvac Articles
Hvac reviews in Washington
So I was put on the calendar. I began arranging my life so that I'd be out of the house as much as possible during the installation. I reviewed the contract and went over the new specs I had received verbally from the installers with the HVAC consultant I had hired for my AC and heating system renovations. I sent my proposed changes to the salesperson over a month before my installation date.
I got a hurried email from the salesperson a little over two weeks from my installation date telling me "HE" didn't feel comfortable with the zoning system. I must admit I was surprised that the salesperson makes such decisions for the company. Nevertheless, I could see this was a company I could not work with. I had made plans, as I said, based on this installation date. I liked the installers. But I could not get past the salesperson to work with the company!
I tried to reach the salesperson to at least get my deposit back. I left him a message and told him he still had my deposit, expressed my unhappiness and indicated I would try to file a complaint but hear nothing. Finally, I called the company HQ in Philadelphia and again I was promised someone would get back to me. It has been over a week and no further response there as well. This company has had good ratings on Angie's LIst, but I must conclude that if you have a cookie cutter job they'll be fine, but any need to ask questions or probe below the surface is met with a
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