Washington Cleaning Services
Cleaning Services are in Washington
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"They were a little late- about 20 min- but seemed to have a good excuse (an employee from an earlier job couldn't continue working for the day, so they were short a person and running behind. Instead, the owner stripped off his blazer, rolled up his sleeves and joined in!) Our place was overrun by dust bunnies and was in desperate need for a cleaning. They did a pretty good job- I was surprised to see that they even washed a couple of the dishes and pans I had left in the sink (which I have found most companies will not do!). A couple of the things they missed was dusting above photo frames, the bedroom ceiling fan wasn't touched, and they didn't clean under furniture very well (including under edges of the bed, which is a lot easier to reach than under sofas and other heavy furniture). We still had a few dust bunnies floating around because of that... The attention to detail wasn't quite as good as some other people we have used in the past. Perhaps because they were rushed due to the employee issue that caused them to run behind schedule? Our deal from Angies List was for $75 for 3 hours of service- typically a $150 value. I wondered if we had gotten that full value or not...? But overall, they did get the place clean, comfortable and smelling good again. I will consider using them again."
"The folks at time they really went above and beyond- they folded all of our towels like they do in hotels, they organized my shoes in the closet and cleaned the house from top to bottom. Now we are going to use them monthly and their prices are really reasonable. They can usually come out the same week you call as well and it doesn't seem to be a problem booking. I will definitely use their services again and again."
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Washington Cleaning Services Reviews
"I have absolutely no complaints. They do a great job every time. The initial "deep clean" was incredibly thorough, if pricey, but they were up front about that. I have been especially impressed with the responsiveness of customer service to various requests, such as changing the cleaning day or time. If the maids run into a problem while cleaning (and while I am at work) (e.g., there was once a blown fuse), customer service contacts me immediately to let me know and resolve the problem. They use their own products, but are happy to substitute whatever you want and, in my case, called me to make sure they were using my product where and how I wanted them to. Only once has anything broken -- a cheap plastic bracelet -- and they left me a note about it; it wasn't ignored or "
"The initial cleanings were very thorough, but the attention to detail seemed to decline over time. The downstairs hardwood floors were not always mopped; upon a complaint about this, they did offer to send a crew back out to clean areas that had been missed, but that isn't always convenient and we'd rather have things done right the first time. The final straw, however, was that my back door was left completely unlocked on three separate occasions during this time. The door was left unlocked on two back-to-back cleanings in December 2010 and again on February 2, 2011. On a fourth occasion in January, 2011, we arrived home just before the crew had finished and the door was not locked, nor did they check before leaving. We were assured by the company in December that all crews had been advised to double-check all exterior doors before leaving, but continued to have the same problem. Because I cannot allow my house to be left unsecured like this and the company could not provide an explanation or guarantee that this wouldn't continue to happen, we were forced to cancel the cleaning service."
"I was a customer of spoke with "
"I spent $106 for 2 hours and the job went pretty well. I would have liked them to be here longer, but I think there was a sort of a mis-communication. The work that they did was good and they did a nice job."
"The quality of service was good in the beginning but then there were a series of issues that arose that made us end our service. On two occassions the staff left their lunch in our refrigerator and their coat and wallet behind. In the latter case, we had to arrange a time for them to pick it up. Also, there were scratches to our furniture and kitchen appliances that we started to notice. My husband and I do not have kids or pets and our furniture/applicances are fairly new. When I brought this to their attention, the former office manager, "
"I have used Maid pro earlier in 2009. They were good at that point. However, i was out of the country for 8 months and then in 2010 I contacted them to renew the service. I had them coming once every two weeks for a two hour cleaning. However this time, they have consistently botched up the schedule. Despite repeated requests they have been sending separate cleaning teams for each visit. The teams also show up consistently late or on dates when they are not supposed to. Every time I call the Maid pro office their representatives say that they understood my timing and personnel requests but "
"Fantastic- best professional cleaning I've ever had. And the 2 ladies were pleasant and spoke English so I could give them some specific instructions. While they were there I asked to have the fridge cleaned out too (an additional cost) and once approved by their supervisor, they did that as well. My entire home sparkled and smelled fantastic. AND I got an offer on my home in the first 24 hours it was on the "
All Cleaning Services in Washington, DC
po box 15656
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250 Richard Montgomery Dr
825 Booker Pl
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Capitol Heights, MD
7945 Sanleandro Pl
6107 Sargent RD
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