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Angie's List In The Press

Washington Home Security Companies Reviews

A
"We have used
Washington Home Security Companies Provider Name Locked
for close to 10 years and have never been dissatisfied with anything. The family ownership and pride in workmanship shows in everything the company does. They are responsive, recognize customers instantly when you call them, and will go out of their way to fix problems or adjust the system. We recently had some decorating done and discovered that some wires in our system would be compromised.
Washington Home Security Companies Provider Name Locked
was at our door 20 minutes after we called and spent an hour adjusting the run of the wires. The monitoring services are impeccable. don't bother to call any other security service -- call
Washington Home Security Companies Provider Name Locked
.
"
A
"I have ADT in my main house. I needed an alarm system for the newly constructed basement unit and was looking for something cheaper than the $55 per month I pay currently. I knew I could possibly find something cheaper, but wanted to make sure there was 24/7 monitoring.
When I discovered
Washington Home Security Companies Provider Name Locked
on Angie's list I was a tad skeptical, but decided to go for it based on the hundreds of reviews. I am also not technically savvy and was concerned about the installation process.
I placed the order online (easy to navigage website). My order was promptly shipped the next day and arrived on time. I was pleasantly surprised by how easy installation was. Everything went without a hitch. I activated the alarm and now it is fully functional. I recently recevied an email from
Washington Home Security Companies Provider Name Locked
confirming that the basement is now being fully monitered.
What a phonemonal company. Easy installation, great service, and 24/7 monitoring for $15! Amazing. It'll only be a matter of time before I dump ADT for
Washington Home Security Companies Provider Name Locked
in the main house...I've recommended
Washington Home Security Companies Provider Name Locked
to my parents and friends as well so they can replace their old and expensive alarm service...The Angie's List ratings are definitely accurate for this provider!
"
A
"This could not have been easier. The entire system arrived in about 2 days. The instructions were super easy to self-install. The entire set up took about 10 minutes. I called to activate and the sales rep. was very professional, polite, and helpful. Also, the activation took only a matter of minutes. I totally recommend this service.
The system is very easy to use and it also has an app for android/blackberry/i-phone, which is also easy to use.
"
A
"Everything went extremely smoothly. The delivery was quick, the installation was easy, and customer service was very friendly and helpful when I called. Been using the system for a few months now, and it works great - the iPhone app is particularly handy.
"
A
"
Washington Home Security Companies Provider Name Locked
is a terrific company that stands behind its work.
Washington Home Security Companies Provider Name Locked
(who did the initial estimate) was very professional -- punctual, responsive, etc. -- and (unlike others we interviewed) did not try to sell us more than we needed. The installation was also completed in a professional and timely manner, and with surprisingly little damage to the walls and ceilings. we've been using the system for a few weeks now and it is super
Washington Home Security Companies Provider Name Locked
. I should add that we used ADT at our old house, and there's no comparison. Great to use a local business, and highly recommend
Washington Home Security Companies Provider Name Locked
.
"
B
"We purchased an alarm system through Angie's List from
Washington Home Security Companies Provider Name Locked
but had to return it because it didn't work. I installed it based on the instructions, and thought everything was working, but I kept getting an error message on the 'home base'. The company sent emails with instructions on how to trouble shoot the problem, but the solution didn't work. For some reason, they couldn't get a signal from the home base. The company also instructed me to check with my local police department to see if I needed a permit for a self-installed alarm system that would contact the police in the event of an emergency. After two calls and a trip to the D.C. police station, their ultimate answer was: "Shouldn't the alarm company know that already?" (I had the same question, actually...)
After failing to get the system to work using the emailed trouble shooting instructions, we had about two weeks of back and forth phone calls between my husband and the alarm company. They didn't always answer their phone and weren't available on weekends. My husband was furloughed at the time, so he was at home. He was extremely, extremely frustrated at the inability to reach the company through the general number during normal business hours - and I was only home on weekends when they weren't available. I don't understand why it was so hard to connect with them - and you couldn't call them unless you were at home with the system so they could give instructions - so it didn't work for me to call them from my office.
Ultimately, we returned the system very frustrated. I read many reviews of satisfied customers and wished that we could have been among them. I liked the concept of an easy to install system - and their online instructions were very clear. If it would have worked, we would have been happy. But because it didn't work, and their follow up service was so poorly executed, I would not recommend them to a friend.
They also never refunded all of the money - there is still an outstanding charge of $14.99 - I'm not sure what it was for, because we were supposed to get the first two months of monitoring we paid (which is $14.99 per month). And from the review above, you can see that we never achieved monitoring status! But I'm not even going to bother calling them for a refund, because I am assuming I won't be able to reach someone on their general phone line. I guess I could call AmEx to dispute the charge, but at this point, I think I'm done with
Washington Home Security Companies Provider Name Locked
.
"
A
"I love that the products are easy to install and don't require any wiring. I also like how flexible the products are.
As far as custom support, though, I hate that
Washington Home Security Companies Provider Name Locked
is only really open during business hours, and not on weekends. I've had issues in setting up components and it would have been helpful to be able to call
Washington Home Security Companies Provider Name Locked
over a weekend.
Others have mentioned, but I agree, the ability to add video monitoring will also be super helpful.
The products are overall pretty good, had a few issues with false alarms being sent for reasons I still haven't been able to determine, but it appears to be gone on my end.
If nothing else, the flexibiltiy and ease of use makes
Washington Home Security Companies Provider Name Locked
worth it. Not having a contract is also really nice.
"
A
"The representatives were extremely helpful in working with us to figure out which components of the alarm system would be most relevant for our situation and created a very reasonably priced package to suit our needs. The system arrived in a box with easy to follow directions so that we were able to install the components on our own.
"
A
"
Washington Home Security Companies Provider Name Locked
helped us scope out our alarm system needs, shipped us the parts, then helped my husband do the install, whenever he needed help. There were only a few times that he needed to call, and there was promptly someone knowledgeable on the other end of the line. According to my husband, install was
Washington Home Security Companies Provider Name Locked
. The installed system is very easy to use.
"
A
"I called
Washington Home Security Companies Provider Name Locked
for an alarm quote and
Washington Home Security Companies Provider Name Locked
was able to come to our home within a few days. He arrived on time and was very thorough in explaining the alarm system options, benefits/minuses of particular packages, and the pricing. He was very professional. When we agree to go with
Washington Home Security Companies Provider Name Locked
, the installation crew also arrived at the agreed upon time, installed the system, and explained its operation. They are locally owned and operated. I would recommend using them again."

All Home Security Companies in Washington, DC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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1st class handyman

portship rd
Dundalk, MD

1st Security

8480 Baltimore National Pike Ste 314
Ellicott City, MD

1st Security - Home Security - Main Office

3525 Ellicott Mills Dr
Ellicott City, MD

1st Security 495 LLC Locksmith and Alarm

7101 Democracy Blvd
Bethesda, MD

5 Star Security

PO Box 99
Bluemont, VA

911 Lock

13778 Lambertina Pl
Rockville, MD

A B & S SYSTEMS

14630A FLINT LEE RD
Chantilly, VA

A Circuit Doctor Electric Services, LLC

The Right Prescription For All Your At Home
Electrical Needs, MD

A HOMELAND SECURITY INC

30 spinning wheel ct
Germantown, MD

A S AMERICA INC

113 HUNTINGTON HILLS LN
Fredericksburg, VA

A&A Auto Services

4107 Baltimore AVE
Bladensburg, MD

A-1 SECURITY

13732 PALMETTO CIR
Germantown, MD

A.P. Security LLC

11564 Overleigh Drive
Woodbridge, VA

A1 - Simco Electric Inc.

5117 Yorkville Rd
Temple Hills, MD

ABBEY SECURITY INC

17823 CENTRAL AVE
Upper Marlboro, MD

Absolute Electric LLC

111 Carpenter Drive
Sterling, VA

Absolute Electrical Services

8605 Artillery Rd.
Manassas, Va

ABSOLUTE SECURITY

17 CHICHESTER DR
Stafford, VA

ABSOLUTE SECURITY

127 STEFANIGA FARMS DR
Stafford, VA

ABSOLUTE SECURITY

5918 SOUTHGATE DR
Temple Hills, MD