Washington Cabinet Makers

"During full home remodel with addition of new basement apt kitchen, was referred to for cabinets. After some delay, a sales rep came out to walk through. Good discussion, asked him for plan and estimate. Got plan, which was about 40% percent wrong based on our discussion, but no estimate. Kept getting ...more put off on revised plan and estimate with promises that it would arrive next day. Came to showroom 3 times to look at cabinets, but he was never available. Finally, I gave up calling and never heard from him again. Wasted about 6 weeks on this guy and this company. Worst customer service I've ever had, except maybe for

. Beware. "

"I am very pleased with Holdfast. and his people were very professional and knowledgeable. they did what was asked and helped me when I wasn't sure what I wanted. The suggestions they made were spot on and improved the final appearance. The kitchen is beautiful and I love cooking in it. Within the next year I plan to have my bathroom ...more remodeled and I would not consider any other company but Holfast performing the work. Thank you

,

and

."

"Working with Mr. was a pleasure. His estimate was accurate and was 40% lower than the competing bid we obtained. His complete showroom saved me major hunting around time. He was experienced, honest and did not waste time showing me options outside my price range. His crew was polite, experienced, and spoke serviceable English. ...more Two glitches caused unavoidable delay...backsplash tile did not arrive in a timely fashion causing a two week delay, and some unanticipated plumbing and electrical connections were found in the removed wall causing a $2,000 cost overrun. Only suggestion for future customers would be to get the paint job factored into the overall budget. Would have saved time and energy on my part."

" came out and gave us an estimate for the demo and renovation of two baths in our home. One bath was circa 1925, the other was circa 1982. We needed to have the job done quickly as we had guests coming into town. He told us that he could do the job in about five weeks. We told him that it was imperative that we stick with the ...more completion date. He said that he could meet our deadline, even after we added to the scope of the job and asked him to move a wall to give us more space in the bathrooms. He gave us a fair bid for the project and gave us a start date. On the start date he showed up with his crew and began the demolition. Someone from his crew was here everyday without fail and someone was always working. They cleaned up at the end of each day. They did all the electrical, plumbing (including installation of new radiators), carpentry, and floor work. In addition, special attention was paid to a troublesome door which was not closing properly. They repaired this. They moved an interior (non-load bearing) wall to provide more bathroom space. They tiled the bathrooms and built the vanities. We also had a problem with a sagging ceiling in the entry way, a result of a previous renovation to the hall bathroom. They repaired this as well and did a great job overall!

and his team are extremely responsive to all requests and kept the line of communication open at all times. We were provided with a review of the work completed each day and a plan for the next day and into the future. He was concerned that we were pleased with the job and the progress. We had a problem with some tile (color) that was ordered and he was helpful as we addressed the problem, and worked on a solution. We have had other remodeling experiences and working with

and his team was a pleasure. We could not have asked a better working relationship. We consider ourselves lucky to have found

on Angie's List and to have it have been such a good experience."

"From the beginning, I found them above all honest and reliable. The estimates were honest, thorough and accurate. Any time there was an add on, he discussed it with us previously in detail. There were no surprises. He often would call in the evening to discuss work done during that day and plans for the next day. He and his crew were always professional, ...more kept work area as clean as possible, were curteous and personable. The final product in the kitchen and bathroom have become the favorite rooms of our house. I can't tell you how many people remark about the excellent work they see and are always asking about who did our renovations. The renovation of the kitchen made a wonderful work and living space where we spend most of our time.

always contributed some wonderful ideas and designs to enhance the finished product. The jobs were completed on the promised time. The back screened in porch that he did for us became a new room for the house where we spend as much time as possible. Our pets especially enjoy the porch addition. Having used

Oaks for 4 major home renovation projects, we are mostly impressed with their honesty, dependability and professionalism. His estimates were sometimes higher than some other contractors but the final product, peace of mind and exceptional workmanship were worth every penny. In the future, we plan on renovating a second bathroom and would not consider using anyone else. All of his jobs for us involved complete demolition, installing new materials and ended with meticulous attention to detail. We highly recommend

and his crew without any hesitation."

"I had a positive experience with a few years ago. I was very happy with a table that they had made for me. I returned almost a year ago to have them make a bookcase for me. I put a deposit down of $800, and was told it would take about 4 months. After the 4 months passed, the item was not made. I was put off for another 4 months, ...more and when I pressed them, I was told they would not be able to make the bookcase, and would return my deposit. The deposit was not returned. I contacted them several times, but my calls and emails were never returned. I am now going through small claims court to try to have my money returned. Do not ever give this company a deposit for services, as you may never see it again! I am currently involved in a court case in the District Court of Maryland that I filed in response to

not refunding my money."

"We were very pleased with and . He matched the on-line quote we got with no "haggling". At our request, he secured a sample door in the style of our cabinets and the color, so we could "shop" for appliances, counters. etc., at no cost to us. When our contractor met with him to discuss the fridge panel ...more mix-up, she was so impressed, she then and there ordered her kitchen counter from him!"

"He is great to collaborate with and listens well and his workmen ship is extraordinary and his pricing is reasonable and he goes above and beyond. He is great but the only thing he lacks in is he does not deliver on time."