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Washington Aquarium Articles

Regular maintenance key to a healthy aquarium

Aquarium professionals say replacing water, testing water quality and and regular tank cleanings are important tasks for a healthy and functional aquarium.

6 tips to owning an aquarium

Before you purchase a fish tank, our highly rated fish and aquarium experts provide tips and advice on size, maintenance and the price of owning an aquarium.

How to choose an aquarium

Modern aquariums truly do come in all shapes and sizes, but each option has benefits and drawbacks when it comes to space, cost and aesthetics.

Angie's List In The Press

Sample Aquarium Services Reviews

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"Find someone else. These guys were sloppy- dripped caulk on our rugs, floors, left shards of metal in my shag rugs, house was coated in dust. But worst of all, we bought new windows to save on utilities, add comfort, etc. We had a renovation this year & discovered during the course of our renovation that none of our 1st floor windows in the renovated area (11 of 11 windows) contained insulation in the jambs between the window & the frame of the house. We found gaps up to 1/2 inch. We had thought some of the windows were "breezy" & the company had come back once to caulk, but it takes more than caulk to insulate a window. The windows themselves are great, but we have had to add insulation ourselves which was very time consuming. Makes us furious!! don't use this company!
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"I ordered 7 custom cage fronts for glass terrariums, a niche service which
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me to an online order from
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, Michigan. The business was initially very friendly with prompt and responsive communication. As the project encountered delays, responses to emails began to be rather
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and selective. I felt as if I had to push for them to communicate and deliver their product in a timely fashion.
Quality of the finished product was unacceptable, it was clear that corners had been cut. The glass was poorly cut (uneven and jagged edges), fitment varied greatly (none fit "well"- some doors fit so tightly they were ready to break when closed, others were loose with gaps and consequently not fully functional), and the spray-painted finish was already peeling from the frames upon delivery. The products were poorly packed for shipping, with little support for large (42") sheets of glass. Items were shattered/cracked in transit. Follow up customer service was unfavorable. I settled on a partial (<30%) refund for the order with no product replacements, which has left my set of 7 (now 5) cage fronts destined for the trash.
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has since discontinued their custom services. Under no circumstances would I deal with this business again.
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"Wouldn't recommend PW Home Improvement is you paid me! Over the last 5 years, we constantly had a sales rep coming to our door (weekly). We requested to receive an estimate for a new deck and immediately was told that our home is "too far to come out just for a deck." The only way they could help us is if we had a fence installed too. 1. You came to my door. Obviously not too far to come down and
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me! (We only live about 20 miles from
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's location) 2. For years, continued to come to our door after we were told they would not install our deck. 3. Must be nice to be so wealthy that its not worth your time to install my measly deck.
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, VA
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"Great!
He gives me a reminder call every 2 months and we set up an appointment. He brings his own gear and towels. Also, asks before he shows up if you would like him to pick up anything for your tank. He is on time, pleasant, neat and the tank looks great when he leaves. He also is very knowledgable about tanks and fish and will answer all your questions.
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"It was great. Very educated. Patient, educated me, and taught me everything I needed to know about how to take care of a tank. Lots of coral, amazing fish that don't die like some other stores. Her main store is funky and is industrial. She does home visits and takes care of tanks in home and my business. We love it. Not the cheapest, not the most expensive, but I feel the best in our city. I've purchased from five other stores, and this place seems to be the best for quality.
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"The most important thing to keep in mind about
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is that the Retail store and the Services side are two different business entities that seldomly correspond.
The actual layout of
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(TFG) store is quite impressive and worth a visit. Honestly, that's the best part, which in my opinion gets a solid A. To be crystal: it's the architect who designed the store layout that receives the "A", no one else.

Regrettably, however, a great design layout to any store does not an "A" make. The customer service you encounter in TFG's retail is OK at best. Frankly, some of the sales people are not really responsive and come with a noticeable attitude (over the phone and in person), which is not entirely surprising given the sad fact that TFG management clearly seems to endorse the antiquated practice of indentured servitude towards its own staff. In sum, this is where the good news ends.
Be aware that once you purchase your aquarium tank, fish and supplies from TFG, you are then transferred unwittingly to the service side of the business forever. To clarify, the retail staff itself is emphatically forthcoming in discriminating between the retail portion of the business and the services side. Retail take no accountability for the assistance TFG service technicians provide. Essentially, services at TFG are treated by the retail staff as separate businesses for all intensive purposes, period.
Relying on TFG services for routine maintenance is unwise to say the least. Unfortunately, my experience was so horribly frustrating that I decided to move onto another service provider in Houston who does excellent service work (Aquarium Innovations if you're interested). Regardless, there's many more solid aquarium service companies in Houston to choose from who are plenty eager to provide these type of routine fish tank maintenance services with a greater degree of professionalism.
Snapshot of issues with TFG services:
1. Unresponsive customer service: when attempting to make appointments or set-up routine cleaning schedules I would receive no or delayed responses from customer service.
2. An "Excuse dependent" management style. TFG always gave me a list of reasons why they could not deliver on their promises.
3. Missed appointments and no-shows.
4. Poor aquarium maintenance--"pump-and-dump" aquarium cleaning practices. Very rushed and unthorough, sloppy work. It was immediately evident that TFG service people were on the clock and were in a rush to move onto their next job.
5. After one cleaning, 2 of my fish went missing. Convoluted and half-baked explanations were all I was offered as explanations after almost a month of inquiries on my part. No corrective action was taking by any of the TFG staff, top-to-bottom.
The across the board solution is not terribly difficult: Crucially, regular and high quality training in the fundamental tenants of customer service are needed desperately for the TFG management team on down.


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"I used
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to remove and replace my aquarium following a kitchen water line burst. They worked with my insurance so I only paid for the upgrades to the tank ($300 for me). They removed my 125
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aquarium A LOT quicker than I thought it could be done in, saved all my corals and fish (all made it back into the aquarium alive after 2 weeks of quarantine in his personal quarantine!). They gave me great tips and advice on keeping corals and what to look for in a sump. My sump, from The Aquarium in Knoxville, was completely wrong for my system, so
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found me a new sump in my price range that fulfilled all my needs and more! He installed the sump, replumbed all the return and drain lines, added shut off valves, and aquascaped my tank.
Before my tank was a bit cloudy, high nitrate levels (like >40ppm!), i had
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phosphates, a algae bloom I couldn't get rid of, and I was close to giving up on my tank.
Now my tank is crystal clear, my nitrate is 0ppm (as of last night, after the tank has been set back up for almost a month now), no phosphates at all, algae bloom is gone, and for christmas we are getting more fish and maybe a controller through Hood! This place is amazing.
I will NEVER use the local fish store (The Aquarium) ever again, they did nothing but give me bad advice and sell me products I didn't need.
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gives me
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and easy to understand advice, gives me good prices on everything, and he is so friendly!
I would definately use this company again for anything I need around my house!
Oh! Lastly, as I am a woman and usually get run over by overbearing men ( I usually have to
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' the other half on people like that!), I would like to add that they never made me feel like what I wanted didn't matter or that I didn't know what I was talking about. They always wanted to make sure I was okay with what they were doing, where things where going and gave me logical explanations if we had a difference in opinion. I hate going to places and getting that "well, just do it this way because I know what I'm talking about and you don't" type attitude. If there was something I didn't understand, he would explain it to be in terms I understood and didn't make me feel silly for asking a TON of questions.


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is a very consciencious person and will take good care of your salt water aquarium. If you have any issues he will address them right away.
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is very good at being there on time and is not flaky like most people in this business. The price is reasonable and the quality is good.
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"For years we have wanted a salt water aquarium.
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store has an incredible variety of livestock, cured rock, tanks, lighting, filters, food, accessories and everything else for start up and experienced customers.
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helped us make the choices that would work for our interests and goals. We purchased an 80
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unit, base, canopy, lighting, pump, sand, live rock and installation.
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and another crew member arrived as scheduled and set up everything perfectly. They showed us how the system worked, provided verbal directions, and did a super job cleaning up. They took extra care of the area rug by rolling it away; they moved the furniture and rug back when finished.
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and the other salt water pros are very patient with newbies like us. They give great advice on next steps for care and purchasing. After they test the water they help us understand what to look for and possible solutions. The store has a great variety of fresh and salt water aquariums that you can take your time and enjoy watching the creatures, plants and coral. While the prices may be a bit higher than chain pet stores, there is no doubt that you are getting quality well-cared for purchases. Tanks there are clean and always fresh. While it would be great to have an aquarium stocked with fish after installation, True
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is not about profit. They want customers to have an established best habitat and take it slowly for the aquarium to support the life that is added. We have super corals, rock, snails, crabs, and shrimp and are excited to make our next additions but know we need to be patient before adding fish. True
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gave us advice about the websites and resources to go to for help and information. The only recommendation that we have is that they provide a list of basic overviews of the aquarium parts and functions and things like when to change the filter sock.
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"
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has a great selection of marine fish and corals. They have a knowledgeable, caring and friendly staff. I believe them to be the best aquarium store in the Central Florida area. They back the things the sell and maintain with great customer service and care. They are excellent when it comes to educating and informing customers and working with them to get their systems up and running. I have been very pleased with them. They provide great maintenance service and I love visiting their store. They have really been a great help to me. I highly recommend them. Marcye,
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,
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, Hailie, keep up the excellent work!!!!
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All Aquarium Services in Washington, DC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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3G construction

Burlington, NC

Andre's Technology Empire

1200 Delaware Avenue SW Suite 303
Washington, DC

Aquarium Services Group

6008 Windham Rd
Laurel, MD

BAUMBACH PLUMBERS

11612 FAIRFAX STATION RD
Fairfax Station, VA

CONGRESSIONAL AQUARIUM INC

138 CONGRESSIONAL LN
Rockville, MD

Crystal Clear Aquarium Services Inc

43045 Tavernsprings Ct
Ashburn, VA

District Relocators

1220 L St NW
Washington, DC

Fierce Decor LLC

200 N. Pickett St.
Alexandria, VA

Get Pumped Saltwater

30 Puffin Ct
Sacramento, CA

Kimbrell Landscape & Construction

4423 Manor Hall Ln
Fairfax, VA

PRF Services

16513 Steerage Cir
Woodbridge, VA

Prince William Home Improvement

14910 Persistence Dr
Woodbridge, VA

Rainforest Experience

Inquire
Alexandria, VA

Reef eScape

Fairfax, VA

Revere Construction

25101 Peach Tree Rd
Clarksburg, MD

SEAGATEFILTERS, INC.

6219 Gum St
Alexandria, VA

steaming clean carpet co.

6850 riverdle rd
Lanham, MD

TERMITE DAMAGE REPAIR CO

6426 HORSESHOE RD
Clinton, MD

Vienna Aquarium & Pets

301 Industrial Ct SE
Leesburg, VA
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