Washington Discount Appliances

WASHINGTON, DC

290

Discount Appliances are in Washington

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"I ordered a refrigerator and scheduled delivery for two weeks later. The day before deliver the sales person called me (

Washington Discount Appliances Provider Name Locked

Park) to tell me they didn't have the refrigerator in stock anymore and he couldn't get it. He did try to email me alternatives none of which would work in my space. He tried to make it right but it was annoying and an incredible hassle to order something and find out two weeks later -- two days before delivery it wouldn't be coming - ever!"

"Working with Mr.

was a pleasure. His estimate was accurate and was 40% lower than the competing bid we obtained. His complete showroom saved me major hunting around time. He was experienced, honest and did not waste time showing me options outside my price range. His crew was polite, experienced, and spoke serviceable English. Two glitches caused unavoidable delay...backsplash tile did not arrive in a timely fashion causing a two week delay, and some unanticipated plumbing and electrical connections were found in the removed wall causing a $2,000 cost overrun. Only suggestion for future customers would be to get the paint job factored into the overall budget. Would have saved time and energy on my part."

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Washington Appliance Sales Articles

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Washington Discount Appliances Reviews

"They delivered the gas range and freezer, and installed them in my home. They took the old ones out and cleaned up the area. They followed up with a phone call to make sure that everything was working correctly. Their prices are competitive, and the brand is very good. I was very happy with them."

"I have been very satisfied with the in store sales people and when I purchased the appliances the delivery was good - in the most recent case I needed to reschedule a few times and they were very understanding and responsive on rescheduling."

"I was generally pleased with them. I had a problem with a previous purchase, and they handled it very well. I thought that the price was very competitive. They also showed up on time."

"I would highly recommend

, particularly

in the Takoma Park location. She was very helpful, very responsive. Good prices, delivered on schedule."

"This was the first time we had used their services. It went well. They were completely professional on every level. They give discounts to people who subscribe to

Checkbook. We are satisfied with the service."

"The experience with this company was pleasant until the day of installation. Actually the day before the scheduled installation because they showed up a day early, even though I had called the week before to change the installation date from August 19th to August 20th. The installers did a decent job, but they didn't return the items that had been moved back to their original places after the installation was complete. All that they needed to do was to place items back in the cabinet under the sink, but they left them all over them counter instead. Also, the installers were extremely unprofessional and made a few people on our staff quite uncomfortable."

"Delivery was a disaster. They sent just one person to lug in the dishwasher and install. The deliverer's dolly left grease

on a dozen of our stairs covered in beige carpeting. He did not seem concerned. The company did respond fast when informed and ultimately, after a few phone calls, gave us the name of a carpet cleaner who billed

directly. He did a good job. Unfortunately, the dishwasher left spots on our glassware and silverware despite our returning to the store to get tips on how to avoid them. The whole experience was a headache (this from a person who has dealt successfully with B&S for a decade)."

"This was a terrible experience. I did not receive the merchandise that I ordered. I was charged for the order. People were rude on the phone and non responsive on the email. One automated response to my email said that I could expect a response in several days. I was put on hold for long periods of time. I still do not know if my purchase price will be refunded, and I am uncertain as to what recourse is available to me if I do not receive the refund."