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A
"Came out in the middle of a snow storm and didn't charge me. He repaired faucet that wasn't working properly. I have use d him several times.

-Nancy E.

A
"I noticed my old water heater (over 10 years old) was leaking from one of the pipes and called Atomic. The plumber stopped the leak temporarily and gave me three" options for a fix: replace the water heater, replace the valve and repair pipe leak, or just repair leak on the pipe. He also gave me the complete price estimate for each option. Considering how old the water heater was and the state the pipes and valve were in, I decided to have the whole thing replaced. I scheduled a day for the plumber to return, and the work was completed in about two hours. The only thing I can complain about (and it's not really a complaint, but I'll add it here so that my review is as complete as possible)-- when the plumber was taking the old water heater out, it was placed on my living room carpet, then put back in the storage closet again when it was noticed that it was wet on the bottom and left some rusty stains on the carpet. The plumber got plastic sheeting out of his van and put in on the carpet before taking the old water heater out again. If he had done that from the beginning, I'm sure the carpet would have been fine. As it was, he insisted on trying to clean the carpet himself, which I appreciated. Carpet cleaner removed the stains after a few treatments. I am very pleased with the work that was done and will use Atomic again in the future. I recommend them to anyone.

-Jennifer C.

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Local Articles in Virginia Beach

4 common plumbing scams and how to avoid them

Some plumbers are in the business just to make a quick buck. Here are four of the most common plumbing scams to watch out for and how to avoid them.

Hiring a Plumber

When you need a plumber, especially for an expensive project for which you have time to plan, make sure you hire one who is fully qualified and licensed in your state. A plumber may be an apprentice, a journeyman or a highly qualified master plumber, depending on the level of training and experience.

shower head
Plumbing

Just like any appliance in your home, your plumbing system suffers wear and tear over time.

Angie's List
Plumbing

Is your toilet clogged? If you find yourself with a clogged toilet and without a plunger, a mixture of vinegar and baking soda might be the answer.

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Remodeling - General, Plumbing, Electrical, Auto Service, Roofing, Heating & A/C

Here are some of our favorite tips from highly rated service professionals over the past 20 years.

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Angie Hicks, founder of Angie’s List, answers a member question about the benefits of trenchless sewer line replacement.

Inspiration & Ideas

garden tub with tile surround
Macauba Quartzite countertops
new kitchen tile backsplash
shower with ceramic tile
double-bowl stainless steel sink
copper apron-front sink

Angie's Answers

?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?

First - NOT full septic tank - if that was the case you would be getting backup of sewage into the lowest drains in the house, and possible very slow flushing or refusal to drain out of the bowl - the opposite of your case.

Second - I assume you are the owner. If a renter or on a lease, this type of problem may be the responsibility of your landlord, depending on the terms of your lease or rental agreement.

OK - two possible situations here - low water in BOWL, or low water in TANK. I am assuming your toilet flushes OK, with adequate water to clean out the bowl, and that it is a typical type toilet with a tank sitting on the back of the bowl. If this is not the case and it is a designer toilet or looks like those at public restrooms (no tank), then the BOWL answers still apply if it is initially refilling OK, but if not enough refill water coming in at all then call a plumber.

First, low water in the toilet BOWL case. If the water in the toilet BOWL is low after flushing, I see four likely causes, in order of most likelihood -

1) the fill valve is not putting enough water into the toilet bowl. If you take the top off the tank, you will see a small hose (typically black plastic) coming from the fill valve (a vertical mechanism, usually at left side of tank, that the incoming water tube or flex hose connects to the bottom of on the bottom side of the tank). While the tank is refilling after a flush, a steady but not large flow of water flows through this fill tube and down into a vertical pipe or tube (usually brass or plastic and about 3/4 inch diameter, which stands almost full height of tank). The small tube puts water into this pipe, from where it flows into and refills the toilet bowl. This is also the overflow tube, which keeps the tank from overflowing if the fill valve fails to shut off. If the fill valve has a problem or the fill tube has a blockage, it may not be letting enough water into the bowl. Also, check the tube is actually pointed down into the overflow tube - if the clip came loose, rusted away or broke, then it may just be filling the toilet tank rather than the bowl. Check that a steady flow (will not be a real foreceful jet) of water is flowing out of this tube into the overflow pipe while the toilet tank is refilling. You should also see the bowl filling up at this time. If it come in but does not fill high enough because it does not run long enough, some fill valves have an adjustment - check fill valve manufacturer website for instructions. Others just have to be replaced - doable if you are handy at home repairs (see web videos on how to do it), or call a plumber for probably about $150-200 to replace fill valve (have him replace the flapper valve at same time if you get this done).

2) there is something like a rag or string caught in the trap (the waste passage within the toilet body itself) which is slowly wicking the bowl water down the drain - would be solved by a good snaking. If this is the case, the bowl will fill fully after flushing, but then slowly (typically many minutes to hours) drain down to just filling the start of the oval or round drain passageway where the waste passage starts to curve up into the toilet body.

3) blocked sewer vent pipe (which vents sewer gas and lets air into the sewer system so when you flush the traps in drains and toilets and such do not get sucked dry by the vacumn caused by the exiting flow. If this is the problem, then several drains in your house may have the same problem, or drain slowly. When you flush, the water will drain totally down the pipe and almost all the water in the bowl and trap will go down the drain too, typically with a gurgling sound for a few seconds at the end as the air seal is broken in the trap, then a small amount of water will flow back from the trap into the bowl, leaving you with water in the entrance curve to the trap but nowhere near normal height in the bowl - maybe not even enough to fill the entrance of the drain passage.

4) a crack in the toilet, letting water gradually leak out of the bowl onto the floor or into the subfloor. If this has been going on for long at all you should see water on the floor, or water coming out in the ceiling downstairs, or in the basement or crawl space under the toilet.

Case 2 - the problem is low water in the toilet TANK - since this is a sudden problem, two likely causes:

1)  the float arm has corroded or the float setting has moved. Look in tank for any broken part. You may have a black ball on the end of a metal or plastic arm connected to the fill valve (which is the part, normally at the left side of the tank, that the flexible or copper tubing comes into at the bottom of the tank), or it may be a sliding cylindrical float that slides up and down on the fill valve (typically all plastic) - see if it is broken or loose or alll corroded up (for the arm type). When you flush, this float hangs down (if lever type) or slides down the fill valve (cylinder type), opening the fill valve so fresh water comes in to fill the tank and bowl. As the tank fills it lifts this float, till at the proper elevation the bouyancy of the float shuts off the fill valve. If the setting on this float has changed then it will either cause the toilet to "run" continually because it is trying to overfill the tank (float shuts off at too high a level, so water is continuously flowing down into the overflow tube and into the bowl); or it will shut off too soon, causing only a partial tank fill. There are adjustments to adjust the float shutoff setting - typically an adjustment xxxx on the arm-type, and a slider stop clip on a small rod for the sliding type. See web videos on how to adjust this, or call a plumber.

2) your flapper valve (in bottom of tank, the part a chain or cord or rod connects to the flush handle, which opens it when you flush the toilet, leaks. If it leaks AND the fill valve is working, the tank level drops till the fill valve opens, then the tank refills. This repeats at intervals, with the tank refilling periodically even though it has not been flushed. May need new flapper valve or just a good wiping of the sealing surface to remove grit that is causin it to leak. If this is the problem you will have a slight flow of water into the bowl continually, and will probably see a slight ripple in the toilet bowl.

3) water is leaking out of the fittings or bolt holes on the bottom of the tank. If this is happening enough to make you notice low takn water level, the tank will refill periodically the same as if the flapper valve is leaking, plus you will have water on the floor and dripping off the bottom of the tank.

 

Fill valve and flapper valves each cost around $15 if you do it yourself (you can buy just replacement flapper for less if that is the problem and the matching seal is good, but that is rarely the case). A plumber call to replace both probably $150-200, ASSUMING your water shutoff valve (at the wall, under the tank, with a flex or copper tube coming fromit up to the toilet tank) will work.. If it will not shut off the flow of water, then add another $50-150 to replace that, depending on how it is plumbed and whether he has to cut into the wall to replace it (rarely required). If you do go and have a plumber do it, have both the fill valve and flapper valve (and flush handle, if aluminum or brass and corroded) replaced at the same time, as all tend to go out with age - every 10 years or so. You don't want to have to call the plumber to replace another part in just a year or two.

?

Well , you've certainly started a debate that will endure forever , but personally , having worked with both products , PEX is a better product . Now granted , the 1st time i used it

I was not impressed , cause it leaked.......NOT because the product was at fault, it was because I did not understand how to use the product !

The trick to using Pex , is to make certain that the fittings seat, they MUST be pushed together with force, and if you do not push with force to get the seat to seal, it leaks .

Therefore , when using PEX , you have constantly to be aware of leaving room to make your connections -Properly !

The beauty of PEX is that it bends , it is flexible and decreases the labor factor ,although the connection costs are often 100-300 % higher than copper , but again , it can cut labor costs in half  and it is safer to work with,  NO FLAMEs!

Plumbing reviews in Virginia Beach

F

Rating
I called this company about 2-3 weeks ago and spoke to a woman who answered the phone to address my call. I explained to her that I need my house re-piped and drywalled and wanted to know if they could do an "all-in-one" service for me. She said yes and that she would have someone return my call. She didn't sound all that enthusiastic about her job or helping me, but I digressed. I waited for a week and never received such a call. So I called them again a second time. The same lady answered the phone and I explained to her that I hadn't received a call from anyone since I last called. She just took my information all over again as if it was the very first and only time that I had ever called and said that someone will give me a call. Well someone did finally call me the next day on March 2nd and asked when they could schedule a visit. I told the man that I am normally available after 3pm during the week, but I would be available on Wednesday, March 4th at anytime. He said that he would CALL me Wednesday morning at 8am to SCHEDULE a visit! WHHHAAAATTTT????!!!! I thought that was so stupid, a wasted of time, pointless, and made absolutely no sense to me that he just wanted to CALL me to SCHEDULE a visit. We were already on the phone and I thought that was the point of the current phone call. So I went along with it and agreed to wait on his call TWO days later just to schedule a future visit. Wednesday morning came and so did 8am, but no phone call....EVER!!! I don't believe in begging a company for THEIR business, so I won't! This is a clear indication and warning for me to just stay clear!
- Audrey W.
A

Rating
This is an older house, (44 years) and the shower strainer nut was frozen to the strainer but
Virginia Beach Plumbers Provider Name Locked
managed to get the nut
loose in a very small work area. He replaced all the piping and strainer. He then replaced the shower valve. His work was excellent.
He was very courteous and professional is all aspects of this project. Thank you
Virginia Beach Plumbers Provider Name Locked
(I have my shower back.)
- Barbara R.
F

Rating
When the worker arrived (truck #42) we asked for a quote on the number of hours it would take to do the job. He said 1 hour, and that it may go over to 1 1/2 hours. After 1 hour, he would charge in 1/2 hour intervals. So,
Virginia Beach Plumbers Provider Name Locked
was 1.5 hours. Well, I know not all of the jobs go according to plan, but he took 3 hours and charged us more than double than what we expected because of this. He took his time, went out to the truck/vehicle several times and moved real slow.
When I arrived home, I was excited about the job, and having great
Virginia Beach Plumbers Provider Name Locked
water, but even my teenage daughters were fired up about how slow the worker was moving and my wife - was fired up about the amount we were charged - $471.50!
So, I asked my wife to call and ask for a refund. She called Monday and spoke with someone in their office who promised a call back the next day because the plumber had not turned all the info in yet (not sure why that would matter). We never got a call as promised today. We called a little after 5 and were told the office manager was the person to talk to. Apparently the person answering the phones was unable to help...so we have to make our 3rd phone call tomorrow after 9 AM. The saga continues....we shall see if we get a refund of 1 1/2 hours.
The plumber never re-qouted, or advised it would take longer, or why it was SO far off his estimate.
- Derrick U.
A

Rating
We called
Virginia Beach Plumbers Provider Name Locked
yesterday because we had discovered a slow leak under our sink in the kitchen. We spent what seemed like hours looking for where the leak was coming from, but could not determine its origin.
Virginia Beach Plumbers Provider Name Locked
told us yesterday that he would come to us between 11 and 12 today. True to his word, as he always is, he arrived when he said he would. He thoroughly inspected the pipes under our sink, did various diagnostics, found the leak, and repaired it. Great job, great price, speedy and reliable service.
Virginia Beach Plumbers Provider Name Locked
is a consummate professional. We wouldn't use anyone else.
- Walter F.
A

Rating
Technician (
Virginia Beach Plumbers Provider Name Locked
M) showed up during scheduled time. Walked through trouble shooting with me and explained his process. Once problem was confirmed he discussed options, cost and time estimate. Very professional as he pulled and reset the toilet. Resealed the flange and caulked around the base. Explained the entire process and what he was seeing/doing.
First time using
Virginia Beach Plumbers Provider Name Locked
. Won't be the last.

- Robert S.
D

Rating
He did not do a thorough job inspected the plumbing. He also had no explanation of why we were having problems. He was not professional and not very forth coming. It seemed like he just wanted the money and get out.
- Jack K.
A

Rating
My old water heater was leaking internally and I knew it was just a matter of time before it needed to be replaced. It had been installed on top of a particle board box which was becoming saturated from the leaking water. I called
Virginia Beach Plumbers Provider Name Locked
on a Saturday, not expecting to receive any service over the weekend. There had been a winter storm that had created many emergency plumbing jobs in the area. I talked with the dispatcher,
Virginia Beach Plumbers Provider Name Locked
, who told me that the Atomic crew was working several emergency jobs so she wasn't sure they could get to me that day. She said she would keep me abreast of their progress. She called me back two times that day telling me that the crews were still all out working the emergency jobs. I didn't mind since my water heater was still working and there were other people who had no water at all. I told
Virginia Beach Plumbers Provider Name Locked
that we could schedule for the following Monday after 1:00 PM.
When Monday came,
Virginia Beach Plumbers Provider Name Locked
called at around 2:15 PM and said
Virginia Beach Plumbers Provider Name Locked
was on his way. He arrived around 2:30 with his apprentice
Virginia Beach Plumbers Provider Name Locked
. After taking measurements he worked an estimate. Turns out whoever installed the last water heater did not have it up to code. The gas shut-off valve and the cold water shut-off valve were both missing. To my surprise he said he could complete the installation the same day.
Virginia Beach Plumbers Provider Name Locked
and
Virginia Beach Plumbers Provider Name Locked
worked for four hours straight until everything was done. They were both extremely professional. They even showed me how to perform annual maintenance on the new unit.
I initially thought the price was a bit high, but in my experience you get what you pay for. The new unit is under full warranty for 6 years, including any associated labor. Between the labor involved in bringing my unit up to code, a new stand and the warranty, the price seems reasonable to me. I also received a 10% Angie's List discount.
I would definitely use Atomic again.
Virginia Beach Plumbers Provider Name Locked
,
Virginia Beach Plumbers Provider Name Locked
and
Virginia Beach Plumbers Provider Name Locked
made what is normally an all day, frustrating service call tolerable. From
Virginia Beach Plumbers Provider Name Locked
continuously providing me updates to the professionalism and quality work provided my
Virginia Beach Plumbers Provider Name Locked
and
Virginia Beach Plumbers Provider Name Locked
,
Virginia Beach Plumbers Provider Name Locked
receives an "A+" from me.
- Lawrence B.
D

Rating
Poor, never got response on multiple calls and emails for a finished receipt. Receipt was supposed to be sent to me electronically, never came. Plus, I got multiple phone calls and bills from AHS Home warranty about their $75 deductible, that was included in the check I wrote to AP Plumbing. Not sure if this is an AHS issue, or if it was AP Plumbing.
- Robin R.

All Plumbers in Virginia Beach

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Wertz Plumbing And Repair LLC

2280 Seaboard Rd
Virginia Beach

WFW Home Improvement

821 Morgan Trail
Virginia Beach

Wharton Construction Co., Inc.

703 Howmet Dr
Hampton

What's It Worth? LLC

80 Hermitage Rd
Newport News

WILDER MECHANICAL

PO Box 3469
Hampton

WILLIAM L PEACE PLUMBING & HEATING

278 BURNETTS WY
Suffolk

Williamsburg Maintenance Inc

8995 Pocahontas Trl
Williamsburg

Willoughby Kitchen and Bath

9277 Peachtree St.
Norfolk

Wise Choice Home Solutions

1401 deep creek blvd lot 50
Chesapeake

Wolak Interiors LLC

1940 Pavilion Dr
Virginia Beach

wood chux cabinets llc

3013 belle haven dr

Wood Contracting Mechanical Services

2421 Drum Creek Road
Chesapeake

Woodies Plumbing Service

2209 Halprin Ct
Norfolk

Woods Construction

2100 E Ocean View Ave Apt 25
Norfolk

WRIGHT-WAY PLUMBING LLC

834-A WIDGEON RD
Norfolk

WYNNE PLUMBING INC

336 E PALMYRA DR
Virginia Beach

Wynne Star Plumbing & Drain Inc

3322 Virginia Beach Blvd
Virginia Beach

York Builders

1112 Dandy Loop Road
Yorktown

Your Handy Plumber

9615 8th Bay St.
Norfolk

Ziegler Plumbing & Sewer Inc

15324 Warwick Blvd
Newport News

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