Internet Service reviews in Virginia Beach

B

Rating
Customer service rep helped me choose a service that was comparable to the promo rate I had. He was very pleasant and not pushy in trying to upsell services. I have good quality viewing with
Virginia Beach Internet Service Providers Provider Name Locked
. I just wish they offered better packages for their existing customers and not just new customers!
- Deborah S.
A

Rating
knowledgeable tech was relatively professional except for referring to me as sweetie. Took the extra step to group the cable to a solid ground object. No problems since.
- Yvonne M.
A

Rating
Virginia Beach Internet Service Providers Provider Name Locked
's customer service in helping fix internet connectivity problems is top-notch when compared to
Virginia Beach Internet Service Providers Provider Name Locked
. As a longtime
Virginia Beach Internet Service Providers Provider Name Locked
user,
Virginia Beach Internet Service Providers Provider Name Locked
always had to send a representative to my home to fix problems I otherwise was perfectly capable of fixing myself.
Virginia Beach Internet Service Providers Provider Name Locked
's tech's are patient and knowledgeable. if they cant fix it, then normally find someone close by who can.
- Steve G.
B

Rating
Installation and dependability are very good. However the price is not what was quoted. I was told the Internet service was going to be $39.99/month. What they failed to tell me was that first I would need to pay for land-line phone service (I don't need) which added more cost that I thought I would have, plus the upfront cost of the router, shipping and activation. So there were more launch costs, and the total bill per month with taxes is more than $75. I'll be looking at my options with other providers.
- Steven P.
C

Rating
The quality of service is good. Price wise I cannot compare them to other provider. I may or may not use them in the future, my options are open.
- William H.
C

Rating
We don't trust any cable companies. They are crooks, all of them. They are a necessary evil. I have been using this company since 2004. I had a problem the other day, and I called. The girl at the call center was quite nice. They have a virtual monopoly.
- Kimberly M.
F

Rating
Virginia Beach Internet Service Providers Provider Name Locked
's "by the book" response to any problem is, "there are no reported outages in your area". Page two of the "book" says, "we'll schedule an appointment for you, but if the tech goes in your house to fix something, it's going to cost you." I use
Virginia Beach Internet Service Providers Provider Name Locked
Network Magic to track and manage my Internet. I sent
Virginia Beach Internet Service Providers Provider Name Locked
the history logs, but they couldn't view them because, "we can't open any attachments". Strange how their customers are supposed to be projected from malicious attachments, but they aren't. So, after much back and forth with no resolution, they said they'd send someone out on Sunday and I opted for a morning session. The tech who came was quite thorough and professional. He said that my system in the house checked out perfectly fine. He reviewed my Internet history logs and said that the outages displayed therein paralleled other outages he had been trouble shooting in the Little Neck / Kings Grant area. He went out to his truck to make a call and came back to tell me that he had set up integrity monitoring for the local area. This morning my wife discovered that we had been billed $60 for the service call. I immediately called customer service and told them, rather emphatically, that I was absolutely not going to pay for their outages. This has not been an untypical experience with
Virginia Beach Internet Service Providers Provider Name Locked
. It's always the customer's fault. The reason I dropped their TV service was that about 6 or 7 years ago, as witnessed by my neighbor, one of their trucks crunched the terminal box by the sidewalk between our houses late one night. When I called the next morning, I got the same "book" answer..."there have been no other outages reported in your area". The service rep was totally impervious to the fact that the terminal box had been destroyed. It took ten days for them to repair their terminal. I would readily switch to another company, but I have too many personal and business interests associated with my
Virginia Beach Internet Service Providers Provider Name Locked
e-mail and web site.
- Charles G.
C

Rating
If and when the service goes down, they suggest you take up your refund issue with their billing dept for down time. Who , if anyone, ever gets a refund on their bill when services go down for 24 hrs or more ??
- GINO B.
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All Internet Service Providers in Virginia Beach, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 - webpopular.net

2150 W Northwest Hwy
Grapevine, TX

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

20/20 Creatives, Inc. Graphic Design

3101 Virginia Beach Blvd
Virginia Beach, VA

7th Vision Marketing and Consulting

900 Commonwealth Place
Virginia Beach, VA

A Touch of Technology

PO Box 5025
Suffolk, VA

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Almighty Web Designs

301 Yamato Road
Boca Raton, FL

AMERICA ONLINE

ONE COLUMBUS CENTRE
Virginia Beach, VA

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

article publishing site

629 Designs
Chesapeake, VA

Aws Web Design

po box 3164
Cocoa, FL

Bay Geeks

3535 Prescott St N
Saint Petersburg, FL

Bell Translation & Web Services

1417 S Veaux Loop
Norfolk, VA

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Blessings From A Far

5922 Margate Ave.
Virginia Beach, VA

Business Class Solutions

6641 Conch Ct
Boynton Beach, FL

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