Virginia Beach Floor Cleaning Articles

Floor Cleaning reviews in Virginia Beach

F

Rating
On initial appointment to assess the job
Virginia Beach Floor Cleaners Provider Name Locked
was very professional and told a good story. I thought his price was high and told him so. He gave some good reasons and promise satisfaction, so I decided to give him a try. He was on time for the appointment and completed the work requested. When I came home and inspected the job I was totally shocked. Now I must say that the carpet cleaning was good, but don't let this guy near your hardwood floors. He was suppose to clean and polish my kitchen, dining area and laundry room floors. When I got home and looked at the floor it looked as though someone had mopped them with a dirty mop and there were foot prints and areas that were completely missed. I called him and he said to let it dry long and it will look fine. Well two additional days of drying made no difference, not to mention having my house in disarray. I called
Virginia Beach Floor Cleaners Provider Name Locked
and schedule a return visit. He walked in and said, yep that is not right and I'll come back out and fix it. We schedule a day for him to come back out to fix it. This time he got the kitchen and the dining area right but the laundry room looked like it had not been touched. By this time I was completely irritated at the whole situation. I called
Virginia Beach Floor Cleaners Provider Name Locked
and ask why he did not compete the laundry room and he said he thought he had. I cooled off for a couple of days and call him back to come out for the third time and fix the laundry room floor. He came back and apologize and in a few short minutes reported to me that he was done. He had spread some liquid on the floor. I look at it and commented that it had a lot of bubbles in it and he said that was normal. So I assumed he was finally through with the project. Early on I had paid him for the carpet cleaning, but I with held the payment for the hardwood floor cleaning and polishing. When I question
Virginia Beach Floor Cleaners Provider Name Locked
about his satisfaction policy "We guarantee that you'll get the best bleaning experience ever, or it's FREE. Period!", he gave me a song and dance that he wished every job would end up perfect and all he wants is happy customers. I told him that I was not a happy customer and did not feel that since it took three trip to get the job done, that I thought I deserved some kind of a discount for my personal inconvenience. He got really irritated and said just pay me what you think. I paid him what I thought was more than sufficient to cover his materials and wrote him a check. He took the check, and just walked out. I asked for a receipt and he kept walking and slammed the door. I waited a couple days for the laundry room floor to dry and it still looks horrible. The carpet cleaning was good, but the service delivery and professional attitude are extremely lacking. Had he said Mr. Customer, I apologize for this job not working out the way I had planned and for your inconvenience I am going to deduct $100.00 from you bill, I probably would have been a little more understanding, but when you just say pay me what you think, grab the check and slam the door on the way out, that is just too much. So much for the guarantee.
- Roney M.
A

Rating
It went great. Called in and was able to get an appointment only 3 days later. The workmen called a few minutes before my appointment and explained that their previous job had run a little long and promised to be here within 20 minutes. They arrived soon thereafter and quickly measured the areas to be cleaned. Since I was only slightly off on my estimate of the rooms, the price they quoted me was only a couple dollars higher than the estimate I received over the phone. Unfortunately for me the kitchen grout had been "regrouted" improperly by the previous owners and it didn't turn out as well. I chose not to have this area sealed as I may need to hire someone to come in a regrout altogether. The foyer and bathroom however came out great, and I gladly had them seal it. The guys were very nice, worked quickly and efficiently, and cleaned up after themselves. I will gladly use them again in the future for my carpets.
- Kenneth W.
B

Rating
I bought an Angie's list coupon. It was for grout cleaning and sealing for tile floor. They did a great job.
- Rebecca W.
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All Floor Cleaners in Virginia Beach, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 Maids & A Mop

661 Windsor Court
Newport News, VA

7 Cities Detailing

229 Ritzcraft Dr.
Virginia Beach, VA

A & H CARPET CARE INC

5350 ROBIN HOOD RD
Virginia Beach, VA

A & H CARPET CLEANING

5360 ROBIN HOOD RD
Norfolk, VA

A Plus Affordable Home Improvement, LLC

4409 Epping Court
Chesapeake, VA

A&C Affordable Cleaning Service

191 Atlantic Ave
Hampton, VA

Aarons Siding & Roofing/antique restoration

4310 county st
Portsmouth, VA

Adams Hardwood Flooring

7289 Edgehill St
Gloucester, VA

Adonis Services

P.O. Box 65044
Williamsburg, VA

Allen's Dry-N-Clean Carpet Cleaning

5998 Providence Rd #102
Virginia Beach, VA

American Kitchen & Bath

1445 Stafford Market Place
Stafford, VA

Anderson Flooring Inc

116 Pennsylvania Ave.
Virginia Beach, VA

APEX Janitorial

709 Staci's Lane
Newport News, VA

Apple Floor Solutions

412 Kellam Rd
Virginia Beach, VA

ATL Cleaning Service

1422 Amelia Ave
Portsmouth, Va

ATLANTIC OCEANS CARPET AND UPHOLSTERY CARE INC

1121 Debussy Ct
Virginia Beach, VA

BAY AREA CARPET CARE INC

580 WINDSOR GATE RD
Virginia Beach, VA

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