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Rental Car Companies to Avoid

139

Top Rated Rental Car Companies

5

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Over 847 reviews for
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F
"This was the worst car rental experience I've ever had. The desk agent at the location was extremely aggressive in trying to up sell me the insurance options," even when I told her that I had adequate insurance between my auto insurance policy and my credit card. I finally told her that I had had a long day traveling, and wanted to get a car and leave. She then handed me a few papers. She didn't have me sign anything like most rental car agents do. She turned to the next person in line and said "Next, please". I had to interrupt her and ask where I should go to get the car. The car we rented was in poor condition with lots of dings. It had over 51,000 miles on it. We selected it because it was the only Corolla with in-state license plates, which we thought was important. When it was time to return the car and fly home, we used the instructions to the return location that had been handed to us by the car rental company shuttle driver. It turned out that the rental return location had been moved. After about 15 minutes of driving around looking for the location, we flagged down an Enterprise Rental shuttle. The driver directed us to the new Dollar return location. When we told the staff at Dollar about our difficulty finding their new location, they just shrugged and said that we must have gotten the old instructions. These folks don't care about their customers. When I got home, I submitted a very negative review on the
website. They have made no effort to contact me. I won't rent from
again.

-Rheta P.

F
"Everything about my encounter was horrible. When I went to rent a truck to move this summer, I had to wait for over 2 hours to be helped. The associate that helped" me was gruff and not at all concerned with explaining different costs and services to go along with the moving truck. I called ahead and asked about return, and they said as long as the keys were in the return box by a certain time and the truck was parked in the lot it would be on time. However, I was charged for a WEEK LATE late fee, which took over a month to sort out. Then, after it had been sorted out, they continued to hound me with automated late charge phone calls for another month! Awful, awful experience. AVOID!

-Ally G.

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Local Articles in Virginia Beach

Renting a car is a good option when out of town on business or vacation. (Photo courtesy of Angie's List member Theresa N.)

Car Rental

Whether you're traveling out of town on a business trip, taking an extended vacation or just need a different form of transportation for the weekend, renting a car is a convenient and affordable option. But there's money to be saved and inconvenience to be avoided. Before you rent a car again, read up on these consumer-focused car rental tips.

Return rental cars in good condition to avoid extra cleaning fees. (Photo courtesy of member Dirk H.)
Rentals - Cars

Whether headed to the beach or to the city for business, search for discount offers and follow these other rental option tips before hitting the road.

Cynthia Wilson
Travel Agencies, Rentals - Cars

Taking a family vacation isn't cheap. Use the following information below to decide which transportation mode suits your budget and schedule.

Angie's List
Auto Sales, Hardware & Home Improvement Stores, Lawn Mower & Power Tool Repair, Rentals - Cars

Car-sharing programs can reduce greenhouse gas emissions by taking more cars off the road and reducing traffic congestion.

Angie's List
Rentals - Cars

Be prepared before you rent an automobile with these suggestions.

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Car Renting reviews in Virginia Beach

F

Rating
We returned the trailer spotless and pumped out the tanks at the local trailer park. When it was inspected, there was a little in the bottom of the black water tank, but
Virginia Beach Rental Car Companies Provider Name Locked
said it was OK since the trailer was so spotless.
.We got charged 85 dollars anyway. The owner said he told us that we had to hose out and flush the tanks for an hour. Obviously we would have done that if we had known. It's not written anywhere. We paid at the park to dump and then paid them. I wouldn't have mined if they had told us instead of charging us and then have
Virginia Beach Rental Car Companies Provider Name Locked
deny that she said it was OK. There are lots of reviews on Google that say the same thing. I would go somewhere else if you want a pleasant truncation and a shower that isn't revolting.
- Nanci D.
A

Rating
It was great because the shuttle costs like $50.00 or something and if we rented a car, it was only like $35.00. They don't charge a surcharge. It's very convenient and good value. It was great. The guy was very helpful, very nice to work with. It was very efficient. He knew what he was doing. We really thought it was a great service. It was available with no extra charges for dropping it off in a different location which made it very affordable for us comparing it to a shuttle service. By far, the best value. It's a great deal. It's much more convenient than having a shuttle service because you don't have to stop to drop other people off, you go straight from the airport to your home and then you take the car back the next day so it's extremely convenient. A on everything.
- Chris L.
F

Rating
The staff was rude and unprofessional. They tricked us by sending us one final price for which they required my credit card, and then charging my dad's credit card $500 extra.
When I called to complain, the staff was rude, not helpful and hang up the phone on me once.
Definitely the worst car rental experience I have ever had... and I had many in several different countries including countless in the US.
- Guilherme P.
A

Rating
Enterprise is courteous and professional from the check in desk at the airport rental car center (liked the old system better but the airport changed it - now all rentals go through the center; you are bussed from the airport to the center and back to the airport when you go back home) to the people who let you pick out the car. In
Virginia Beach Rental Car Companies Provider Name Locked
we had a brand new Corolla with a back up camera. We requested one this time but they did not have one so they gave us a Camry for no extra charge. Nice people all around. They were very speedy when we went to turn the car in also. They usually have one of the lowest costs also.
- Marie R M.
A

Rating
They are easy to deal with. I had spoken to them on the phone, by text and by email. I test drove cars at other dealers so I had some idea of what I wanted. I went to Enterprise and in 4 hours I had made my selection, filled out the paperwork and was on my way home. They let me take as long as I wanted to decide and gave me more for my trade in than it was worth on
Virginia Beach Rental Car Companies Provider Name Locked
Blue Book. They also arranged financing at a better interest rate than my own credit union. This is my second auto purchase from Enterprise.
- Jeffrey C.
N

Rating
I have rented cars on an almost weekly/monthly basis for 15 years and this was the very worst experience I have ever had with a rental car company.
- Anne K.
A

Rating
They had a car it was easy to make reservations. The car was ready when they said it was going to be ready. It was a new car and it's very clean. They're very easy to work with at the desk, you can pick up the car and return the car. I would use them again in the future.
- Gretchen D.
F

Rating
This time I did not pay attention and inadvertantly I signed a supplemental liability insurance. She asked me if I wanted it and I said, no. She didn't read the screen to me and I signed off on what she told me to sign after telling her I did not want the insurance. Noticed that the charges were much more afterwards and they charged everyday. I called the 1-800 number and they told me I had to deal with the local office. It took me a day or two to get ahold of the office. Once I did get ahold of them they told me I had to bring my car back but I was 300 miles away on a trip. I asked to take care of it when I get to my destination. They told me I could only do it at there office. They would charge me a lot extra to take care of in
Virginia Beach Rental Car Companies Provider Name Locked
. I should have checked better but it turned out to be a hassle and I tried explaining to them and they hung up on me. They never got back to me. It smelled like smoke in the car as well.
- raymond W.

All Rental Car Companies in Virginia Beach, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AAA of Tidewater VA

5366 Virginia Beach Blvd
Virginia Beach

Aero Colours Auto Body Yorktown

205 Redoubt Rd
Yorktown

ALAMO CAR RENTAL

3445 N MILITARY HWY
Norfolk

All-In-One Auto

1201 Airline Blvd.
Portsmouth

ALRITE AUTO RENTAL INC

5328 E VIRGINIA BEACH BLVD
Norfolk

Amazon.com

PO Box 81226

ATLANTIC RENTALS

3554 N MILITARY HWY
Norfolk

AUTO RENT

4116 W MERCURY BLVD
Hampton

AUTORENT

3300 N MILITARY HWY
Norfolk

AUTOSTAR RENTAL

7418 N MILITARY HWY
Norfolk

AVIS RENT A CAR

1028 BATTLEFIELD BLVD N
Chesapeake

AVIS RENT A CAR

3664 VIRGINIA BEACH BLVD
Virginia Beach

AVIS RENT A CAR

122 E 11TH ST
Norfolk

AVIS RENT A CAR

NORFOLK INTERNATIONAL AIRPORT
Norfolk

AVIS RENT A CAR

900 BLAND BLVD
Newport News

AVIS RENT A CAR

12565 MCMANUS BLVD
Newport News

AVIS RENT A CAR

2200 NORVIEW AVE
Norfolk

AVIS RENT A CAR

3462 N MILITARY HWY
Norfolk

BUDGET RENT A CAR

604 GREEN TREE RD
Chesapeake

BUDGET RENT A CAR

940 PROFESSIONAL PL
Chesapeake

BUDGET RENT A CAR

216 LAS GAVIOTAS BLVD
Chesapeake

BUDGET RENT A CAR

1150 GUNSTON RD
Virginia Beach

BUDGET RENT A CAR

3201 HOLLAND RD
Virginia Beach

BUDGET RENT A CAR

1658 VIRGINIA BEACH BLVD
Virginia Beach

BUDGET RENT A CAR

5193 SHORE DR
Virginia Beach

BUDGET RENT A CAR

805 W LITTLE CREEK RD
Norfolk

BUDGET RENT A CAR

1700 NORVIEW AVE
Norfolk

BUDGET RENT A CAR

10739 JEFFERSON AVE
Newport News

BUDGET RENT A CAR

900 BLAND BLVD
Newport News

BUDGET RENT A CAR

11606 JEFFERSON AVE
Newport News

BUDGET RENT A CAR

13142 JEFFERSON AVE
Newport News

BUDGET RENT A CAR

2007 ATLANTIC AVE
Chesapeake

BUDGET RENT A CAR

316 32ND ST
Virginia Beach

BUDGET RENT A CAR

889 E AVE
Virginia Beach

BUDGET RENT A CAR

788 S MILITARY HWY
Virginia Beach

BUDGET RENT A CAR

1332 KEMPSVILLE RD
Virginia Beach

BUDGET RENT A CAR

90TH ST & HAMPTON BLVD
Norfolk

BUDGET RENT A CAR

3846 E LITTLE CREEK RD
Norfolk

BUDGET RENT A CAR

1240 GATOR BLVD
Norfolk

BUDGET RENT A CAR

12500 WARWICK BLVD
Newport News

BUDGET RENT A CAR

15034 WARWICK BLVD
Newport News

BUDGET RENT A CAR

1929 COLISEUM DR
Hampton

BUDGET RENT A CAR

400 N KING ST
Hampton

BUDGET RENT A CAR

4727 GEORGE WASHINGTON MEM HWY
Yorktown

BUDGET RENT A CAR

5758 CHURCHLAND BLVD
Portsmouth

BUDGET RENT A CAR

720 LONDON ST
Portsmouth

CHEAP JOHN'S AUTO RENTAL

1188 BIG BETHEL RD
Hampton

CHESTERFIELD LEASING CO

2321 ATLANTIC AVE
Virginia Beach

COLISEUM CAR RENTAL & LEASING

3323 W MERCURY BLVD
Hampton

DOLLAR RENT A CAR

2200 NORVIEW AVE
Norfolk

DOLLAR RENT A CAR

3579 N MILITARY HWY
Norfolk

Dollar Rent A Car - Carolina

10030 Marginal Los Angeles

E-Z AUTO RENTAL & SALES INC

9930 JEFFERSON AVE
Newport News

Encore Travel-Luxury Travel Concierge

3829 71st Street Suite B1

ENTERPRISE FLEET SVC

300 E MAIN ST
Norfolk

ENTERPRISE LEASING

141 SPRUCE ST
Virginia Beach

ENTERPRISE LEASING

2017 INDEPENDENCE BLVD
Virginia Beach

ENTERPRISE LEASING

11840 FISHING POINT DR
Newport News

ENTERPRISE RENT-A-CAR

713 MERRIMAC TRL
Williamsburg

ENTERPRISE RENT-A-CAR

6532 RICHMOND RD
Williamsburg

ENTERPRISE RENT-A-CAR

301 BULLDOG DR
Chesapeake

ENTERPRISE RENT-A-CAR

1636 S MILITARY HWY
Chesapeake

ENTERPRISE RENT-A-CAR

1426 BATTLEFIELD BLVD N
Chesapeake

ENTERPRISE RENT-A-CAR

3412 WESTERN BRANCH BLVD
Chesapeake

ENTERPRISE RENT-A-CAR

3125 WESTERN BRANCH BLVD
Chesapeake

ENTERPRISE RENT-A-CAR

1245 CEDAR RD
Chesapeake

ENTERPRISE RENT-A-CAR

930 S Church St
Smithfield

ENTERPRISE RENT-A-CAR

1600 N MAIN ST
Suffolk

ENTERPRISE RENT-A-CAR

3680 HOLLAND RD
Virginia Beach

ENTERPRISE RENT-A-CAR

3269 VIRGINIA BEACH BLVD
Virginia Beach

ENTERPRISE RENT-A-CAR

3152 VIRGINIA BEACH BLVD
Virginia Beach

ENTERPRISE RENT-A-CAR

2717 VIRGINIA BEACH BLVD
Virginia Beach

ENTERPRISE RENT-A-CAR

573 CENTRAL DR
Virginia Beach

ENTERPRISE RENT-A-CAR

1650 GENERAL BOOTH BLVD
Virginia Beach

ENTERPRISE RENT-A-CAR

1877 LASKIN RD
Virginia Beach

ENTERPRISE RENT-A-CAR

3809 PRINCESS ANNE RD
Virginia Beach

ENTERPRISE RENT-A-CAR

5329 VIRGINIA BEACH BLVD
Virginia Beach

ENTERPRISE RENT-A-CAR

5253 INDIAN RIVER RD
Virginia Beach

ENTERPRISE RENT-A-CAR

1765 S MILITARY HWY
Norfolk

ENTERPRISE RENT-A-CAR

6252 E VIRGINIA BEACH BLVD
Norfolk

ENTERPRISE RENT-A-CAR

751 MONTICELLO AVE
Norfolk

ENTERPRISE RENT-A-CAR

3131 SEWELLS POINT RD
Norfolk

ENTERPRISE RENT-A-CAR

2200 NORVIEW AVE
Norfolk

ENTERPRISE RENT-A-CAR

7520 N MILITARY HWY
Norfolk

ENTERPRISE RENT-A-CAR

3561 N MILITARY HWY
Norfolk

ENTERPRISE RENT-A-CAR

3600 N MILITARY HWY
Norfolk

ENTERPRISE RENT-A-CAR

1361 E LITTLE CREEK RD
Norfolk

ENTERPRISE RENT-A-CAR

618 J CLYDE MORRIS BLVD
Newport News

ENTERPRISE RENT-A-CAR

12525 JEFFERSON AVE
Newport News

ENTERPRISE RENT-A-CAR

900 BLAND BLVD
Newport News

ENTERPRISE RENT-A-CAR

1527 LEE BLVD
Fort Eustis

ENTERPRISE RENT-A-CAR

12896 JEFFERSON AVE
Newport News

ENTERPRISE RENT-A-CAR

12950 JEFFERSON AVE
Newport News

ENTERPRISE RENT-A-CAR

61 SPAATZ DR
Hampton

ENTERPRISE RENT-A-CAR

1020 W MERCURY BLVD
Hampton

ENTERPRISE RENT-A-CAR

3004 W MERCURY BLVD
Hampton

ENTERPRISE RENT-A-CAR

906 W MERCURY BLVD
Hampton

ENTERPRISE RENT-A-CAR

766 SETTLERS LANDING RD
Hampton

ENTERPRISE RENT-A-CAR

2841 AIRLINE BLVD
Portsmouth

ENTERPRISE RENT-A-CAR

1220 HIGH ST
Portsmouth

Enterprise Rent-A-Car

6876 Center St

Enterprise Rent-A-Car - Carolina

6063 Ave Isla Verde
Carolina

EXECUTIVE CAR RENTAL INC

5172 W MILITARY HWY A
Chesapeake

First Team Toyota

3400 Western Branch Blvd
Chesapeake

FOUR STARR AUTO RENTAL

2584 PRUDEN BLVD
Suffolk

FRENCH LEASING INC

813 DILIGENCE DR
Newport News

HERTZ LOCAL EDITION

543 2ND ST
Williamsburg

HERTZ LOCAL EDITION

889 E AVE
Virginia Beach

HERTZ LOCAL EDITION

FORT EUSTIS
Fort Eustis

HERTZ LOCAL EDITION

555 DENBIGH BLVD
Newport News

HERTZ RENT A CAR

2021 RICHMOND RD
Williamsburg

HERTZ RENT A CAR

1765 PARKVIEW DR
Chesapeake

HERTZ RENT A CAR

4291 HOLLAND RD
Virginia Beach

HERTZ RENT A CAR

3205 VIRGINIA BEACH BLVD
Virginia Beach

HERTZ RENT A CAR

5476 VIRGINIA BEACH BLVD
Virginia Beach

HERTZ RENT A CAR

8225 PATROL RD LP210
Norfolk

HERTZ RENT A CAR

2200 NORVIEW AVE
Norfolk

HERTZ RENT A CAR

3323 N MILITARY HWY
Norfolk

HERTZ RENT A CAR

1240 GATOR BLVD
Norfolk

HERTZ RENT A CAR

900 BLAND BLVD
Newport News

HERTZ RENT A CAR

2306 W MERCURY BLVD
Hampton

HOLIDAY CHEVROLET CADILLAC

543 2nd St
Williamsburg

NATIONAL AUTO LEASING INC

1789 VIRGINIA BEACH BLVD
Virginia Beach

NATIONAL CAR RENTAL

3445 N MILITARY HWY
Norfolk

NATIONAL CAR RENTAL

999 AIRPORT RD
Norfolk

NATIONAL CAR RENTAL

2200 NORVIEW AVE
Norfolk

NATIONAL CAR RENTAL

900 BLAND BLVD
Newport News

SEARS CAR & TRUCK RENTAL

6916 N MILITARY HWY
Norfolk

StressBusters Enterprises

280 Lucile Avenue
Norfolk

Suttle Motor Corporation

12525 Jefferson Ave
Newport News

SUV COLLECTION

4935 VIRGINIA BEACH BLVD
Virginia Beach

THRIFTY CAR RENTAL

5600 BRICKELL RD
Norfolk

THRIFTY CAR RENTAL

123 E OLNEY RD
Norfolk

THRIFTY CAR RENTAL

NORFOLK INTERNATIONAL AIRPORT
Norfolk

THRIFTY CAR RENTAL

2200 Norview Ave Ste 230
Norfolk

THRIFTY CAR RENTAL

3579 N MILITARY HWY
Norfolk

Travel Leaders

5386 Kemps River Drive,#113
Virginia Beach

Travel Pros

628 Hilltop West Shopping Center
Virginia Beach

TRIANGLE RENT A CAR

716 WOODLAKE DR
Chesapeake

TRIANGLE RENT A CAR

3345 N Military Hwy
Norfolk

TRIANGLE RENT-A-CAR

1004 W MERCURY BLVD
Hampton

U-SAVE AUTO RENTAL

1201 AIRLINE BLVD
Portsmouth

VIRGINIA AUTO RENTAL

3469 N MILITARY HWY
Norfolk

VIRGINIA AUTO RENTAL

5225 Riverwood Rd
Norfolk

Shop Local Car Renting Services in Virginia Beach

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