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Rental Car Companies to Avoid

139

Top Rated Rental Car Companies

5

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Over 887 reviews for
Virginia Beach Rental Car Companies from people just like you.

A
"My experience with Enterprise on Glenwood Ave was excellent. They were always on time and I never had to wait. The car was ok, but the service is what really stood" out. The reason I'm writing this review is review is to recognize
who went above and beyond for me. I left something in my rental car, and it was critical that I get it back quickly. He tracked it down with the next renter and went to meet her to retrieve it for me. This was all done during a snowstorm that made getting around town difficult.

-Lane W.

F
"I chose Enterprise specifically because they advertise that they will "pick you up." I made the reservation a week in advance. The morning of the rental" (7 hours before rental time) I called to schedule pick up at my house. I was told to call back "30 minutes before I wanted to be picked up." They would not schedule the pick up during this initial call.) I called them 1 hour before, and was again told to "call back 30 minutes before I wanted to be picked up." I told them I felt 1 hour before was close enough and so pick up was scheduled for 4:30pm. I offered to give directions, but was told they didn't need them. When they had not shown up by 5:00 I called, and was told someone was on the way. The driver called at 5:15 and said he was lost. The driver turned out to be the same individual who had told me on the phone (Enterprise's landline) at 5:00 that "the driver was on his way," indicating that he had been in two places simultaneously. The driver finally showed up and took me to the Enterprise office to do my paperwork. The store manager said they had been very busy that day. He obviously had put his "walk-in" customers ahead of my reserved time. Enterprise's slogan should be "We'll pick you up when we're darn good and ready," or "We'll pick you up at our convenience." I was on a schedule, and their inefficiency made me an hour late to my destination. The manager arranged to let me return the car empty as compensation. Their office is a 12 minute drive from my house, and there was no good reason for their tardiness.

-Lynne R.

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Local Articles in Virginia Beach

Car Rental

Whether you're traveling out of town on a business trip, taking an extended vacation or just need a different form of transportation for the weekend, renting a car is a convenient and affordable option. But there's money to be saved and inconvenience to be avoided. Before you rent a car again, read up on these consumer-focused car rental tips.

Bus leaving rider behind.
Travel Agencies, Limousine Service, Rentals - Cars

No matter how well you plan a vacation, sometimes, things just don’t go your way ...

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Travel Agencies, Travel Medicine, Limousine Service, Taxi/Shuttle Service, Rentals - Cars, Animal & House Sitting, House Security

Spring break, a family road trip, traveling abroad, summer vacation ...

Return rental cars in good condition to avoid extra cleaning fees. (Photo courtesy of member Dirk H.)
Rentals - Cars

Whether headed to the beach or to the city for business, search for discount offers and follow these other rental option tips before hitting the road.

Cynthia Wilson
Travel Agencies, Rentals - Cars

Taking a family vacation isn't cheap. Use the following information below to decide which transportation mode suits your budget and schedule.

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Car Renting reviews in Virginia Beach

F

Rating
Very unsatisfactory, Extra charges that were not explained ahead of time, ex. I originally thought I needed the car but was stuck in a snow storm and needed it a couple days longer. Was charged for insurance I declined, which added an extra $110.60 to the bill. Three people waited on me and not a single one knew what they were doing. Very unhappy.
- Donald S.
F

Rating
Horrible company. Terrible customer service. Showed up with more expensive car and told me that was all they had. Yeah. right. I had a mid-size reserved so you can see where I might feel a bit weird.
I gave them my card to pay for the car and they ended up taking all of the money in my bank with that same card. They maxed it out till I had nothing left! I called about this, spoke to a man and was treated poorly. I was told there was nothing anyone can do blah, blah, blah... Worse...Did nothing to get me my money back the entire time I had the vehicle. Over 4 days!
The car dripped a massive amount of oil in my garage which I had to clean up with a bunch of newspaper. I have never seen so much oil drip from a car just sitting in the garage before. Not that great of a vehicle either. Oh, they did show up on time though!
- Deborah J.
F

Rating
Three weeks ago I reserved a 15 passenger van,
Virginia Beach Rental Car Companies Provider Name Locked
#9853WW, in person with associate
Virginia Beach Rental Car Companies Provider Name Locked
, associate
Virginia Beach Rental Car Companies Provider Name Locked
, called me 2/3/2015 to verify I would be picking up a 15 passenger van on 2/4/2015 and I confirmed I would be there between 12:30 and 1pm. At 11:15am on the 4th he called again and said the 15 passenger van would not be available due to the "CORPORATE" office had picked it up this morning and sold it. He said all he had was a 12 Passenger van. I told him that was not acceptable due to the fact I was traveling with 5 adults to Georgia to attend a wedding and needed the extra room to accommodate the luggage required to attend multiple functions over the weekend. He said he would get back to me. About 30 minutes later
Virginia Beach Rental Car Companies Provider Name Locked
called me to tell me the 15 passenger van, that I reserved 3 weeks ago and saw on the lot the day before with my own eyes, was NOT going to be available. She offered me a second vehicle at no charge but I did not intend to caravan to Georgia. I was over a barrel, she told me she would charge me half the rate, if it were free I would still be an unsatisfied ENTERPRISE RENT-A-CAR customer, but I had no choice since I'm leaving early Thursday morning. When I arrived
Virginia Beach Rental Car Companies Provider Name Locked
was very professional but voiced his opinion that I didn't really need a 15 passenger van with 6 people, that wasn't his to decide. We inspected the outside for minor damages and notated them on the contract, we did not inspect the inside, that is until I got home and started to load-up. It was a disgrace, carpets and upholstery were badly stained. Can you tell I'm not a satisfied customer of ENTERPRISE RENT-A-CAR.
Virginia Beach Rental Car Companies Provider Name Locked
727 710-6940
- Roger S.
N

Rating
They were friendly they came out and identified themselves. They walked me around the rental, customer service was great and very professional. There were no issues with the vehicle what so ever. This is a highly recommend local business I will continue to use them.
- Robert K.
A

Rating
Got the vehicle I needed for the weekend. Car was clean and ready when I arrived. While I had to wait for a transaction to be completed in front of me, I was acknowledged on entry. My paperwork was ready when I got to the counter and I was in and out in 15 minutes with the vehicle to make my weekend with friends and family very pleasant.
- Sheryl S.
B

Rating
Great EXCEPT rental companies continue to raise their insurance rates. I like using the third party insurance on the rental but rates are going way up!!
- DANIEL C.
A

Rating
They provided a good rental car. They picked me up and dropped me off. They were very professional and their rates were incredible.
- Gordon T.
A

Rating
Easy....Easy...Easy...I booked online. When I got there everything was ready to go. They are open 24 hours/day. They had partial insurance, to cover any minor issues and cover my personal insurance deductable-which I took. The partial insurance rental was nominal fee. I was very pleased and would rent from them again.
- Monica H.

All Rental Car Companies in Virginia Beach

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AAA of Tidewater VA

5366 Virginia Beach Blvd
Virginia Beach

Aero Colours Auto Body Yorktown

205 Redoubt Rd
Yorktown

ALAMO CAR RENTAL

3445 N MILITARY HWY
Norfolk

All-In-One Auto

1201 Airline Blvd.
Portsmouth

ALRITE AUTO RENTAL INC

5328 E VIRGINIA BEACH BLVD
Norfolk

Amazon.com

PO Box 81226

ATLANTIC RENTALS

3554 N MILITARY HWY
Norfolk

AUTO RENT

4116 W MERCURY BLVD
Hampton

AUTORENT

3300 N MILITARY HWY
Norfolk

AUTOSTAR RENTAL

7418 N MILITARY HWY
Norfolk

AVIS RENT A CAR

1028 BATTLEFIELD BLVD N
Chesapeake

AVIS RENT A CAR

3664 VIRGINIA BEACH BLVD
Virginia Beach

AVIS RENT A CAR

122 E 11TH ST
Norfolk

AVIS RENT A CAR

NORFOLK INTERNATIONAL AIRPORT
Norfolk

AVIS RENT A CAR

12565 MCMANUS BLVD
Newport News

AVIS RENT A CAR

900 BLAND BLVD
Newport News

AVIS RENT A CAR

3462 N MILITARY HWY
Norfolk

AVIS RENT A CAR

2200 NORVIEW AVE
Norfolk

BUDGET RENT A CAR

604 GREEN TREE RD
Chesapeake

BUDGET RENT A CAR

940 PROFESSIONAL PL
Chesapeake

BUDGET RENT A CAR

216 LAS GAVIOTAS BLVD
Chesapeake

BUDGET RENT A CAR

1150 GUNSTON RD
Virginia Beach

BUDGET RENT A CAR

3201 HOLLAND RD
Virginia Beach

BUDGET RENT A CAR

1658 VIRGINIA BEACH BLVD
Virginia Beach

BUDGET RENT A CAR

5193 SHORE DR
Virginia Beach

BUDGET RENT A CAR

805 W LITTLE CREEK RD
Norfolk

BUDGET RENT A CAR

1700 NORVIEW AVE
Norfolk

BUDGET RENT A CAR

10739 JEFFERSON AVE
Newport News

BUDGET RENT A CAR

900 BLAND BLVD
Newport News

BUDGET RENT A CAR

11606 JEFFERSON AVE
Newport News

BUDGET RENT A CAR

13142 JEFFERSON AVE
Newport News

BUDGET RENT A CAR

2007 ATLANTIC AVE
Chesapeake

BUDGET RENT A CAR

316 32ND ST
Virginia Beach

BUDGET RENT A CAR

889 E AVE
Virginia Beach

BUDGET RENT A CAR

788 S MILITARY HWY
Virginia Beach

BUDGET RENT A CAR

1332 KEMPSVILLE RD
Virginia Beach

BUDGET RENT A CAR

90TH ST & HAMPTON BLVD
Norfolk

BUDGET RENT A CAR

3846 E LITTLE CREEK RD
Norfolk

BUDGET RENT A CAR

1240 GATOR BLVD
Norfolk

BUDGET RENT A CAR

12500 WARWICK BLVD
Newport News

BUDGET RENT A CAR

15034 WARWICK BLVD
Newport News

BUDGET RENT A CAR

1929 COLISEUM DR
Hampton

BUDGET RENT A CAR

400 N KING ST
Hampton

BUDGET RENT A CAR

4727 GEORGE WASHINGTON MEM HWY
Yorktown

BUDGET RENT A CAR

5758 CHURCHLAND BLVD
Portsmouth

BUDGET RENT A CAR

720 LONDON ST
Portsmouth

CHEAP JOHN'S AUTO RENTAL

1188 BIG BETHEL RD
Hampton

CHESTERFIELD LEASING CO

2321 ATLANTIC AVE
Virginia Beach

COLISEUM CAR RENTAL & LEASING

3323 W MERCURY BLVD
Hampton

DOLLAR RENT A CAR

2200 NORVIEW AVE
Norfolk

DOLLAR RENT A CAR

3579 N MILITARY HWY
Norfolk

Dollar Rent A Car - Carolina

10030 Marginal Los Angeles

E-Z AUTO RENTAL & SALES INC

9930 JEFFERSON AVE
Newport News

ENTERPRISE FLEET SVC

300 E MAIN ST
Norfolk

ENTERPRISE LEASING

141 SPRUCE ST
Virginia Beach

ENTERPRISE LEASING

2017 INDEPENDENCE BLVD
Virginia Beach

ENTERPRISE LEASING

11840 FISHING POINT DR
Newport News

ENTERPRISE RENT-A-CAR

713 MERRIMAC TRL
Williamsburg

ENTERPRISE RENT-A-CAR

6532 RICHMOND RD
Williamsburg

ENTERPRISE RENT-A-CAR

1636 S MILITARY HWY
Chesapeake

ENTERPRISE RENT-A-CAR

301 BULLDOG DR
Chesapeake

ENTERPRISE RENT-A-CAR

1426 BATTLEFIELD BLVD N
Chesapeake

ENTERPRISE RENT-A-CAR

3412 WESTERN BRANCH BLVD
Chesapeake

ENTERPRISE RENT-A-CAR

3125 WESTERN BRANCH BLVD
Chesapeake

ENTERPRISE RENT-A-CAR

1245 CEDAR RD
Chesapeake

ENTERPRISE RENT-A-CAR

930 S Church St
Smithfield

ENTERPRISE RENT-A-CAR

1600 N MAIN ST
Suffolk

ENTERPRISE RENT-A-CAR

2717 VIRGINIA BEACH BLVD
Virginia Beach

ENTERPRISE RENT-A-CAR

3152 VIRGINIA BEACH BLVD
Virginia Beach

ENTERPRISE RENT-A-CAR

3269 VIRGINIA BEACH BLVD
Virginia Beach

ENTERPRISE RENT-A-CAR

3680 HOLLAND RD
Virginia Beach

ENTERPRISE RENT-A-CAR

1650 GENERAL BOOTH BLVD
Virginia Beach

ENTERPRISE RENT-A-CAR

1877 LASKIN RD
Virginia Beach

ENTERPRISE RENT-A-CAR

573 CENTRAL DR
Virginia Beach

ENTERPRISE RENT-A-CAR

3809 PRINCESS ANNE RD
Virginia Beach

ENTERPRISE RENT-A-CAR

5329 VIRGINIA BEACH BLVD
Virginia Beach

ENTERPRISE RENT-A-CAR

5253 INDIAN RIVER RD
Virginia Beach

ENTERPRISE RENT-A-CAR

1765 S MILITARY HWY
Norfolk

ENTERPRISE RENT-A-CAR

6252 E VIRGINIA BEACH BLVD
Norfolk

ENTERPRISE RENT-A-CAR

751 MONTICELLO AVE
Norfolk

ENTERPRISE RENT-A-CAR

3131 SEWELLS POINT RD
Norfolk

ENTERPRISE RENT-A-CAR

2200 NORVIEW AVE
Norfolk

ENTERPRISE RENT-A-CAR

3561 N MILITARY HWY
Norfolk

ENTERPRISE RENT-A-CAR

7520 N MILITARY HWY
Norfolk

ENTERPRISE RENT-A-CAR

1361 E LITTLE CREEK RD
Norfolk

ENTERPRISE RENT-A-CAR

618 J CLYDE MORRIS BLVD
Newport News

ENTERPRISE RENT-A-CAR

900 BLAND BLVD
Newport News

ENTERPRISE RENT-A-CAR

12525 JEFFERSON AVE
Newport News

ENTERPRISE RENT-A-CAR

3600 N MILITARY HWY
Norfolk

ENTERPRISE RENT-A-CAR

1527 LEE BLVD
Fort Eustis

ENTERPRISE RENT-A-CAR

12950 JEFFERSON AVE
Newport News

ENTERPRISE RENT-A-CAR

12896 JEFFERSON AVE
Newport News

ENTERPRISE RENT-A-CAR

61 SPAATZ DR
Hampton

ENTERPRISE RENT-A-CAR

3004 W MERCURY BLVD
Hampton

ENTERPRISE RENT-A-CAR

906 W MERCURY BLVD
Hampton

ENTERPRISE RENT-A-CAR

1020 W MERCURY BLVD
Hampton

ENTERPRISE RENT-A-CAR

766 SETTLERS LANDING RD
Hampton

ENTERPRISE RENT-A-CAR

2841 AIRLINE BLVD
Portsmouth

ENTERPRISE RENT-A-CAR

1220 HIGH ST
Portsmouth

Enterprise Rent-A-Car

6876 Center St

Enterprise Rent-A-Car - Carolina

6063 Ave Isla Verde
Carolina

EXECUTIVE CAR RENTAL INC

5172 W MILITARY HWY A
Chesapeake

First Team Toyota

3400 Western Branch Blvd
Chesapeake

FOUR STARR AUTO RENTAL

2584 PRUDEN BLVD
Suffolk

FRENCH LEASING INC

813 DILIGENCE DR
Newport News

HERTZ LOCAL EDITION

543 2ND ST
Williamsburg

HERTZ LOCAL EDITION

889 E AVE
Virginia Beach

HERTZ LOCAL EDITION

FORT EUSTIS
Fort Eustis

HERTZ LOCAL EDITION

555 DENBIGH BLVD
Newport News

HERTZ RENT A CAR

2021 RICHMOND RD
Williamsburg

HERTZ RENT A CAR

1765 PARKVIEW DR
Chesapeake

HERTZ RENT A CAR

4291 HOLLAND RD
Virginia Beach

HERTZ RENT A CAR

3205 VIRGINIA BEACH BLVD
Virginia Beach

HERTZ RENT A CAR

5476 VIRGINIA BEACH BLVD
Virginia Beach

HERTZ RENT A CAR

8225 PATROL RD LP210
Norfolk

HERTZ RENT A CAR

1240 GATOR BLVD
Norfolk

HERTZ RENT A CAR

900 BLAND BLVD
Newport News

HERTZ RENT A CAR

3323 N MILITARY HWY
Norfolk

HERTZ RENT A CAR

2200 NORVIEW AVE
Norfolk

HERTZ RENT A CAR

2306 W MERCURY BLVD
Hampton

HOLIDAY CHEVROLET CADILLAC

543 2nd St
Williamsburg

NATIONAL AUTO LEASING INC

1789 VIRGINIA BEACH BLVD
Virginia Beach

NATIONAL CAR RENTAL

3445 N MILITARY HWY
Norfolk

NATIONAL CAR RENTAL

2200 NORVIEW AVE
Norfolk

NATIONAL CAR RENTAL

900 BLAND BLVD
Newport News

NATIONAL CAR RENTAL

999 AIRPORT RD
Norfolk

SEARS CAR & TRUCK RENTAL

6916 N MILITARY HWY
Norfolk

StressBusters Enterprises

280 Lucile Avenue
Norfolk

Suttle Motor Corporation

12525 Jefferson Ave
Newport News

SUV COLLECTION

4935 VIRGINIA BEACH BLVD
Virginia Beach

THRIFTY CAR RENTAL

5600 BRICKELL RD
Norfolk

THRIFTY CAR RENTAL

123 E OLNEY RD
Norfolk

THRIFTY CAR RENTAL

NORFOLK INTERNATIONAL AIRPORT
Norfolk

THRIFTY CAR RENTAL

3579 N MILITARY HWY
Norfolk

THRIFTY CAR RENTAL

2200 Norview Ave Ste 230
Norfolk

Travel Leaders

5386 Kemps River Drive,#113
Virginia Beach

Travel Pros

628 Hilltop West Shopping Center
Virginia Beach

TRIANGLE RENT A CAR

716 WOODLAKE DR
Chesapeake

TRIANGLE RENT A CAR

3345 N Military Hwy
Norfolk

TRIANGLE RENT-A-CAR

1004 W MERCURY BLVD
Hampton

U-SAVE AUTO RENTAL

1201 AIRLINE BLVD
Portsmouth

VIRGINIA AUTO RENTAL

3469 N MILITARY HWY
Norfolk

VIRGINIA AUTO RENTAL

5225 Riverwood Rd
Norfolk

Shop Local Car Renting Services in Virginia Beach

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