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I would NEVER use this company again. Very unprofessional experience. The owner does not stand by his work.
The first step is power washing. It made a horrible mess of my clean windows. I was never told to anticipate the additional expense of window cleaning. They didn't bother to fix the problem. So yes, my house looks worse now than it did when they started.
Next is prep and painting. Workers showed up early one Saturday morning, unannounced. They started to paint our garage doors. We ran outside to tell them we needed to get our cars out. We told them we would be having a lot of family members over the next day (Sunday) and that we didn't want them to come on Sunday. They took our gutters off, left them in the yard and left for the day. (?) It rained so hard that there were huge holes where displaced roof water poured into the ground. We had to put trash cans under the water so that it wouldn't run down our house and into the basement. They covered our automatic lights with paper. We had to rip it down because it got so hot that we feared it would catch on fire.
Sunday morning at 8:30 AM they showed up to paint again. (
The biggest problem with this company is communication. None of the workers spoke English. When we attempted to communicate with the one "English-speaking" worker, it was futile. We would have appreciated knowing when our garages or doors were going to be sealed off so that we could make alternate plans. He didn't seem to understand. When we called the office, they sent a supervisor over to trouble shoot. English was his second language, too. The supervisor seemed defensive but agreed to have someone power wash all of the paint drips. They filled the rut with topsoil and grass seed. They did not pick up all of their trash.
For $15, 000 I would expect a top-notch, detail oriented company. This is not it. I was told that only one man (the "English speaker") was an employee of
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