Cheyenne Property Managers

in Cheyenne, WY

Cheyenne Property Managing Articles

Property Managing reviews in Cheyenne

F

Rating
This is a terrible company to work with. I'm surprised they've been in business as long as they have. The rental conditions at 1123 Loblolly Lane were terrible. The one website we looked at [prior to renting said the house had a garage, but there's a pool table in it so you can't park a car inside.
Cheyenne Property Managers Provider Name Locked
, the owner, is very slow to respond. She does not care about vacation renters.
Cheyenne Property Managers Provider Name Locked
offered us a refund of our $200.00 deposit IN WRITING, then said she won't honor it and is refusing to have any contact with us.
VERY UNPROFESSIONAL COMPANY.
I would attach pictures of the bed and other problem areas of the house if I could.
- Kelley G.
C

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During the course of the time they managed our buildings, it seemed that
Cheyenne Property Managers Provider Name Locked
were somewhat inflexible about their policies around who they would rent to, what was expected of tenants, how involved we could be as owners, etc. While it makes sense for the majority of their properties, it made it difficult for us to fill our openings given the location and
Cheyenne Property Managers Provider Name Locked
niche we were looking to fill. We tried negotiating with them because we had so many vacancies and wanted to expand the pool of possible renters, but they were not willing to be flexible.
Further, there were several inaccuracies in the listings they provided to various websites that didn't get changed even after we pointed them out (i.e. saying we didn't allow pets when we did). We were not allowed on our properties or able to contact tenants, because they wanted everything to go through them. In a way, that makes sense to avoid confusion, but it did feel a little off-putting and wouldn't be a good set up for an owner who wants any hands-on contact at all with the property.
Our arrangement lasted a year, and then
Cheyenne Property Managers Provider Name Locked
informed us that they would not be providing service to us any longer. They gave us a reasonable time to find a new management company but never offered an explanation for why they discontinued working with us.
All in all, we had a lot of vacancies that didn't get filled as quickly as we'd hoped, and they didn't seem to sense the urgency in filling them (they got to charge their management fee whether the unit was vacant or not). Had they not terminated our contract, we were going to do so.
However, I will say that they are very professional, have thorough contracts, have solid systems, hired great contractors and kept our tenants happy. If we were in a different situation (for example, if we had a duplex in the suburbs that we didn't want to have anything to do with managing) they would probably be a great choice. As owners of multi-unit buildings in Uptown, it didn't seem like a good fit.
- Amie D.
A

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We have used
Cheyenne Property Managers Provider Name Locked
for over two years to lease our townhome, and have found their staff to be exceptionally responsive and attentive to our needs as owners.
Cheyenne Property Managers Provider Name Locked
and his team helped rent our home in less than a week, and have since provided a close supervision of the property that left us feeling at ease. The
Cheyenne Property Managers Provider Name Locked
staff has very often "run interference" with our tenants on maintenance issues, sometimes heading off a repair call with a
Cheyenne Property Managers Provider Name Locked
suggestion and other times helping manage more significant repairs while we are frequently "unreachable" overseas.
We recommend their team without reservation
- Gary W.
A

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It went great, They told me they had a home for rent in Southaven Ms. I toured the home and put in my application right away. By the next week i moved in! I have been living in the home for over 2 years now. Any time there is an issue they get it fixed or somebody out within 24 hours. We have had the water tank bust, it was fully fixed within 24 hours. The refrigerator stopped working, it was replaced within about 48 hours, took that long due to the date/time it went out and the delivery. I love renting from this company, the are a small personally company and I like the fact they answer their phones, you don't get an answering service or a desk
Cheyenne Property Managers Provider Name Locked
who can't help you.
- Patrick W.
F

Rating
Iwill try to keep this as short as possible. In 2009 my husband hired Wick
Cheyenne Property Managers Provider Name Locked
to manage our rental property when he moved to Florida. We had the same wonderful tenants from 8/2009 - 8/2014. August 2014 we had new tenants move into the property who are equally wonderful. ( In the 5 years we have had Wick
Cheyenne Property Managers Provider Name Locked
manage our property, only 1 time in 2013, did they go in to the home and take pictures).
At the time of departure, Wick
Cheyenne Property Managers Provider Name Locked
did not do any walk through's or take pictures of the property to assess damages. They had us approve $937.50 for cleaning, re-keying the property, carpets being cleaned, and a new garbage disposal to make the property ready for the next tenant. After the new tenants moved in, we then received a list of items that needed to be repaired- closet doors, broken blinds, the microwave, picture holes in the walls, etc. When I was reluctant and questioned the owner about the carpets being cleaned and other repairs that I felt should have been taken out of the last tenant's security deposit, I was told by the owner," In the state of Texas, it's hard to charge your tenants for these things and not note them as normal wear and tear without being sued." Then we were asked to approve $500 for a new microwave- we told them NO. I asked them for all pictures of the damaged property, invoices, receipts, etc, for work that was done or needed to be done on the property. Of course we never received a reply, or any supporting documents. At this time the accountant also really messed up with the leasing fee, the property manager was asking for owners contributions after we had already come to an agreement of payment with the owner of Wick
Cheyenne Property Managers Provider Name Locked
- it was a disaster. These issues coupled with the fact that ALL of their management employees we have worked with are extremely lazy, have communication issues, and just have no idea what they are doing; the fact that a
Cheyenne Property Managers Provider Name Locked
had been taken out our property in 2011(without us knowing) because Wick
Cheyenne Property Managers Provider Name Locked
did not take out the proper
Cheyenne Property Managers Provider Name Locked
fees out of the rental income (which they had previously agreed to do); and when we refinanced our property in 2012, the staff was very lazy and terrible to work with -we decided it was time to get a new management company to manage the property.
We gave Wick
Cheyenne Property Managers Provider Name Locked
our notice on 8/26/2014 for 9/30/2014, well within the 30 day agreement. Over a period of 6 weeks we made more than 10 requests to the owner,
Cheyenne Property Managers Provider Name Locked
Wick, to transfer our tenant's security/pet deposit and keys to the property to the new management company. We also asked for receipts, invoices and pictures of work that had been completed on the property so we could pay for services rendered and move on. ALL OUR REQUESTS WERE COMPLETELY IGNORED. I also received a letter from our current tenant's stating that none of the work noted in their initial walk through with
Cheyenne Property Managers Provider Name Locked
had been addressed, except cleaning of the yard and gutters.
We finally came to the point that it was time to get an attorney because Wick
Cheyenne Property Managers Provider Name Locked
would not contact us and would not transfer the deposits or keys to the new management company. After letting them know we would be seeking legal council, we receive a one line reply form the owner," When you pay us the money you owe us, we will comply." WHAT?????
Because Wick
Cheyenne Property Managers Provider Name Locked
would not send receipts, invoices or pictures, we didn't even know what we owed them. Over a period of 2-3 days, we told them several times, please provide us with the proper documentation so we may pay you for any work done on our property. They provided no documentation what so ever, but still told us we needed to pay them money and refused to release the deposits and the keys to the property.
Finally Wick
Cheyenne Property Managers Provider Name Locked
provided a statement, in which they called an,"invoice" from a place called "HOMETOWN MAINTENANCE AND REPAIR." It was dated 7/23/2014 and was the approval statement that they sent asking us to approve the work to be done. And to make it even worse, this company is not even a real company. It is not licensed in the state of Texas and the address is the same as Wick
Cheyenne Property Managers Provider Name Locked
' address. They provided us with nothing else, no pictures of our property what so ever, no receipts for anything bought for the property, (locks, garbage disposal, materials,etc.) and no invoices; still they would not transfer the deposits or keys. It was time to call an attorney.
However, after talking to my husband, because I am 5 months pregnant with a high risk pregnancy, and this whole ordeal has been extremely frustrating and exhausting, he decided he wanted to just pay the $937.50 we approved to be done back in
Cheyenne Property Managers Provider Name Locked
and to be done with this company. We paid $937.50 + a $44.76 processing fee, for a total of $982.26 for work by an unlicensed company that had no receipts, no invoices, and no pictures to prove they completed anything, just to have our tenant's security/pet deposit and they keys to our property released. The money was worth never dealing with these people again. If we hadn't paid the money, even though I am 100% positive we are more than within the law with our case, this would have dragged on for another 6-12 months. We just have more important things to concentrate on right now. Hopefully one day Wick
Cheyenne Property Managers Provider Name Locked
will
Cheyenne Property Managers Provider Name Locked
what it sows.....
My advice to you as a property owner and renter, find another management company to work with. This company really is terrible. You can also find their poor reviews on Google, Yelp, and the Better Business Bureau. In those reviews, we found out we were not the only people they are treating poorly. All of the reviews sounded like this a common practice and a common way they treat their customers.
- Heather R.
A

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Cheyenne Property Managers Provider Name Locked
did a great job finding a respectable renter. she showed the house and found a renter within 10 days. Hopefully moving forward the tenant and i can have a good long history. Thanks to
Cheyenne Property Managers Provider Name Locked
. One other bit of information, she does find the tenant but you the owner will take care of any issues with house. So either have a home warranty for your place or use your angie list to take care of any future problems.
- Robert S.
A

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I first contacted
Cheyenne Property Managers Provider Name Locked
last summer to rent out my house I was contacted quickly by their sales representative, and I felt properly advised in regards to listing the house for a reasonable amount, the house was rented quickly and the tenants moved in, when things needed to be repaired the management company contacted the home warranty company and the item was remedied, on other issues such as gardener and pool person I left it up to them to decide the vendor, as I was sure they had a list of reputable vetted vendors which they did. Their billing system online makes it easy to keep up with status of what is going on with the property and I always had a prompt response via email or phone in regards to inquiry's that I would make. Their fee for property management is very fair in respect to all the follow up and vendors that maybe needed while a house is rented plus dealing with all the legalities that a tenant may represent.
This last spring I decided to sale the house and spoke with
Cheyenne Property Managers Provider Name Locked
their sales representative he was competent, conscientious,courteous, and his follow thru and followup is Excellent! he assisted with the transitioning renters and was very prompt in listing the house at
Cheyenne Property Managers Provider Name Locked
value, he kept me up to date and didn't blow smoke up my butt in regards to the true value of the property and staying competitive to move the house, when items of concern came up during the transaction he was very capable of finding the appropriate vendor for the situation. If your looking for a full service competent property management company that handles rental and sales,
I would highly recommend the team at Savings Grace for your property management or sales needs.
- Michael G.
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All Property Managers in Cheyenne, WY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advanced Electrical Systems

5134 Sycamore Road
Cheyenne, WY

Appliance Zone

PO Box 55
Corydon, IN

Cleaning Chicks

Cheyenne, WY

Down Under Faux

36 Prince Street
Red Hook, NY

Eagle Electric

4134 N Vancouver Ave
Portland, OR

Home Tech

Cheyenne, WY

PINEDALE PROPERTIES INC

431 PINE ST
Pinedale, WY

TD Real Estate

311 W Lincolnway
Cheyenne, WY

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