"Everything went extremely well and I would definitely hire them again. They were very professional and treated our home with respect. They did an excellent job!
Rated Review by Debbie A.
was early and went above and beyond by battling bees under the eves as he cleaned the windows and gutters. He was professional and did an excellent job. I recommended them to my mom to clean her windows.
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"We appreciated the note following the service, thanks for the detailed explanation about our gutter situation. When responding to our questions via e-mail, we were a bit concerned by the "text language" used, rather than proper English. We weren't sure we were speaking to a professional. However, following the service we were pleased ...more with the results. Thank you! "
"I could not ask for better service from the moment I purchased the 'coupon' though Angie's List. Within 5 minutes of my purchase, I received a call from
to schedule the cleaning. We spoke in great detail about my concerns, additional work, additional pricing, etc. She was patient and pleasant throughout the ...more entire conversation so we could schedule the appropriate work. The day before the appointment,
called to remind me of our appointment asking if I was still okay for the work to be done or if I needed to reschedule. Rod and
were scheduled to be on site between 1:00 and 2:00, but were ringing my doorbell at 12:40. From the moment I opened the door, Rod and
were the epitome of professionalism. Rod introduced he and
, quickly explained that they would walk the exterior to count windows and determine the work to be done, then ring the doorbell to speak to me. During the entire time they were working, they were pleasant and professional, taking my lead (conversing if I chose, etc.). They were patient with all my questions about their work and encouraged me to be picky when examining the cleaning. Their work was as close to perfection as possible as I found just 3 very small smudges, which they quickly cleaned up as they apologized for missing these tiny areas.
, Rod and
could give lessons to many companies about customer service. I cannot suggest one change to improve their service.
I highly recommend
"After making arrangements with all the tenants in the building about having their windows cleaned on a certain date, no one from this company showed up or called on the day the service was scheduled. Numerous attempts were made to reach them at their office and by cell phone with no luck. A big job planned - and a big bust!
"We purchased their service through the Big Deal package they offered. They responded to the appointment request quickly, scheduled us within a week and showed up for the appointment on time. There were two guys, they worked efficiently, they were careful of my plants around the house and cleaned up gutter mess from the porch and driveway before they ...more left (another company we hired didn't). Overall we are happy with the service and the company. "
"I feel like I have a whole new view of the world! I had 5 years (I hate to admit it) of grime on the outside of my windows, and they are the old, non-tilting ones too. So the job was tricky in my book. I had told the scheduler that I was on the 3rd floor and that my windows would likely need some TLC due to bad residue on the outside, but the men did ...more not have a ladder when they arrived (I think there must have been a miscommunication). They figured it out though. I had to ask them to do two rounds since the first round did not get them completely clean due to the residue. They had to get a different solution from their truck and do another round, but they did so with no complaints. They were very courteous and professional and creative problem solvers. My windows are crystal clear now. I would hire Fish again. "