Reviews for Martinsburg Siding Contractors

F
Rated Review by Linda L. W.
"During the estimate visit, Mr. Rouss said he could start the job right away. His estimate was $2000.00. He indicated he would need to purchase $290 of materials, and the labor costs would be $1710. He presented himself well and was right on time for both the estimate and the follow-up "contract" visit. He wanted $1000 (1/2) up front. We were expecting out-of-town guests and really wanted the work done as soon as possible so we agreed. The start date was then moved to two weeks hence. This was still plenty of time to get things done before our company arrived and, since some of the materials we had ordered were in transit, we saw no problem with that.
We didn't hear anything more so we emailed T&D to make sure they would be at our home on April 15. Yes, they would. 9:00 a.m. At 10:00 a.m. that day, they had not showed. I phoned. I was told it looked like rain so they would come the next day. They did arrive around 10:30 a.m. the following day. It was
and one other person. They pressure-washed most of the back of the house and deck, as well as one side. Were gone an hour for lunch. Left for the day at 4:00 p.m. Before leaving,
said he had a doctor's appointment the next day so they would not be there.
We heard nothing more for many days. No response to emails. We finally got an answer on the phone on a Saturday night. Mr. Rouss said he had a hernia and was not able to work for a bit. We were preparing to take a two-week trip and all our materials were locked in the garage, inaccessible while we were away. He said he would ready to get back on the job as soon as we got home. We agreed upon Monday, May 20. He said he and his "crew" would work all day each day that week and have everything on the list wrapped up by Friday, May 24, right ahead of our guests arriving.
While we were away, we emailed
several times asking how things were progressing and whether we were still on track to see them Monday, May 20. Emails were not returned. We finally said we were tired of the wait and hoped we would not have to contact an attorney. We then heard back Sunday night and were assured that the workers would be there. Now his story changed to sending his "swing shift" crew to our place at 3:30 p.m. Monday, and they would be there Tuesday and Wednesday at that same time (arriving 3:30 p.m.) to do ALL our work. If you saw the list above, you know---as did we---that no one could complete all those tasks in a few hours over the course of three days!!! When we challenged him on that, he grew defensive and assured us that he and his crew were professionals and he guaranteed the work would be done.
Monday came and went with no sign of any workers. We emailed and called. No response. Tuesday, at 4:10 p.m., two men showed up and said they were going to replace our front door hardware and hang the new lights. We said the front of the house had not been pressure-washed yet; nor had the door and porch area been painted. They tried to assure us that was NO problem. No problem to pressure wash newly-hung lights at a later date! And, our favorite, no problem to install expensive new door hardware on an unwashed, unpainted door because, "
can just cut around it when he paints." We said that was unacceptable and the first step was to finish the pressure-washing. We said they could go ahead and put the mailbox up since that didn't involve any preparation. They left at 4:20 p.m. to "get a pressure-washer." You will probably not be surprised to hear that they never came back. We continued to try to contact T&D but never heard another word.
Now it is May 25th. Seven weeks have passed since we gave Mr. Rouss a payment of $1000.00. All we have to show for it is half of a pressure-washed house, and four sets of removed shutters (out of a total of eight pair). We are retired seniors and this entire process has been so extremely stressful for us. Not only have we been swindled out of a lot of money, but the front of the house looks awful with some of the shutters down. We left Mr. Rouss both email and voicemail notifications that if we did not have a refund of our money by today, we were
him in Small Claims Court. We even said we would credit him with 1/2 the house power-washing (worth $200) and would accept $800.00 as a refund.
Obviously, we never heard from him. Monday is a holiday, but Tuesday we will go to the Magistrate's office and start the paperwork to
him. We noticed today that his website has been taken down in the past week. We hope our horrible experience serves as a warning to anyone reading this that T&D is not a reputable outfit to deal with. If, for some reason, you feel you do want to hire them, do not give them ANY money up front with the possible exception of the cost of materials. Pay them as you go, day-by-day. If there are many materials to be purchased, buy them yourself or, if
is getting them, pay him only for what he will use day-by-day. We hope this review will save others from the horrible experience we have had.
"

 
 

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All Siding Contractors in Martinsburg, WV

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

ARAC Alliance Restoration and Consulting

771 Shallowford Rd.
Kennesaw, GA

ART JERINS WINDOWS & SIDING

Falling Waters, WV

Aspen Home Improvement

2653 Lititz Pike
Lancaster, PA

Behrmann's Contracting

56 Peter Rabbit Dr
Ranson, WV

BK Services

427 Ridge Rd
Shenandoah Junction, WV

Blue Ridge Carpentry

Po box 1072
Charles Town, WV

Bob Davis Home Improvement Co LLC

PO Box 577
Falling Waters, WV

Bout Time

125 Thornberry Drive
Martinsburg, WV

BULL DOG CONSTRUCTION LLC

485 SALVATION RD
Martinsburg, WV

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Camelot Construction

207 Rhododendron Dr
Hedgesville, Wv

Castle Windows

109 Gaither Dr
Mount Laurel, NJ

Champion Window of Frederick

9346 Gaither Rd
Gaithersburg, MD

Champion Window of Gaithersburg

9346 Gaither Rd
Gaithersburg, MD

Classic Copper Works

9337 Spring Cypress Road
Spring, TX

Clymer Enterprises

Rt 1, Box 110-B
Paw Paw, WV

Danny Stout Construction LLC

Rte 1 Box 66
Enterprise, WV

Dave's Repair and Handyman Services

3276 Winchester Ave
Martinsburg, WV

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