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Culloden Deck Building Articles
About 2 weeks after approval, I received a call from
He was great to deal with, has awesome technology to design the job and priced right in line with the best estimate we received.
It was really a coin toss at the end and we picked someone else to do the work but I am certain would have done a great job. I would say my wife and I went back and forth a dozen times before we finally just had to pick between the two.
If in the future we need another porch or patio I will 100% call
to do the extra's that I wanted such as replacing the wood railing atop the
wrought iron rail and replacing a door on a water heater closet on the deck,
this was outside the normal scope of their business. They also provided a complete
breakdown of the work and cost which was very reasonable for all the work done.
They removed a leaking second story deck and replaced it with a correctly graded deck. Also did the extra work that I wanted to perfection.
of the way. They worked long hours and completed each faze daily.
The job required removing the old deck, the railing, replacing the fascias, sealing and painting
all the wood there. Then doing the deck and putting every thing back,with out any problems. This was no easy task because below the deck was a Glass Greenhouse which they took great care to protect. It suffered no damage, which points to the care given to each detail of the job.
Overall, this was a great experience, they did the job right the first time and in a very timely manner because of
the dedication to detail and the outstanding work done by their crew.
I would highly recommend them.
In terms of the washing/staining (which he did not personally do),
The washing/staining treatment is a little expensive ($1100), but
We were very satisfied with all the work
The quality of their work was terrific. I was really very pleased with the whole experience and would use them again and recommend them to others.
Our friends found them on Angie's list and then recommended them to us.
pleased with the outcome, and I plan to contact
the leaks had occurred.
7/29 – I sent email asking when will work begin? Reply – “I will see when we can get you scheduled”. More back and forth without an answer over the next several days.
8/7, got home to find the old roof had been torn off, so at least I now I knew when work would begin. I sent email asking about what was found re: that soft spot. No reply.
8/8, roof installation. At end of day, a knock on the door: “We’re done. You’re gonna cut a check for us?” I explained the work was not yet complete; the gutters were yet to be done. That the gutters were to be done was a surprise to this individual; he immediately got on the phone to (I assume) the home office. Gutters seemed to be a surprise to whoever was on the other end
of the line, too.
8/9, Cursory roof inspection (by me). Found soft spot still there. Found damage: siding split / broken. Found damage: gutters damaged - if the roofers knew the gutters were to be replaced, this would be excusable… but they did not. None of this was mentioned by the roofing crew; I would have preferred honesty and a promise to repair the damage rather than demanding a check.
Also found the roof had been architecturally redesigned - in one valley the overhanging section of the roof was not connected with the roof below; the join to the right of the overhang was covered with enameled metal flashing. Now this valley is covered with
roofing material and somewhat sloppily finished at the ends, including the overhanging section of the roof that was not connected. This is probably functional, but is not aesthetically pleasing. I would have preferred to be consulted about this change before it was made (I was home during roof installation).
Sent email saying what’s up? Found damage, soft spot still there… several emails back and forth, me saying “this is bad”, ME trying to convince me the soft spot is not a problem, everything is sound and good. This is contrary to everything I have read, that soft spots are bad and if left unrepaired will only get worse. I was told the roof is "guaranteed not to leak", but when I asked for details of this guarantee I was told I would get an "installation warranty". Haven’t seen that yet. I was also told there will be a final inspection before payment, and concerns will be addressed.
8/22, new gutters installed.
9/4, demonstrated to
9/13, haven’t heard a word from
The ME workers do good work, where ME seems to have problems is in management: poor communications, poor coordination,
poor attention to detail. My experience was definitely not what I expected from an A rated company.
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