If you're looking for eco-friendly flooring, research the composition of the flooring, as well as the adhesives and glues.
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Keith's Kitchens Inc
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"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"
My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated.
I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par. The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right. This floor could end up costing you double what it should if it's not done right.
Todd's Home Services
Hardwood Flooring reviews in Charleston
Kudos to it was
Outside of these star performers, I do feel that this company could have done a better job from a services perspective. They provide very little communication regarding their process. My job took a full week but not once did anyone make a pro-active call to inform me when workers would arrive, what would be happening that day (outside of a punch list sheet I received at contract signing) or to confirm I was satisfied with the quality of the work. On a daily basis I had to email or call their offices with my questions and concerns. Some days crews would come early, then later in the day, etc..... I was home waiting and had no idea when to expect people. The other issue is that they sent different people almost every day.
I'm happy that at least all of the issues we reported were promptly addressed without conflict. If I could offer one suggestion to this company is that they should have a single job leader that sticks with the project from start to finish, reviews the work of others and communicates daily with the homeowner regarding what is happening and what to expect. If they would add this small change to their structure, I think they would have a lot more success with less customer issue.
Another reviewer noted their extremely wordy protection waiver that you must sign. I too agree this is also off-putting as a customer. It almost gives the crew free reign to damage whatever they want and know they won't be responsible. While we knew that
Overall the job came out well and all issues found along the way were fixed, the price was higher than we would have liked, but we did appreciate the quality work done by some of their crew members to ensure we ultimately were happy with the final result.
Hardwood Floor Companies in Charleston, WV
Shop Local Hardwood Flooring Services in Charleston, WV
- Bathroom And Kitchen Remodeling ContractorsKeith's Kitchens IncMember Price$49 $500VIEW
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