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Charleston Hardwood Flooring Articles
We had an issue with black mold on our lower level as we had pinhole pipe leaks that caused the problem. Room had to be totally remediated --drywall and insulation taken out and old carpeting had to be removed. Pipes were repaired and we waited about a year to see if we had any more leaks. When all remained dry we replaced the insulation, drywall and had the room painted. Last step was the carpeting.
I can't say enough about
Sanded, stained and then sealed, then came back to seal again. Wonderful. Except for the fact that their $609 price was for a parquet floor requiring in their words "extra" and "different machine". But the floor wasn't that. We told them to forget the parquet floor and cleaned it ourselves.
So, we paid "extra" according to their description of the job. They maintain that they always do the steps in the bid, so we did not pay anything extra.
Floor looks good, but we would not use them again unless we had much better description of what they were going to do and how much it would cost.
It was a good thing the people decided to delay moving or they would have been right in the middle of this job. They paid no attention to our time...if they were not going to be able to do it, why not just say so.
The team also applied a very thick coat of poly and left a puddle of poly on the floor in the kitchen which then dried smooth, but soft, so three days later when the rest of the floor was dry and we could move back in, we didn't realize the puddle was there and one of our items smeared the still semi-soft puddle of poly. Other random thick areas stuck and left
Over time we've noticed other areas where there is no finish at all (spots under the toe-kick for example). We were in a hurry to finish everything, and they were in a hurry too, so we've just lived with it and it was still a drastic improvement to what we had before and looks nice.
They were fast, inexpensive and did what we needed in a hurry which was what we needed at the time. A for Service and promptly performing the job. C for Quality of the finish.
I would recommend this company to anyone looking for hardwood floors. I've had several negative experiences with contractors - this was a very pleasant one.
All in all, excellent installation and customer service. I am very happy with my floors and we have received so many compliments on them!
All in all, excellent installation and customer service. I am very happy with my
floors and we have received so many compliments on them!
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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