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Over 240 reviews for
Charleston Hardwood Floor Companies from people just like you.

" We are writing this as we recently found out that
did not do our floors as directed by the flooring manufacturer when they installed them" and that is why they are coming up and buckling!
told us it was moisture in our floors and it was our fault that the floors were buckling throughout the house. When the floors were installed we had a few areas such as the hallway and the dining room that were already there and the new floors would be butting up to them. When they started to install the 4 rooms and we noticed that there was going to be over 1" difference in the level from room to room (old flooring had plywood under it), we discussed our concern that it was not going to look right with
(owner) at
and he stated that they would put a transitional piece of wood that would make the difference look less noticeable at the seams. At that point we asked why there were not using plywood 1st like the older floors and he stated that we didn't ask for it. We asked, is that the way you do this in Florida? (we are both from the north) and he replied yes, unless you want to pay the extra money for the plywood. We only had a set amount budgeted to do the floors and he knew that. We asked if the floors would be OK without the plywood (plus they had already put a lot of the wood down) and he replied yes. In the 1st year the floor in one of the bedrooms started to come up in 2 places and literally buckle. They accused us of having leaks in our home (one was against the outside wall and we checked and it was dry, the other was in the middle of the room and there was nothing leaking on it). They sent
over to fix it and he repaired it and stated they were missed a step and did not put the moisture
down under the wood. We told the owner
about this and he said if we have any future issues to let him know and they would fix it. Over the 1st 4 years they came periodically to repair the different rooms as the flooring came up. Then about 2 years ago, we contacted the store to do more repairs to the flooring that was continuing to buckle and
came over and told me that if we wanted any more repairs done,
said we would have to pay for it. We were furious and very upset as the floor is a virtual hazard to walk on in some areas of the house. We certainly did not want to pay
Flooring any more money. We really needed to get it repaired so we just had a Gold Star Hardwood Installer over to give us an estimate on fixing our hardwood floors as they are still lifting up in multiple areas throughout our home. We were told by the Gold Star Installer that the hardwood floors installed by
Flooring were not put down correctly and will continue to lift and buckle. We were told that the Oak flooring that was installed must have plywood and a moisture
put down anywhere in the State of Florida as directed by the flooring manufacturer due to the vast amount of moisture in the Florida cement slabs. He stated that our floors need to be completely ripped up and done over properly. We feel absolutely taken for $10,000.00 knowing that it all needs to be redone. Do not use this company!

-Donna Z.

"Outstanding service! Quality was excellent. The provider stayed on schedule and showed up on time. Estimate was accurate and there were no
" costs. Provider and service staff were friendly and gave wonderful tips related to the project. Provider operates a family owned business with many long time regular staff, so we felt very comfortable having their workers in our home while we were at work. We strongly recommend this provider for any hardwood floor restoration projects.

-Kevin D.

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Local Articles in Charleston

Hardwood Flooring

Few home improvement choices add as much character and warmth — not to mention resale value — as hardwood flooring. But before hiring a flooring contractor to install or repair hardwood flooring, it’s important to know both its advantages and disadvantages.

hardwood flooring in a room
Hardwood Flooring Sales/Installation/Refinishing, Flooring Sales/Installation/Repair

There are so many things that can be done with old flooring. Here are some ways that it can be reused.

Although it looks and feels like wood, bamboo is actually a grass. (Photo courtesy of Angie's List member Kent T. of Ossining, N.Y.)
Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing, Carpet Sales/Installation/Repair

If you're looking for eco-friendly flooring, research the composition of the flooring, as well as the adhesives and glues.

refinishing hardwood floors
Hardwood Flooring Sales/Installation/Refinishing

Refinishing hardwood floors helps to preserve the wood and make the boards shine again.

a hardwood floor after a refinishing job
Hardwood Flooring Sales/Installation/Refinishing

Consider these tips before hiring a contractor to refinish wood flooring.

Inspiration & Ideas

refinished wood flooring
kitchen remodel with refinished wood flooring
modern kitchen design
kitchen remodel with granite countertops
Macauba Quartzite countertops
new kitchen tile backsplash

Angie's Answers

From the wall street journal online:

"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"

My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated. 
I agree with your choice - this is about the only product that can realistically, for a large room, be taken out and cleaned up after a flood and reused, thouhg carpet can be if you strip it into smaller pieces to carry wet, AND you have somewhere to wash and dry it - that is usually the problem. However, bear in mind it still has to be done within about 2 days or mildew/mold will grow on it, and may or may not be totally removeable. My personal preferences - mostly because their products are consistent, the joints stay snapped together, and they are not overly soft (a problem with cheap vinyls) are Pergo, Tarkett, Armstrong. Whatever you buy, be sure it can come back apart - some plank products are not made with a self-adhering contact glue in the joints that prevent you from taking it apart again, and some brands their snap design, while maybe better at preventing joint separation, cannot feasibly be unsnapped without tearing or breaking it off. Also, be sure whatever brandname and product line you choose it 100% vinyl (other than the urethane surface protective layer) - many vinyl floor products have paper or fiber cores or other water-absorbing components. Remember that, on concrete, since it wicks soil moisture through it, you till need a 6 mil vapor barrier under the flooring and positively sealed all around the edges to avoid the risk of mold growing on the underside of the vinyl.
Agreed.  If you have existing cracking in porcelain you need to know the cause first.  I don't know of any reputable contractor that would dare install tile over existing tile.  Also, any manufacturer warranties for defects would be null due to improper installation.  Did the contractor offer this solution or did you ask for it?  The mear fact that he is agreeing to or offering it tells me you need to leave this guy for someone who knows what they are talking about before he does only half the job which will have to be redone in the near future, costing you more in the long run.

I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par.  The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right.  This floor could end up costing you double what it should if it's not done right.

Todd Shell
Todd's Home Services

Hardwood Flooring reviews in Charleston


We had multiple interactions with
Charleston Hardwood Floor Companies Provider Name Locked
and the rest of the staff at Speedwell Designs over a 5 - 6 month period as we completed the various stages of the remodel of our family room. It all started with carpeting for the stairs. I wanted to match existing carpeting on another staircase in our house, but the store in Summit (closer to my home) I had purchased that from had since gone out of business. Speedwell Designs carried the same carpet, so I went to take a look and discovered the full range of services they offer. Ultimately, we ended up purchasing not only the carpeting for the stairs, but drapes and shades for the window, an area rug, and custom throw pillows for the new sofa and chairs. At each step, from consultation to measuring to installation, we received courteous, top-notch professional service.
Charleston Hardwood Floor Companies Provider Name Locked
, in particular, proved to be invaluable in helping us achieve the exact look we wanted for the space without sacrificing function. And, when there was a problem with the shade (manufacturer's fault),
Charleston Hardwood Floor Companies Provider Name Locked
and the Speedwell team got it corrected asap.
- Lynda S.

We ended up switching from the sandless method to sanding since we wanted to change the color significantly and had some very rough spots. The floors look great. No complaints about them at all! The team also helped move big furniture as well for a small additional charge. We recommend
Charleston Hardwood Floor Companies Provider Name Locked

These guys were phenomenal! Our floors were originally laid with mixed grade which required a whitewash stain to hide the imperfections.
Charleston Hardwood Floor Companies Provider Name Locked
and his team took the time to provide us numerous samples stains which included some custom mixing on our existing floor until we had exactly what we wanted. What was really great about this whole process is we were able to stay in our house while they work was going on, their sanding process left little dust, the stain and finish was fast drying and very low odor. They were always on time, cleaned up at the end of the day and always kept us informed of what to expect for the day.
Charleston Hardwood Floor Companies Provider Name Locked
and his team are truly customer focused, they took the time to answer our questions and provide suggestions when asked. We felt they really were concerned that we were satisfied with their work. We would HIGHLY recommend
Charleston Hardwood Floor Companies Provider Name Locked
to anyone who is looking for floor re-finishing and installation.
- joe N.

Charleston Hardwood Floor Companies Provider Name Locked
and his hired hand flat out did the best job I could have asked for.......
Charleston Hardwood Floor Companies Provider Name Locked
was there almost the whole time, when he wasnt, his hand he had working for him was and that guy is a hard worker and good at what he does. They said they would be done in a week and they was (even worked on Labor Day weekend to get it done in time) The wood floors look flawless, better than I ever imagined......These guys are the crew you want in your house, perfessional, personable, hard working, detailed orientated, and what they quote is what you pay........I couldn't ask for better service than what they gave me, big thanks to both of them for the excellent job they did
Charleston Hardwood Floor Companies Provider Name Locked

- Brad A.

The most professional worker/contractor I've ever met. -On time, on budget, clean and professional. Incredible. Would hire again every time.
- Tammy B.

The old carpet in the house we just purchased was hiding broken boards and gobs of paint. Called two previous companies for estimates. One scheduled the work, then called a week later to say the job was too small. Waited an entire day for the second company to show up; owner apparently forgot he was on vacation...
Charleston Hardwood Floor Companies Provider Name Locked
Charleston Hardwood Floor Companies Provider Name Locked
came the same day I called for an appointment. The estimate was very fair. Admittedly, there were issues with scheduling, but it was worth the wait. His crew showed up on time, managed to match the finish to the rest of the house perfectly, worked diligently and left the place spotless. Really great job, would definitely recommend. highly.

- Barbara S.

It went great. They have one crew for the sanding on the first day and a second crew does the finishing the following day. Both crews were extremely professional and did a great job. There was truly NO DUST, and the floors looked great. We had pulled the quarter round out for painting and decided to leave it off for the floor refinishing. They got so close to the baseboard that I don't think it's even necessary to put the quarter round back on. I'm very happy.
- Alice V.

Charleston Hardwood Floor Companies Provider Name Locked
replaced 1500 square feet of carpeting with oak flooring. The floor came out very well; we are pleased with the result. The project took 5 days. The residual odor was muted because we used water based finish at
Charleston Hardwood Floor Companies Provider Name Locked
’s recommendation.
Charleston Hardwood Floor Companies Provider Name Locked
estimated the job and did the final walk-through. His introduction to the process and our options for laying the floor were detailed and clearly explained. On the walk-though, he found an issue for correction (part of his standard for a quality job) that we had not seen. The job was not without some frustration. On the first day the crew arrived 4 hours late and we were not informed about the delay. Completion of the punch list items took longer, and required more reminders, that it should have. Overall, the objective of the project turned out to our complete satisfaction, even delight. I might assign an A-minus because of the glitches, but the work itself gets an enthusiastic A.

Hardwood Floor Companies in Charleston, WV

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


2519 10th Street


PO Box 1047

Ace Masonary

4805 Church Drive

Affordable Home Improvements Wv

166 Pinch Ridge Road

AH Construction

Scott Depot



BZ Home Improvement

5239 Linda Vista Dr
Cross Lanes

Charleston Hardwood LLC

113 Wyoming St.

Complete Home Care Contracting LLC

912 West Ave.

DH Jones & Son

12599 Coal River Rd
St Albans

DRY Construction LLC

20 Fairland Dr

Elite Construction Services LLC

611 Evergreen St


301a Bluelick road

Fabulous Floors

95 Brecken Ridge Ln
Oak Hill

Fat Boy Construction Company, LLC

2 Meadowdale Lane


814 Saunders St
Saint Albans

Horizon Builders L.L.C.

341 Poca River Rd. S.

Keith's Kitchens Inc

9201 State Route 34

Larry Your Handyman LLC

1532 Virginia St E

NKB Construction Inc

10 Woodland Hts

Property Restored

PO Box 265

Richard Wilbur Builders Inc.

PO Box 8537

S & H Builders LLP

P.O. Box 443
New Haven

S & K Property Services

930 6th Street

Suttles Home Improvement

1201 7th St

Terry L. Treadway General Contractor

6792 Okey L. Patteson Rd.

Tim Hogan's Dalton GA Carpet Outlet

3900 MacCorkle Ave SE


12637 S 265 W Suite 100

Worley Flooring


Shop Local Hardwood Flooring Services in Charleston, WV

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