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"Quick, reasonably priced, and pleasant! Our disposal starting leaking, and needed replaced. We ordered a deal through Angie's List for
" . Scheduling was easy and install was quick. I bought a bigger size disposal (whoops) and they were able to make it work with the existing drains and pipes. I'd call
again if I needed something!

-Devon M.

"I had spent a morning trying to unclog the drain using draino, to no avail. I called
. The person on the phone was very nice, expressing" sympathy, and set up a time that afternoon. The guy arrived on time as promised, calling ahead 30 minutes in advance to confirm his arrival. He was very pleasant. He assessed the problem, went quickly to work, and in 15 minutes he was done. He did what appeared to be a very thorough job,

-David H.

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Local Articles in Charleston

5 Ways To Avoid a Sewer or Drain Cleaning Scam

Don't fall victim to a unnecessary service or sewer or drain cleaning scam.

Warning Signs of a Main Sewer Line Clog

A sewer line clog might be unseen, but it can cause extensive damage inside a home.

standing water in basement
Basement Waterproofing, Plumbing - Drain Cleaning

Worried about basement flooding? Along with keeping up on leak repairs, you may need a sump pump.

faucet with water running
Plumbing - Drain Cleaning

Check out these tips to unclog a drain and prevent clogs from happening in the future.

unclogging main line
Plumbing - Drain Cleaning

Sink and tub clogs drain your time, energy and money.

Clay pipes clogged by tree roots
Plumbing - Drain Cleaning

Learn the pros and cons of chemical tree root killer and when it's time to call a plumber.

Angie's Answers


Take off the lid to the tank and check inside.  There should be a small hose going into a larger pipe near the middle of the tank right next to the flapper.  When you flush the toilet water squirts from that hose into the pipe.  If it isn't in place put it back so that water goes down that pipe once again.  This is what refills your bowl.  If water does not come out of the little hose check to see if it is kinked or blocked.  You can take it off and blow air through it.  Don't worry, it's only clean water that goes through the hose.  If it is clear and water does not come out of the short pipe where it attaches on the flush valve then there is a clog in that valve and it will probably need to be replaced.  These are $10-20 at any home improvement store and even Wal-Mart.  The instructions are simple and you can do it yourself in about 15 minutes.  Check the washer on the supply hose to the toilet while it is off to replace the flush valve.  If it is old or worn replace the hose as well.  It is cheap insurance of only a few dollars which is a lot cheaper than a failed hose or washer causing water to leak.


If you don't feel comfortable replacing the fill valve, if it is needed, a handyman can do it fairly cheap.  Whereas a plumber or other contractor will have a minimum charge of $100-200 a handyman might do it for about $50.


Todd Shell

Todd's Home Services

San Antonio, TX


From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!

Well , you've certainly started a debate that will endure forever , but personally , having worked with both products , PEX is a better product . Now granted , the 1st time i used it

I was not impressed , cause it leaked.......NOT because the product was at fault, it was because I did not understand how to use the product !

The trick to using Pex , is to make certain that the fittings seat, they MUST be pushed together with force, and if you do not push with force to get the seat to seal, it leaks .

Therefore , when using PEX , you have constantly to be aware of leaving room to make your connections -Properly !

The beauty of PEX is that it bends , it is flexible and decreases the labor factor ,although the connection costs are often 100-300 % higher than copper , but again , it can cut labor costs in half  and it is safer to work with,  NO FLAMEs!

FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services

Drain Cleaning reviews in Charleston


First we found out the pipes under the cement in the basement were clogged.
Charleston Drain Cleaning Companies Provider Name Locked
had to dig up a pipe at the base of the drain pipe to get the electric auger in the pipe, and found a
Charleston Drain Cleaning Companies Provider Name Locked
trap at the base. Keep in mind the house was built in 1960. So there is a lot of
Charleston Drain Cleaning Companies Provider Name Locked
. The electric auger did not work to get through the clog because we found out that there was a 90 degree turn taking the pipe out of the house. Which is where the clog was. The technician saved us money and headaches, because he used the snake with the camera and found the pipe went right under the furnace and hot water heater. He located it outside the house, and decided it would be easier to dig it up there to use the Jet, which cleaned the drain completely. They then re-routed the drain pipes going out of the house to prevent future clogging. It took three days to complete the project, but we are very happy. We are very happy with Roto Rooter. The workers know what they are doing, and are very professional. I would use them again, if need be, and would recommend them to anyone.
- Gregory P.

These folks went above and beyond to unclog a nasty jam. They were more than courteous, very professional and prompt. Their service exceeded all expectations. I would not hesitate to use
Charleston Drain Cleaning Companies Provider Name Locked
in the future - hands down the best.
- Ken C.

Highly recommend. Responsive, punctual, and professional. Felt the price was very fair. I will use them again.
- Lisa C.

The drain had been slow running and then contractors poured several buckets of watery grout down the drain and it was completely blocked. They tried to snake it but couldn't penetrate the blockage. I called Liberty and spoke to
Charleston Drain Cleaning Companies Provider Name Locked
twice. He came out the day I called him and scheduled the appointent. He called to say he was finished his earlier job and could come sooner if I would be available. He had to work on the darain for a while, slowly and with patience. He took the head off the snake and kept working it. He tried different things and in about 25 minutes it was totally clear. He wiped up after himself and was very pleasant. While he was working I asked him twice if he thought he could clear the drain and he said he was pretty sure, He would have to go slow and keep working with the snake. I was thrilled it was fixed in about 25 minutes and only cost $135. He drove and hour to the house. I thought the charge was very reasonable. I have already recommended him to two people and it has only been a day since the work was done.
Charleston Drain Cleaning Companies Provider Name Locked
couldn't have been nicer and more professional.
- Pat B.

He then told me he could not film into the drain because of the slug and he was sorry to report that all my pipes needed to be replaced. He said he could not give me an accurate bid and his supervisor was out of town until next Friday. He said he would bring him up and give me a bid next Friday when he gets back. I told him I would have to get other bids and he said he realized that. I asked him what he thought a ballpark figure was. He said he thought about $10,000 to $14,000. I was shocked and questioned whether this was something that had to be done. He told me it was quite common with galvanized pipe in older homes. I told him my house was only 44 years old. He said he would only charge me $59 with my coupon, but wouldn't collect the money until he brought his supervisor up next Friday where he could give me a firm written bid. This young man said he had only been doing plumbing for a couple of years.
On Monday I called another plumber that I have used before, Told him what I was told by
Charleston Drain Cleaning Companies Provider Name Locked
. He said he really doubted that was the case, but he would come up and look at it. Well, He cleaned out clogged drains and said I did not need to replace my pipes. He said if this one area gave me problems again, they might have to replace one small part of a pipe, but he didn't foresee that for awhile. He charged me $245.00. A far cry from $10,000.
Charleston Drain Cleaning Companies Provider Name Locked
replaced two furnaces for me about 9 years ago and I was pleased with their work. I was very disappointed with this experience and immediately cancelled my appointment for a bid and another appointment to get my furnace cleaned. I put in a complaint to their office and told them they had lost a customer.
- Judy P.

Charleston Drain Cleaning Companies Provider Name Locked
was very professional and scheduled a visit and quote within days of first contact. Scheduling the work was tricky because he had some other larger jobs, but I told him there was no rush.
I decided to purchase the hardware he needed on my own since I had a particular mixing valve that I wanted. He was very helpful in telling me what I needed and making sure I bought something that would work with my system.
We stayed in contact over the course of a few weeks and had to reschedule a couple times to avoid working in my attic on 90+ degree days (easily over 100 degrees in my attic). I told
Charleston Drain Cleaning Companies Provider Name Locked
that rescheduling was not a problem and I'm sure he would have been more flexible if I needed him to be. We finally found a cool day when I could be home and he got the job done in half a day. He was punctual and very professional.
We agreed that I would patch the holes in the wall to reduce the cost of his labor. It was nice that he was flexible with doing part of the job and letting me finish up to save a little money. He vacuumed the debris from cutting the sheet rock and left me with a clean space to do my patch work.
Charleston Drain Cleaning Companies Provider Name Locked
also took the time to answer my questions about some other plumbing issues in the house. He did a great job and I wouldn't hesitate to contact him for more work in the future.
- Brian S.

Setting up the appointment with RR was very easy, and they called to let me know that the gentleman would be by in about 30 minutes. However, he didn't show up until well over an hour later. Not a huge deal, but they should have known that he was nowhere near only 30 minutes away.
Charleston Drain Cleaning Companies Provider Name Locked
came to the apartment, he was very polite and checked out the situation (clogged kitchen drain) and gave an estimate of $419. From calling other places, $300 was really the highest that anybody had estimated, and the lowest was $150. However, I wanted a free estimate from RR and they work 24/7. The $419 seemed a bit high, and when we let him know, he immediately dropped the price in half and we would make do without the 6 month guarantee. It seemed odd that someone is going to put up such a high price tag and then drop it so quickly. He was unable to give us an estimate of the time it would take as well to complete the task (although perhaps these things are actually quite unpredictable). This made us cautious and we ultimately decided to not go with RR.
Everybody was kind, but the punctuality was a little bit of an issue and the price tag of it was definitely a red flag for us.

- Wesley N.

Husband tried to unclog this himself, but this one got the best of him. He called and left a message. The call was returned shortly and a technician was here in less than an hour. He got it unclogged, scoped it, tried to do a balloon flush to further clean it, but that wouldn't go. He offered a future service to better clean the pipe,
Charleston Drain Cleaning Companies Provider Name Locked
said there's a lot of debris in it (55 years of accumulation. And about once a year we have a clog).
Charleston Drain Cleaning Companies Provider Name Locked
was the tech and he was kind, professional, good around my kids, and he cared about his job. I think it took a little over and hour.
- Kristen M.

Drain Cleaning Companies in Charleston, WV

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!



Absten & Sons, LLC

13465 Winfield Road

Accent Building LLC

1658 Pansy Dr

Ace Masonary

4805 Church Drive

Al Marino Inc

1653 4th Ave

API Service Pros

6218 Gary Drive

BZ Home Improvement

5239 Linda Vista Dr
Cross Lanes

Choice Home Warranty

1090 King Georges Post Rd

DH Jones & Son

12599 Coal River Rd
St Albans

Douglas Home Renewal and Construction

402 Mill creek landing

Kanawha Valley Maintenance

2930 Piedmont Rd

Lighthouse Mechanical

PO Box 1015
Saint Albans

Mullen Plumbing Heating and Cooling

105 A Street
South Charleston

Property Restored

PO Box 265

Robinson & Son Plumbing

5 Jordan Addition
Scott Depot


3339 Cyrus Creek Rd

Simple Solutions WV LLC

PO Box 523

Suttles Home Improvement

1201 7th St

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