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Over 1,563 reviews for
West Bend Egress Window Installers from people just like you.

"They came out the day I scheduled the service and did the work! Great service and the window well cover looks great!

-Saranga K.

"In working with them they were very professional and did not try to lead us down a path we did not want to go. They quoted us on exactly what we had asked for and" they even did the research to find the exact bench-seat railings we wanted on the deck.They told us that they do not have high pressure sales and because we decided to not have the work done at this point I expected them to at least try to overcome my rejection of the current quote and get me to let them do the work. I was very surprised that when I contacted the owner and explained that we had decided to hold off the project for a while his reply was "ok thanks for letting us talk and quote you on the deck you were looking into. I was a pleasure meeting me and my wife and if anything changes in the future just let him know". This was exactly what he said when we first met, that he would not allow high pressure sales in his company. I have seen some of the projects he had completed and I really have to say they seem to do a real professional job. If I decide in the future to have this new deck built, Ace Exteriors would be one of the first companies I would call.

-George B.

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Angie's Answers


Hello - I hope my answer will help point you in the right direction.


The reason you're having a hard time getting clear information is because there are hundreds of companies saying their window is the best. There are probably millions of different features you can choose to have for your windows and in price ranges from $169-$1200 (per double-hung window).


I've been in the business for 15 years and have seen many different window products from many different dealers and manufacturers. This all comes down to: "what's important for you and your home?" If you want a strong warranty from a company who has a full-time service department to give you piece of mind and service your windows should needs be, or are you looking at only those companies who offer true wood interior windows that you can paint or stain to match the home decor? Whatever is your hot-button, then that's where you want to start.


I would recommend you first choose how you want your new windows to look. Wood-interior with vinyl clad is only offered by certain companies, while there is a vinyl woodgrain finish to give you similar results without the maintenance. If you're only looking for a white interior and don't want the maintenance, a fiberglass or vinyl window would be the best choice from what is offered in the market today (vinyl will be less expensive - not necessarily cheaper quality). If you are going to change out a window to a french door and a door to a window, then you WILL NEED to find a contractor with some carpentry experience. Some companies will tell you upfront that they do not handle those sorts of remodeling projects due to the complexity and time it would take to get it complete.


Unfortunately, we won't be able to personally help you with your project as we work in the New England Area. However, if you wish to talk further, please feel free to email me at: sven@ritewindow.com and I'll be happy to let you know our prices for what we offer so you can compare and hopefully find a similar company to do the work for you near the Austin area.




Get your roofer back out there.  Course of shingles above the window need to be pulled, self sealing flashing, drip caps, and counter and step flashing are going to be required here. 


This is a flashing issue as the window connects to the mansard roof surface. 


Condensation and a leak are two different and very noticeably different (i.e. volume) things.


Flashing and roofing on Mansards can be tricky but is sounds very much like a roofing issue. 


For a broken window (or leaking seal in multi-pane unit), for a standard roughly 2x3 foot window, can run from low of about $75-125 for single pane to more like $200-300 range for triple pane, depending on construction and any special ultraviolet or heat reflective coatings. If a removeable window unit, of course cheaper to remove it and take to replacement glass place then have them come out, measure glass size, order glass unit, then come back to install.


If taking in yourself, commonly they can do single-pane in an hour or two, but count on a week or so typically for sealed double or triple pane unit to come in, so you will have to seal the opening in the interim. That is an advantage of having them come out - they measure and determine type of unit on first visit and can seal with tape and plastic sheeting (if you have not already done that), then come back with new unit and install a week or two down the road - but you are not stuck with an opening in the wall for a long time.




Much easier to scratch and typically not as good a finished quality as compared to glass.


Benefits are the resistance to breakage as mentioned by LCD.  Any glazing shop should be able to re-create that panel. 


Thermal numbers look okay when looking at the NFRC.


Do you have any other data on them?  Air infiltration, Design Pressure, Visible Transmittance, and Condensation Resistance are all good evaluators.




Air infiltration rate is way high at 0.21.


It may look nice in person but the performance numbers are below average. 

If you are being sued and/or counter suing, then you should hire a lawyer.  While you can do small claims court and sue without a lawyer, the Contractor's insurance will provide him a lawyer to defeat you.  Plus, odds are good the Contractor has more court experience than the average Home Owner, especially if this is his standard opperating procedure.  If you go against a lawyer, you will lose, even if you are right (Saying the right thing at the wrong time is very bad in court rooms.  Get a lawyer who knows the processes).

Once you decide you are suing, there should be no further contact or access to the property with the contractor.  If you have already been told you are suing, you should stop all access to your property (you are allowing them to gather evidence AGAINST you.  Your lawyer may be able to reach an agreement outside of court to allow the contractor to fix the work within a specific time period, but even then make sure you are not in contact with the contractor.  Anything you say, will be turned against you ("The Home Owner said it was okay.")

A building official has no legal obligation in court; his job is safety and minimum construction requirements as allowed per Code.  He has no say over materials and methods, and cannot assess damage. (IRC doesn't have a requirement that the door you mention exceed 35", so he won't care it isn't 36" as an example).  What he CAN do is state if the work is unsafe or causing other conditions which are unsafe.  Let your lawyer decide; but it is not in your best interest to have the Building Offical inspect with the contractor.

To sue you need to show damages.  Get another contractor (get some references or hire an architect to help ensure you get what you need) to inspect the work and give an estimate to repair.  The amount the contractor(s) estimates becomes what you seek in court (plus court fees) from the contractor.  If his work caused problems, you should be suing, not sued.

Also, be aware that no door manufacturer makes an actual 36" door (as an example).  They each have their own frame sizes, so a "36 door" in reality will be 35 7/8" to 35 3/8".  Each door maker has slightly different sizes (go online, you can see Pella, Anderson, Kolbe-Kolbe, etc. have their actual sizes available for PDF downloads).  If you replace a Pella 36" with an Anderson's 36" they won't fit perfectly.  In fact, the different styles within the same manufacturer are sometimes even different.  The purpose of trim is to hide the gap between the wall and door frame, so your door may be perfectly fine in size and method of installation. 

When you have this work corrected (and for any future work) utilize the services of a lisenced Architect.  They will oversee the work, review requests for payments and document existing conditions and conditions found during construction to prevent the situation you are now in.  They will also ensure the proper permits are filed and the inspections called for.  Because they are a third party to the agreement, they can be the 'bad guy' and make the contractor perform, where you just have to pay the invoices they approve.  The contractor deals with the Architect (and vice versa) and you get the project you wanted. The cost of the architect would have been around $3,200 and is minimal compared to what you are dealing with now, the peace of mind is worth it and architects often find cost savings that go directly back to the Home Owner.  When you account for time alone, you will have spent more than this on just preparing and attending the court case.

Because this is headed to court, stop all communication with the contractor and get yourself counsel.  Good luck.

Egress Window reviews in West Bend


Top notch company. Very professional, easy to work with and did a great job. I liked how I could get a discount by providing measurement and pics to save having to meet them for the initial estimate. Saved both of us time and saved me a little money. They were very efficient in their work, showed up on time and left it clean. The office was efficient ...More in billing and very friendly and thorough.
- ross J.

Awful experience. For starters, Mr. is adamant about purchasing all materials in his own name, and not the homeowner’s. By doing so, he is not obligated to produce receipts and can charge the homeowner whatever -up on material he chooses. This posed a major problem for me when the measurements he ...More took for the cabinets were off by about an inch. In addition to the $6200.00 I already paid him, his error cost me another $534.48 for two new 9" cabinets with . I couldn't even return the now useless, oversized 12" cabinets because Mr. purchased them in his own name and refused to provide me with a receipt. He walked off the job on day one but kept the remaining $2800.00 of my $9,000.00 deposit and shamelessly billed me an additional $857.00 for a grand total of $3,657.00 (or $$365.00 an hour) without ever hanging a single cabinet. (He hung a few pieces of sheet rock with one of spackle and removed about one square footage of thin-set). If I’ve learned nothing else from this awful experience, it's always purchase materials yourself and NEVER allow a contractor to purchase them in his own name EVER! Too late for me, but hopefully, I can prevent someone else from making the same costly mistake I did. Save yourself a headache and think twice before hiring for your next home improvement project.

- anne L.

It went excellent. The workers were here 15 minutes prior to the scheduled appointment time of 9am and were done around noon. The guys were professional, knew their stuff, and put up with listening to my dad's crazy stories when he stopped by to see the progress. (the owner) was on site, dug the hole with his mini-backhoe, ...More and cut the block himself. I would absolutely highly recommend for any job you have!
- Steve S.

What started as a hoped for deck refurbishment turned in to a full blown deck replacement project. The old deck was poorly constructed and several of the supports had rotted through. The price included the demo and removal of the old deck and all permitting costs. We opted to expand the original footprint by two feet and added a very nice stair/landing ...More combination. and his crew were excellent and the quality of workmanship was superb. We joked a couple of times that if a tornado ever hit the house, the house would blow away, but 's deck would still be there. I will definitely use this contractor again.
- Terrence F.

He did a great job, reasonably priced and I would not hesitate to recommend him to family or friends. English is not his first language but communication was not a problem.
- Nathan S.

The entire process was done in one day. There was an issue with the window itself which they resolved as soon as the replacement came in. They did a good job of keeping the mess to a minimum, both inside and out.
The only surprise was that I was expecting them to do some amount of framing/trimwork inside the house but instead the window was ...More simply installed and I was responsible for dealing with the hole in the drywall, framing out the interior, and installing the trimwork. In my case, I'm a DIY-type so I didn't mind and it gave me the to make a custom window box that allows much more light into my basement. I am NOT dinging them for this miscommunication; it's meant just as a warning to others to ask about all of the details.

- Tim A.

A project that began with the sales person in March, finally concluded on Wednesday, October 28th - approximately 7 months! What happened? Interesting things:
Delay #1: Eastern moved their factory, so the product was initially promised for the end of May but finally showed up in June. Delay #2: Scheduling the installation was a challenge. ...More Between my schedule, the installers, and the rain it is a miracle that the windows did get installed. Delay #3: After windows were delivered, there was no process for reviewing the product before the windows were installed. Unfortunately there was a mix-up where a double-hung window was ordered, when it should have been a picture window, and a double-hung window was installed instead of a picture window. The mistake was discovered after the double-hung window was installed. ALL assumed that the order was correct! Delay #4: It took two months for the picture window to be made and delivered. The installers finally arrived on Wednesday, October 28th to install the correct window. .
What was missing in the overall process, was "Good Communication Skills." That is, I had to call Practical Doors & Windows to find out what was happening. Even though they knew that Eastern products would be delayed I was not informed until I asked the question. No process to review/approve each window before they would be installed. Even with the installation of the final window, I needed to call in order to find out when it would be scheduled.
The installers were good. However, as they worked if they discovered an issue or created an issue, it was not reported. For example: One window had a water stain on the inside. It was when I cleaned the new window that I discovered the water stain. House siding was damaged and patched, but not reported. There was a promise that the house siding would be replaced. That still has NOT happened!
Am I happy with the Eastern windows? Yes! The installers did do a good job. But I've learned that when a project of this nature is taken on, the company that is coordinating the project needs to be a TOP NOTCH communicator. Practical Doors and Windows needs to improve in this area, especially when an incident happens that they have no control over. The customer needs to be informed as soon as possible that the schedule has changed because of an event they they could not change.
- Caroline C.

Quick! It is obvious they are very experienced in completing the installation of egress windows. My home was built in the '50s with a full basement, so we were in need of the egress to some day finish the basement. The process was painless, in fact, I even enjoyed it! The team was great to work with, all through the process. Overall, a great experience!
- Emily H.

Egress Window Installers in West Bend, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3K Construction

13817 N Hillside Dr


1810 Oakdale Drive

Acadia Finishers LLC

1911 Paradise Dr
West Bend



All American Gutters LLC

795 South Main

American Foundation Specialists

11011 W Forrest Home Ave
Hales Corners

Apex Development LLC

7343 W Layton Avenue

Aristocrat Remodeling & HAVC

815 elizabeth st

Arnie Leiskau Home Improvements LLC

2143 Phoenix Hill Trl

Artizan Renaissance Remodeling

W2616 Golf Course Dr
Mount Calvary

Atmosphere Construction, LLC

7425 S Chapel Dr.
Oak Creek


6001 N. GreenBay Rd

B & K Contractors

PO Box 127
South Milwaukee

B-Trimmed Design Build Group

4830 N 74th St



Bayer & Bayer Inc

S81 W12997 Hi-view Drive

BGS Glass Service

1620 Arcadian Ave

Bierman Carpentry

1222 Lisbon Ave

Burback Builders

W185 S8095 Racine Avenue

C & J Services

28508 Anlace Dr

Camp Industries Inc.

1522 87th Place

Caylor Construction and Remodeling LLC

W170S7393 parkland drive

Cindi Wright-Kau

New Berlin

Clint Lampshire Construction

5473 moorehead lane

Cornerstone Restoration LLC

714 Maple St

Creekstone Custom Carpentry, LLC

N144w6818 Pioneer Rd


1137 Elm Lawn St


Elm Grove

Dale Spaeth Carpentry LLC

7581 Trading Post Trl
West Bend

Detailed Home Improvements, LLC

S56 W29551 Roanoke Dr

Done Right Builders LLC

1100 s 1st street

Ericksen & Sons Construction LLC

4741 Sycamore St

Floor Concepts

14803 W. Hidden Creek Court
New Berlin



Functional Home



PO BOX 170038

Guardian Home Exteriors

4401 S Kansas Ave

Haas Construction

PO Box 461
West Bend

Haase & Sons Construction

7147 W. Pineberry Rdg

Handyman Specialties

po box 210222

J&B Quality Services LLC.

2612 Lake Shore Blvd
South Milwaukee


po box 27

JNS Remodeling

46 N West Sedgemeadow St

KMF Construction LLC

7690 Overlook Dr

Knot Just Carpentry

North 95 West 34681 Pownline

KR Carpentry

1721 S East Ln
New Berlin

KStys Services

805 Williams Ave
South Milwaukee




210 S. Silver Lake St.

Lang Group Construction

N 71 W 26900 White Pine Dr

Layton Glass & Mirrors

6700 W Layton Ave


PO Box 240017

Major League Builders

W387 S3160 County Road Z

Maple Valley Remodeling LLC

W188 N13609 Maple Road

Marcott Remodeling

N53W16614 Prairie Dawn
Menomonee Falls

Mccoy Contractors Inc

4230 N 126th St

MetroShield LLC

15984 west heritage lane
New Berlin

MH Renovations LLC

283 Robins Run


North Prairie

MKE Handyman

290 West Prospect Street

Moravia Construction

3906 E. Depot Rd.
Oak Creek


PO Box 41

New Image Remodeling, L.L.C.

W203N17255 Francis Dr


PO BOX 511580

Old World Builders & Remodelers

1604 Terry Rd


Johnson Creek

Phillips Remodeling

8220 W. Morgan ave,

Pillar Remodeling LLC

510 Branch St.

Pinnacle Home Improvements LLC

15320 Mars Ct

Precision Contracting Services, LLC

12020 W Ripley Avenue

Premier Home Improvements

2426 Roosevelt Rd

Reality Construction LLC

311 Heron Dr
West Bend

Ridgeway Construction LLC

7955 Ridgeway Dr.



RMH Remodeling and Renovations llc

1911 s. 69th st.

RNB Design Group

W157 N11647 Fond du Lac Ave

Schaller Home Solutions

5695 W Silverleaf Lane

Security Glass Block Inc

9611 W Greenfield Ave



Stendahl Exteriors

2131 West Washington Street
West Bend


P.O. Box 270151

The Bowles Remodeling Group, LLC

3720 N Farwell Ave

The Mudjackers LLC

S29 W27296 Green Ln

The Schindler Co Inc


Thomas J Mason Carpentry LLC

4531 Tabor Rd

Timber Ridge Construction LLC

W8690 County Rd. D

TK Improvements


To The T Construction LLC

33135 Academy Rd.

Tri State Basement Repair

27188 US Hwy 14
Richland Center

Trophy Home Improvements

N 75 W 22109 Cherry Hill Rd

tyloch construction

8750 so. country dr.
Oak Creek

United Builders LLC

1297 Lakeview Rd
West Bend

Wargolet Construction LLC

3823 E Barnard Ave

Wellington Home Improvement LLC

1501 Paramount Dr

West Bend Glass Block

1527 N Main St
West Bend

Wilkins Weatherization

3805 N 6th St



Wolf Exteriors and Remodeling

756 E. Wisconsin Ave

Zen Windows Milwaukee LLC

250 E. Wisconsin Ave.

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