Sun Prairie Plumbing Articles

Plumbing reviews in Sun Prairie

A

Rating
Our water heater went out on a Friday morning. I called several providers for pricing and availability to replace our unit that day as one cold shower was all I wanted to take.
Sun Prairie Plumbers Provider Name Locked
responded quickly and had the most affordable rates in our area. The work was completed for the amount that he quoted me on the phone. The new unit is working perfectly.
- Heather L.
D

Rating
I called
Sun Prairie Plumbers Provider Name Locked
and talked to their service coordinator and gave a brief description of the water heater and
what the symptoms were of its recent poor performance. They arranged a prompt visit to address the problem and informed me during the call that there would be a fee of $95 for the first 30 minutes plus the cost of parts. Any additional time needed would be billed at $100hr. Fair enough.
Here is where the company failed and warrants a poor review in my opinion. If they had asked in my initial screening call for precise information about the heater (serial number for example instead of just the model), I am fairly certain, we could have had a successful encounter. The pleasant and knowledgeable plumber showed up and proceeded to diagnose the problem rather quickly. He explained that the ignitor was frequently a problem as the unit ages and that he had some parts that should fit in his truck. After trying 3 different units he had in the truck, he determined that although these parts were similar, they were not the identical part needed for this precise heater. He then called in the serial number to the supplier and arranged to pick up the part. So far, we are at about the 40 minute
Sun Prairie Plumbers Provider Name Locked
and well over $100. I asked what we should do next since I have a family and the unit needs to be up and running soon if possible. He then stated that he could run and pick up the part from the supplier which in my estimation would take about 30 - 40 minutes round trip when you factor in time at the counter and no traffic problems. I nearly fell over when I was told I would be billed for the time it took to get the part which at $100 hr seemed ridiculous. He called his employer to verify whether or not I was to be billed for his time to get the part – I was. To avoid that fee, they offered to have one of their other plumbers swing by and pick up the part during the day, but then they'd have to charge me some kind of fee to come out again etc. Bottom-line they were going to charge me $187 for the part, plus some kind of labor or
visit charge in addition to the money already spent on the initial visit. By the way, my bill was reduced to $100 for this first visit by using a $25 coupon I had.
I am a reasonable guy and I don't expect a plumber to have every part stashed in their van, but bringing with them some
of the most common parts to fit my exact heater would seem like a reasonable expectation, but was not possible evidently without asking me for the serial number on the screening call. Clearly this repair was not particularly unusual otherwise why would they have 3 “similar” units to try in stock in the van? I saw no reason to proceed with this company and I felt bad calling someone else because the plumber was a really nice guy.
In the end I used
Sun Prairie Plumbers Provider Name Locked
’s Plumbing out of
Sun Prairie Plumbers Provider Name Locked
WI who used the same supplier who installed the exact same part the next morning INCLUDING labor and all other fees for a grand total of $172. Think about that. INSTALLED the part for less than Action was billing me for the part alone. I do understand the need for a markup on the part, but it would have felt like double dipping to charge me a significant markup fee and a part pickup fee if I had continued with Action. Action, if you are reading this, I would suggest you get model and serial number of the item you will be working on during the initial telephone screening process. Bring the most common parts and hope for the best. I don't think having the right part for this job was unrealistic as it was a pretty common repair in my opinion. By having 3 similar parts in the van, it implies that you, too, thought it was a realistic possibility. In sum, what would have seemed reasonable to me? 1. taking the time to identify the heater precisely on the initial
screening call 2. Pick-up the part on your time or give me the part for cost if you are going to bill me again for the service call as a way to compensate for the delay. In my estimation if you had the right part with you initially by getting the serial number during the screening call, the plumber could have easily been in and out in the first 30 minutes with the job finished (as done by
Sun Prairie Plumbers Provider Name Locked
’s Plumbing). If
Sun Prairie Plumbers Provider Name Locked
would have performed as expected: $95 labor + $187 part. Done. I
could have lived with that and Action would have likely earned a much more positive review due to promptness, nice personnel, and demonstrated expertise, but this encounter as described, can't be met with my endorsement.
- MIKE A.
A

Rating
The provider showed up at the scheduled time. Was very polite and explained what needed to be done. The work was done quickly, professionally, and accurately. Then he took some time to discuss a few concerns we had with another problem and what could be done to fix that problem. Overall a great experience and highly recommend.
- Donald M.
A

Rating
Sun Prairie Plumbers Provider Name Locked
was very professional and personable. He was also very careful not to let our cat either outside or in the basement. He was thorough, quick and efficient. We won't hesitate to call
Sun Prairie Plumbers Provider Name Locked
again.
- Sharon C.
C

Rating
They replaced an old sump pump with a
Sun Prairie Plumbers Provider Name Locked
aqua-mate M72. It took the guy 30 minutes to complete the job.
The guy was punctual and courteous, but I had to ask what the make of the pump was. This pump is available for ~$90 at a store, but when I received (the non itemized) bill, I was charged $279 fir the pump.
So, good service but VERY expensive! (30 mins labor plus pump = $400!!!).


- Simon A.
F

Rating
we've used
Sun Prairie Plumbers Provider Name Locked
for other work in our home, and they were our first call when we needed plumbing work for our kitchen remodel. We called and they agreed to send someone out the next day to give us an estimate. After walking around the house with the rep, he said he would go back to the office, talk with the boss, and get our estimate to us by the next day. Two weeks went by and we never heard from Action again. Fortunately, we found another WONDERFUL plumber through Anggie's List, and are extremely satisfied with the work they have done for us so far.
- Kimberly W.
A

Rating
Very professional and helpful. Reviewed the situation and options that would work for us. Put in a shut off valve for ice maker and installed new refrigerator. Great job.
- Sandra H.
A

Rating
The only thing I forgot to mention in the note above was how thorough this plumber was in checking, re-checking and testing of the various water connections on the property and in the house to specifically pinpoint the problem. Very impressive.
- Robert E.
D

Rating
They took a long lunch and tried to charge us when they weren't here. At the end of the day, I was so upset with them and told them I'd be talking to a lawyer and wasn't paying anything that night and needed a breakdown of the bill. The manager
Sun Prairie Plumbers Provider Name Locked
said ok. I was in a hurry trying to take my son to an appointment and the lead worker still tried to have me sign something in the dark, as I'm walking to my car. I wasn't signing anything in the dark after the manager agreed to let me do it the next day.
- Megan M.
B

Rating
Called
Sun Prairie Plumbers Provider Name Locked
because we used him before for a leaky faucet, he was very busy but still came after hours because we live so close. He looked over the water heater and we asked him to come back then next day to fix it, it took him very little time to fix it and we were up and running again in no time.
- Dawn O.
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All Plumbers in Sun Prairie, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 Lakes Plumbing Inc

4617 Dovetail Dr
Madison, WI

5 Star Plumbing

7131 Rock Rd
Ridgeway, WI

A H Remodeling LLC

306 Eugenia Ave
Madison, WI

A&E Construction and Remodeling, LLC

1737 Park Street
Middleton, WI

A+ Plumbing

11014 Blackhawk Dr
Blue Mounds, WI

A-Team Construction Unlimited Inc

1930 S Stoughton Rd
Madison, WI

Accurate Custom Creations

3926 Calvert Rd
Madison, WI

Action Heating & Air Conditioning Inc

6120 Cottonwood Dr
Madison, WI

Adam's Handyman & Remodeling Service

2305 Calypso Rd
Madison, WI

Advanced Homes Services

837 Royster Ave
Madison, WI

All Clear Plumbing LLC

112 E Kohler St
Sun Prairie, WI

All Comfort Services Inc

5245 Voges Rd
Madison, WI

All Season Exteriors

408 S Madison St
Stoughton, WI

Aqua Plumbing

Sun Prairie, WI

Aqua Well & Pump Systems Inc

124 N Oakridge Dr
North Prairie, WI

Avid Plumbing LLC

2330 Vondron Rd.
Madison, WI

B&B Home Renovations

24 sinykin cir
Madison, wi

Badger Water LLC

1001 N Page St
Stoughton, WI

Batchelor, Dr. Edwin T.

1001 N Sherman Ave
Madison, WI

Becker Home Improvement LLC

208 Maria Ln
Cottage Grove, WI

Benjamin Lake

805 Heather Ln
Hoffman Estates, IL

Benjamin Plumbing Inc

5396 King James Way
Madison, WI

BigTen Plumbing LLC

979 New Hampton Dr.
Oregon, WI

Bijan Solutions Handyman Service

1518 Wesley Avenue
Evanston, IL

Brennan Heating & Air Conditioning

4601 S 134th Pl
Seattle, WA

BUTLER W F PLUMBING INC

2602 MONROE ST
Madison, WI

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CaPaul Plumbing, LLC

624 W Mohawk Trail
De Forest, WI

CARLSON CONSTRUCTION LLC

322 NORTH ST
Madison, WI

Chris Elke Plumbing

4705 Lafayette Dr
Madison, WI

CLARK CONSTRUCTION

121 HANOVER ST
Janesville, WI

Clark Heating & Cooling

201 Business Park Cir
Stoughton, WI

Cooper Plumbing LLC

161 Horizon Dr Ste 108B
Verona, WI

DANE COUNTY PROPERTY MANAGEMENT

901 LORI LN
Sun Prairie, WI

Dauman Electric

295 Swarthout Rd
Fall River, WI

DAVE JONES PLUMBING & HEATING INC

2225 KILGUST RD
Madison, WI

Dave's Contracting & Cleaning Inc

All over Illinios
Plainfield, IL

Derek Frank Plumbing, LLC

1008 Fish Hatchery Rd
Madison, WI

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Doug's Handyman Service Inc

161 Horizon Dr
Verona, WI

Dry Otter Basement Waterproofing LLC

4328 Tanglewood Drive
Janesville, WI

E & D Water Works Inc

915 N Parker Dr
Janesville, WI

E & W Home Improvement

7226 Pine Row
Verona, WI

E-Z PLUMBING CO INC

400 LINCOLN ST
Verona, WI

Easy Way

1310 Baitinger Ct
Sun Prairie, WI

ECKMAYER SEWER SERVICE

460 SUNRISE CIR
Brillion, WI

Felt Remodeling LLC

2521 Upham St
Madison, WI

Fitchburg Plumbing

5241 Dommers Dr
Fitchburg, WI

Forest Plumbing LLC

6645 Glenview Rd
De Forest, WI

Goth Plumbing

5056 County Road Kp
Cross Plains, WI

Gould Plumbing Inc

680 Steel Rd
Fall River, WI

Greg's Rite Now Rooter LLC

1305 Northport Dr
Madison, WI

H & H Industries Inc

2801 Syene Rd
Madison, WI

Hammer Builders LLC

673 Hillside Ct
Evansville, WI

Handy Harry LLC

730 15th St.
Prairie Du Sac, WI

Handy Home Services

6219 US Hwy 51 South
Janesville, WI

Handy Work - General Contractor

714 Odana Ln
Madison, WI

Handyman and Remodeling Services

749 Edgemore Dr
Sun Prairie, WI

Handyman Kevin

W10862 Tipperary Road
Poynette, WI

Handyman Matters of Madison

5613 Stadium Dr.
Madison, WI

Happy To Help Home Improvement

5725 Elder Place
Madison, WI

Havey Plumbing Inc.

2874 Door Creek Rd
Stoughton, WI

High Tech Home Warranties

PO Box 24881
Raleigh, NC

HILLESTAD HEATING AND COOLING SYSTEMS

809A Stewart St
Madison, WI

Hoffman Weber Construction Inc

3515 48th Ave N
Minneapolis, MN

Home Construction & Remodeling Inc

6020 Perrot Pl
Mc Farland, WI

Hometown Plumbing LLC

3610 Lexington Ave
Madison, WI

IDEAL PLUMBING INC

1352 BROADWAY DR
Sun Prairie, WI

Installation Management, Inc

1144 S Airline Rd
Racine, WI

J B 's Home Improvements LLC.

402 Engelhart Dr
Madison, WI

J O Plumbing Incorporated

P. O. Box 646
De Forest, WI

JASON JENNY PLUMBING & Radiant Heating L.L.C.

424 Johnson Street
Stoughton, WI

JC Premier Seal

PO BOX 8533
Madison, WI

JON WELCH PLUMBING

7688 LETA WY
Verona, WI

K & N Services

9920 W St Rd 213
Beloit, WI

KITCHEN SOLVERS

6516 Monona Drive
Madison, WI

Legacy Custom Remodeling LLC

7602 Riverside Rd
Verona, WI

Let Mikey Do It

5114 Butterfield Dr
Madison, WI

LICHTFELD PLUMBING

5001 FEMRITE DR
Madison, WI

LORENTZ PLUMBING

2406 WILLARD AVE
Madison, WI

Lowe's - Mooresville

509 River Hwy
Mooresville, NC

M & M PLUMBING, LLC

4895 Easy St.
Waunakee, WI

Mad City Cabinets

W10657 Washington St
Poynette, WI

Mad City Remodeling

4703 buss rd
Cottage Grove, wi

MADISON PLUMBING

5021 W NETHERWOOD RD
Oregon, WI

Mark's Reddi Rooter & Plumbing

1425 Gilson Street
Madison, WI

Mefford Plumbing LLC

5850 Knickmeier Rd
Mazomanie, WI

NuFlush

5195 Marshall St
Arvada, CO

Number 1 Plumbing Co

680 Steel Rd
Fall River, WI

O'Ryans LLC

4606 Cody Ln
Madison, WI

Oasen Plumbing

3862 Johns St
Madison, WI

OLIVER'S PLUMBING & REMODEL

PO BOX 72
Sun Prairie, WI

PENN PLUMBING

Fitchburg, WI

Pete's Plumbing Service LLC

3734 Richard St
Madison, WI

Plumbing Specialist

676 Sugar Ave
Belleville, WI

Prairie Pumbing & Heating Inc

402 John Quincy Adams St
Sauk City, WI

PREFERRED PLUMBING & INSPECTIONS

N3959 COUNTY RD
Fall River, WI

Project Home

1966 S Stoughton Rd
Madison, WI

Property Image LLC

PO Box 44181
Madison, WI

Re-Bath of Central Wisconsin, Independently Owned

230 N Koeller St.
Oshkosh Wi 54902, WI

RENEW-IT

3145 COUNTY TRUNK AB
Mc Farland, WI

Renovate This Place, LLC

17 Arial Cir
Madison, WI

Robin Hood Plumbing, LLC

10 Iris Bloom Cir
Madison, WI

Rocket Rooter

202 N Main St
Verona, WI

Roto-Rooter

4808 Ivywood Trl
Mcfarland, WI

RUSS' PLUMBING INC

6548 RUSTY LN
Waunakee, WI

S & S Plumbing LLC

N7333 Rock Lake Road
Lake Mills, WI

Sauk Plains Plumbing & Pumps Inc

1620 Park St
Cross Plains, WI

SCHORR CONSTRUCTION INC

6520 SUNSET DR
Verona, WI

Schulz Plumbing

4684 Toepfer Rd
Middleton, WI

Schwoegler Remodeling LLC

4210 East Washington Ave
Madison, WI

Shields Plumbing, LLC

Stoughton, WI

Spectrum Home Services

4610 Conestoga Trail
Cottage Grove, WI

Stahl Plumbing Service LLC

PO Box 620425
Middleton, WI

Stapelmann Remodeling

726 bergen st
Madison, Wi

STATZ CONSTRUCTION SERVICES LLC

3600 HEATHER CT
Middleton, WI

STOPPLEWORTH PLUMBING LTD

7750 US HWY. 14
Middleton, WI

STROICK CONSTRUCTION & REMODELING

209 BENTLEY PL
Footville, WI

Swinehart Plumbing

375 N. Burr Oak
Oregon, WI

SYSTEM AND REPAIRS

PO BOX 3091
Madison, WI

TAK Remodeling LLC

1791 Borchert Rd
Verona, WI

Terry Kahl Plumbing Inc

305 Industrial Cir
Stoughton, WI

Terrytown Plumbing Inc

465 S Blvd
Baraboo, WI

Time 2 Remodel LLC

1218 Gilson St
Madison, WI

Triggs Plumbing

1723 Beld St
Madison, WI

URBAN REMODELING

4603 MONONA DR
Madison, WI

Vike Plumbing Inc

1611 Pleasant Hill Rd
Stoughton, WI

Volk Construction

5329 Tree Ridge Trl
Madison, WI

Waunakee Remodeling Inc

1001 Frank H St
Waunakee, WI

We Aim To Please

4023 E Tower Rd
Mc Farland, WI

Webster Bath Remodeling

W2888 Conway Trl
Belleville, WI

Wilson Woodcraft Inc

2861 Henshue Rd
Madison, WI

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