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62

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80

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C
"Considerable leakage from valve onto bathroom floor beneath the toilet necessitated turning off all water to the house. I had some concern that removing the valve" by attempting to twist it from the incoming water line might cause a secondary leak within the wall that I would not be capable of managing. The valve was firmly attached to the pipe. I feared having to cut through drywall to replace a fitting behind the wall if I proceeded so I called
for service. Ordinarily replacing such a valve is just a
twist to remove and replace operation. Serviceman arrived in reasonable amount of time. Fortunately he was able to remove the valve from the incoming line without doing anything to the line inside or outside of the bathroom wall. I was not present so did not see how he was able to remove the valve from the incoming pipe. Without my permission he replaced the float mechanism and flapper valve inside the toilet which were relatively new. I have no objection to that. Total parts cost at Home Depot would probably be about $30 or so. Time serviceman was in the home was about 30 minutes... long enough for me to walk my dogs around the block. As noted, the price was $571.54. I had to sign before the work was begun that I would pay what was charged. I assumed the charge would be reasonable as I have replaced four or five such valves under other toilets in the past. To their credit,
served me well in that they arrived when they said they would and did a good job replacing the valve and though not requested, replaced parts inside the toilet. Having done the same service work myself in the past I felt that $200 to $250 would have been a fair price, not $571. I hate giving bad reviews. I have debated sharing this review for nearly a year. I don't like hurting any one''s business.

-Boone N.

A
"Repair for a water heater. They inquired as to the age of the unit and it ends up it was under warranty. Thanks to that, it ended up only being a labor cost job. Thanks for the job well done!

-Michael W.

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Angie's Answers

?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?
FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
www.thomeservices.com
?
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services

Plumbing reviews in Sun Prairie

A

Rating
From beginning to end, the entire process went excellent.
Sun Prairie Plumbers Provider Name Locked
repaired two leaks. One of the leaks came from a damaged copper pipe from outside, through the block wall and into the home. The second leak was copper to pvc outside and went underground.
Sun Prairie Plumbers Provider Name Locked
was professional, thorough, and the quality of his work was top notch.
- Mark Z.
A

Rating
Went smoothly by a dedicated staff of several employees over many necessary well-timed visits. I was impresed with the willingness to communicate to me what was going on every step of the way and the warranty.
- Elaine D.
D

Rating
This is for the Nederland office not the Lake
Sun Prairie Plumbers Provider Name Locked
Office but the invoice shows all billing goes to Lake
Sun Prairie Plumbers Provider Name Locked
. The Nederland office was called out to unclog a kitchen drain which they did but I was told that the drain pipe is most likely cracked and will clog again if not repaired. They offered to run a camera down the drain and give me pictures for a price of 368.00. Instead a got a phone call later that day asking for payment since I was not there when the service was performed. I had to call twice for a copy of the invoice and the pictures. They emailed me an invoice with some pictures taken off of a tube television monitor which I was unable to make out anything. The excuse was on the invoice. "Too muddy to see anything" and "Pictures are in black and white and not able to make out anything"
I paid for an extra service to be performed to determine if indeed a pipe was cracked and needed to be repaired. Instead I got excuses and very bad pictures off an old computer monitor for almost 400.00. In my opinion this is very unprofessional service and somewhat of a rip off. For 368.00 jpg format of the pictures should have been emailed to me not poor pictures on old tube monitor and if pictures do not come out they should reschedule or offer some reimbursement compensation or tell you in advance that pictures may not come out. I asked for a refund or pictures and they resent pictures from the tube monitor.


- Mark W.
A

Rating
I had another plumber come 3 times and $800 later to find and fix a leak that was coming out of my ceiling. I decided to try Patriot due to their reviews on Angies list. The Patriot plumber shows up and in less than 5 minutes identified the problem which we could easily fix. Because they did not use any tools there was no charge. I don't know any plumber who will come to your home without a minimum charge.
- Patrick M.
A

Rating
Excellent response time, thoroughness, professionalism, and courtesy toward me, the customer.
Sun Prairie Plumbers Provider Name Locked
, the service manager, was outstanding! I had been waiting for a couple of weeks to get this 2,000
Sun Prairie Plumbers Provider Name Locked
-per-day leak fixed, after failed attempts with two other companies. One, my A/C and Plumbing contractor that I normally use for A/C repairs and some minor plumbing work, ended up saying after a couple of days to come out and estimate the job that they couldn't do that kind of repair and I needed to get a larger-scale plumber. Then, after calling Mr. Rooter Plumbing to do an estimate and have the underground lines located before they could dig, they then said they would finally be out one day the following week and never showed up - never even called. I called in to ask what was going on and they said they had another big important job and would reschedule for the next day. Same thing happened the next day, and the day after that. I told them nevermind, I'd find someone else, and ended up calling United.
Sun Prairie Plumbers Provider Name Locked
came out the next day to do an estimate, and right from the get-go I knew I finally had the right plumber. He had a "can do" attitude that made it seem so
Sun Prairie Plumbers Provider Name Locked
, after other plumbers I called for estimates made the job sound like such a big hairy deal and estimated very high - one (Aztec Plumbing) even estimated $1,500 for the job that I ended up paying United less than $500 for. As soon as United could get the underground lines located again (each contractor has to call themselves and re-request it in order to cover themselves), they got people out here as soon as they had an opening in a day or so. And, actually came when they said they would!
Sun Prairie Plumbers Provider Name Locked
said that it would be just labor and very little cost for materials (PVC pipe), and that while labor for one plumber was $90 per hour, he could send 2 plumbers to get the job done in about half the time for a "new construction" rate of $110 per hour - very much worth it! Furthermore, when the day came and one of his plumbers was needed for some other job that had to be finished, instead of not showing up or rescheduling like Mr. Rooter did,
Sun Prairie Plumbers Provider Name Locked
came out himself so that I'd still have 2 plumbers working, even though he's the service manager and doesn't normally do that kind of work anymore! The 2 of them worked their tails off (it had to be all hand-digging because they were crossing numerous buried cables and had to be careful), got the whole job completely done in 3 1/2 hours and for far less than the price anyone else gave me. Not only that, they also saved me the cost of a GE refrigerator repair call, because I happened to mention I had a leak that was from the ice/water line to the fridge, so
Sun Prairie Plumbers Provider Name Locked
said "no problem" and they came in and fixed that leak (replaced tubing and connection) and didn't even charge me for it! To top it all off, they even installed some new washer hoses that I had bought but had been putting off installing myself, AND fixed a loose faucet handle that was more than just tightening a set screw (he had to get under the sink and loosen the faucet stem to remove the top cover, etc.) and didn't even charge me for either of those things too! And they charged 3 1/2 hours labor when actually they were here closer to 4 hours! This company now has a new customer for good, I was so impressed and so satisfied with these folks!
- Tom H.
A

Rating
Reached out to
Sun Prairie Plumbers Provider Name Locked
via Angie's List, who in turn contacted me with a phone call the following day. I explained to
Sun Prairie Plumbers Provider Name Locked
my concern about our water heater on a home we just purchased.
Sun Prairie Plumbers Provider Name Locked
and his assistant came out to my home, and they inspected the water heater.
Sun Prairie Plumbers Provider Name Locked
provided me with good information, and it was determined that the water heater did not need immediate replacement. I want to thank
Sun Prairie Plumbers Provider Name Locked
for his professionalism, and I would definitely call/recommend
Sun Prairie Plumbers Provider Name Locked
for plumbing issues.
- Alejandro M.
A

Rating
Woke up Sunday morning with water dripping into master bedroom closet from a leaking water heater installed in the attic (dumb place). American Home Shield sent someone out, but was not happy with his knowledge. Have used
Sun Prairie Plumbers Provider Name Locked
before for putting in an expansion tank on the water heater, thus I called Monday morning and he came out in the afternoon to see what needed to be done (assuring us that there will be no more water leak before he was able to relocate and put an electric water heater in). Came out Wednesday and he an his son did an excellent job of removing the old from the attic, making sure the gas and water lines were taken care of. Then installed a huge electric water heater in the garage (would have cost more to reroute the gas line to the garage) . Did a great job, cleaned up everything. Gave us info on maintenance, etc. Finally had hot water again. Very highly recommend. Some may consider his price high, but he knows what he's doing and was very efficient and installed a "professional" water heater.
- Sue B.
A

Rating
Sun Prairie Plumbers Provider Name Locked
and his crew were very professional and a pleasure to be around. Not only did they quote us the best price of all the estimates we received, they did an outstanding job. We got 4 estimates total, and it seemed like, that all the other companies were trying to take advantage of us, because of the situation we had. They brought in throw blankets and covered all the carpets and other flooring where they were working. The work was done in less time then estimated, even though they ran into a small problem that was not foreseeable (lines in walls). after completion of the job, they clean all areas where they worked at, and I have to say it was spotless.( I could've not done a better job). I highly recommend their service. Hopefully, I don't have any more pluming problems, but if I do, there is only one company I would call.
- Anke L.

All Plumbers in Sun Prairie, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 Lakes Plumbing Inc

4617 Dovetail Dr
Madison

5 Star Plumbing

7131 Rock Rd
Ridgeway

A H Remodeling LLC

306 Eugenia Ave
Madison

A&E Construction and Remodeling, LLC

1737 Park Street
Middleton

A+ Plumbing

11014 Blackhawk Dr
Blue Mounds

A-Team Construction Unlimited Inc

1930 S Stoughton Rd
Madison

Accurate Custom Creations

3926 Calvert Rd
Madison

Action Heating & Air Conditioning Inc

6120 Cottonwood Dr
Madison

Advanced Homes Services

837 Royster Ave
Madison

All Clear Plumbing LLC

112 E Kohler St
Sun Prairie

All Comfort Services Inc

5245 Voges Rd
Madison

All Season Exteriors

408 S Madison St
Stoughton

American Home Shield

889 Ridge Lake Blvd

Aqua Plumbing

Sun Prairie

Aqua Well & Pump Systems Inc

124 N Oakridge Dr
North Prairie

Avid Plumbing LLC

2330 Vondron Rd
Madison

B&B Home Renovations

24 sinykin cir

Badger Water LLC

1001 N Page St
Stoughton

Batchelor, Dr. Edwin T.

1001 N Sherman Ave
Madison

Becker Home Improvement LLC

208 Maria Ln
Cottage Grove

Benjamin Lake

805 Heather Ln

Benjamin Plumbing Inc

5396 King James Way
Madison

BigTen Plumbing LLC

979 New Hampton Dr.
Oregon

BUTLER W F PLUMBING INC

2602 MONROE ST
Madison

Cahaba Scapes

2130 11th avenue north

CaPaul Plumbing, LLC

624 W Mohawk Trail
De Forest

CARLSON CONSTRUCTION LLC

322 NORTH ST
Madison

Chris Elke Plumbing

4705 Lafayette Dr
Madison

CLARK CONSTRUCTION

121 HANOVER ST
Janesville

Clark Heating & Cooling

201 Business Park Cir
Stoughton

Cooper Plumbing LLC

161 Horizon Dr. Ste 108B
Verona

DANE COUNTY PROPERTY MANAGEMENT

901 LORI LN
Sun Prairie

Dauman Electric

295 Swarthout Rd
Fall River

DAVE JONES PLUMBING & HEATING INC

2225 KILGUST RD
Madison

Derek Frank Plumbing, LLC

1008 Fish Hatchery Rd
Madison

DirectBuy of Indianapolis

8450 Westfield Blvd

Doug's Handyman Service Inc

161 Horizon Dr
Verona

Dry Otter Basement Waterproofing LLC

4328 Tanglewood Dr
Janesville

E & D Water Works Inc

915 N Parker Dr
Janesville

E & W Home Improvement

417 Diving Hawk Trail
Madison

E-Z PLUMBING CO INC

400 LINCOLN ST
Verona

Easy Way

1310 Baitinger Ct
Sun Prairie

ECKMAYER SEWER SERVICE

460 SUNRISE CIR
Brillion

Eckmayer Sewer Service

N8458 County Rd O
Waterloo

Felt Remodeling LLC

2521 Upham St
Madison

Fitchburg Plumbing

5241 Dommers Dr
Fitchburg

Forest Plumbing LLC

6645 Glenview Rd
De Forest

Goth Plumbing

5056 County Road Kp
Cross Plains

Gould Plumbing Inc

680 Steel Rd
Fall River

Greg's Rite Now Rooter LLC

1305 Northport Dr
Madison

H & H Industries Inc

2801 Syene Rd
Madison

Hammer Builders LLC

9830 Dunlap Hollow Rd
Mazomanie

Handy Harry LLC

730 15th St.
Prairie Du Sac

Handy Home Services

6219 US Hwy 51 South
Janesville

Handyman and Remodeling Services

749 Edgemore Dr
Sun Prairie

Handyman Kevin

W10862 Tipperary Road
Poynette

Handyman Matters of Madison

5613 Stadium Dr.
Madison

Happy To Help Home Improvement

5725 Elder Place
Madison

Harrison Construction

1500 Bradford Bay
Waunakee

Havey Plumbing Inc.

2874 Door Creek Rd
Stoughton

Home Construction & Remodeling Inc

6020 Perrot Pl
Mc Farland

Hometown Plumbing LLC

3610 Lexington Ave
Madison

HONEY WAGON SERVICES

P O BOX 139
Stoughton

IDEAL PLUMBING INC

1352 BROADWAY DR
Sun Prairie

Install

940 main st
Menomonee Falls

J B 'S Home Improvements LLC.

402 Engelhart Dr
Madison

J O Plumbing Incorporated

P. O. Box 646
De Forest

JC Premier Seal

PO BOX 8533
Madison

JON WELCH PLUMBING

7688 LETA WY
Verona

JSM Consulting

8383 Greenway Blvd
Middleton

K & N Services

9920 W St Rd 213
Beloit

KITCHEN SOLVERS

6516 Monona Drive
Madison

Let Mikey Do It

5114 Butterfield Dr
Madison

LICHTFELD PLUMBING

5001 FEMRITE DR
Madison

LORENTZ PLUMBING

2406 WILLARD AVE
Madison

M & M PLUMBING, LLC

4895 Easy St.
Waunakee

Mad City Cabinets

W10657 Washington St
Poynette

MADISON PLUMBING

5021 W NETHERWOOD RD
Oregon

Mark's Reddi Rooter & Plumbing

1425 Gilson Street
Madison

Mefford Plumbing LLC

5850 Knickmeier Rd
Mazomanie

Next Step Building & Design, LLC

2932 Green Ave
Blue Mounds

NuFlush

5195 Marshall St

Number 1 Plumbing Co

680 Steel Rd
Fall River

O'Ryans LLC

4606 Cody Ln
Madison

Oasen Plumbing

3862 Johns St
Madison

OLIVER'S PLUMBING & REMODEL

PO BOX 72
Sun Prairie

PENN PLUMBING

Fitchburg

Pete's Plumbing Service LLC

3734 Richard St
Madison

Plumbing Specialist

676 Sugar Ave
Belleville

Prairie Pumbing & Heating Inc

402 John Quincy Adams St
Sauk City

PREFERRED PLUMBING & INSPECTIONS

N3959 COUNTY RD
Fall River

Project Home

1966 S Stoughton Rd
Madison

Property Image LLC

PO Box 44181
Madison

Re-Bath of Central Wisconsin, Independently Owned

230 N Koeller St.
Oshkosh Wi 54902

RENEW-IT

3145 COUNTY TRUNK AB
Mc Farland

Renovate This Place, LLC

17 Arial Cir
Madison

Robin Hood Plumbing, LLC

10 Iris Bloom Cir
Madison

Rocket Rooter

202 N Main St
Verona

Roto-Rooter

4808 Ivywood Trl
Mcfarland

RUSS' PLUMBING INC

6548 RUSTY LN
Waunakee

S & S Plumbing LLC

N7333 Rock Lake Road
Lake Mills

Sauk Plains Plumbing & Pumps Inc

1620 Park St
Cross Plains

SCHORR CONSTRUCTION INC

6520 SUNSET DR
Verona

Schulz Plumbing

4684 Toepfer Rd
Middleton

Schwoegler Remodeling LLC

4210 East Washington Ave
Madison

Spectrum Home Services

4610 Conestoga Trail
Cottage Grove

Stahl Plumbing Service LLC

PO Box 620425
Middleton

STATZ CONSTRUCTION SERVICES LLC

3600 HEATHER CT
Middleton

STOPPLEWORTH PLUMBING LTD

7750 US HWY. 14
Middleton

STROICK CONSTRUCTION & REMODELING

209 BENTLEY PL
Footville

Swinehart Plumbing

375 N. Burr Oak
Oregon

SYSTEM AND REPAIRS

PO BOX 3091
Madison

TAK Remodeling LLC

1791 Borchert Rd
Verona

Terry Kahl Plumbing Inc

305 Industrial Cir
Stoughton

Terrytown Plumbing Inc

465 S Blvd
Baraboo

Time 2 Remodel LLC

1218 Gilson St
Madison

Triggs Plumbing

1723 Beld St
Madison

URBAN REMODELING

4603 MONONA DR
Madison

Vike Plumbing Inc

1611 Pleasant Hill Rd
Stoughton

Volk Construction

5329 Tree Ridge Trl
Madison

Waunakee Remodeling Inc

1001 Frank H St
Waunakee

We Aim To Please

4023 E Tower Rd
Mc Farland

Webster Bath Remodeling

W2888 Conway Trl
Belleville

Wilson Woodcraft Inc

2861 Henshue Rd
Madison

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