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A
"Acorn was very professional and efficient. They worked as a team, got the jobs done quickly and were very knowledgeable and helpful. They diagnosed our problem with" our water heater and we plan to have them replace it within several weeks.

-Lori R.

A
"Called them out on Friday to fix a broken flusher. They discovered the tank was leaking so quoted a price to replace the tank and base. When they came out Monday" to replace it, the flange broke under the old toilet. However, they did not charge a price to replace that, since they hadn't told us it might happen. They honored their original price for the replacement. They found a toilet and base, with a handle that matched our other hardware in the bathroom, that was better than the previous one we had. They installed the new toilet and base in about an hour or so, give or take, repairing the broken flange as part of the job. They did an outstanding job, and I would definitely use them again.

-David R.

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Local Articles in Sun Prairie

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Angie's Answers

?

First - NOT full septic tank - if that was the case you would be getting backup of sewage into the lowest drains in the house, and possible very slow flushing or refusal to drain out of the bowl - the opposite of your case.

Second - I assume you are the owner. If a renter or on a lease, this type of problem may be the responsibility of your landlord, depending on the terms of your lease or rental agreement.

OK - two possible situations here - low water in BOWL, or low water in TANK. I am assuming your toilet flushes OK, with adequate water to clean out the bowl, and that it is a typical type toilet with a tank sitting on the back of the bowl. If this is not the case and it is a designer toilet or looks like those at public restrooms (no tank), then the BOWL answers still apply if it is initially refilling OK, but if not enough refill water coming in at all then call a plumber.

First, low water in the toilet BOWL case. If the water in the toilet BOWL is low after flushing, I see four likely causes, in order of most likelihood -

1) the fill valve is not putting enough water into the toilet bowl. If you take the top off the tank, you will see a small hose (typically black plastic) coming from the fill valve (a vertical mechanism, usually at left side of tank, that the incoming water tube or flex hose connects to the bottom of on the bottom side of the tank). While the tank is refilling after a flush, a steady but not large flow of water flows through this fill tube and down into a vertical pipe or tube (usually brass or plastic and about 3/4 inch diameter, which stands almost full height of tank). The small tube puts water into this pipe, from where it flows into and refills the toilet bowl. This is also the overflow tube, which keeps the tank from overflowing if the fill valve fails to shut off. If the fill valve has a problem or the fill tube has a blockage, it may not be letting enough water into the bowl. Also, check the tube is actually pointed down into the overflow tube - if the clip came loose, rusted away or broke, then it may just be filling the toilet tank rather than the bowl. Check that a steady flow (will not be a real foreceful jet) of water is flowing out of this tube into the overflow pipe while the toilet tank is refilling. You should also see the bowl filling up at this time. If it come in but does not fill high enough because it does not run long enough, some fill valves have an adjustment - check fill valve manufacturer website for instructions. Others just have to be replaced - doable if you are handy at home repairs (see web videos on how to do it), or call a plumber for probably about $150-200 to replace fill valve (have him replace the flapper valve at same time if you get this done).

2) there is something like a rag or string caught in the trap (the waste passage within the toilet body itself) which is slowly wicking the bowl water down the drain - would be solved by a good snaking. If this is the case, the bowl will fill fully after flushing, but then slowly (typically many minutes to hours) drain down to just filling the start of the oval or round drain passageway where the waste passage starts to curve up into the toilet body.

3) blocked sewer vent pipe (which vents sewer gas and lets air into the sewer system so when you flush the traps in drains and toilets and such do not get sucked dry by the vacumn caused by the exiting flow. If this is the problem, then several drains in your house may have the same problem, or drain slowly. When you flush, the water will drain totally down the pipe and almost all the water in the bowl and trap will go down the drain too, typically with a gurgling sound for a few seconds at the end as the air seal is broken in the trap, then a small amount of water will flow back from the trap into the bowl, leaving you with water in the entrance curve to the trap but nowhere near normal height in the bowl - maybe not even enough to fill the entrance of the drain passage.

4) a crack in the toilet, letting water gradually leak out of the bowl onto the floor or into the subfloor. If this has been going on for long at all you should see water on the floor, or water coming out in the ceiling downstairs, or in the basement or crawl space under the toilet.

Case 2 - the problem is low water in the toilet TANK - since this is a sudden problem, two likely causes:

1)  the float arm has corroded or the float setting has moved. Look in tank for any broken part. You may have a black ball on the end of a metal or plastic arm connected to the fill valve (which is the part, normally at the left side of the tank, that the flexible or copper tubing comes into at the bottom of the tank), or it may be a sliding cylindrical float that slides up and down on the fill valve (typically all plastic) - see if it is broken or loose or alll corroded up (for the arm type). When you flush, this float hangs down (if lever type) or slides down the fill valve (cylinder type), opening the fill valve so fresh water comes in to fill the tank and bowl. As the tank fills it lifts this float, till at the proper elevation the bouyancy of the float shuts off the fill valve. If the setting on this float has changed then it will either cause the toilet to "run" continually because it is trying to overfill the tank (float shuts off at too high a level, so water is continuously flowing down into the overflow tube and into the bowl); or it will shut off too soon, causing only a partial tank fill. There are adjustments to adjust the float shutoff setting - typically an adjustment xxxx on the arm-type, and a slider stop clip on a small rod for the sliding type. See web videos on how to adjust this, or call a plumber.

2) your flapper valve (in bottom of tank, the part a chain or cord or rod connects to the flush handle, which opens it when you flush the toilet, leaks. If it leaks AND the fill valve is working, the tank level drops till the fill valve opens, then the tank refills. This repeats at intervals, with the tank refilling periodically even though it has not been flushed. May need new flapper valve or just a good wiping of the sealing surface to remove grit that is causin it to leak. If this is the problem you will have a slight flow of water into the bowl continually, and will probably see a slight ripple in the toilet bowl.

3) water is leaking out of the fittings or bolt holes on the bottom of the tank. If this is happening enough to make you notice low takn water level, the tank will refill periodically the same as if the flapper valve is leaking, plus you will have water on the floor and dripping off the bottom of the tank.

 

Fill valve and flapper valves each cost around $15 if you do it yourself (you can buy just replacement flapper for less if that is the problem and the matching seal is good, but that is rarely the case). A plumber call to replace both probably $150-200, ASSUMING your water shutoff valve (at the wall, under the tank, with a flex or copper tube coming fromit up to the toilet tank) will work.. If it will not shut off the flow of water, then add another $50-150 to replace that, depending on how it is plumbed and whether he has to cut into the wall to replace it (rarely required). If you do go and have a plumber do it, have both the fill valve and flapper valve (and flush handle, if aluminum or brass and corroded) replaced at the same time, as all tend to go out with age - every 10 years or so. You don't want to have to call the plumber to replace another part in just a year or two.

?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?

Well , you've certainly started a debate that will endure forever , but personally , having worked with both products , PEX is a better product . Now granted , the 1st time i used it

I was not impressed , cause it leaked.......NOT because the product was at fault, it was because I did not understand how to use the product !

The trick to using Pex , is to make certain that the fittings seat, they MUST be pushed together with force, and if you do not push with force to get the seat to seal, it leaks .

Therefore , when using PEX , you have constantly to be aware of leaving room to make your connections -Properly !

The beauty of PEX is that it bends , it is flexible and decreases the labor factor ,although the connection costs are often 100-300 % higher than copper , but again , it can cut labor costs in half  and it is safer to work with,  NO FLAMEs!

Plumber reviews in Sun Prairie

A

Rating
I called at 9 am, was told someone would come within 2 hours. I got a call 30 minutes later to say it would be later due to scheduling. I then called at 1 to check and was told someone would be there within 30 minutes. Indeed someone arrived, and he reviewed the cost before he started working. I thought it was expensive but given the severity of our issue (could not do laundry or dishes) it was worth every penny! I also learned about the importance of using our disposal for only the run off after rinsing dinner plates- this will be a lifetime of helpful knowledge. I would use them again, even with the cost (nice thing is there is a 6 month guarantee).
- Lisa H.
A

Rating
We were amazed to discover a top-rated Angie's list plumber right in our neighborhood several years ago. Since then we have used
Sun Prairie Plumbers Provider Name Locked
Plumbing numerous times for both planned and emergency services.
On each occasion this father & son team were punctual, efficient and professional. In this most recent situation our ancient toilet tank cracked and we have a fairly urgent need to replace the toilet. We scheduled an appointment with
Sun Prairie Plumbers Provider Name Locked
Plumbing for the next day. We thought the would simply provide an estimate during that visit however they arrived, diagnosed the issue and took care of it immediately.
Sun Prairie Plumbers Provider Name Locked
Plumbing can be relied on to provide high-quality work effieciently and at a reasonable price.
- Margaret G.
A

Rating
I have recommended
Sun Prairie Plumbers Provider Name Locked
to many of my family & friends. I found them on Angie's List & have been very happy with the service. I asked to be on their yearly furnace cleaning schedule for the fall.
- Cynthia C.
A

Rating
I used a coupon I purchased at Angie's list.
I attempted to install the faucet myself, and got most of the way through it.
However, the old washers in the water lines were worn out, and could no longer be purchased.
So all I needed was to replaced the 2 water lines and connect them to the already installed faucet.
It was great and done quickly, but the bill came to around $180, or about $80 after my $100 coupon.
- DAVID F.
C

Rating
MY A/C died on a 95 degree weekend. Called this company Sat. They came and said the existing unit needed to be replaced. They would not be able to get one on Sunday but would be here Monday AM. Showed up when they said they would. Had the job finished in about 2 hours. I had to ask the installer what brand and model they installed. Nothing on the receipt. I have a 21 year old furnace that I worried about last winter. Asked installer to look at it. He said he would need replacing. Said I wasn't going to replace it until I knew it wouldn't be working. (I exist on social security and $5,000 is hard to come by.) Today
Sun Prairie Plumbers Provider Name Locked
came to give me an estimate on a new furnace. They went outside and looked at the A/C unit. Said an obsolete model had been installed. Parts no longer available for it. For another $400 or $500 I could have gotten a new A/C unit AND a new furnace for what Absolute charged me. So, whom do you believe. Personally, I believe
Sun Prairie Plumbers Provider Name Locked
. So far the A/C is working but I don't know for how long. It came with a 1 year labor and 5 year parts warranty. Will see how long it lasts. Needless to say, I will not be using them for the new furnace.
- Betty O.
A

Rating
Very thorough. Explained options. Suggested an additional shut off valve for heater. Job done and paperwork provided for inspection by city.
- Ellis W.
A

Rating
Plumbers arrived at the scheduled day and time. All work was completed that same day. Workmanship and professionalism were excellent. One downside is that they charge just for the visit even if no work is performed, so it is difficult to get an estimate ahead of time.
- Jonathan H.
A

Rating
I haven’t always had the greatest luck with
contractors, so when we finally started doing updates to the house again, I
wasn’t exactly looking forward to that part of it. This time around we
wanted to replace the old tank water heater with a tankless one. Also replace
the two ancient floor furnaces that had been the only source of heat in our
little Craftsman bungalow with a central forced air system. Big
project and not cheap either. I did my homework. I scoured and
studied all the various sites and reviews and came up with four top companies
to get bids from. During the bid process
Sun Prairie Plumbers Provider Name Locked
stood out
immediately. We were impressed with how responsive they were and that
they actually paid attention to what we wanted and made an honest assessment
about what could and could not be done. After the initial visit by Said
to prepare a bid,
Sun Prairie Plumbers Provider Name Locked
himself called me to answer some follow up questions I
had. After we talked for a HALF HOUR he said it would require a second
look. Then an hour later he came to the house, to look at it for
himself! He let us know where a tankless would and would not fit (we
wanted to move it outside the house and others had said “no problem it can fit
there or there” etc . . .
Sun Prairie Plumbers Provider Name Locked
said “actually no it can’t be there or
there and here’s why”) He took the time to really look at the project and
suggest the best options and figured out a different spot where we could put
the tankless outside. He also saved us money, initially I wanted a
recirculator pump for the tankless to avoid potentially having a long wait time
to get hot water. He said unnecessary overkill, I’ll just re-plumb it so
it’s a straight line between the tankless and the farthest point in the system,
insulate everything and you’ll be fine (he was right we now get hot water as
fast and in some places faster with the tankless). The care and attention
to figuring out and properly assessing our project really impressed us.
After all the bids came in, his was not the lowest but very competitive.
And for things like this what you want is not the contractor with the lowest
bid but the contractor who will do the job right and well.
Sun Prairie Plumbers Provider Name Locked
was the
clear choice for us. So we hired them and I am happy to tell you we
choose right. They came in, performed the work on time, as agreed and for
the price bid. All of the many workers who came through our home during
the week to install the water heater, the ductwork and the furnace were
great. They came on time (actually they were always early), kept all the
areas neat and clean with tarps and mats, cleaned up after themselves, and very
importantly communicated with us regularly. One of the things I really
appreciated was the way they would advise us what they were doing and why as
well as ask us questions when they needed to. Believe me when people are
drilling holes into the side of your house, nailing and pounding into the
crawlspace, and cutting more holes in your beautiful oak floors you want to be
consulted! I really felt the
Sun Prairie Plumbers Provider Name Locked
crew cared about the job they were doing
and went out of their way to make sure things were done right. Shout out
to Said,
Sun Prairie Plumbers Provider Name Locked
and of course
Sun Prairie Plumbers Provider Name Locked
for ensuring 100% satisfaction. There is so much other stuff I’m leaving out
that we were impressed by and happy with but this is getting long, so to sum it
up
Sun Prairie Plumbers Provider Name Locked
and his crew were just plain awesome and what you want in a
contractor.

Finally of course the proof is in the pudding, so
after the install it was on to the heat efficiency test done by an independent
3rd
party (HERS testers) and the City inspections. The HERS test checks for
duct leakage, lower is better. This is to make sure that new ducts aren’t
just leaking the heat out before it gets to you. The limit is 6%
leakage. When they ran the test it was 1.5%, they said they had never
gotten a reading that low before. Amazing. Then the City came by,
similarly impressed by both the install of the tankless and the furnace and
ducts. Really great job. Honestly, this is one of the best overall
experiences I’ve had with a contractor. I highly recommend
Sun Prairie Plumbers Provider Name Locked
and his
company. At this point I am wishing he would consider becoming a general
contractor so he can take care of all my home improvement and repair
needs!

- Lori H.

Plumbers in Sun Prairie, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 Lakes Plumbing Inc

4617 Dovetail Dr
Madison

5 Star Plumbing

7131 Rock Rd
Ridgeway

A Better Home

8820 N Greenview Dr
Middleton

A&E Construction and Remodeling, LLC

1737 Park Street
Middleton

Accurate Custom Creations

3926 Calvert Rd
Madison

Action Heating & Cooling

1011 W Somers St
Milwaukee

Advance Plumbing Systems LLC

2754 North Nine Mound rd
Verona

Advanced Home Services

837 Royster Ave
Madison

All Clear Plumbing LLC

112 E Kohler St
Sun Prairie

All Comfort Services Inc

5245 Voges Rd
Madison

All Season Exteriors

408 S Madison St
Stoughton

Aqua Plumbing

Sun Prairie

Aqua Well & Pump Systems Inc

124 N Oakridge Dr
North Prairie

Arlington Hardware Co Inc

303 S Main St
Arlington

Avid Plumbing LLC

2330 Vondron Rd
Madison

B&B Home Renovations

24 sinykin cir

Badger Water LLC

1001 N Page St
Stoughton

Batchelor, Dr. Edwin T.

1001 N Sherman Ave
Madison

Becker Home Improvement Inc.

208 Maria Ln
Cottage Grove

CaPaul Plumbing, LLC

624 W Mohawk Trail
De Forest

Cardinal Heating & A/C Inc

3361 Brooks dr.
Sun Prairie

CARLSON CONSTRUCTION LLC

322 NORTH ST
Madison

Cooper Plumbing LLC

161 Horizon Dr
Verona

DANE COUNTY PROPERTY MANAGEMENT

901 LORI LN
Sun Prairie

Dauman Electric

295 Swarthout Rd
Fall River

DAVE JONES PLUMBING & HEATING INC

2225 KILGUST RD
Madison

Doug's Handyman Service Inc

161 Horizon Dr
Verona

Dry Otter Basement Waterproofing LLC

4328 Tanglewood Dr
Janesville

E & W Home Improvement

417 Diving Hawk Trail
Madison

Easy Way

1310 Baitinger Ct
Sun Prairie

ECKMAYER SEWER SERVICE

N 858 county Rd O
Waterloo

Eckmayer Sewer Service

N8458 Hwy O
Waterloo

Felt Remodeling LLC

2521 Upham St
Madison

Fitchburg Plumbing

5241 Dommers Dr
Fitchburg

Greg's Rite Now Rooter LLC

1305 Northport Dr
Madison

H & H Industries Inc

2801 Syene Rd
Madison

Hammer Builders LLC

9830 Dunlap Hollow Rd
Mazomanie

Handy Harry LLC

730 15th St.
Prairie Du Sac

Handy Home Services

6219 US Hwy 51 South
Janesville

Handyman and Remodeling Services

749 Edgemore Dr
Sun Prairie

Handyman Kevin

W10862 Tipperary Road
Poynette

Happy To Help Home Improvement

5725 Elder Pl
Madison

Harrison Construction

1500 Bradford Bay
Waunakee

Hometown Plumbing LLC

3610 Lexington Ave
Madison

HONEY WAGON SERVICES

P O BOX 139
Stoughton

IDEAL PLUMBING INC

1352 BROADWAY DR
Sun Prairie

JC Premier Seal

PO Box 8533
Madison

K & N Services

9920 W St Rd 213
Beloit

KITCHEN SOLVERS

6516 Monona Drive
Madison

Larson Builders LLC

2357 Superior St.
Madison

Let Mikey Do It

5114 Butterfield Dr
Madison

M & M PLUMBING, LLC

4895 Easy St.
Waunakee

Mad City Cabinets

W9277 County Rd V
Poynette

Mad City Remodeling

4703 buss rd
Cottage Grove

MADISON RESIDENTIAL LLC

3734 Shiloh Rd
De Forest

Mark's Reddi Rooter & Plumbing

1425 Gilson Street
Madison

Mefford Plumbing LLC

5850 Knickmeier Rd
Mazomanie

Next Step Building & Design, LLC

2932 Green Ave
Blue Mounds

NuFlush

5195 Marshall St

Number 1 Plumbing Co

680 Steel Rd
Fall River

O'Ryans LLC

4606 Cody Ln
Madison

OLIVER'S PLUMBING & REMODEL

PO BOX 72
Sun Prairie

PENN PLUMBING

Fitchburg

Pete's Plumbing Service LLC

3734 Richard St
Madison

Plumbing Specialist

676 Sugar Ave
Belleville

PREFERRED PLUMBING & INSPECTIONS

N3959 COUNTY RD
Fall River

Project Home

1966 S Stoughton Rd
Madison

RENEW-IT

3145 County Trunk Ab
Mc Farland

Renovate This Place, LLC

17 Arial Cir
Madison

SCHORR CONSTRUCTION INC

6520 SUNSET DR
Verona

SIMPLY STATED INTERIORS LLC

P.O. Box 92
Sun Prairie

Spectrum Home Services

4610 Conestoga Trail
Cottage Grove

STATZ CONSTRUCTION SERVICES LLC

3600 HEATHER CT
Middleton

STOPPLEWORTH PLUMBING LTD

7750 US HWY. 14
Middleton

Swinehart Plumbing

375 N. Burr Oak
Oregon

SYSTEM AND REPAIRS

PO BOX 3091
Madison

TAK Remodeling LLC

1791 Borchert Rd
Verona

Time 2 Remodel LLC

1218 Gilson St
Madison

URBAN REMODELING

4603 MONONA DR
Madison

Volk Construction

5329 Tree Ridge Trl
Madison

WATER DOCTORS

901 NORTH GRANDVIEW BLVD
Waukesha

Waunakee Remodeling Inc

1001 Frank H St
Waunakee

We Aim To Please

4023 E Tower Rd
Mc Farland

Webster Bath Remodeling

W2888 Conway Trl
Belleville

Wilson Woodcraft Inc

2861 Henshue Rd
Madison

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