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Sheboygan Roofing Articles
Roofing reviews in Sheboygan
.When I signed the contract I was told that work would begin the following week. To my surprise some of the crew showed up the following afternoon to bring the equipment and get things set up for work to begin the next day. several trees that I wanted removed AND they took away all of the debris.
I have several dogs and a fenced in property my dogs are very social and people friendly wanted to
The owner came by the house daily while work was being done and he would check in with me to make sure if I had any questions and if I was happy with how everything was going. I was very impressed with the work ethic of the entire crew and the owner. I am very impressed with ”
When he arrived we went over the estimate on the hood of his vehicle. I had to that point received 4 estimates for my roof so I had a good idea of what it entailed. The estimate came out second from most expensive however Rainmund stressed that he used the GAF roofing system, and that it would be built to last. Essentially the underlayment was a membrane and the shingles had a 50 year warranty and such. Also the roof of the house butts up against the second floor and he had the best plan to re-do the flashing there involving tearing off the siding and starting fresh. I decided to go with him on the spot due to his professionalism and the quality he was selling me.
I asked how much money down. Two of the other roofers previously wanted no money down, two wanted 25%, Rainmund wanted 100% down! Incredulous and immediately put-off I offered $1000 down and he accepted but said that I needed to have a check ready for the balance. Then he left.
The days turned to weeks and I heard nothing back. I tried to call the office but no one answered three times. I left messages but no one called back. On the fourth try I got Rainmund himself and he was in a major hurry. He said that these things take time, I told him it had been 4 weeks but he hardly seemed to believe me. He went to my paperwork and seemed shocked that so much time had passed. He said they would call me once my shingles came in.
A few days later the secretary called and said they would start work the following Tuesday. Tuesday came, Tuesday went. Thursday the shingles were dropped off without any fanfare. Friday, nothing.... The following Monday without contacting me people started showing up. Thankfully I was working a split second shift that week. They got there at 10 am and started hanging tarps and I showed them where they could plug in tools.
I got home at 7 PM and they were still working. I went inside and they kept working, 8 o'clock, 9 o'clock. Finally I went outside as it was nearly dark and they were wrapping up. The siding was off the house but Mr. S had made them stay till the roof was done. The workers were not happy about it and were actively complaining as I went outside. The people on the ground hardly swept and left a number of nails that I found later. Mr. S however was proud of the roof and it showed, it looked great in the fading light. Then he noticed a
The next day Mr. S showed up again with one helper about 9 AM. I was glad that he was back. Immediately they started getting to work. I walked up to the roof with them and pointed out a few more shiners that I found and he put silicone caulk over them. He also groaned when he realized he didn't bring a boot with him for the electrical. He said he would try to get one that day.
That night when I got home about 3/4 of the siding was done. There was no more siding around so I figured they ran out of materials. My wife was home but they didn't mention anything to her. So I waited a few days and didn't hear anything. I tried to call the office a few times but no one answered or called back. Eventually one of my calls got through and they said they were waiting on materials (which I figured but was happy to have confirmed). About a week later people showed up while I was at work, finished off the siding and left.
I gave it a few weeks, didn't hear anything from the company. Then I started calling them, could never contact them. Then one day I have a voice mail from a woman sounding upset, she said I owe them money and my roof is done and I need to pay up. You would think this would make contacting them easy. No. Days of phone-tag ensued. Along the way I mentioned the boot on my electrical mast needing to be installed. One of the voice mails said this was not necessary and they were done with work. I contacted GAF, the company that makes the roofing system they installed with just a picture and asked if that was the right way to do things. I knew it wasn't and they said it wasn't and that it needed to be fixed because that was where the roof would fail.
FINALLY Rainmund comes out himself to collect the money but before I give it to him I drag him up on the roof and show him my electrical. He was suprised I didn't have a boot. I told him I was too and that one of his workers said I didn't need one, "Of course you need one." He told me and then said he would get someone out right away to fix that. I gave him the check for the remainder.
At least 10 phone calls and one letter later I still do not have my boot. No one has called me back and it's been over a month said I paid Rainmund and probably 2 months since the roofing job. I hired this company because it seemed professional but no, it's not. It may be one of the largest roofing companies in the Sheboygan county area but when it comes to individual home owners, we don't deserve things like customer service, or even the ability to contact the company during regular business hours. The roof is hopefully installed correctly except for the boot (which I now need to install myself) but the lack of professionalism, it's unbelievable.
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