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Hazard Remediation reviews in Luxemburg
I asked him numerous questions regarding the odor in the basement that I was concerned about and about visible mold.
He did not appear to answer my questions directly and I felt I had to keep asking the same questions ...MoreRead more of this review repeatedly to get the answers I was looking for. In addition, he did not appear willing to elaborate on the answers and dd not satisfy my questions.
He explained that he would email me the results of the test in about a week. When I received the email, it was simply a chart that was forwarded to me that showed numbers that I did not understand and the types of mold.
In the body of the email he sent me, he wrote a few paragraphs stating that remediation was recommended.
At no point did he contact me by phone to ask if I received the results and at no point did he ask me if I had any questions regarding the results. Not only did he not offer to write a page or two to explain what the results signified or how it applied to my current odor or mold situation, but when I asked if he could, he explained that my $99 I spent did not warrant him to put it in writing.
I explained that there was no way for me to be able to interpret the results of the charts he simply forwarded me from the lab company in Florida due to my extremely limited knowledge of mold, and he responded that all I need to do was ask him questions.
The whole situation appeared unprofessional to me and he did not even seem willing to answer my questions over the phone and the responses he provided appeared vague and too general.
In other words, in my opinion, he did not seem to really want to help me. It would have even been nice, though of course not required, to even have contacted me and explain that though he could not write a report, but for example, that he could take the time to make another visit and go over the results in person.
Remediation Services in Luxemburg, WI
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