"After calling around to a few different places, I found
. I talked to
, the owner, and explained my situation. He was very kind and professional.
gave me a quote over the phone, that ...more was $100+ lower than any competitor, and was at my house that day. He confirmed what he suspected and fixed the problem immediately. He showed me exactly what the problem was, how he fixed it, the auger head he used to fix it, and even went above and beyond what he said he was going to do by clearing out the drain all the way to the street. I really couldn't be happier with my experience and couldn't recommend
Rated Review by Phineas M.
for years. Last summer I needed them to rod the sewer line, which they did for me routinely, but on this occasion I had sewer backup again in a month, so I called them back.
came and told me they'd ...more have to power jet the line, and he would inspect it for more serious problems. Upon inspection he told me that there were cracks in the entire line, the worst one being out under the street, past the property line. He told me he wanted to line it with his lining system, and that if I didn't, it would fail and I would have to have it dug up and to replace it that way and it would cost me twice the huge estimate he gave me, which I recall was close to 10,000 dollars. This is a parsonage, that is to say, a church-owned house, and I am a minister of a small church. We would have had to borrow money to cover that expense, and we actually looking into that.
also told me that I could complain to the city but "it probably wouldn't do any good." We looked at our options. We had
Plumbing of Kenosha come out and do an estimate. It wouldn't have cost nearly as much to replace the line as it would to line it, due to the fact that it was an easy dig. The plumber, though, told us the city was responsible for the main problem, so they had to be called first. The city came out and reinspected the line. They told us that they would fix the major problem under the street at their expense. As far as the other cracks
claimed we had, the city told us that they were probably there when the pipe got laid originally, and that where they were, the ground would probably hold the line together fine. They recommended we do nothing. Finally, the city was incensed when they found out
power jetted the line. The inspector told me that
knows full well they should not do this, because the city sends out notices to this effect every year. Apparently this process can blow off an elbow joint at the point in the street. If our joint was off, we'd have to pay the city for that since we allowed
to do this.
never mentioned I might be liable for this expense. At best,
was seriously misinformed about the facts, about how much it would cost us to replace the line traditionally, the city's role in the situation, and the nature of the cracks. At worst he lied to get a sale. Tell your customers in Kenosha to use Guaranteed Sewer Inc. or City Sewer instead. I haven't used either of them yet, but Guaranteed has a good reputation around town."
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Kenosha Drain Plumbers Reviews
"Early this afternoon (12:45pm) my wife and I noticed that our main floor drain in our finished basement was overflowing and a five foot in diameter liquid mess had flooded our tile and carpeting and would not drain. While using a shop vac to vacuum the nasty debris, we called
. We were informed that all of the plumbers were ...more on service calls and that we would receive a call back within 5 minutes to confirm that a tech could come over today. Otherwise, we would likely have to wait until tomorrow.
The person in the office called back and let us know that a team was finishing a job and that they would be available within 45 minutes.
arrived in about 40 minutes and took a look at the mess. They needed to head back to the shop for some power equipment for the smaller line. After running water from different sources and confirming the source of the problem, they determined that the line from the kitchen sink to the drain was blocked. They informed us that they would do their best to use the small access at the base of the main pipe but may have to cut the dry wall in the basement to access it if the smaller opening did not work.
They returned about 30 minutes later with the tools and began to work. They were able to clear the line and get the water flowing normally. The entire job was completed by 2:45pm.
From call to completion the job took about 2 hours. The technicians cleaned the areas with towels and left nothing behind. They were extremely courteous and informative from start-to-finish. I will continue to use