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Over 297 reviews for
Kaukauna Rug Cleaners from people just like you.

"Chose this smaller shop for a rug cleaning and repair on a whim! I was lucky I found them. Better than DA Burns. 100% better quality service.

-paige H.

"I dropped off my carpet at their facility in
on May 12, 2015. The employee who helped me (
) appeared helpful and" knowledgeable. He even gave me a tour of the cleaning facility and explained how they do things. A few weeks later, I was contacted that my carpet was ready so I needed to pay the balance and pick it up. When my husband went to pay and pick it up, it was nowhere to be found. They apologized and said that they would find our carpet and get back to us. A few weeks later, we got another call that it was ready so I went to get it. After waiting about 20 minutes, an employee told me that our carpet had been delivered to the home of another customer and that he was out of the country and they had no way to get our carpet back until he returned. I was also told to only speak to "
" as he was in charge of our case. More time went by and I received one message from
that he was still working on it. In late August I filed a complaint with the Better Business Bureau and
called me a few days later (8/29) to say that he had reached the other customer in the other country and that he would return in 2 weeks and they would deliver my carpet to me then. My husband lost patience with all this and filed a claim in small claims court. At our court date on 9/25, we resolved the situation through mediation.
paid us for the value of the rug and refunded the money we had paid for repair and cleaning. I'll never see my pretty carpet again but I'm happy to never have to deal with this situation or

-Elizabeth R.

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Local Articles in Kaukauna

Cleaning your Oriental rugs requires the right touch

Your valuable, handmade Oriental rugs respond differently to various cleaning methods. Never entrust just anyone to clean your high-end rug.

man steam cleaning a carpet
Carpet Cleaning, Oriental Rug Cleaning

How often you should have your carpets professionally cleaned depends on a variety of factors.

dyson vacuum cleaner on tan, shag carpet
Carpet Cleaning, Oriental Rug Cleaning, Vacuum Cleaners

Setting your vacuum on the lowest setting may not be the best option to get enough airflow for the suction action.

cleaner wearing gloves cleaning pet stain on carpet
Carpet Cleaning, Oriental Rug Cleaning

From shedding to muddy paws, cats and dogs can damage carpet quickly. Keep yours fresh with these tips.

Hedayat Mukhtarzada, owner of Art Connection Oriental Rugs
Oriental Rug Cleaning, Carpet Sales/Installation/Repair

“If you work hard in this country, and you are honest, you can reach whatever you want." — Hedayat Mukhtarzada

Oriental Rug Cleaning reviews in Kaukauna


They contacted me the day after purchase and worked with me to determine best 2 rugs to include for the deal as it was limited to rugs 62 sq ft or less. I had a number of rugs but wanted to try out their service first. The ones we decided on were a hand knotted wool and one machined wool to be cleaned and treated. Of course my dog preferred to used the expense one when we weren't home so it really needed to be cleaned and treated. They did a great job. You are always worried when you send rugs out that something might happen but they did a great job. They showed up on time to pick up the rug and worked around my schedule on the return delivery. The telephone contacts were very professional as were the people in the field. I am very pleased with the service.
- Debra L.

Kaukauna Rug Cleaners Provider Name Locked
service was wonderful! I called for an Angie's deal to clean 2 rugs, but I asked them to include 3 others. One of these was quite large. They gave me an approximate estimate on the phone when I spoke with them and came out within 10 days for the actual estimate and to pick up the rugs if I agreed. I did agree and the rugs were returned to me looking as if they were brand new! These rugs cover almost all of the wood floors in our dining room and living room and I cannot tell you how much better these rooms look. (I mean i can tell you that they look extraordinarily better!) One rug in the dining room is about 8 by 11 feet and is under the dining room table. Not surprisingly, this rug had a bunch of food stains on it, some of which had been there for years. I thought they may not be able to remove some or all of these stains, but they did! It was incredible! The service personnel who came out to estimate and pick up the rugs and the personnel who returned them were very professional, courteous, and efficient. They did a wonderful job explaining things to me, rolling up the rugs and putting them on the truck, and returning and replacing them. Everything they did was done well. The personnel in the office that I spoke with were also very courteous and professional. The service agreement that I was provided when the rugs were picked up was very clear and useful. The price for this service, given the total area of these rugs and the high quality of the work, was well worth it. I would mention that I was given an estimate of 2 weeks for the whole job, but it actually took 4 weeks. I finally called because we were expecting company, and they quickly worked to get the rugs back to us in time for the company. In any case, I would definitely use
Kaukauna Rug Cleaners Provider Name Locked
in the future and recommend them to anyone to clean rugs. I would just suggest that if you have a specific deadline that you need the rugs back by--let them know in the office. But I have to say that our 5 rugs looked very grungy and old before they were cleaned and now they look great! Sometimes, when I am walking thru the living and dining rooms now, I actually do stop to admire them.

Kaukauna Rug Cleaners Provider Name Locked
was awful. We had a large living room rug that needed to be cleaned. Unfortunately one of our cats had a few accidents on it. With it being a large rug and adding in their trip fee it was going to be about $300. They said it would be extra to have a deodorizer applied to the rug, so the total was $399.50. So obviously for that amount of money were are expecting the rug to be clean and not have any lingering odors.
The rug was improved, but there still is an odor from cat urine in one section of the rug. Just having one section with an odor could cause a marking issue that will lead to more cat urine on the rug. So basically we wasted $400 dollars.
We called about the issue and gave them the
Kaukauna Rug Cleaners Provider Name Locked
to treat it again or discount their service. They said they would come out and apply some more treatment to the rug, but we would have to pay a trip fee, so we declined.
The bottom line is they were ineffective at providing the service they sold us. I wouldn't recommend them to anyone and will never use them again. The manager that handles the scheduling has terrible customer service as well. He can be very rude when it comes to coordinating the pickup and delivery. They don't call you until the morning of going to your house so it is very hard to plan work around them in advance.
There are two Yelp reviews on
Kaukauna Rug Cleaners Provider Name Locked
and both of them give them one star and say they are terrible. It was my mistake not to read those first and save us the wasted $399.50. If you need your rug cleaned go to someone else.
- Charles C.

We had some friends watch our house while out of town. Unfortunately their small dog urinated on our new carpet in a few areas. The day we returned from vacation on a Tuesday and we called
Kaukauna Rug Cleaners Provider Name Locked
to scheduled an appointment. They were very kind to squeeze us in that same day. Their techs were very nice and professional. We paid extra for an enzyme to be applied to our carpet to remove any pet odor. The urine stains could not have been there any longer than a week, as that was the longest we had been gone. The dog was a mini yorki, so not large in size either.
The problem with
Kaukauna Rug Cleaners Provider Name Locked
occurred less than 12 hours after the cleaning. I noticed that there were 4 areas that still smelled of dog urine the next morning. I immediately called
Kaukauna Rug Cleaners Provider Name Locked
, spoke with a man and explained the problem. He said that they were very busy with water extractions ( there had been a hard rain the day prior) but he would have someone call me back later that afternoon to schedule a time to come back out and assess the situation/fix the problem. That afternoon came and went with no call back. We ended up leaving that Thursday for 2 days and on Saturday I called
Kaukauna Rug Cleaners Provider Name Locked
again and left a message on their machine, with still no return phone call.
I called today (Monday) to again follow up on the situation and spoke to
Kaukauna Rug Cleaners Provider Name Locked
who couldn't have been more quick to point out that they (CONVENIENTLY) have a 48 hour guarantee policy of their work and they can not guarantee removal of pet odor. She said she would pass my information on to a manager but I wouldn't receive a call back today as they are very busy. Basically she made it seem like this wasn't her problem, she couldn't help me, and I was
Kaukauna Rug Cleaners Provider Name Locked
If this company had followed up, as a good business should, I would be giving them an A. Unfortunately
Kaukauna Rug Cleaners Provider Name Locked
made it clear that my business (since I already paid them for their service and the 48 hours is up, thanks to them never returning my calls) is no longer a priority. All I was requesting from the get-go was for them to send someone out and re-treat the areas that smelled no different than they did before
Kaukauna Rug Cleaners Provider Name Locked
came the first time.
- Alyssa W.

On our initial phone conversation
Kaukauna Rug Cleaners Provider Name Locked
let me know they price their service by the square foot and asked the approximate size of the rug and gave me an estimate. I let them know my cat had been urinating on the rug for several months and you could only smell it if you were on your hands and knees, the order had not permeated any further yet. He let me know pet orders was one of their specialties and guaranteed they could get the smell out. We scheduled a day and time for him to pickup and asked if me any furniture needed be moved off the rug and offered to move it. I had to re-schedule twice do to last minute conflicts and they were very understanding. On the day they picked up the rug they called me 1/2 hour before hand so I could meet them at the house and were there before I was. They measured the rug to be sure I had given them the right measurements and wrote up the cost for my signature. I let them know I was not going to put the rug back down but store it in my basement since cat's have a habit or revisiting an area where they urinated before even though the smell is gone. They let me know they offer storage for a small monthly fee until such time that I want the rug put back down. They are storing my rug and sent me pictures so I could see how clean it was and it looks great and they assured me the smell was gone.
- DeAnn D.

Great. I dropped off dirty but valuable rugs and picked up nicely rolled clean rugs.
Kaukauna Rug Cleaners Provider Name Locked
was knowledgeable, courteous and easy to deal with.
- James H.

They were extremely professional. He worked with us, as we were not in a hurry to get the rugs back. The rugs were beautiful! Their service is on par with the best options out there. He picked the rugs up, which was a real bonus!
- Edward & Yvonne B.

He (
Kaukauna Rug Cleaners Provider Name Locked
) arrived on time, was a conscientious worker, who showed great attention to detail, was polite, and cleaned up after himself. We will use
Kaukauna Rug Cleaners Provider Name Locked
- Susan & Michael V.

Rug Cleaners in Kaukauna, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advanced Carpet Care Inc.

2615 Stonegate Drive
Green Bay


Green Bay

Color Your Carpet

9733 Elaine Rd.

Dave's Magikist Inc

1844 W Fond Du Lac Ave

Floors Unlimited Carpet One

1350 E Green Bay St

L.P. Mooradian Co

620 Mike McCarthy Way
Green Bay

Mint Condition Carpet & Upholstery

N951 Hartford Ln

NorthStar Cleaning & Restoration Inc.

4882 Veterans Ave

PuroClean Disaster Recovery

4362 County Rd S

Suda's Window Cleaning

1363 Russett Ct
Green Bay

Sullivan's Cleaning & Restoration

3065 Commodity Ln
Green Bay

Shop Local Oriental Rug Cleaning Services in Kaukauna, WI

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