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Cell Phone Companies to Avoid

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Over 23 reviews for
Jefferson Cell Phone Companies from people just like you.

A
"Their rates are phenomenally low, they use AT&T's network so they offer great coverage and even better service because it is not AT&T service. Every" time I call them, they answer within the first ring. They will activate phones from other carriers for free, all you need is the
chip. Additionally they will give you a discount if you are an AARP member. I have had extremely good service with them. They will even offer you a loaner phone if yours needs repair that you may keep until they fix yours. This is a great company!

-Herschel L.

F
"I asked to keep my phone number, but was told it was not available and would take a couple days. I went in the
store and told me I could" purchase a new phone with a new contract and would be able to switch the numbers. A few days later, I got notified the number was available. I did the process as I was told and the person I was speaking with started talking like I was cancelling even though I tried explaining I was just transferring my number. We checked our statement, and they had charged us two cancellation fees of over $300. We spent over 13 hours in
stores over the next couple weeks talking with customer service trying to get everything straightened out. They thought we were trying to pull a fast one and we could not get anyone to understand our problem. The worst part was the representatives in the store understood our problems, but when they spoke with their higher-ups, they thought we were trying to get away with something and were just rude and mean. We broke down everything that was wrong on our bill (including missing data for our phone and tablets) and we heard one of the supervisors say 'Well they are just nit-picking.' My wife broke down in tears and one of the representatives there said this was borderline criminal.

-Jeffrey A.

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Cell Phone Service reviews in Jefferson

F

Rating
TERRIBLY, because we were sold their minimum internet speed package which they thought would be adequate for my wife and I because we are retired and only use our PC for email and web searches & news. They sold us this minimum rate package because it was easier to GET US TO BE NEW CUSTOMERS. Sure enough, right away we experience slow internet speeds plus drop-outs (stopped internet communications). Then after getting 3 fines of $15 each for going over the
Jefferson Cell Phone Companies Provider Name Locked
digital limit (total accumulated bits used in the month), we decided to cancel their total service. NOTE: we were NOT INFORMED verbally or in writing AHEAD OF TIME that we would get fined like this BESIDES being subjected to the slow internet speed with frequent internet drop-outs. I sent a complaint and termination letter to the
Jefferson Cell Phone Companies Provider Name Locked
Correspondence Team on 12/17/14 stating that we were terminating their service which we wanted to end on around 12/24/14. On 12/13/14 we paid a $293.21
Jefferson Cell Phone Companies Provider Name Locked
bill for their equipment, service, some of the multiple $15 fines and taxes/fees. Recently, we have received another
Jefferson Cell Phone Companies Provider Name Locked
bill of $354.03 for additional charges for continued service ($86), increased speed capability ($42), additional over the digital limit fines (4 more at $15 or $60), taxes/fees and other as yet unknown charges. A
Jefferson Cell Phone Companies Provider Name Locked
person told me that the $86 charge is for their "Jet Pack" (modem) which we had informed them as being terminated BUT WHICH
Jefferson Cell Phone Companies Provider Name Locked
STILL CHARGED US FOR AT LEAST ANOTHER MONTH. NOTE: My complaint letter of 12/17/14 stated that we were terminating their service PLUS I DISCONNECTED their Jet Pack which we bought RIGHT AFTER sending them the 12/17/14 complaint and termination letter. If interested in trying to resolve this issue between us and
Jefferson Cell Phone Companies Provider Name Locked
, please provide me your Complaint Resolution Department email address because I would like to email you our original 12/17/2014 complaint and termination letter which I sent to the Correspondence Team of
Jefferson Cell Phone Companies Provider Name Locked
in
Jefferson Cell Phone Companies Provider Name Locked
, CT. I also would like to send you my second complaint letter which I going to send to
Jefferson Cell Phone Companies Provider Name Locked
, President of the Pacific Northwest Region of
Jefferson Cell Phone Companies Provider Name Locked
as soon as I get his email address (hopefully by tomorrow).
- BARBARA H.
F

Rating
Consumer ALERT:
We bought and recommended this service to our family and friends, but since then learned one thing. IF you are away from your relatives, like we are from our elderly, handicap father with dementia and the equipment is not working, like in our case - the equipment was defective, and not working for several months until we got to dad's for the holidays. YOUR MONTHLY PREMIUMS will still be charged to your credit card.
AWARD for Worst Customer
Jefferson Cell Phone Companies Provider Name Locked
ce:
Just spoke to a woman who identified herself as SANDY, a SENIOR Customer Service Representative from GREAT Call in Carlsbad/San
Jefferson Cell Phone Companies Provider Name Locked
. This individual should be FIRED or retrained to the warehouse. When I asked this SENIOR Representative how they warn elderly folks and their families when their service is not working and whether they stop charging us for service that is not working due to their own equipment not working, she started with an attitude that was unacceptable & offensive.
SUGGESTION;
Very disappointed on a service we recommended to family and friends, and UNTIL they put into place MECHANISMS that alert families that an equipment is not working and stop billing them until the equipment is working again - Stay away from these folks.
- Augusto F.
F

Rating
They did not advise me that my phone would not work outside of the area I live in. The first contract I had with them was 25 cents per minutre but then when I renewed it in november of 2014 they told me I could get it for 10 cents a minute...When I could of been paying that all along. My biggest issue with them was them not telling me before hand my phone would not work outside of PA though.
- Roger W.
A

Rating
Technician came and rewired existing phone
Jefferson Cell Phone Companies Provider Name Locked
for ADSL, installed new wireless router. Whole job took less than a half hour and everything has worked perfectly since. Plus I'm saving money over the two separate plans I had before plus I have much higher internet speeds!
- Rich A.
A

Rating
I am a loyal customer of
Jefferson Cell Phone Companies Provider Name Locked
. When I moved to California, in my home I was not receiving good reception. When I phoned
Jefferson Cell Phone Companies Provider Name Locked
, they were able to send me free of charge an hot spot wifi cell phone receiver. If anyone is having issues with TMobile, make sure to call and discuss your issue with them, so they are able to provide the best customer service you are needing.
- reza B.
F

Rating
Their service is horrible. The sales people, when you do the initial setup, they are liars. They lie about pricing, they lie about speeds available. Outside of their sales people, the customer service is horrible. They do not honor anything that the local sales people have said and their billing is, they change their billing around during the billing cycle.
- Michael O.
B

Rating
Just fine. Hmmm, if you are asking about why my household did not not watch satellite, I'll say: there is one main reason. It is that satellite in general as I know literally offers sinful, unhealthy shows along with good stuff. As a born again Christian I'm aware why people make/watch these shows. Most generally they simply think they are ok fun. At the same time
Jefferson Cell Phone Companies Provider Name Locked
who is the Son of God offers me forever in heaven with Him who is my best friend and Savior when I make a choice and continue it daily to live in his right ways as can be found in the Holy Bible. I do notice guilty feelings even before viewing anything that I know is bad. Here is how I know: You shall know the truth and the truth shall set you free - the book of
Jefferson Cell Phone Companies Provider Name Locked
in the Bible, chap. 8, verse 32. I'm sure that it could be that this sounds odd or part of it does!! If you want me to explain I will. Although
Jefferson Cell Phone Companies Provider Name Locked
is EVERYTHING to me, I understand satellite TV workers/viewers who view things that the Bible
Jefferson Cell Phone Companies Provider Name Locked
about. Oh, I also should tell you that if I were not to choose to go to heaven, being human, I would go to another real place, h*** where I would be punished in forever-lasting fire for not accepting
Jefferson Cell Phone Companies Provider Name Locked
as savior, living in the way that I feel good about, selfishly. This is why I tell you and other people!!!! I would hate if this happened to you or another!!!!!!!!!!!!!!!!!!!!!!!! I'm also thankful for the freedom of speech, so I thank
Jefferson Cell Phone Companies Provider Name Locked
. Thank you. Thank you.
- nick C.
B

Rating
I bought a package from Century Link which included Direct TV, a new I phone, and internet service from
Jefferson Cell Phone Companies Provider Name Locked
. Unfortunately I was misinformed as to the workability of the wireless device included in the package. That was a Jet Pack. The Jet Pack is a 4G device whereas the towers servicing
Jefferson Cell Phone Companies Provider Name Locked
via a lease agreement are only 3 G, Therefore, the Jet Pack did not work and it took me 3 times trying new Jet Packs and many hours of trial to find that out.
Jefferson Cell Phone Companies Provider Name Locked
made corrections to that service by providing us with a new contract and a new Air Card for internet connection. Both my original Air Card and the new one for my spouse seem to be working correctly altho they are somewhat slow.
- Chloe D.

All Cell Phone Companies in Jefferson, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ARCI Enterprises, LLC

1313 St Regis Ct

Conquer Your PC

7701 Baymeadows Circle West

ES-Wireless

1101 Niagara Falls Blvd

M K CELLULAR

1411 STATE ROAD
Jefferson

Novak Networx

2949 Venture Dr. Suite 102
Janesville

T MOBILE

12920 SE 38th St

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