Franklin Cell Phone Companies

in Franklin, WI

17
Cell Phone Companies are
in Franklin

3
Cell Phone Companies in Franklin
are top rated

F
Rated by
susan C.
"I lost my phone and they are not willing to work with me because of the two year contract. They are the only provider that works in my area, so I am stuck with them.
A
Rated by
Benjamin V.
"I came to the
store expecting a fight, but instead met an employee named
. Not only did he help me get a warranty replacement at no" cost to me, he also did a complete phone review to make sure I'm still getting the best deal. My phones internal receiver/antennae just decided to shut off...permanently. Nothing to blame
for just a bum phone that they are replacing. After this experience, I will be returning and speaking with
about some other options he pointed out on my account that could save me money. He also gave me his card and told me I could call and set an appointment so next time I wouldn't have to wait so long. WOW! Now that's service.
was honest and straight forward with me the whole time. I would definitely recommend him to anyone who wants a
phone and wants to be sure they are getting the best deal.
A
Rated by
PATRICIA R.
"The phones were free with a contract. They had better pricing than another location we visited. The sales person was very helpful. I felt like they were trying to get us the best deal" and was friendly. The facility was clean and in a good location.

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Cell Phone Service reviews in Franklin

F

Rating
In the middle of the transaction at the
Franklin Cell Phone Companies Provider Name Locked
when I said I preferred a print out to look at before I signed, instead of an email I would see later when I got home, she said her computer froze up and she had to re-enter everything and that a print out was not possible. I hesitantly verbally reviewed everything with her, and signed the electronic box. Needless to say a week or so later I received and enormous bill, with an activation fee that was supposed to be waived. I went online to my account and found three completely different transactions with three different plans and prices. I still don't know which one I have. I called the store and spoke to the manager,
Franklin Cell Phone Companies Provider Name Locked
, who said he would speak with
Franklin Cell Phone Companies Provider Name Locked
about it and call me back. He never called me back and I have called and left messages since., but no return phone calls. It has been almost 2 weeks now and my bill is due today. Bottom line is I walked out of the store believing I signed up for a certain plan at a certain cost, but that is not what I have. It's my fault I walked out with a without a printout to confirm it all, but I trusted what she said. If this was just a miscommunication on my part then ok, but have the courtesy to return my phone calls and provide a resolution. I myself now need a new phone, and I will not be back to this store to buy it, or for anything else.
- Danielle R.
F

Rating
I use a USB modem for Internet connectivity away from home and thought
Franklin Cell Phone Companies Provider Name Locked
was worth testing. I never could get a decent connection, probably because of my fairly remote location.
My problems started, however, when I tried to cancel the service. It's a pre-paid service, no contract, but connected to my Visa account with auto billing. I've tried to cancel three times now and
Franklin Cell Phone Companies Provider Name Locked
keeps billing. They promised to cancel the service today but recommended I have the bank refuse the charge as they had no way to cancel it from their end.
This is not a well run company.
- Sam C.
D

Rating
I signed up for Direct TV with this company at the Minnesota State Fair on 8/23/14. The installation date was scheduled for 8/26/14, which I validated with the receipt (that I still have) from when I signed up. After taking time off work to be there for the install, the installers never showed up, resulting in wasted time off from work. When I called to reschedule, someone named
Franklin Cell Phone Companies Provider Name Locked
informed me that I would receive a $100 credit on my bill for the error, which I did not receive. The installation occurred on 8/27/14. On 9/2/14, I received a $50 "processing fee" to my checking account (which I believe is a totally ridiculous fee with no other purpose to generate extra income) But I paid it nonetheless. On 9/15/14, I received a second $50 fee in error. After trying multiple times to contact the company unsuccessfully and receiving no response to my messages, I finally got an answer to my call and was able to talk to a person named
Franklin Cell Phone Companies Provider Name Locked
. He informed me that he would process the credit that day. I have never received the credit. It is now October 6th. I have made numerous attempts to contact the company concerning this error.
Franklin Cell Phone Companies Provider Name Locked
informed me when I called on the 19th and again on the 22nd that he processed the credit on 9/17/14 and I should give it more time. Since the 22nd, I have called and left messages with the company several times, with absolutely no response whatsoever. This company has stolen from me and I would like it remedied. Promising a credit and not delivering on that promise shows a serious lack of integrity. Taking money out of an account that you have not earned and are not entitled to take is theft. Ignoring customer calls and not responding when you know you have wronged someone also shows a lack of morals and that the company does not care to provide good customer service. I was promised a credit and a refund and never got either.


- Carrie B.
F

Rating
this complaint is related to the
Franklin Cell Phone Companies Provider Name Locked
,
Franklin Cell Phone Companies Provider Name Locked
Highway, Wilmington, Delaware store. I had a water accident down the beach. I am on crutches. My
Franklin Cell Phone Companies Provider Name Locked
phone got wet. It stopped functioning. When I got home, I had to find someone to take me to
Franklin Cell Phone Companies Provider Name Locked
to get a phone immediately so I can make arrangements to go to the doctor and continue to run my business. When my neighbor took me to
Franklin Cell Phone Companies Provider Name Locked
, we were so surprised that the answer to our problem from
Franklin Cell Phone Companies Provider Name Locked
Manager and a tech was to go somewhere else and buy a phone. Excuse me???????????????????????????????????????????? The Prepaid part of the system had been down for upgrades (supposedly) since Friday daytime. This is Sunday afternoon. They told us to go to Walmart and get a phone. The tech told us that all we had to do was buy the phone, call CS, and get the phone activated. Right!!!!! I brought the Walmart phone home and followed the directions to get the phone activated. "Since the "ENTIRE" Prepaid System is down, there is NO activation of ANY phone of ANY kind. I was then told to dial *228 later today to get ahold of CS because the system should be up and running. Right!!!!! We ALL know that no one will be there after 5 PM.
I have not been able to call doctors' office and leave messages, get rides organized, or run my business. What kind of business runs like this??? The nerve of them to tell a client to go somewhere else to get service.
I believe they should compensate me for the headache and frustration they have caused and my having to go in and out of
Franklin Cell Phone Companies Provider Name Locked
store and Walmart on crutches without any resolution to my problem.
I consider myself in a medical emergency situation needing help to make a doctor appointment and find rides to get there and also to get to an MRI facility. I also cannot send or receive calls from my clients to run my business.
I have no idea what time
Franklin Cell Phone Companies Provider Name Locked
will decide to report to work tomorrow, Monday. They should take responsibility for their actions. Lousy customer service. The techs have no idea what works and what does not work as far as their system. Nice training!!
What technical brain decided to allow this? Dahhhhhhhhhhhhhhhhhhhhhhhhhhh!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
If there was a lower rating than an F, I believe
Franklin Cell Phone Companies Provider Name Locked
would wear it well.
I will report back to you and let you know the outcome.


- Christine L.
A

Rating
Please note.....I seldom go to the
Franklin Cell Phone Companies Provider Name Locked
store on College.....it is way too busy. I always use
Franklin Cell Phone Companies Provider Name Locked
in Best Buy...also on College. The last phone I bought was at
Franklin Cell Phone Companies Provider Name Locked
's Club because it was on a special at 96 cents. However, I do not go to them for questions.
A new
Franklin Cell Phone Companies Provider Name Locked
store opened here in my town....
Franklin Cell Phone Companies Provider Name Locked
, CO....and I go to them for information.
Both the store inside Best Buy and the one in
Franklin Cell Phone Companies Provider Name Locked
, are professional, knowledgeable, pricing the same, etc..
- Karen M.
A

Rating
Best service experience ever!! I'm not sure where to begin... first let me start out by saying the owner is the person that not only performs the free on-site estimate, he actually performs the installs. Talk about peace of mind! His knowledge and professionalism are un-parallel. He provided excellent information and gave expert advice on camera locations for best possible viewing of the surveillance cameras... which, in my case, meant purchasing less cameras than I first anticipated!!
Free estimates, no surprises.
Thorough explanation and extensive knowledge. Amazing customer service!
Did I mention no wires??
Franklin Cell Phone Companies Provider Name Locked
(owner and installer) is a magician with the wiring! He goes the extra mile and a half to ensure there are no unsightly wires and zero mess from the installation.
Franklin Cell Phone Companies Provider Name Locked
has the best prices out there, AMAZING work and the peace of mind that the owner of the company is on-site with the installation. Couldn't be happier!!!
- Stacy D.
A

Rating
Staff at store: worked with me by explaining options and looking for special offers.
Installer: kept appointment time; professional and answered my questions.; cleaned up after install.
System: has worked very well for all my wireless devices. Speed sometimes slows when several devices are logged on at once, but still much faster than my previous DSL.
Overall: satisfied with AT&T and with the wireless service
Price: would like it to be lower.
- Cecelia S.

All Cell Phone Companies in Franklin, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AccuVoIP Services LLC

N27W23953 Paul Road # 104
Pewaukee

ALPHA COMMUNICATIONS

7253 S 76TH ST
Franklin

ARCI Enterprises, LLC

1313 St Regis Ct

AT&T/SUNCOM WIRELESS

115 S 84TH ST
Milwaukee

Conquer Your PC

7701 Baymeadows Circle West

Cudahy PC

4846 S Packard Ave
Cudahy

ES-Wireless

1101 Niagara Falls Blvd

FBR TELECOM SVC INC

2042 S MUSKEGO AVE
Milwaukee

Handyman Specialties

po box 210222
Milwaukee

MILLER COMMUNICATION SOLUTIONS

12000 W SCHERREI DR
Franklin

MILWAUKEE PC

2334 N FARWELL AVE
Milwaukee

Smartphone Repair Center

1317 W Lincoln Ave.
Milwaukee

T MOBILE

12920 SE 38th St

VERIZON WIRELESS

6531 S 27TH ST
Franklin

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