Fond Du Lac Countertop Installation Articles

Sample Reviews

A

Rating
So far, extremely responsive and prompt. Came out for estimate right away. Worked with us to come up with exactly what we wanted. Sent pictures and responses to emails were very prompt. Am thrilled to have found such a terrific woodworking team.
- Lisa N.
A

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Owner
Fond Du Lac Countertop Installers Provider Name Locked
& wife
Fond Du Lac Countertop Installers Provider Name Locked
extremely helpful with design, answered all questions and very friendly. Professional installers started job exactly on time and finished all work within allotted time period. Very pleased.
- JOHN H.
D

Rating
Our experience started out very well. Marsela in the sales office was very helpful and professional. She was great to work with. The installation and measuring crew speak extremely limited English and had an even more limited understanding of the English language. I had to call the sales staff to bridge the communication
Fond Du Lac Countertop Installers Provider Name Locked
. As a result of the communication problems they initially cut the wrong
Fond Du Lac Countertop Installers Provider Name Locked
which delayed our original installation date. We had the same issue with the shower shelves. Our BIGGEST problem however began immediately after installation, within 24 hours, with the granite itself. This is when we learned the company does not offer any official guarantee of their product. We were charged a service fee immediately which was rather steep ($180.00). The problems continued over the next week. I went into the company with pictures and was told they would come out and re-sand, polish and seal the granite again and this action "should" solve our problems with the granite but there would only be a 70%
Fond Du Lac Countertop Installers Provider Name Locked
I would not be charged more fees! NO ONE purchases and installs new material and expects with in 24 hours to have defects in that piece and be CHARGED FEES for the company to come out and fix those defects. Absolutely no one expects those fees to accumulate each time the company comes out to fix the same issue immediately after installation. They admitted that a few other customers experienced the same problem that we were experiencing. The owner finally came out but he did not service the granite as we were told, instead he reassured us that we would received a call the following Monday from his daughter with a solution...we never heard back from them... This company absolutely does not stand behind their product!
- Cheri M.
A

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The
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team was wonderful from beginning to end. Samples were brought to my home and I was given help in selecting granite which would look good in my kitchen. The process was explained to me in detail. On the day of install, they arrived on time and were courteous and did an exceptional job. The thing I really loved about
Fond Du Lac Countertop Installers Provider Name Locked
is that they have a plumber who comes and hooks everything back up the same day as the install so you don't have to wait for a plumber to get there. All in all, my experience was excellent and I would definitely hire
Fond Du Lac Countertop Installers Provider Name Locked
again!
- Neil H.
F

Rating
I sent an email to his website, telling him I had several projects for him. He promptly replied, and said the earliest he could come out for an estimate would be the following Monday at 4:30 pm. I told him I was good any day that week, just tell me the best day and time for him. He never replied to that email. He did not show up Monday, or any day that week. I have never heard a thing back from him. This is second
Fond Du Lac Countertop Installers Provider Name Locked
in the past month who failed to show for an appointment.
- James K.
A

Rating
We have talked about getting granite in our kitchen for a couple of years and finally decided to do it. We visited 3 places and
Fond Du Lac Countertop Installers Provider Name Locked
stood out and they gave us the most inexpensive quote. From the moment we walked in,
Fond Du Lac Countertop Installers Provider Name Locked
answered every question we had and explained the process in detail. From start to finish, the job only took 2.5 weeks and they did a great job! I would highly recommend
Fond Du Lac Countertop Installers Provider Name Locked
!
- Janet K.
A

Rating
I chose
Fond Du Lac Countertop Installers Provider Name Locked
after an exhaustive
Fond Du Lac Countertop Installers Provider Name Locked
on Angie's List and getting 3 estimates.
Fond Du Lac Countertop Installers Provider Name Locked
was not the cheapest quote, but I was impressed by their website, their Angie's List reviews and the fact that they have their own fabricating shop. We enjoyed working with
Fond Du Lac Countertop Installers Provider Name Locked
to choose our materials. The gentlemen sent to measure and create templates were very prompt and courteous. The work was well done and we are thrilled with the results.! I do, however, have a couple of complaints. 1. The men who laid the tile both on the the floor and the backsplash never arrived before 9:30 AM at the earliest. I don't think
Fond Du Lac Countertop Installers Provider Name Locked
can control this. I am pretty sure these were subcontractors. But I am arranging my day around installation and I would appreciate an earlier start to the day. 2. The floor installers were to tile under the dishwasher. Although, my husband and I both pointed it out to them, they failed to do so.
Fond Du Lac Countertop Installers Provider Name Locked
agreed that this was unacceptable, but the tilers who came to install the backsplash were different. They didn't know how to disconnect the dishwasher and could not get it out to install the tile. By this time, I was exasperated enough to tell them to just forget it. I now have a large gap between the dishwasher and the new
Fond Du Lac Countertop Installers Provider Name Locked
. We will have to install a piece of wood to cover it. 3. The first backsplash tile we chose did not arrive on time. We decided to cancel that order and choose new tile. No problem according to
Fond Du Lac Countertop Installers Provider Name Locked
. We were much happier with our second choice. The day before installation
Fond Du Lac Countertop Installers Provider Name Locked
called to say she had ordered the wrong size tile and would have to reorder. That's okay. Mistakes happen. But when they arrived to install the next week, the accent tile was the wrong color.
Fond Du Lac Countertop Installers Provider Name Locked
again admitted fault. I would have expected that when you made one mistake in ordering, you would check that the rest of the order was correct. These issues only delayed us about 2 weeks.
We would use
Fond Du Lac Countertop Installers Provider Name Locked
again. Just recognize that remodeling is an exercise in patience and flexibility.
- Martha R.
A

Rating
Fond Du Lac Countertop Installers Provider Name Locked
installed beautiful granite countertops for our office kitchen. The stones are beautiful, they offer a large variety of granite and tile at their 27th Street location at Oak Creek. The installation team was very kind and professional. The prices were also pretty reasonable. We were very glad that we made the right choice for the job. I highly recommend the company.
- HAMZA B.
D

Rating
I had a granite counter top cut and installed in my mother's kitchen in Pittsburgh.
The onsite laser measurement and template and eventual installation was done very well. Both the technician and installer , Flauvio, were very professional, customer oriented and delivered excellent results.
The problem encountered was that a small 6" wide side piece was left off the shipment and I was informed that another installer would come the following Tuesday to deliver and install. However, no one from Colonial showed up on Tuesday and I could not get anyone from Colonial on the phone and/or to call back to explain and commit to an actual delivery date. This was important because it was holding up the back splash installers as well as the whole project. Also, I live out of state and not only did I had to drive in to Pittsburgh to meet the expected Tuesday delivery, I had to wait for a undisclosed number of days until the delivery finally was completed.
It usually takes three or four calls to get through to a customer service person at Colonial. Leaving a message is useless because no one ever responds or calls back. After repeated tries,I finally got through to a customer service person named
Fond Du Lac Countertop Installers Provider Name Locked
who handles the Pittsburgh area and explained the problem. She promised to check and call right back with a new delivery date. After not hearing from
Fond Du Lac Countertop Installers Provider Name Locked
by the end of the day, I called back several times over the next two days only to be put into
Fond Du Lac Countertop Installers Provider Name Locked
's voice mailbox each time. I had the operator look for her a few times only to be told that she was too busy to come to the phone or not at her desk. As a result, I was never given a firm delivery date or an explanation what was happening.
A few days later an installer showed up unannounced. with to missing piece and the installation was finally completed a week late.
Normally, when a supplier makes a mistake, you would expect the supplier to go out of its way to correct the error to the customer's satisfaction. Colonial's attitude seems to be that they will rectify it when it is convenient to them. Ignoring customer calls and not even communicating corrective action is completely unacceptable and a poor example of customer service.
In summary, Colonial's technicians and installers are first rate but Colonial's Customer Service is the completely unprofessional and the worst that I have ever seen in any business.
- Ralph R.
A

Rating
Work started around
Fond Du Lac Countertop Installers Provider Name Locked
18th and this was all about removing drawer fronts, doors and prepping and corestaining all existing cabinet boxes. This took about 2 days. They returned a week or so later to install the new corestained upper cabinetry and move the one section of cabinetry up. Then they installed all doors and drawer fronts and hardware. One new upper corner cabinet was a custom size and had to be cut down and refabricated in the shop to fit and the open shelving box had to be built and corestained as well. The 4 doors also had to be sent out for glass inserts and only took a day or two. We added the moldings on the end of the cabinets at this point, which really added a custom touch. After this step in the process we had a bit of a wait for a door for the refabricated cabinet. I think it took a week or two for that to come in and be corestained. The team came back out with the new door and had to corestain the new open shelving and moldings on the ends of cabinets as well as any touch up work needed. They reinstalled under cabinet lighting under the new open shelving and left me with a kitchen I really love.
I had a vision when I called
Fond Du Lac Countertop Installers Provider Name Locked
to get my kitchen updated, and they executed it exactly the way I designed it. I can't say enough about the great experience we had with
Fond Du Lac Countertop Installers Provider Name Locked
.
Fond Du Lac Countertop Installers Provider Name Locked
,
Fond Du Lac Countertop Installers Provider Name Locked
,
Fond Du Lac Countertop Installers Provider Name Locked
,
Fond Du Lac Countertop Installers Provider Name Locked
and all the guys were great to work with. I will definitely be using them for future bathroom remodels!!
- Alison S.
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All Countertop Installers in Fond Du Lac, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

All Jobs - 1 Roof

W7406 Trappers Ln
Shiocton, Wi

Badger State Restoration

P.O. Box 275
Plymouth, WI

BayShore Tile and Flooring

1678 Hazelwood Dr.
Sobieski, WI

Bedrock Granite

3141 Hwy K
Hartford, WI

Bomanite of Wisconsin

6013 Hiawatha Dr.
Winneconne, WI

Brueser Construction

P.O. Box 7303
Appleton, WI

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CEM ART

3984 CEDAR CT
Green Bay, WI

CKB Creations

2665 Oregon St
Oshkosh, WI

Conger Construction, Inc.

W7902 Forest Ave Rd
Fond Du Lac, WI

COUNTERTOP SPECIALISTS INC

1200 Lakeview Dr
Green Bay, WI

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA

Crockett's Cabinetry & Woodworking LLC

W8860 Cudworth Ln
Glenbeulah, WI

CTI OF WISCONSIN (Concrete Technology Inc)

3747 Phillips Road
Green Bay, WI

Custom Laminating Specialists

2170 Speaker Ct
Green Bay, WI

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Down Under Faux

36 Prince Street
Red Hook, NY

Elegant Cabinets Inc

1720 Lenwood Ave
Green Bay, WI

Floors Unlimited Carpet One

1350 E Green Bay St
Shawano, WI

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

HILLTOP WOODWORKING

1322 MID VALLEY DR
De Pere, WI

J J GEFFERS INC CONSTRUCTION

8275 Pioneer Rd
Larsen, WI

J&S GRANITE AND MARBLE, LLC

1066 AMERICAN DR
Neenah, WI

JJ&N Sales

1134 Woodland Dr
Menasha, WI

KC Bennett Construction LLC

3916 Leonard Point Road
Oshkosh, WI

KGH Craftsman

3399 Moraine Dr
Hubertus, WI

KITCHENS II DESIGN STUDIO

2350 W PERSHING ST
Appleton, WI

Lowe's

1075 N Washburn St.
Oshkosh, WI

Mr. Handyman of the Fox Cities

3962 N. Richmond Street
Appleton, WI

PORTSIDE BUILDERS

980 AMERICAN DR
Neenah, WI

Prestige Cabinetry & Millwork Inc

476 Packerland Dr
Green Bay, WI

Pro Carpenter Services, LLC

1635 N. Nicholas St.
Appleton, WI

Quarrystone Solid Surface

4750 County Rd A
Oshkosh, WI

Rebath of Wisconsin

89 E Towne Mall
Madison, WI

Renewco LLC

1888 Westline Rd
Green Bay, WI

Retro Crete LLC

1844 Sandy Springs Rd
Depere, WI

SALM PLUMBING INC

208 E North St
Appleton, WI

Schaefer Builders LLC

6955 County Rd W
West Bend, WI

Showcase Kitchens, Inc. / Renew-A-Kitchen

3255 Yeager Dr
Green Bay, WI

Stenroos Construction

Fond Du Lac, WI

Surface Creations

2150 S Memorial Dr
Appleton, WI

Surface Link Corp

4200 Lafayette Center Dr
Chantilly, VA

The Tub Guys

Fond Du Lac, WI

Tom's Cabinets Inc

W 751 Cty Rd S.
Kaukauna, WI

TW Carpentry Inc.

220 Moraine Drive
Elkhart Lake, WI

WILCO CABINET MAKERS INC

1844 SAL ST
Green Bay, WI

Wind River Const L.L.C.& Handyman Service

w19370 52ave
Chippewa Falls, WI

Woodchuck Builders

PO Box 1271
Fond Du Lac, WI

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