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Eau Claire Computer Repair Services from people just like you.

F
"I asked in advance if my problem with some links failing to connect and with the email page opening only to a partial screen could be part of the service he would" provide. He assured me it would, and cleaned out the malware. He said he'd solved the other problems. But after he left, the other problems remained. He said he would have to take the computer with him to work on it, but there wouldn't be much extra charge. At least five days later, he and his brother, who works with him, returned and showed that the page was opening to full screen. But soon after they left, it returned to the way it had been operating, and I also ran into links that wouldn't connect, just as before. And now I had a new problem: The text I wrote in the Google toolbar was so small that I could hardly read what I was writing. I called, and they said they would do research and get back to me in two or three days. That was eight days ago, and I called today. The guy said he was out of town and would contact me next week. So what happened is that I spent $165 to clear up neither of my problems for which I enlisted in the service in the first place, and now have an additional problem, the Google
bar text size. They told me that they did a complete restoration of everything in my computer. Maybe so, but it didn't solve anything. He told me he'd have to consult with Microsoft and it could take a week or two to receive a reply. It is obvious that they don't know how to solve my computer's defects, and I'd like to have the $99 extra that I paid back, because I will have to take the computer to the shop I previously was using, which is maybe eight miles away but has knowledgeable technicians. That shop charges a flat rate of $95. The form question below doesn't allow for a complete answer. The work was performed at both my address and the service's address, which was not provided to me. In all fairness, I must add that the two gentlemen were quite pleasant and amicable. That is why I have been so patient. It was only today that I expressed disenchantment to them for their service.

-Robert B.

A
"
was very helpful in advising on the new
10 upgrade strategies. He also provided options for malware removal. He" was flexible in scheduling and repair options. I would recommend him to everyone that I know.

-Olga C.

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Computer repair services

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Angie's Answers

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This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

I’m very sorry to hear about your difficulties with Advance Computer Experts. We’d really like to get this information to our other members and appreciate you letting us know. Feedback can be submitted anytime through our website. Just use the "Write a Review" tab located in the green banner after logging in.

Angie's List also offers our members a program to help resolve complaints when they've had a negative service experience. I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.
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Computer Repair reviews in Eau Claire

A

Rating
This was a very pleasant experience.
Eau Claire Computer Repair Services Provider Name Locked
explained things to me step-by-step and kept me informed as he worked on my laptop. The whole time - about an hour - the laptop was on and I could see everything that he was doing. He was very polite, friendly and professional. I am nervous about allowing strangers access to my computer, but felt very safe with
Eau Claire Computer Repair Services Provider Name Locked
and will definitely use his services again in the future.
- William or Heather C.
A

Rating
My husband dropped his iPhone 5s in the pond and it took him approx 7-9 minutes to get it out. We took it to
Eau Claire Computer Repair Services Provider Name Locked
and they were friendly, prompt, helpful and very nice. It needed a front camera and a new battery which cost a little over $100. After picking it up and having it for several days he noticed it still wasn't working at 100%. I called them back and they said bring it back in and they would do a standard water damage service on it. So we did that and picked it up a day or two later to find it still had problems. We took it back again and mutually agreed it had sustained too much damage being in the water so long. They offered to refund us our money back with the exception of the standard $50 service amount. Although it made sense I wasn't expecting it. In this day and age to get a refund AND with a smile AND great customer service......well let's just say we recommend them and will go back although we hope we don't have to.
- Iva G.
A

Rating
My computer was running very slowly, especially at start-up. Looking at the diagnostics, it looked like I needed more RAM. I mentioned that when I called in for service. The tech arrived on time and performed the install with no problems. One thing I really appreciated is he didn't try to over-sell me. My machine only had 2 GB in it, and the requirement is 4 GB. He said that increasing to the recommended amount would result in a huge improvement in performance, but going beyond that would make little difference unless I liked opening many apps at once. This proved to be the case. My computer is running very nicely now.
He was very knowledgeable and gave many helpful hints as he did the install, such as how to use the built-in backup utility. I learned that you no longer have to defrag the hard drive. That's just kind of taken care of. After he opened the box, he blew the dust out,
It's my understanding that the techs are all Microsoft certified, which is a big deal for me. I'll definitely use them in the future because of their technical knowledge and professionalism.
- KATIE & JIM F.
A

Rating
Eau Claire Computer Repair Services Provider Name Locked
is friendly, quick and professional. I'm glad to have found him here, and now I've got a go-to guy for any computer problems (or future custom builds.)
- Jamie M.
N

Rating
The technician was prompt and had excellent ideas for improving the computer network problems. There was very good communication between him and the guys at the Frat house.
- Kelley P.
A

Rating
Eau Claire Computer Repair Services Provider Name Locked
explained what he needed to do and the time frame required. I picked up the pc on the date he said and it has never run faster. He is very reasonable on price and does great work. I would highly recommend
Eau Claire Computer Repair Services Provider Name Locked
.
- John F.
A

Rating
My contract with an outside virus software was ending and I did not want to renew. I asked
Eau Claire Computer Repair Services Provider Name Locked
to re-install the free virus software that Microsoft provides; also just to check over the computer to be sure that everything was functioning as it should. He completed these tasks successfully. Very happy to give this company my business.
- KAREN S M.
N

Rating
This is the third or fourth time I've used
Eau Claire Computer Repair Services Provider Name Locked
Zuther over the last five or so years. I've been a PC user essentially since they became the basic tool of office existence back in the 70's and 80's. Over the years I've had a great deal of interaction with IT folks, particularly due to the role I had in the last 5 -10 years before retirement, and I would have to put
Eau Claire Computer Repair Services Provider Name Locked
at the head of the class.
Eau Claire Computer Repair Services Provider Name Locked
is not only extremely knowledgeable in virtually any area of the IT arena, but is without a doubt the epitome of professionalism and customer satisfaction. I would without hesitation recommend
Eau Claire Computer Repair Services Provider Name Locked
to anyone installing a new PC, adding hardware, software
or having any nature of computer problems.
- Chuck B.

Computer Repair Services in Eau Claire, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Andy's Web Tools

646 N Riverside Dr

Box Support

533 E 1860 S

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

Chovan Computers

2119 Daniels Ave
Altoona

ClipTraining

12001 Research Pkwy.

CMB Network Support

9139 Boulevard 26

Cobra Byte Tech

815 6th Ave E
Menomonie

Compcustomz LLC

51263 Fischer Park Dr.

Complete Computer Service

338 S Sharon Amity Rd

Computer Express

5640 Montana Ave.

Computer Restore

816 Truax Blvd
Eau Claire

COMPUTER WIZARDS

1401 Birch St
Eau Claire

Conquer Your PC

9838 Old Baymeadows Rd

Geek Squad - Best Buy

4090 Commonwealth Ave
Eau Claire

Geeks On Site

169 E Flagler St

GeeksAKnockin' LLC

2459 SE Tualatin Valley Hwy

HAI Q CONSULTING

3803 SOUTHWIND DR
Eau Claire

HOOPS INC

611 S FARWELL ST
Eau Claire

IB I.T. Services, LLC

9810 NW 2nd Ave

iCracked

Eau Claire

Install it Today EAU CLAIRE

4388 France Ave S
Eau Claire

iResQ

15346 S Keeler

LASER PRODUCT TECHNOLOGIES

2133 EASTRIDGE CTR
Eau Claire

MacMan, Inc.

4677 Keystone Crossing
Eau Claire

MacTechs

344 Southern Pacific Rd
Hudson

Mike's Computer Repair

4104 E Broadway Rd

MoJo PC's, LLC

1927 3rd St
Eau Claire

My Computer Buddy

3030 Moneta Way

My Computer Works

7975 N Hayden Rd

My Remote Repair

23686 E. Roxbury Cir.

NETWORKS PLUS

6624 CAROL ST
Eau Claire

P C TECHNOLOGY INC

1530 WESTGATE RD
Eau Claire

PC Graphix

110 Windy Mill Drive

Pc Guy

5421 E Gill Pl

PCRepairAnywhere.com

1553 Green Oak Rd

Press Enter LLP

421 N 2nd Street
River Falls

Reliable Computer Guys

4943 Kappus Dr Apt 8
Eau Claire

Rescue Link

8880 Ward Pkwy

Slayton's

125 BEAVER ST
Chippewa Falls

SURESHOT DEVELOPMENT

128 S BARSTOW ST
Eau Claire

Tech Guy Services

426 N Beach Rd
Altoona

TECH VALLEY GRAPHICS

2717 Civil Blvd

TechnicianCorner.com

LakeWood Valley

The Backwoods Handyman

County Road D
Fall Creek

The J Edison Group

355 Deer Valley Dr
Hudson

Twisted Pair Technologies, LLC

5316 Lynbrook Landing

VALIANT COMPUTER SOLUTIONS / WOLLYNET

N1987 County Road D
Eau Galle

WillzMedia

3101 Summerfield Dr
Eau Claire

witziggy.com

801 N.Redwood Road

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Tech Jeff

1000 N Green Valley Pkwy Ste 440-534

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