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The technician was very friendly and offered a lot of information to our questions about our product. My wife asked the tech to give a quote on a part, should it go out in the future and he said he would check on it for us. Having forgotten to tell her the quote, the technician called back to the house and apologized for not remembering to give the part quote while he was at the house and gave her the information she needed over the phone as he had promised.
This is the first time we used this service provider, but we are very happy and will have them back again.
I had a garbage disposal that was seized up due to dropping some broken glass inside it.... tried to vacuum it out, tried to move the motor manually, etc... took it apart and was prepared to take it in to be inspected so i could determine if repair or replacement was needed.
I called The Fix it Guy and told him my predicament, and he walked me through a quick troubleshoot that actually worked! Didn't charge me a dime....Saved me $100+ and lots of time.
I can honestly say that i will surely be giving them all of my future repair business.
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