Yakima Auto Repair

in Yakima, WA

106
Auto Repair are
in Yakima

37
Auto Repair in Yakima
are top rated

A
Rated by
kathy N.
"These are the most professional people! They have their act together. From start to finish they let me know the progress of my car. The work was done correctly the first time. The customer" service goes above and beyond what I could've or would've expected. They let me know that they had to find some unusual clips and they also let me know when they found them and gave an estimate at what time the car would be finished and they also called to let me know that it was done. The one gentleman even offered to stay a little later if I couldn't make it before they closed. They are set up with Enterprise Rent a car and the drop off for the rental was right at their building. It was a very smooth transition from start to finish!
A
Rated by
Lauren S.
"Paragon provided superlative customer service, care and workmanship on my car. A process that is usually dreadful was made so easy and seamless by the team at Paragon. There is even" an Enterprise Car rental location to make dropping off the car for repairs even easier. I wouldn't go to anyone else.
F
Rated by
Eric K.
"Our vehicle was struck while my wife was backing out of a parking lot, denting the driver's side door. We took it to
as our insurance company has a deal" with them where they handle all the billing directly. As it turns out, so did the other party's insurance company, and their insurance company picked up the bill due to it being deemed their fault. As a result, I cannot rate the price of
as we did not pay ourselves. The initial visit went well in the middle of
(
19th, 2014 or there about). The representative was polite, and they agreed to repair our car. They couldn't tell immediately if they could repair the door or if it would need a replacement, as they couldn't tell if the beam inside the door was damaged. It turns out it was, and so it took about a week for them to get a new door in, paint it, and install it. This portion of the work went well. At this point, we had made three visits to their location. The first for the initial assessment, the second for the drop off, and the third for the pick up. Then the trouble began. My wife picked up the car and immediately noticed the power mirror no longer functioned.
immediately asked her if it had been working previously. I'd used it around a week ago, so it had been working.
then said they would talk to the insurance company and see if they would cover it. Otherwise, we could discuss repair options. I do not know if they would have been intent on charging us, but seeing as the entire door had to be replaced, it seemed very likely to me that the electronics for the power mirror also could have been damaged. Fortunately, after some time passed,
contacted us and told us the other insurance company would replace the mirror. They ordered the mirror, and we waited for them to contact us to let us know they received the mirror. A couple weeks went by, and we then contacted them. They informed us they'd received the mirror and had meant to contact us, but had not. I let them know I'd speak with my wife about scheduling time, and it took us a little longer than usual to figure out a decent time, but we got the car to them around a week or so later to install the mirror, making it our fourth trip to their location. They installed the mirror in about half an hour. My wife discovered, upon my bringing it to her, that the mirror had limited range. I timed the two mirrors, the passenger and the driver mirror. The passenger mirror took about 10 seconds to go all the way from one side to the other. The newly installed mirror took about 4 seconds. Physical masurements of how far they could go confirmed that
had installed a defective mirror, indicating they did not fully test the mirror before they put it on, once they hooked up the electronics, or when they had fully installed it on the car. I contacted
and they sounded skeptical when I explained the issue. They suggested I push the mirror lightly so it went back onto it's tracks, as it was explained to me. My wife and I tried this, and it did not function properly. I then took it back to
, marking my fifth visit, and they tested it and found it was, in fact, defective. They agreed to order us a new mirror and that they would contact us when it was ready. This was our fifth visit. The mirror arrived, and
called us on a Monday to let us know that they just had to paint it and they would contact us when it was painted. I called them that Thursday to check on the status. The manager I spoke with said it was on the painter's desk and that he could go check on it and then call me back in approximately 15 minutes. I never received this callback. I called again the following Moday and was told that the mirror was still on the painter's desk and that he would paint it "whenever he next paints that color". This offhanded approach was very unprofessional, given that it was now October and the initial accident happened in
. We then agreed to schedule an appointment for that Friday to have the mirror installed. The mirror was installed on Friday, October 17th, and is now fully functional. The management was always polite, however the quality control was extremely poor as we had a bad mirror installed twice on our vehicle, which was something that should have been caught by their testing. The first instance should have been caught when they initially put the door on and the second instance should have been caught by more sufficient testing procedures when they installed the second (and faulty) mirror. Once the door and functional mirror were installed, they worked fine and the quality was fine. However, their poor follow through and failure to return phone calls coupled with insufficient testing means that the
Prairie location, along with any of their other locations, will not receive any positive recommendations from us to our family and friends in the Twin Cities area.

Local Articles in Yakima

Auto Repair reviews in Yakima

A

Rating
I was out of town when I damaged my car. I didn't realize when I backed out of a driveway that I bent and caused to loosen some of the front end of my car. The next day, back home, I stopped there to see if they could repair it -- after reading a review here on Angie's List. They had me come in the very next day and drop off my car. They were knowledgeable and professional. They offered to pick me up/take me home if I needed. I was informed how much time it would take and how much it would cost and they were true to their word. I was advised as to what I needed to look for after the repairs in case I had some unnoticed leaks, etc. I am extremely pleased with their work and highly recommend them.
- Irene C.
C

Rating
Abra/
Yakima Auto Repair Provider Name Locked
was very professional in all of there interactions with me. I have no complaint able the communication on the work taking over a month to finish. It just seem like they were taking on too many jobs at one time and didn't have enought staff to complete them in a timely manor. The work to my car was acceptable from a repair and paint stand point. However, my car was a total mess. They cold have at least vacuumed out the dust and other particles that got in during the repair. I even found a random black towel I think they used to drap around the back indo in my back seat. My car was only 1 1/2 years old at the time and I take the time to keep the interior extremely clean. I think they would do better work if they had enought staff to keep up with the work. I overheard a few employees talking about the lack of staff to the amount of business so I know this was the main issue.
- Ryan N.
A

Rating
Yakima Auto Repair Provider Name Locked
gave me my initial estimate and handled the return of the car when the job was finished. He was very professional both times we met. His estimate was well below that of others in our area that came up on my Angie's List
Yakima Auto Repair Provider Name Locked
. I was a bit leery of the bid, but decided to trust the other reviews on Angie's List. I'm glad I did, because the work was very well done and saved quite a bit of money. The repair was indistinguishable from the rest of the car. I was very pleased with
Yakima Auto Repair Provider Name Locked
's professionalism and the job his shop did on my car. I would definitely use them again and highly recommend them.
- Dietmar A.
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Rating
Jaw dropping work. Our 2003 Honda CR-V is black and after eleven years that color and surface on a car shows everything. I wanted to have the car detailed to sell. There were multiple small surface scratches all over the vehicle that disappeared. The alloy wheels, though not in bad shape, looked new after they cleaned them. Marvelous work and the price was right.
Yakima Auto Repair Provider Name Locked
and his son including other employees that I had contact with were extremely professional. ALWAYS courteous and very accommodating to my schedule. I couldn't be happier with the results.
- Leonard M.
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Rating
Yakima Auto Repair Provider Name Locked
and
Yakima Auto Repair Provider Name Locked
did a great job. I had a small door
Yakima Auto Repair Provider Name Locked
removed, some pretty bad looking scratches buffed out and then an exterior detail and car polish done. I will definitely use them again. Good prices, excellent work and just good people. I highly recommend Superior!
- Arthur G.
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Rating
Pleasant to work with, nice work repairing damage after our Subaru Outback got rear-ended. Took care of all the insurance communications. Did not grade on cost since the (at fault) insurance paid. Highly recommend and would use again if ever needed.
- Chandra M.
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Rating
Yakima Auto Repair Provider Name Locked
is Da Bomb!!!! Professional and cared about the quality of work and cared about his customer. My mother had damaged to her Scion xB and
Yakima Auto Repair Provider Name Locked
was awesome. Keep us in the loop of progress and too care of everything! HIGHLY RECOMMENDED!!!
- Renee C.

All Auto Repair in Yakima, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A MUFFLER BANDIT INC

601 S 1ST ST
Yakima

AAMCO Transmissions

112 S 1st St
Yakima

AB Transmission

3711 W Washington Ave
Yakima

ACTION TOWING LLC

207 S 3RD AVE
Yakima

ACTION TOWING LLC

PO Box 11582
Yakima

ALLIED BATTERY CO INC

3007 MAIN ST
Yakima

ALLSTAR TOWING

1709 Dalton Rd
Yakima

Alpine Automotive Service

213 S 3rd Ave
Yakima

AUTO ACCESSORIES GUADALAJARA

717 W YAKIMA AVE
Yakima

AUTO ZONE

1522 S 1ST ST
Yakima

AUTO ZONE

3722 W NOB HILL BLVD
Yakima

AUTOCRAFT PAINT & BODY WORKS

1804 S 3RD AVE
Yakima

Autometrics

813 N Front St
Yakima

AutoPartsNerd.com

(no pick-up)

B & B AUTO RESTORATION

2631 MAIN ST
Yakima

Bakers' Auto Repair Inc

1205 S 18th St
Yakima

BILKO TOWING

2518 S 21ST AVE
Yakima

BUSTERS BODY SHOP

2619 S 79TH AVE
Yakima

Carey Motors

3204 Fruitvale Blvd
Yakima

CARQUEST AUTO PARTS

511 S 3RD ST
Yakima

CARTOYZ

111 S 4TH AVE
Yakima

CENTRAL AUTO BODY & PAINTING

2302 S 1st St
Yakima

Christie's Automotive

5812 Summitview Ave
Yakima

Doc's Auto Center, Inc.

18008 Bothell Everett Hwy Ste M
Bothell

DUDE WHERES MY CAR

1306 S 18TH ST
Yakima

E-Z TOWING

1707 E NOB HILL BLVD
Yakima

EASTSIDE AUTOMOTIVE

500 S MAIN ST
Ellensburg

Ellensburg Tire Center

400 W University way
Ellensburg

Elliott Tire & Service - Yakima

1 East Lincoln Ave
Yakima

ESTRADA AUTO BODY

516 S 3RD ST
Yakima

FRANK'S TIRE FACTORY

2612 MAIN ST
Union Gap

Friendly Automotive & Tires

501 W Nob Hill Blvd
Yakima

G O'S COLLISION CTR

402 S 2ND ST
Yakima

Geek Squad - Best Buy

2321 S 1ST ST
Yakima

GENUINE AUTO PARTS INC

316 S 3RD ST
Yakima

GLEED BOYS TIRE

3400 MAPLEWAY RD
Yakima

GREENWAY AUTOBODY

1600 E YAKIMA AVE
Yakima

HENDO'S ACCESSORIES

503 S 3RD AVE
Yakima

HIGH PRAIRIE CHOPPERS INC

PO BOX 432
Yakima

HINDS TOWING

1118 ILER LN
Yakima

HIWAY TOWING

1313 GORDON RD
Yakima

HOWARD'S TOWING

10707 SUMMITVIEW EXT
Yakima

J & D AUTO PARTS

916 N 28TH AVE
Yakima

KELLEHER MOTOR CO

602 N PEARL ST
Ellensburg

L & B ROCK SALES

5602 CHANNEL DR
Yakima

L P BODY SHOP

410 E ARLINGTON ST
Yakima

LEE PETERSON MOTORS INC

410 S 1ST ST
Yakima

LES SCHWAB TIRE CENTER

702 E YAKIMA AVE
Yakima

LES SCHWAB TIRE CENTER

2002 S 1ST ST
Yakima

MAIN STREET AUTO PARTS

1401 S 1ST ST
Yakima

MEZA'S TRANSMISSON CTR

415 W WASHINGTON AVE
Yakima

MID VALLEY CHRYSLER DODGE JEEP

501 E STOVER RD
Grandview

MILO'S BODY SHOP

1521 S 18TH ST
Yakima

Montway Auto Transport

1400 E. Touhy Ave.

MORTY'S TOWING & AUTO SALES

1309 S 18TH ST
Yakima

MOTORES & TRANSMISSIONS SR

1220 S 6TH ST
Yakima

Move My Automobile

5573 Bryan Drive

O K TIRE STORE

2612 MAIN ST
Yakima

Oil Can Henry's

414 S 72nd Ave
Yakima

Oil Can Henry's

3805 River Rd
Yakima

PAC TRANS CORP

731 Keys Rd
Yakima

PAINT & EQUIPMENT SUPPLY

401 S 3RD ST
Yakima

PAUL'S BODY SHOP

1314 E NOB HILL BLVD
Yakima

PELZEL'S AUTO REPAIR

102 E 3rd Ave
Selah

PEPIN 4 WHEELIN

214 S 5th Ave
Yakima

PHELPS TIRE CO

66 W MEAD AVE
Yakima

PRO AUTOBODY

14302 WIDE HOLLOW RD
Yakima

R J'S TIRE & AUTO CTR

10160 S NACHES RD
Naches

RAMIREZ MOTORS

3605 MAIN ST
Yakima

Reliable Carriers Inc

41555 Koppernick Rd

S & S AUTO BODY INC

309 E ARLINGTON ST
Yakima

SALZMANN MOTORS

7800 NE 120th Ave
Vancouver

SCHUCKS AUTO SUPPLY

1216 S 1ST ST
Yakima

SCHUCKS AUTO SUPPLY

1512 E NOB HILL BLVD
Yakima

SCHUCKS AUTO SUPPLY

1300 N 40TH AVE
Yakima

SCHUCKS AUTO SUPPLY

305 N 5TH AVE
Yakima

SCHUCKS AUTO SUPPLY

4002 W NOB HILL BLVD
Yakima

Sunnyside Tire Factory

1410 Yakima Valley Hwy
Sunnyside

SUNWEST AUTO BODY & MOTORS

305 DIVISION ST
Yakima

TIDRICK'S QUALITY TRANSMISSION

1802 S 1ST ST
Yakima

TIRE CENTERS INC

216 S 2ND AVE
Yakima

TIRES FOR LESS

1833 S 1ST ST
Yakima

TRIANGLE AUTO SUPPLY CO

401 E ARLINGTON ST
Yakima

TRICK SHOPPE CUSTOM PAINT

703 S 1ST AVE
Yakima

Trucks Plus USA

3500 Main St.
Yakima

TRUX ETC

709 S 1ST ST
Yakima

WALNUT TIRE CTR

402 W WALNUT ST
Yakima

WEBER'S

11 Old Stage Way
Yakima

Westside Car Care

1019 S 26th Ave
Yakima

WESTSIDE MUFFLERS & EXHAUST

1019 S 26TH AVE
Yakima

WHITE PASS GARAGE

1511 FRUITVALE BLVD
Yakima

WICK'S TOWING & BODY SHOP

3091 MAPLEWAY RD
Yakima

WINNERS CHOICE

1802 S 1ST ST
Yakima

WOLVERINE ENGINE HEATERS

2612 MAIN ST
Yakima

YAKIMA AUTOMOTIVE INC

1 South 12th Ave.
Yakima

YAKIMA COLLISION REPAIR

315 S 2ND AVE
Yakima

YERGEN'S PAINT & BODY

308 S 3RD AVE
Yakima

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