Washougal Remodeling Articles

Remodeling reviews in Washougal

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Rating
Yes, the service date I entered is a Sunday. This was the final completion date of my project and just one of the reasons I can't praise
Washougal Kitchen And Bath Remodelers Provider Name Locked
enough! I purchased a resale home in April of 2011. I immediately started to look for a full service contractor to do some remodeling. I joined Angie's List for this reason. After looking at endless listings and reviews, I finally contacted
Washougal Kitchen And Bath Remodelers Provider Name Locked
and arranged an appointment. I'm so glad I did.
Washougal Kitchen And Bath Remodelers Provider Name Locked
arrived on time and eager to evaluate the project. He was knowledgeable, attentive and provided many suggestions and options to meet my goals for the final look of the house. After final decisions were made as to the scope of the project, the work began.
Washougal Kitchen And Bath Remodelers Provider Name Locked
uses a stable of sub-contractors which were all very friendly, professional and completed their piece of the project in a timely fashion. The project was completed, for the most part, on time and on budget. The exceptions were completely my doing in that I had ordered some light fixtures which were repeatedly delayed and I finally had to cancel them. I then decided to have a ceiling fan installed and that took a long time to arrive also; which brings us back to the 9/25 service date. That was finally the day we were able to schedule the fan install. It was
Washougal Kitchen And Bath Remodelers Provider Name Locked
's suggestion to come on Sunday! I have never seen or heard of a contractor or service provider work or offer to work on Sunday; at least not without some serious cash changing hands! He arrived at the arranged time, with an assistant (who also perfectly/beautifully installed my new glass tile kitchen backsplash) and proceeded to devise adequate support for the fan (location did not have proper blocking) and complete the installation.
I'm not saying you should EXPECT this level of service, but I think it speaks volumes as to the dedication of the entire
Washougal Kitchen And Bath Remodelers Provider Name Locked
team. Needless to say I would highly recommend them and I'm certainly calling them when it's time to do anything of this nature around my house!
- Ramon M.
F

Rating
Overall very poor quality work. Granite tile counter tops were removed and replaced with carbon black quartz. The installer,
Washougal Kitchen And Bath Remodelers Provider Name Locked
who is also the vice president of the company, said that it would be likely that the back splash w/be damaged when removing the old counter-top. I was warned about that so I'll give him credit for that and it did indeed happen. The new counter-top arrived with
Washougal Kitchen And Bath Remodelers Provider Name Locked
, rubs and two chips which occurred during process and delivery. The mars are permanent and still remain even though the job is completed. The new back splash was installed in a very sloppy manner. I chose a slate mosaic back-splash which is very wavy and the response I got from the installer was that is the nature of the slate. In reality however, the drywall was not properly prepared which they also did. On the kitchen island there was a large gap between the counter and the wall. The installer replied by saying "how much time do you spend on the floor looking up at that? He did fill it in with a rubber caulking which was not proper caulk for this location. He had an excuse for everything and the finished product left me with very poor quality work. The counter top behind the electric range is not even with the rest of the counter and his response to that was, "hmmm, wonder how that happened." The one seam in the counter-top is very wide and clearly noticeable and the edges of the counter-top look like they were colored with black magic marker. The attitude from the installer was to just get the job done so he could move on to the next job. Buyer BEWARE. If you are looking for quality work you won't find it with this company.
- Warren M.
F

Rating
Washougal Kitchen And Bath Remodelers Provider Name Locked
was referred to us after doing some work for a neighbor. After seeing the job he did for them, we hired him to replace a fiberglass shower stall with custom porcelain tile shower and swinging glass door. During the design process, we never had a formal plan; instead all we received was a rough sketch with approximate dimensions. This was explained in part that until the shower was demolished, we wouldn’t know exactly were things would be.
The completed shower is beautiful; it’s tiled 8 feet from floor to ceiling with a
Washougal Kitchen And Bath Remodelers Provider Name Locked
tile pattern and glass mosaic accent. It’s 46 inches wide and 42 inches deep. While the job was initially completed to our satisfaction, we did have few a issues during construction.
During the design process however we repeatedly said that we wanted certain aspects of the shower, including the niche to be just like the job he did at the neighbors.
The neighbor’s niche was approximately 3 feet tall with two shelves. The niche box that
Washougal Kitchen And Bath Remodelers Provider Name Locked
initially installed in our shower was approximately 12 – 16 inches high. It was not large enough to realistically accommodate all of items used in a shower.
Washougal Kitchen And Bath Remodelers Provider Name Locked
explained the difference indicating that he had changed suppliers since completing the neighbor’s job. After a bit of back and forth, he did replace the box with a 28-inch niche with one shelf.
We also had some issues with some of the tiles having chips as well as what I considered to be a aesthetic issue with the way the tiles were cut and arranged around the drain. These were all promptly resolved to our satisfaction and we signed off on the finished job on November 6, 2012.
Almost immediately after using the shower we noticed that the grout had discolored, developing a haze. We completely understand that you can have hard water issues with grout, however some of the discoloration happened in places that
Washougal Kitchen And Bath Remodelers Provider Name Locked
’t get wet such as higher in the shower and outside of the glass door. We also didn’t think hard water stains should happen so quickly. Despite trying several different methods we were unable remove the haze.
With all the efforts to remove the haze we also noticed that we failed to see a chipped tile during final inspection of the shower. (See the attached picture). We were just going to ignore this but eventually we decided to mention this to
Washougal Kitchen And Bath Remodelers Provider Name Locked
.
We contacted
Washougal Kitchen And Bath Remodelers Provider Name Locked
on November 26, 2012, asking for suggestions on the shower and he recommended a cleaner. Because of the holidays, we didn’t touch base with him again January 21, 2013, when we explained that nothing we have tried removed the haze. On January 14, 2013, he thought that it was hard water and offered to come clean the grout. On January 24, 2013, he mentioned that it might be efflorescence, which could be removed with muric acid. He then offered to come out the following week.
At the same time we indicated that we had found a chipped tile in the floor and asked him to take a look at it.
I would like to point out that a majority of basic communication during the entire project had taken place via text messages. This type of communication tends to lead to miscommunication and misunderstanding due to a lack of inflection and
Washougal Kitchen And Bath Remodelers Provider Name Locked
. After a quick exchange of text messages he said that he would be out Friday February 1, 2013, to take a look at it. At 4:30 pm on Thursday, he sent a text asking if it would ok if came out Monday instead. Because we had rearranged our schedules around the original appointment, we indicated that we needed a
Washougal Kitchen And Bath Remodelers Provider Name Locked
to figure out what would work.
At this point the communication turned caustic.
Washougal Kitchen And Bath Remodelers Provider Name Locked
sent a very unprofessional text indicating that he was confused as to what there was to think about and that he had been trying to accommodate us in any way he could. In conclusion he said he would just send us some cleaner instead. We called him the next day and indicated that we would still like him to come out at take a look at our concerns. He said that he would call us back the following week once he had a
Washougal Kitchen And Bath Remodelers Provider Name Locked
to take a look at his schedule.
On February 20, 2013, we sent him a follow up email reiterating our concerns and the fact that we hadn’t heard back from him. In our email we explained that we understood that haze could be hard water but pointed out that the discoloration had also happened in
places that didn’t get wet. As a result, we thought it might be efflorescence and not hard water. We also mentioned the chipped tile again.
He again responded in a very unprofessional accusatory email in which he accused us of chipping the tile. He also opined that the white haze was not efflorescence and had to do with hard water. He recommended that we take this up with the city water department. In conclusion he indicated that we were demanding, difficult to please and that he was no longer willing to assist us. We have not heard from
Washougal Kitchen And Bath Remodelers Provider Name Locked
since.
Of course we were demanding. We had had hired a professional contractor and expected professional results. If you take a look at the picture of the tile, you will see that the grout clearly abuts the chip. As a result, I find it highly unlikely that we caused this. Regardless, blaming the customer probably wasn’t the most professional route.
In regard to the discoloration, at this point we
Washougal Kitchen And Bath Remodelers Provider Name Locked
’t know what caused it. We did find some technical bulletins on the manufactures web site discussing efflorescence in their product. This describes efflorescence as a splotch or white crust of film that occurs shortly after grouting. This description is very similar to what happened in our shower. If you look at the picture, you will see definite striations in the grout where the colors change abruptly. As previously mentioned, the change in this picture is above spray of
the shower. While these pictures are the best example of the discoloration it happened throughout the shower.
I would like to reemphasize the shower itself is gorgeous, but when we had postproduction problems,
Washougal Kitchen And Bath Remodelers Provider Name Locked
wasn’t willing provide us with the expected support.

- Garrick Z.
F

Rating
Our experience with
Washougal Kitchen And Bath Remodelers Provider Name Locked
was poor at best. The project was completed because we choose to switch to other vendors after project began and the only product purchased from
Washougal Kitchen And Bath Remodelers Provider Name Locked
was the tile, stone, grout and sealant of which I was satified with.
- janae G.
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All Kitchen And Bath Remodelers in Washougal, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3cm Stone

10850 SW Leveton
Tualatin, OR

8 Inch Nails Construction Inc

8630 SW Scholls Ferry Rd
Beaverton, OR

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

A L ZILKA & ASSOCIATES


Beaverton, OR

A Reliable Handyman

PO Box 823331
Vancouver, WA

A.C.T. Builders, LLC.

210 Stanford DR
Woodland, WA

A1 Restoration Inc.

19215 SE 34th St
Camas, WA

Aardvark Enterprises LLC

1843 S. 15th CT
Ridgefield, WA

ABB STOVES LLC

3800 River Road N #180
Keizer, OR

Access At Home Inc

PO Box 654
Washougal, WA

Adams General Construction

410 NE 3rd St
Mcminnville, OR

Adapt Design LLC

11525 SW Diane Place
Beaverton, OR

Adobe Construction LLC

5539 N VANCOUVER
Portland, OR

ADVANCE SERVICE & REPAIR INC

4207 NW 131ST ST
Vancouver, WA

Advanced Plumbing LLC

PO Box 593
Portland, OR

ADVANTAGE HOME SERVICES

35 Algona Dr
Vancouver, WA

Aesthetic Tile Imaging

7632 SW Cresmoor Dr
Beaverton, OR

AFC Inc

4670 SE Deer Creek PL
Gresham, OR

AFFORDABLE KITCHENS

3710 NE 178th Ct
Vancouver, WA

Affordable Remodeling LLC

7967 Mykala St. NE
Salem, OR

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