Valley Water Damage Restoration Services

in Valley, WA

Sample Reviews

A

Rating
technicians were efficient, professional, and provided
excellent customer service. I am very satisfied with the results. I
appreciate their very quick response time and attention to making sure
that all of the areas impacted by water were addressed.
- Sandra G.
A

Rating
The process went extremely well. The
staff was very professional. They arrived at at the time that they said they would and they appeared to be clean, knowledgeable and friendly.
The staff began working by setting up barriers to contain the affected area from the rest of the house. They used machines called air scrubbers to clean the air while they were working. They did have to remove some drywall and tile and they were as neat as possible with that procedure. Overall, they were very informative and easy to work with and made the whole process as pleasurable as possible.
- Nancy M.

Valley Water Damage Restoration Articles

Water Damage Restoration reviews in Valley

A

Rating
iWe were more than please with the service that
Valley Water And Smoke Damage Specialists Provider Name Locked
provided in our home this summer. He was extremely thorough, friendly, qualified and went way outside of the norm for taking care of our issue. In addition to getting rid of the mold, he took extra time to talk to the buyer of our home who had a lot of questions about how he was going to do the job. Then we found a small problem that was not his fault and he came back to take care of it without charging us for the second visit. Finally he took even more time to help out when it came time for an air quality test that was requested to make sure all of the mold was gone. I could not have asked for a better experience with this type of business. Especially after the first company that came out for an estimate presented a lot of unnecessary repairs and did not take the time to really look into our issue.
Once
Valley Water And Smoke Damage Specialists Provider Name Locked
showed up we felt like everything was done with integrity and that can be tough in the scary business of mold remediation.
Our experience was fantastic and I would recommend his company with the highest level of confidence.
- Thomas B.
A

Rating
A two man team showed up ready to get started and worked very efficient and fast throughout the house. Every area of concern I had they payed special attention to that area. I am pleased with the service. I am now waiting for the results of the tests.
- Rawle S.
F

Rating
DO NOT HIRE THESE PEOPLE!!!!! We called them about a sewer backup in our basement on June 28, 2014. They sent someone out that day and vacuumed the water and set up fans to dry out the basement. From that point, nothing happened without numerous phone calls to find out when they would be back out. They finally got the wallboard torn out and several weeks later, the replaced it and painted it. On
Valley Water And Smoke Damage Specialists Provider Name Locked
3rd, the carpet people came out for us to pick out the carpet. We had not heard anything until we called 07/23/2014 and were told that they would get the carpet ordered right away. THIS IS WAY PAST RIDICULOUS!!! This experience has made me wonder why we joined Angie's List.
- BJ C.
F

Rating
Before they stared the work, they asked our insurance details and said they would deal with the claims after charging us the deductibles. They told us to sign a contract saying that we should be responsible for any amount not paid by the insurance company. Initially, we were reluctantly to sign. The owner said that they would deal with the insurance company and we should not worry about that and we are only responsible for the deductible So we signed the contract.
When they submitted the claims amount of $17,245 to the insurance, our underwriter explained that he getting one story from isurance company IA and one from them on the amount of equipment. Unfortunately
Valley Water And Smoke Damage Specialists Provider Name Locked
's camera card broke so they have no pictures to prove their side. The amount of equipment in some of the rooms was excessive. Insurance company paid for the floors, but also for the floor mats. We were charged from the PA for painting, drywall, baseboards, etc that the mitigation vendor states were saved. After some communication with them,
Valley Water And Smoke Damage Specialists Provider Name Locked
send revised estimate by removing all injectidry, all drymats, and anything else that he thought may have been been able to dry with less equipment and got the bill down to $13912. Then the insurance company sent
Valley Water And Smoke Damage Specialists Provider Name Locked
a check with $12912, because we already paid the $1000 for the deductible.
We thought the case is closed after the check. A month after they received a check, they sent us a bill of $3333, which is the amount difference between the first estimate and thesecond estimate. Since we were not involved in any of the insurance payment process, we did not know what happened. We asked them the detailed charge, they only gave us their initial claims statement. So we had to go back to the insrance company asking for more details. And it turned out that they had agreed with the insurance company amount of $13912. Now they are threatening us for the court that we are responsible for the remaining amount because of the contract we signed.
- Qin J.
B

Rating
Had flooding in the house and was referred to
Valley Water And Smoke Damage Specialists Provider Name Locked
to handle the water mitigation part of the job. They were easy to schedule with and were able to get someone in to see our house asap. When the gentlemen,
Valley Water And Smoke Damage Specialists Provider Name Locked
, arrived I asked him to remove his shoes or put on shoe covers since I have a baby who crawls around the house. He refused and said he never takes off his shoes. I asked him again to then put on a shoe cover and he just walked right into my house and ignored me. Although he was extremely knowledgeable about water damage to the house, I did not appreciate him ignoring my request about his shoes. He was wearing Timberlands and got crap all over my clean floors which my baby ended up roaming all over. This was enough to cancel the job with
Valley Water And Smoke Damage Specialists Provider Name Locked
.
- Christine L.
F

Rating
don't waste your time with this unprofessional company. I contacted
Valley Water And Smoke Damage Specialists Provider Name Locked
(the owner) at
Valley Water And Smoke Damage Specialists Provider Name Locked
to come to my home to assess some water damage and to repair a hole in my roof caused by an object that blew off of a neighbor's property. He advised me that he would write up an estimate for the damage, contact the insurance company and immediately send over a roofing contractor to put an emergency patch on my roof to stop further damage. Despite repeated urgent calls and e-mails to
Valley Water And Smoke Damage Specialists Provider Name Locked
over a period of a week from both me and the insurance company,
Valley Water And Smoke Damage Specialists Provider Name Locked
never bothered to respond, never bothered to call back the insurance company and, most importantly, never sent someone over to patch the roof. Needless to say, more rain came and more damage resulted. Infuriating would be an understatement.
- David D.
A

Rating
They were timely, in estimating and getting the job done. They did the job well, and communicated what, when and how they would complete the job in writing-- cost of the job and I was completely satisfied with the work.
- Eric W.
A

Rating
They are one of the most professional companies that has ever done business in my home. I had several estimates and I was not comfortable with any of the other companies. They other companies could not answer my questions and seemed more interested in scaring me and then giving me a big price tag to do the clean up.
Valley Water And Smoke Damage Specialists Provider Name Locked
sent in Nick Riddle who took his time to explain what they were going to do and by the end of the day had sent me an estimate that was extremely fair. The team that came in to do the work were professional and efficient and left the area clean and mold free. Even the people in the office when I called about the bill, were extremely helpful and friendly. They are an A+ organization from the first contact to the last. Can't say enough good stuff about them!
- Kathleen G.
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All Water And Smoke Damage Specialists in Valley, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Response Plumbing

6002 N Wall St
Spokane, WA

1st Response Water Damage

4019 E Central Ave
Spokane, WA

5 POINT CONSTRUCTION LLC

1503 E Grassland Ct
Spokane, WA

Affordable Restoration

5998 stafford rd
Coeur D Alene, id

All Phase General Construction

13305 e 16th
Spokane Valley, WA

All restoration solution

12158 se 212th ct
Kent, WA

ALL-BRITE PROFESSIONAL PAINT & SERVICES INC

27715 217TH AVE SE
Maple Valley, WA

Allensbc.com

1077 Canary Ave
Yorkville, IL

Alpine Construction

4419 E Glennaire Dr
Spokane, WA

Bath Fitter

14700 E. Indiana Ave
Spokane, WA

Boren to Build Construction

P.O. Box 18312
Spokane, WA

BRETTS CARPET CONCEPTS

1107 E DALTON AVE
Spokane, WA

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CAPSTONE CONSTRUCTION CO INC

2917 E FRANCIS AVE
Spokane, WA

CH Construction

Valley
Spokane, WA

CLEANCRAFT CARPETS

27440 SE 227TH PL SE
Maple Valley, WA

CONCEPTS NORTHWEST

4210 E MONTGOMERY AVE
Spokane, WA

Crawlspaces & Attics NW

22032 244th Ave SE
Maple Valley, WA

Crown Home Services

3451 W Industrial Lp
Coeur D Alene, ID

Dirt Hunters

3320 N. Radiant Star
Post Falls, ID

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