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the pond had a leak, they told me it was evaporation. since then i have spent $1000.00 to find and fix the problem, which ended up being, the way the liner was placed around the waterfall box.I had given them permission to use some of the rocks, out of my rock garden, in the areas around the pond. They used ALL of my rocks, on the inside of the pond. none were used in the areas around the pond. my rock garden was left empty.... a pile of dirt.
when i said something about it they brought 3 or 4 large rocks to replace the ones they used. but they had used dozens of my rocks. i asked them to bring in the same kind , and quantity of rocks, that had been used. they put my rock garden back together but left a corner of it untouched.
The construction of the pond, skimmer box..pump..and tubing, was not done properly. there was not a way to disconnect the pump, to remove it in winter or to service it. there was not a valve that could be shut of, when cleaning the filter pads, that would stop the dirt and sediment in the waterfall box from flowing back into the pond. i have since spent over 900.00 fixing these issues, and adding a device at the bottom of the pond to bring up waste, and to drain the pond.
they had asked me if i wanted sand or potting soil in the raised beds and inside the retaining wall, between wall and pond. i asked for or choose potting soil. i came home from work to find these areas full of sand.
i said something about it , all they did was bring in a few bags of soil, to cover the sand. now i have a huge problem with a weed that grew in the sand, i think it may be called snakeweed, it is long/tall stick like weeds. and they have taken over the garden.
then they tried to say that i owed them money for the work on the rock garden. i complained, and they called it even.
so i will never use their service again or refer any of my friends to them."
We are extremely satisfied and would definitely use "
My entire house has under gone an entire transformation. In addition to all the work
Not only am I happy, I have received mutiple comments from the neighbors. As a matter of fact, one of the neighbors has visitors in from out of town and they wanted a "tour" and were impressed with the work that was completed to that point.
I would highly recommend "
I would definitely recommend this company. They were very professional.
What a great company and a great job!
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