Internet Service reviews in Spokane

B

Rating
It went very well. As expected, the calls I made had a waiting period for a human being, but I can imagine a company this size would have to charge a huge fee for telephone assistance if we all wanted or expected a human to answeer the phone. That said, the ffirst person asked for my concerns, and determined I neede3d to discuss problem with a Wi=Fi expert and it turns out
Spokane Internet Service Providers Provider Name Locked
has now set up a department of professionals. My experience with them was wonderful. Patient and professional, and interested in answering my concerns. That issue resolved well. The fella wwas able to fix the problem but recommended I go to the local
Spokane Internet Service Providers Provider Name Locked
customer service location (I have one relatively near) and replace my modem. I did this, and at that location I took a number, waited maybe 10 minutes, and was given a new box. I went home, called the number provided and the modem was set up. Very efficient. When I had further issues, I contacted
Spokane Internet Service Providers Provider Name Locked
once again, and it was determined that the new box was not performing correctly and I exchanged that one with the newer model I was lucky go get (something the previous fella had said I should try to get, but turns out you get whatever they give you!) . Now all is working perfectly.
- Nancy W.
B

Rating
There were definitely a few hiccups as the technician could not seem to activate the modem but acted professionally throughout the process. Ultimately, after calling the central office he was able to activate my account with no more issues. I do think it is a bit much that such a high fee is charged for installation though, a service a believe really should be complimentary.
- Adam E.
A

Rating
The cost may be high, since the basic cost is a monthly charge. I think that is about correct.
The installer came on time, was in and out in less than a couple hours, and everything has worked well ever since.
There isn't much to write, just because it was a very smooth job that went very well.
- Andrew M.
F

Rating
I've been a
Spokane Internet Service Providers Provider Name Locked
customer since 1996 and have always had outstanding service from them. I get my internet and cable along with a home phone.
Spokane Internet Service Providers Provider Name Locked
is always ready to make the extra effort. If I have problems with any of my services or questions about my bill or my service, they are quick to respond. At times, I have had to cut my service back, but they always work with me to keep giving me the best possible service. All the call center reps and service techs I have dealt with have been very well trained and knowledgable along with just plain friendly. I used to work in a cell phone call center, so I know good customer service from mediocre and, aside from the occasional wait on the phone until a rep is free, I don't have one negative thing to say about them.
- Karin B.
A

Rating
I contacted the area rep to get quotes on cable packages, internet etc. He was friendly without being pushy and gave me a variety of options and packages. He seemed to really focus on what my needs were rather than trying to get the big sale. He locked me into a install date which happened to be a Sunday which was fine with me. I was surprised they installed over the weekend, especially on Sunday.
The installation rep,
Spokane Internet Service Providers Provider Name Locked
, arrived at the hour
Spokane Internet Service Providers Provider Name Locked
of a two hour window and was very professional. He put on shoe covers and came in to do a house walk around. He asked where the various devices were to be set up as well as questions about future cable box locations and internet work stations. He did a quality check of each outlet for functionality. He made a quick return to his vehicle to get the required equipment, knocked on the door rather than just walking back in. Then he got to work. During his professional preparation of the cables he explained how the boxes worked, reception details etc. When everything was set up
Spokane Internet Service Providers Provider Name Locked
went through a complete walk through of the system (I had used
Spokane Internet Service Providers Provider Name Locked
before but it was nice to get a refresher). He then set up the internet and prepped us with secure lines and passwords.
It was the most professional and friendly service call I have had in years.
Spokane Internet Service Providers Provider Name Locked
was very knowledgeable and patient while answering questions. Top notch all the way around. Highly recommend.
- Terence D.
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All Internet Service Providers in Spokane, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1800 PETMEDS

1441 SW 29TH AVE
Pompano Beach, FL

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

20 Miles North Web Design

8308 N. Kyle Ct
Spokane, WA

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

AIR-PIPE

17813 E Appleway Avenue
Greenacres, WA

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Amazon Business Services

41325 clear water way
Austin, TX

bassproshops.ws

1021 W 10th Ave
Spokane, WA

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Cable Spokane

Spokane, WA

Cable Spokane

Spokane, WA

Chicago B2B Services

Hanover Park, IL

CMB Network Support

9139 Boulevard 26
North Richland Hills, TX

Comcast

North Fort Myers, FL

Comcast Cable

Harpers Ferry, WV

Comcast New Haven

New Haven, CT

Comcast Spokane

919 W Sprague Ave
Spokane, WA

Comcast Spokane

1717 East Buckeye Avenue
Spokane, WA

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