Spokane Valley Water Damage Restoration Articles

Sample Reviews

A

Rating
These guys were great! After a huge monsoon and a subsequent basement flood,
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
was at my home within 45 minutes. The guys were professional, prompt and explained everything. The bill was incredibly reasonable compared to other flood clean-up services I have used. I will call these guys again, for sure!!!
- Shelly O.
A

Rating
I discovered 4" of water in my basement on a Sunday Morning. I Called
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
@ Triton, he and a crew were at the house with pumps and hoses with in an hour. Once the water was pumped out, the walls had to be cut out and insulation removed. then clean up began when every thing was dry, walls were replaced.
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
and his crew were top notch, all very friendly and easy to work with.
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
also helped me work with my insurance company.
- Daniel T.
A

Rating
I usually don't write reviews, but I was so impressed with
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
I felt I needed to let others know. We had recently finished an extensive remodel that created an unbelievable amount of dust. I had spoken with several companies that were not interested in cleaning our ducts because several of our ceiling vents are nearly 25' off the floor.
I was very surprised the owner,
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
, personally supervised the job. He took the time to describe exactly how they would perform the work and answered all of our questions prior to beginning. I was apprehensive about having workers on the new hardwood and carpet we had just installed. They took great care to ensure there was no damage or dirt left behind.
They did an outstanding job and were very professional and great to work with from start to finish. I will definitely use them again to clean ducts and hopefully we never have fire or water damage, but if we do... they will be our first call.


- Erica F.
A

Rating
I think they are an outstanding company. I was at a loss after water damage occurred in my house from rapidly leaking plumbing. My house was a mess and so was my emotional state.
This company came in made things right. They provided quick, good quality service in a friendly and very professional manner. I was very impressed and would use them again without hesitation.
'nuff said.


- justin B.
F

Rating
We had a copper pipe leak near our hot water heater. It puddled on the floor and was mopped up many times before the plumber arrived. The plumber replaced the pipe and left. Another leak in the same area sprang up and the plumber had to return.
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
's Kitchen and Bath Beyond referred us to
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
. We are new to the area and didn't know any better about who to call for water cleanup. We trusted the referral from the plumber( huge mistake).
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
came several hours later. The technician inquired aggressively about using insurance or cash pay. I should've known then that this was a disaster in the making. After speaking to my wife, we decided to not turn it in to the insurance since it wouldn't meet our deductible. After speaking with his supervisor, the tech said it'd be 900.00. We agreed since we had to remedy the water issue. We had just installed engineered wood floors and didn't want to sacrifice that investment. The tech metered the walls, ripped off some damaged Sheetrock, vacuumed up a little water and set up 3 blowers and a dehumidifier. He was here 30 min. He said he'd be back on Thursday to pick up the equipment. A day later our Master closet had a foul odor and the water seeped down the wall and saturated the thick carpet. I had to take up carpet and cut away carpet padding. I then had to move their equipment to dry the closet . When I told the tech about it he said " so now you're a water restoration expert. He overlooked that we were paying for HIS expertise. We didn't see anyone from
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
on Thursday, so we called on Friday. The tech lied saying he called us 5 times with no answer. Our call logs do not support this fabrication. Finally Late Friday afternoon the tech was contacted and he said he'd come by later to get equipment and since we were leaving town , we arranged for the equipment to be picked up on Mon. On Tuesday the tech called and said he couldn't make it. So finally on Thursday another tech came to retrieve their equipment. This tech was taken aback when I explained how this job went and he told me they were supposed to visit daily and monitor moisture levels until readings were normal. NEVER happened here. After the equipment was picked we got a call from the original tech wondering why we were unhappy. I explained that we really never got the service we expected. He said he'd talk to the supervisor and came back with a 650.00 price. I told the tech to have the owner call me. NEVER happened again. Now I just received a bill for 900.00 . Let's calculate this. The initial tech was here 30 min. And the returning tech was here 10 min. That's 15.00 a minute or 600.00 hr. WE SHOULD ALL BE IN THIS BUSINESS. Another plumber told me that these restoration companies offer referral fees that can be as high as 500.00 per referral. This whole company is a SHAM and a RIPOFF. THE SERVICE WE RECEIVED IS SHAMEFUL AND DISHONEST. I am disgusted by this company and their refusal to return a call to discuss this matter. I guess they are only interested in collecting your money for extremely poor service. I will also never hire the referring company either since there is a dishonest symbiotic relationship. We had to repipe our house and we hired another reputable plumber rather than dealing with these dishonest entities. ...
- Sandra P.
A

Rating
It went fabulously!!!
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
and Clog Commandos are sister companies. Except for initial clean-up, most of our contact was with
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
of Clog Commandos.
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
was present to supervise all work, and he did not take any shortcuts. He and his staff handled the project with the utmost professionalism. (See what provider did, above.)
In addition to the scope of the work Clog Masters performed,
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
gave us pointers along the way of how to navigate this physically and emotionally difficult situation that has dragged on for over four months. He went way above and beyond the scope of what he was paid to do in order to assure that we were satisfied and made whole.
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
and his staff were respectful to us at all times. They were responsive to phone calls. They listened to our concerns, and promptly addressed them. They showed up on time for all appointments.
In
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
contrast to the builder who was responsible for the rebuild,
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
/Clog Commandos seemed to actually care about more than the dollars they were being paid to do the job.

We recommend, without reservation,
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
/Clog Commandos to anyone who finds themselves in a situation where hazardous materials remediation is needed.

Thank you,
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
, and your team!!!
- R I (Rosie) R.
A

Rating
Very well. They were very professional and courteous. We have been trying to find a company to come out and tarp our roof and they came to the rescue. I would definitely use their services again. I give them an A+++ rating.
- Thomas G.
D

Rating
We discovered a sewage leak in our kitchen ceiling and called our insurance company. I asked the insurance to provide a contractor to perform all needed demolition, cleanup, restoration of the areas. At first the professionalism, courtesy, communication and work with excellent. They explained all aspects of the work and assured that their crew operated as quickly and cleanly as possible. I was particularly impressed how much of the existing walls and cabinetry they were able to save. They brought in a subcontractor that did the mold abatement. That is when things started to go south. There rep (
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
) came over in the evening and explained the restoration steps. All of a sudden and for no apparent reason he jumped up, grabbed a hygrometer and quickly tested certain areas around the kitchen baseboard. He said there was still water and his crew will need to investigate. I kept asking if they were going to test for bacteria and expressed that I had little concern about the mold. Over the course of the next few days we were told they had a big job in another city and it became impossible to get ahold of anyone. When we did the person on the other end was no longer very professional. Eventually, our insurance was brought back in the picture by
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
over the "second" leak. Over the course of the ensuing 11 months we had a succession of engineers, bacterial testing, and others insist that an outside planter was responsible.
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
provided our insurance carrier with an extremely low ball estimate that even to an novice (myself) was devoid of big items such as the actual cabinet boxes and city permits. We "fired"
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
and brought in a Public Adjuster who brought other professionals in that indicated that the leak was from the movement of liquid from the original black water leak. We brought in an excavator to rip out the planter and contractors to rip out the wall in question; the water was NOT coming from the planter! The bottom line is that
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
placed ourselves and insurance company at odds and that was really not appreciated. We did eventual settle on just enough to bring everything back to normal with our own contractors. I do not wish to hypothesize why
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
did what they did but I can say I was upset that a job that should have lasted a few weeks went about one year because of what happened.
- Mitchell P.
A

Rating
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
from
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
made the estimate and stuck by it - the work was excellent, wood floors repaired and walls/baseboards finished to blend with surroundings. Also completed a number of more minor items including some drywall repairs, hanging a mirror, fixing a light, etc. I was impressed by the professionalism - crew cleaned-up everyday and had good suggestions when somethng went awry with the plans (as they often do). Communication was excellent, professional and prompt.
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
on the
Spokane Valley Water And Smoke Damage Specialists Provider Name Locked
team was great. Good experience all-around, would absolutely recommend to others and use again.
- Allison B.
D

Rating
Two other estimates were from 1300 to 1800. They also told me that I
needed 3 more boxes of flooring. The job was completed by another
provider and i have 2 boxes left over. In the future, if a job is to
"low end " for them, I suggest they say so right up front rather than
deliberately overpricing so they are assured of not getting the job.
Because surely this MUST have been deliberate in order NOT to get a
particular job. Or could it be that they overcharge everyone this much?
I was insulted.
- karen H.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Water And Smoke Damage Specialists in Spokane Valley, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Response Plumbing

6002 N Wall St
Spokane, WA

1st Response Water Damage

4019 E Central Ave
Spokane, WA

5 POINT CONSTRUCTION LLC

1503 E Grassland Ct
Spokane, WA

Affordable Restoration

5998 stafford rd
Coeur D Alene, id

All Phase General Construction

13305 e 16th
Spokane Valley, WA

All restoration solution

12158 se 212th ct
Kent, WA

Allensbc.com

1077 Canary Ave
Yorkville, IL

Alpine Construction

4419 E Glennaire Dr
Spokane, WA

Bath Fitter

14700 E. Indiana Ave
Spokane, WA

Boren to Build Construction

P.O. Box 18312
Spokane, WA

BRETTS CARPET CONCEPTS

1107 E DALTON AVE
Spokane, WA

Burke's Klein's DKI

3880 West Riverbend Ave
Post Falls, ID

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CAPSTONE CONSTRUCTION CO INC

2917 E FRANCIS AVE
Spokane, WA

CH Construction

Valley
Spokane, WA

CONCEPTS NORTHWEST

4210 E MONTGOMERY AVE
Spokane, WA

Crown Home Services

3451 W Industrial Lp
Coeur D Alene, ID

Dirt Hunters

3320 N. Radiant Star
Post Falls, ID

Excell Design & Build

4590 Bellstar Rd
Clayton, WA

Join Angie's List to get the best local reviews in Spokane Valley.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Water & Smoke Damage
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money