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Natural Stone Tile to Avoid

23

Top Rated Natural Stone Tile

7

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Over 656 reviews for
Richland Natural Stone Tile from people just like you.

F
"Nightmare. Initial warnings We hired
on our contractor's recommendation. They wanted payment up front and wanted me to email them" my credit card number to get started. Like a fool I did this on the trust of my prime contractor. Missed and late appointments To summarize a long story about appointments, their installers eventually came three times to our house. They at least had three missed appointments, and when they did come two of the three times, they showed up late after dinner. One time staying until 9 PM and the other time staying until 10 PM the night before Christmas eve when we had to leave at 4 AM the next day for the holidays. Poor workmanship with used product When they came the first time they were supposed to bring new engineered stone, but instead they bought stone already cut and bull nosed for someone else- and I presumed rejected. At 9 PM at night they were cutting stone in our Cul-de-sac and rushing to get completed. They had at least two missed measurements and cobbled a result together. Corners where uneven, gaps in seems, chips in the middle of the stone etc. To fill the gaps, they used tan filler in the dark grey stone. I rejected this and then they filled it with black goo which was not much better. At the end of the first night they drove off leaving larger stone pieces in our street (two foot by three foot) and quite the mess. What I missed at the time was that they also oiled the stone. The next day I woke up to stone that had streaks in it like it was polished with 220 grit sandpaper (later I found this was the case) Follow-up I then followed up with the guy by the name of "M" who originally sold me the stone. While my family and I were on vacation, he came to my house while the contractor was here to check on the mess. Instead of being productive, he took pictures inside my house without my permission that showed soft sand less grout on the stone where my contractors were working - what he then tried to do is blame the result of the installation on my contractor which was outrageous. Not a good way to get my contractor to refer more business either. I then tried to call "M" to set a follow-up appoint to fix the situation. I later learned that he was transferred to the San
store and that "P" was brought on board to improve things. "P" sent the installers out again, missing their time window, but arriving on the right day at 7 PM on a Sunday. Three guys came with 220 grit sandpaper and after working on it for a while, it looked like it had been worked on with 220 grit sandpaper so they left. Follow-up again Unlike "M", "P" was responsive, but went off on long philosophical discussions. At the end of the day, he could only send out their installers for a third time. In the meanwhile, my contractor felt bad, bought filler and the right equipment and tried to work on it himself. To no avail though, this engineered stone takes skill to work with. On the third visit the installers came out again (on time!) with the right set of polisher disks (but still the wrong equipment). They improved things by about 50% - the stone at first glance looks OK, but something that you'd buy at a scratch and
sale. They tried to wax it and left dried wax streaks everywhere. Sadly, and out of frustration, I then went and got my car wax to wax out the streaks and make it shiny. At this point I capitulated. My wife wanted to go after them, but there are more important things to do in life. Since "P" was such a philosophical guy I told him to give us whatever money back he thinks is appropriate and the right thing to do. I never heard back.

-Stefan H.

A
"
replaced a counter top for us and thus far we've been very pleased with the look and quality of the granite. They were easy to work" with in picking out the granite. I had bought the sink bowl and faucet myself and left it with them to mount the sink and cut the faucet holes afterwards. It seems as if the business is run with less than a handful of people so there is some waiting involved with contact sometimes. The cost was significantly better than another company I had quote the same countertop in granite. In the end I was very pleased with the quality of the granite, the installation, and the interaction with the folks who work there. I will definitely use them if I decide to have more granite installed in my house.

-Nicolas F.

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Local Articles in Richland

5 tips for installing granite countertops

Thinking about installing granite countertops in your kitchen or bathroom? Follow these five tips to help make sure you get the most for your money.

Dark granite can look very high-end when paired with stainless steel appliances, says Bloxham. (Photo courtesy of Luxury Home Solutions)
Marble & Granite, Remodeling - Kitchen & Bathroom

Granite countertops can be a great addition to your home. One highly rated provider shares tips for how to choose the right color of granite for your kitchen.

granite stone countertop measurements
Countertops, Marble & Granite

Don't take the first bid for granted. Talking to a smaller contractor saved this homeowner money and landed him beautiful stone counters.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Porcelain tile countertop
Ceramic Tile, Marble & Granite

An experts contributor explains the pros and cons of installing porcelain tile and marble tile in your home and how to decide which is best for your space.

Inspiration & Ideas

chandelier
chandelier pot rack
modern kitchen design
kitchen remodel with hanging pot rack
kitchen remodel with custom cabinets

Angie's Answers

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Artificial (quartz) is cheaper, more uniform, has fewer voids to collect dirt, and is almost as abrasion and chip resistant.

Granite is more expensive, stains and collects dirt a little easier as a rule, and is slighly more chip resistant as a rule.

For durability, I would not rate one over the other - barring a 250 lb guy hopping up on it and cracking it, either is likely to outlive you. Selection is typically based on appearance - quartz tends to be more uniform looking and does not always do a good job of simulating the veining and variations that natural stone has.

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Now some of the man made stone counters rival the real granite and othe stones without the maintainence of stone. There are many of them out there and it is more a choice of looks than anything else. Corian is still a strong choice of tops today and one advantage is it can be repaired when scratched on site. If you don't mind the maintainence you can't beat the looks of real stone though unless you need a few pieces to make up the top as the graining may be hard to match up. I am impressed though at how realistic some of the man made products have become. It is more an issue of what brand are available in your area. Most all are made the same way with crushed stone and basically an epoxy binder used to make the sheets.

 

Don

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Marble And Granite reviews in Richland

N

Rating
From day one when
Richland Natural Stone Tile Provider Name Locked
came to my house to give a quote, until the job was finished, I am highly satisfied with the workmanship and professionalism that was exhibited. Every person who came to do their part (electrician, tiler, painter, and
Richland Natural Stone Tile Provider Name Locked
),were here when they said they would be, were excellent workers, and all debris was completely removed from the jobsite.
- Margaret K.
N

Rating
I contacted
Richland Natural Stone Tile Provider Name Locked
to fix a relatively easy leak around the sink in the kitchen. His workpeople were very polite and did the job in a very professional manner, coming at the time they specified. Having spoken to
Richland Natural Stone Tile Provider Name Locked
, I asked him to come over for advice as I wanted my bathroom redone in marble. His professional advice was invaluable and his estimates for his work were spot on. We did the bathroom without a contactor and
Richland Natural Stone Tile Provider Name Locked
recommended some people to do the various other work , plumbing , glass works etc. All of the people did their work as specified and they worked well together doing a very difficult job in total coordination, so that no time was wasted.
Richland Natural Stone Tile Provider Name Locked
was in charge of coordinating this.All of this work was done within the six weeks he specified. Already satisfied with the work we took him on to redo our kitchen totally , including the dining , sitting and living area. Because of the dust we knew this would involve we asked that they complete the work in three weeks, while we go away for a holiday . This was done with an interior designer and upon our return , we had a completely new section of the home. Our last work with
Richland Natural Stone Tile Provider Name Locked
was to ask him to recommend a suitable tile for our pool area , as it was painted before and looked shabbily dirty from the rainfall coming through the screen at all times. I have nothing but the best regards for Mr.
Richland Natural Stone Tile Provider Name Locked
's work and would recommend him highly to anyone desiring any type of tile work done. His is a very professional company and he will advice you on different options to suit your budget.
- Dennis B.
A

Rating
They did an awesome job. They shower had etching from acid over the years (vinegar is not nice to natural marble) and needed a really good going over. When it was done it looked brand-new. I also learned about better products to use to protect my investment.
- ROBIN S.
N

Rating
Richland Natural Stone Tile Provider Name Locked
,
Richland Natural Stone Tile Provider Name Locked
and
Richland Natural Stone Tile Provider Name Locked
did a great job on our project. My 20 year old marble tile floor looks like new. They went the extra mile in getting the job done. I have already recommended
Richland Natural Stone Tile Provider Name Locked
to my neighor and my business partner.
- Karen E.
A

Rating
It was great.
Richland Natural Stone Tile Provider Name Locked
did our countertops with granite. We were very happy with the workmanship and price. He was punctual and a pleasure to work with. He was very patient when we could not decide on the color and gave us great advice. The kitchen looks terrific and I would highly recommend him.
- Al K.
A

Rating
Richland Natural Stone Tile Provider Name Locked
with artistic arrive on time as scheduled, very neat. Cleaned as they installed. Took the amount of time, install as they indicates. They removed the old one piece sink/counter top and did a fabulous job. Will definitely use again. It was a pleasure to do business with them!
- SALLY D.
A

Rating
This is my second renovation with
Richland Natural Stone Tile Provider Name Locked
. He did a complete kitchen renovation about 3 years and I chose him after extensive research and interviews. As I was totally happy with his work I chose him again to do this renovation. The team is even better than several years ago. They are completely and quickly responsive to my needs and questions. The workers are top notch courteous, clean, and skilled. The work went very smoothly and quickly with a minimum of disruption and stress. I am extremely happy with the finished product.
Richland Natural Stone Tile Provider Name Locked
also has a handyman service for small jobs which I have used. I find all my experiences with
Richland Natural Stone Tile Provider Name Locked
and his team to be terrific and I would not hesitate to recommend him to anyone.
- Carol G.
F

Rating
Installation was fine until the joint where
Richland Natural Stone Tile Provider Name Locked
was put together got water on it. The seem started to swell and started to bubble up. I called the owner and he came out and looked at the problem. He told me that the problem was that we had gotten water on
Richland Natural Stone Tile Provider Name Locked
and he would not do anything about it. If you can't get water on your countertops in the kitchen, what good are they? I threw the owner out of my house. I would not allow this company to do anything in my house ever again, and I am in the process of getting new granite countertops in my new house. Buyer BEWARE!
- Michael W.

All Natural Stone Tile in Richland, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

$49 Handyman

3411 W 77th Terrace

Absolute Home Solutions

165 Keene Rd
Richland

Banlin Construction LLC

320 W Columbia DR
Kennewick

Borey and Sons Inc

1100 E Columbia St
Pasco

Cahaba Scapes

2130 11th avenue north

Columbia Cultured Marble

1601- B S Washington St
Kennewick

Construction Concepts Home Improvements LLC

6855 W. Clearwater Ave
Kennewick

Cost Less Carpet

1925 Fowler St
Richland

D & D Stone Brokers

346 Creekside Drive

DESERT DESIGNS INTERIORS, INC

1913 DAVISON AVE
Richland

DirectBuy of Indianapolis

8450 Westfield Blvd

Enlows Handy Dnady Construction

314 Rossell Ave
Richland

Exquisite Designs

47332 Sterdley Falls

Fire & Water

222 Symons St
Richland

Kitchen & Bath ReStylers

516 W Deschutes Ave.
Kennewick

LCY Construction

Tri Cities

M3 Diversified LLC

1728 Del Cambre Loop
Richland

Royal Holland Inc.

8382 W Gage Blvd.
Kennewick

Surface Link Corp

4200 Lafayette Center Dr

SUSAN THORSEN INTERIORS

5510 W CLEARWATER AVE
Kennewick

The Design Studio, Inc.

2385 Robertson Drive
Richland

The Grout Doctor of Tri-Cities

1114 S Harrison St
Kennewick

TRI CITY GRANITE INSTALLATION

405 Melissa St
Richland

Tri-City Carpet

PO BOX 4286
Pasco

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