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My pipes had frozen and broke during a freeze a week previous. So this wasn't an emergency. I had told them what type and size pipe they would need when I scheduled the appointment. This wasn't passed on to their plumber and as I suspected, he didn't carry this size of pipe as a standard part. Two years ago I would have fixed this minor break myself, but now that I'm 70, I have trouble doing the stooping/kneeling that's required.
The original kitchen faucet leaked and was old. After installing the new faucet,
The leaky water valve on the toilet was plastic.
I was very satisfied with the work
This is the 3rd time we have called on this company to provide plumbing service for our 40 year old home. We have always received outstanding service from them. They are prompt, professional and affordable. I only wish they did service calls!
I found through Angie's List, went to their website and filled out a form explaining the problem and asking for a callback, hoping they'd return my call the next day. However later that evening I received an email from the owner,
At exactly 8:30 on Friday morning,
About an hour later, I checked the hot water temperature with a digital thermometer. It was at 137 F, so I reduced the thermostat setting (which
Overall, I found
I was very happy with their professionalism and great communication. They showed up when they said they would, explained the problem and the solution, and did a great job cleaning up after they were finished. I highly recommend them!
I called the office again to inform them of their snafu and the receptionist was completely unapologetic. She said that I must have the times wrong (I explained that I did not), then she tried to tell me that schedules change and I asked when they were planning on letting me know on the change to the schedule. I was very unimpressed by her.
I would not hesitate to use
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