Nespelem Cable Tv Providers

Nespelem, WA

Sample Reviews


It has been a bumpy road so far getting the speed over what it was, in fact, oddly, it may even be slower. The basic package 15Mbps is excellent though and reliable. Its been up 98% of any given month. Price, I think is high. But you have to realize they deliver unlike a DSL provider here. I would and do continue to use them.
- Billy D.

Two days after reporting the outage (reported on a Sunday) service was finally restored (restored on Tuesday). Phone calls into the internet/television service department were answered, but no technicians could be reached to obtain a status of the repair work. No follow-up calls were made to verify if service had been restored, and there were also no visits by technicians to verify that service had been restored.
- Jeff H.

In early January 2014, we suffered a severe wind and rain storm. After the storm our Charter services (TV; Internet, phone) all were defective. Charter personnel came and worked to correct the problem throughout the remainder of the month of January. Our services operated some of the time, but not more than half the time.
When our Cable TV, Internet, and home phone became more un-operational than operational, we telephoned Charter again. This time it took about a week before someone came. The problems we were having were lessened temporarily, though not eliminated. Over the next months, we telephoned Charter over and over again about outages, and they sent technicians but the services did not improve for more than a few days. Each time a Charter repairman came, we asked him inside to check our home wiring or system and each time he told us the problem was not with our internal system, but rather the signals coming into our area. On one occasion the transformer was replaced which brought some service for a short time. After months of sending out Charter repairmen, they finally determined nothing they could do was going to improve our signal, but it would take a line replacement for the cable coming to our home and area.
As the 3 services we received from Charter and were paying nearly $150 per month were not operational, we began to think we were paying for something we were not receiving. We telephoned their national call center and was told that their normal technicians had reported that a main cable needed replacing so an order from the local supervisor was needed for that to be done. About 2 weeks went by with no services at all, so I traveled about 30 miles from my home to their office to report the problem and seek out the district supervisor to get some movement on replacing the cable. The receptionist emailed all those involved in the leadership about our ongoing outage and my concerns. My telephone number and email address was provided for the supervisor and all other leadership staff to communicate with me. I awaited a solution. No solution came, no telephone call, no email, no communication at all from the regional supervisor or staff.
The only call I did later receive was a call from the headquarter's bill collectors wanting payment for the services we were not receiving. I asked the Charter caller if she was used to paying for things she did not receive? No cable TV, no Internet, no home telephone--no service, no payment. I told her this company was quite audacious to ask for payment when they were not even providing any service for it. I received several more telephone calls from Charter for payment and told the subsequent callers the same thing. Charter did not send anyone to make needed repairs, kept me without services for several months, and partial and sporadic services since January before that, and did not send anyone to disconnect and gather their equipment. Finally, I took the 30 mile trip to bring Charter back all their equipment.
I am glad I no longer have to deal with
Nespelem Cable Tv Providers Provider Name Locked
Nespelem Cable Tv Providers Provider Name Locked
did not communicate with me, nor did they provide proper service since January 2014. I would not recommend this company, nor anything they offer. We overpaid for the poor service we received. I have abbreviated the numerous telephone calls about service outages, no telephone, no Internet, no TV, or poor reception because my husband and I did this with Charter from mid-January through June 2014.
- Victoria L.

had to come back messed up my bill was wanting 520. plus for service, took several calls to get right. statement was right on their end but I keep getting wrong bill when logged into my account. still had problem with service and had to have return service call.
- Leona B.

I had internet, phone, and TV service from TWC. They made a billing error and did not
Nespelem Cable Tv Providers Provider Name Locked
a payment I made to them. They then cut off ALL of my services WITH NO ADVANCE WARNING!!! The incompetence of the people who work for TWC is beyond belief, but their cruelty - there is truly no more accurate word for it - makes this a company to avoid at all cost.
I tried to resolve this matter by sending emails to them; I never received any response. I filed complaints with the BBB; they never responded to them. (Check the BBB online to read the staggering number of complaints filed against TWC. And they aren't even members of the BBB. I wonder why?) I tried chatting with them online; they continued to repeat that I owe them money, even though my Discover Card records clearly show that they were paid and even though my account AS VIEWED ON THE TWC WEBSITE shows they received the amount in question.
If you want to get a sense of how truly incompetent TWC is, consider that after they turned off service to my home, their billing department repeatedly CALLED THE NUMBER THEY HAD TURNED OFF to ask me for payment!! (I know this only because the left the voice mail active, and I thought to check the voice mail.) They have both my email address and cell phone number, yet never thought to contact me either of those ways.
It turns out that this was actually a wonderful development. I quickly got Windstream service for phone and internet, and they are less expensive than TWC. But the real gift was discovering the a Roku device (only $80-100 as a one-time purchase) or an Apple TV device get about a thousand stations. If we add a Netflix subscription (only $9/month) to that, we can watch any movies we like. We can watch local TV live by adding an indoor antenna (check Amazon for indoor antennas, and read the reviews to find out how easy they are to use and to learn about web sites like that will tell you what kind of antenna you need). We can watch network TV shows when they are using the antenna, or we can subscribe to Hulu Plus (only $8/month) to watch the shows the day after they air. We are now going to save about $50 month just by not having TWC TV service, and we can still watch everything we want to see!
There are plenty of options out there. Google "cable cutting" to read about all the people who cut their cable service, saved a lot of money by doing so, and gave up nothing in the process.
WARNING: TWC is a company without a conscience or soul. Deal with them at your own risk!
- Robert S.

In the end, somehow,
Nespelem Cable Tv Providers Provider Name Locked
with the wires connected outside of my house eventually brought the modem back online and no further assistance was needed. Another thing I'd like to add is that, if the modem had not come back online, then the nearest appointment for tech to check it would be about 1 week from the date contacted. When my friends moved from her previous home to this new residence, it was such a hassle to just get new internet service set up at their new home. They had to call about 5 times before they could actually get a service appointment set up. The previous appointments they had made for some unknown reason had been cancelled. It made their moving process that much more stressful.
- Erica G.

Lost commercial power and internet service. Attempted restore after by depowering modem and router. Unsuccessful. Called
Nespelem Cable Tv Providers Provider Name Locked
and repeated process w/o success. Described my process to technician and was informed that I did not wait a sufficient interval before repowering router. Retried process as instructed. Success!
- Barry W.

1 week for appt. then
Nespelem Cable Tv Providers Provider Name Locked
did'nt show - on the phone talking with 3 difference peoples but none except the last was helpful but wrong appt date set other than the verbal date given, verified to make sure and written down but no show.
- John B.

The technician was excellent. He was very professional and knew what he was doing. I have been very pleased with the job that he did. And, while the
Nespelem Cable Tv Providers Provider Name Locked
(Optimum) service is sort of expensive, I think I am getting good internet speed, TV and phone service.
- Colin C.

Installed by technician who left his cell number and his boss's cell number. I have always been able to speak with a knowledgeable person when I got confused about accessing their service. No problem on their end just my not knowing how to work the system.
- Jane B.
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All Cable Tv Providers in Nespelem, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St
Roseville, MI


Newport, WA

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

LocalTel Communications

341 Grant Rd
East Wenatchee, WA

Time Warner Cable Pullman

1020 Southeast Latah Street
Pullman, WA

Time Warner Cable Pullman

202-238 NE Kamiaken St
Pullman, WA

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