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They also broke the job up into 2 install days, the first to remove all the carpet in the home and install the upstairs, the second to install the downstairs and the stair case carpet. The split was due to the hardwood floors being refinished and not wanting the new stain to hurt the new carpet. They did all the work without ever dinging even one wall or hurting our beautiful new wood floor.
restructuring of our main living area, including a new staircase, replacing load-bearing walls with a large beam, and enlarging our main entry. We had plans of our own & they provided good alternatives. Once we settled on a plan, they gave us one quote & a timeframe. We signed up, and they did exactly what we needed for amount they quoted & on time.
Based on that experience, we didn't hesitate to work with them again on a kitchen replacement. Kitchen cabinet & countertop pricing was more than competitive, and selections were great. Since they build their own cabinets, we were able to work with them to get exactly what our kitchen would accomodate.
As part of the kitchen work, we also asked them to replace our hardwoods through the house, and attempt to fix a problem with the floor joists in one of the bedrooms that would have spoiled the look of the new flooring. They had several people come out & came up with a fix. The only negative in this experience was the flooring subcontractor they brought in was not very helpful and seemed to be frustrated with us when we pointed out things that needed fixing. Despite all of the variables that had to be overcome, the kitchen and flooring was completed for the price we were quoted and within the estimated timeframe.
we've also worked with them on installing a couple of new doors & windows. We continue to use the masonry subcontractor they recommended for other repairs/projects.
Wouldn't hesitate to recommend them for any size project."
The project was a lot faster than I thought it would be. We stayed in our home the entire time and the guys move furniture to different areas of the room. Also, because we went with pre-finished, it wasn't a dusty project at all. I think the only real dust we had was when they ripped out the 4 layers of linoleum in the kitchen. That was a mess that none of us counted on.
All in all, I wouldn't hesitate to recommend this company. They were smart and did a fantstic job. We love our floors. And "
of our entire house in October of 2011. He told us it would take about a week to complete.
In total, it took more than three weeks. Having your house completely torn up to redo flooring is NOT a good experience. Having it take three times longer than you've been quoted is painful. Furthermore, even on the first day of starting the job he not only worked for fewer than eight hours, he also left in the middle of the day to randomly go off to do some other kind of work... multiple times. This on days I had taken vacation time off from work so as to help move furniture. Keep in mind at this point we were in contract and the floors were already torn up... we were locked into working with the guy.
He never had enough people working on the job to come near finishing in one week. At most he had one helper on some days. It's fairly obvious why it took three times longer than expected... he wasn't putting in his full day's effort into our job nor hiring assistants. At the time, we thought "oh well it's done now, it just took a long time, no big deal". That's wrong. This was a foreshadowing of what was to come.
Due to mistakes he made in installing the flooring (did not unpackage and let it breathe long enough, so it contracted after drying in our house) there were some gaps after the installation. We emailed him after these showed up on December 15th. Today is February 16th, and after ONE house visit and a string of poor excuses (the current excuse is "I need some special tool and mine broke") he has yet to even start fixing the gaps in our flooring. This is not acceptable. Furthermore, when I called him earlier this week to follow up on the issue, he assured me he had gotten the "broken tool" replaced and would show up at 5:30 today (Thursday). I called a couple hours ahead of his arrival to make sure he was coming and guess what? The man had either forgotten or scheduled something else. Net result, I'm now waiting until "this sunday" for him to come fix the issue... and who knows if that will even happen. So while his work is mostly good, I cannot emphasize enough that if you value your time at all you should not use "
I am so confident of receiving fair and good value from "
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