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He was uncertain how to hook his machine into my furnace unit. He called his supervisor and then proceeded to cut 2 holes into my duct panels for his equipment. He did seal them when he was done, but my husband was quite upset.
I have had my ducts cleaned before without having to be cut but it was hard to communicate with him. He was not proficient in english and he didn't exhibit confidence in his knowlege.
From the vents I checked while he was still here, one vent he forgot to clean. One vent was not cleaned thoroughly.
He did hook up his machine to do them but seemed bothered by it.
As he disconnected his unit my whole house stunk as if all the dust he had colledted was dispersed into my house again.
After he left I found balls of dust hanging in the ceiling vents in the downstairs of my house. I am not sure that he ever removed the metal covers.
I had to vacuum the whole house after he left.
He was a very nice man. Unfortuneatly we weren't able to communicate well and it gave me the feeling that he didn't really know what he was doing.
I just spent time reading recent reviews for them becuase this is the first time I have used Angie's List. I am dissappointed with my experience and it seems half the people had similar response to their BIg Deal offer. Maybe it was too much for them to handle
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