Federal Way Mattress Showrooms

in Federal Way, WA

Sample Reviews


Very impressed with
knowledge of the products he sells. Took the time to go through the selection with us and explained how the items were made and the quality difference per the price. Business offers free delivery and picked up the old bed and disposed of it.
- William D.

9, 2013, desperate for relief from my arthritic hip, I bought the most expensive king size Tempur-Pedic adjustable air bed in the store, at the Cypress, TX
10, 2014 -- one year to the day later -- my wife woke in the middle of the night sleeping on the foundation because the air bladder on her side of the bed had blown out. My wife and I are normal people of normal weight for our ages. The mattress had certainly not been abused in anyway. To the contrary, we treated it like the expensive prized possession that it was. The bed frame is a high-quality Lexington bed with more than adequate support, and of course, we also purchased the outrageously expensive Tempur-Pedic foundations to go with the mattress, and it was professionally installed by
was unwilling to offer any resolution beyond the Tempur-Pedic 1-800 number.
After 15 minutes, on hold to Tempur-Pedic, a representative took my information and informed me that a new mattress would be shipped under warrantee from an undisclosed warehouse, and would probably take as long as two weeks to arrive. I responded that this was not a normal mattress that I could sleep on until the replacement arrived. This was an inflatable bed that was completely useless at this point.
I asked why they couldn't simply arrange an immediate replacement through my dealer,
. They responded that their warrantee policy did not allow that option. I asked how they expected a 60 year old man with arthritis to sleep on the floor for two weeks. They had no answer, but were completely unmoved, even after escalating the issue to a supervisor.

- Jon B.

Federal Way Mattress Buying Articles

Mattress Buying reviews in Federal Way


Federal Way Mattress Discounters Provider Name Locked
and his crew showed up thirty minutes before schedule. They worked very efficiently and as a well-oiled machine.
Federal Way Mattress Discounters Provider Name Locked
informed me before taking steps that may not lead to the results I wanted. An example of this is when he was cleaning our black-out shades: further work could have removed the black-out material. His training and experience enabled him to do the best work for our needs and use the techniques most suited for our types of shades. He cleaned our valances in-place so they did not change shape nor shrink. This was a well-appreciated service, freeing me from removing the window treatments and hauling them to a dry cleaner.
His work crew was respectful and cleaned up after they were finished.
- Chet B.

We had purchased a mattress and box springs at the west location about 20 years ago and had been very satisfied with the product, so when we were ready to purchase again, we went without hesitation back to
Federal Way Mattress Discounters Provider Name Locked
and were pleased to find a shop closer to home. The shop was laid out well and sparkling clean, the salesman friendly and professional. We told him our interest, he showed us two beds and a cutaway of how it is assembled. Making the payment and delivery schedule was brief. How the parts of the old mattress and box springs are recycled was also explained. Early evening on the day of the delivery as promised we received a phone call with a two hour delivery window, and the next day, again as promised, we received a call saying they would be there in 30-35 minutes. The two men were friendly, used shoe booties, assessed the path from door to where bed was going, removed old mattress and box springs, sleeving them in plastic, and brought in new. There were no mishaps or concerns getting new in and old out. They were in and out in 20-25 minutes. Two days later we are well pleased with our purchase and the services provided. We like to buy local and
Federal Way Mattress Discounters Provider Name Locked
is not only a local distributor, but the product is made in Columbus as well.

This is a low pressure store. The owner took the time to get me the best Tempur Pedic for my needs. He presented me with a thorough overview of the various mattresses in the Tempur Pedic line.
I had previously searched for the Tempur Pedic that I was interested in and visited several dealers within the Gulf
Federal Way Mattress Discounters Provider Name Locked
Federal Way Mattress Discounters Provider Name Locked
and Pensacola area.
Federal Way Mattress Discounters Provider Name Locked
's price was $1,100.00 less than Rooms to Go and other local sellers. With my purchase I received free setup and delivery and they hauled away my old mattress and box springs for free. What a great store. We will be buying a second Tempur Pedic from them in the very near future.
- David H.

We ordered a sheet set from this provider at a local home show. We never received our merchandise. E-mails sent were never answered. The phone number goes to an answering machine and calls are never returned.
Federal Way Mattress Discounters Provider Name Locked
are complete rip offs. They take your money and don't send your merchandise. Never purchase anything from them.
- Russ L.

I purchased a new mattress and box spring to replace a 17 year old set. Unfortunately, during this time I was undergoing cancer treatment and did not have the energy to shop around like I usually do. Co-workers had purchased mattresses recently from Best and were very happy. Based on sales staff recommendation, I purchased one of Best's own line of mattresses and box springs. The delivery people came on time and set up the new mattress and box spring and hauled off the old set. They did, however, leave large pieces of plastic in the yard. Initially, the mattress felt comfortable, but over time, I began to experience back pain and was practically crippled with back pain when I got up. One day I laid down on my guest bed, fell asleep, and realized, no back pain when I got up! I slept in my guest bedroom on a 55(!) year old boxspring and 20+ year old foam mattress for over a year, with little or no back pain. In the last few months I began sleeping again on the
Federal Way Mattress Discounters Provider Name Locked
and the back pains returned, and at times have shooting pains in my back while laying down and when getting up. I cannot put much of a mattress topper (1 inch) on because the mattress is so deep, that I can barely put my sheets on. I cannot afford a new mattress so I guess I am stuck with a $1100 horrible mattress and boxspring. I will admit I never contacted them because I thought you could not return mattresses. I wish I had my old one back!
So service was okay, except for leaving plastic in the yard, the product is what is awful.
- Margaret B.

I called and ordered the box spring over the phone with a great salesperson,
Federal Way Mattress Discounters Provider Name Locked
. She helped me figure out which box spring I wanted over the phone and got the order placed for a delivery. The delivery people arrived an hour ahead of schedule and I was tied up in a meeting at work, so I had my boyfriend head to my house to let them in to deliver the box spring. There was a small tear on the bottom, and one of the plastic corner covers was barely hanging on by one staple. These were things I was willing to overlook, since it's just a box spring and not the actual mattress.
Several days passed and by the time I was finally able to get the new box spring set up, I realized they sent me a full instead of a queen as I ordered. I called right away and spoke to another salesperson. He had an extremely difficult time locating my order and originally had someone else's order up (maybe that's why I was delivered the wrong size!) So, I asked them to call me back when they found my order and had more details. They didn't call me back after a couple of hours, so I had to call them again to ask about the next available date they could deliver the correct size. On that call, he let me know that it would be a couple of days, but I really needed it ASAP, so I offered to go to the warehouse myself to make the exchange the next day. He mentioned they would inspect the box spring and may not take it back if it was damaged - so I let him know about the hole and plastic piece. He asked if I notified the delivery people about these damages and wasn't very polite. Ultimately we worked something out for me to drive the full back to the warehouse and pick up the queen.
It ended up raining leaving me unable to make the exchange myself (even though the box spring was covered in plastic I did not want to be responsible for any further damages that may have been caused by the rain). I called again to ask when they could come pick up the full box and bring a queen they said it would be a couple of days. I told them I really needed it taken care of sooner. At this point, I had gone above and beyond as a customer to try to rectify their mistake. The person I spoke with this time promised me a phone call the very next day as soon as he got in after he spoke with his manager, but here we are... no call...
At this point if they are unable to get my queen box over to me today, I just want them to pick up the full box spring that doesn't fit my bed and give my money back. I went the cheap route going to the closest inexpensive place for the box spring, and as the tried and true saying goes, I got what I paid for. Poor customer service and a couple of days later, still don't have the box spring I ordered.
- Lucy M.

I'm pleased to report that
Federal Way Mattress Discounters Provider Name Locked
replaced the defective mattress that I purchased last year. I upgraded to a better quality mattress and had to pay more for it, but they took back the other mattress and gave me full credit.
- Teri S.

The people at both Locations I visited, Southtown and Knollwood areas were long time employees, very knowledgeable and friendly. We had shopped many other places, with bigger brand names, but liked the locally owned, since the 40's, vibe. we've been very happy with the beds and the delivery was handled with skill and puncuality.
- Tim R.
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All Mattress Discounters in Federal Way, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


3520 Kitsap Way
Bremerton, WA


3210 Hewitt Ave.
Everett, WA

Bassett Furniture-Lynnwood

2701 184th St SW
Lynnwood, WA


300 NE 45TH ST
Seattle, WA

Costco - Issaquah

1801 10th Ave NW
Issaquah, WA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DirectBuy Seattle

21222 30th Dr SE
Bothell, WA

Elmer's Express Delivery

516 Date Ave
Sultan, WA


3 locations -- BELLEVUE, EVERETT,
Seattle, WA

Legal Shield

10900 Kuhlman RD SE
Olympia, WA


13311 NE 175TH ST
Woodinville, WA

Quality Rentals

8219 Pacific Avenue
Tacoma, WA


PO Box 924
Bothell, WA


5354 Ballard Ave NW
Seattle, WA

The 6 Day Mattress Store

16005 Redmond Way
Redmond, WA

The Old Cannery Furniture Warehouse

13608-A Valley Ave E
Sumner, WA


8209 Ruxton Crossing Court
Towson, MD

Zimp Inc

PO Box 99788
Seattle, WA
Federal Way Zip Codes

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