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Everett Home Warranty Articles
Home Warranty reviews in Everett
install the breaker and finish the repair. I heard nothing further until after waiting 3 weeks I called to see if they obtained the part
and would be out to finish the job. They told me the part had not arrived from the manufacturer yet. I escalated the problem to
factory would be shipping the part to them in the next two days. A week later, United Air Temp called and said that the part was shipped and scheduled with the repair for September 3 (the soonest they could do it). My AC has now been out of service for over 30 days at this point.
The technician (a different technician that the first one) from United Air Temp arrived on September 3 to make the repair only to find that they had ordered the wrong part. He stated that he would have to order the right one. He said that it would take the same amount of time to get the part as the last one.
I called AHS to complain about the problem and they said that they would "investigate" the issue.
AHS was slow respond back to me and did very little to help resolve the problem.
My A/C unit was repaired on 9/17. I took 48 day (9 weeks) to fix my A/C. Keep in mind that this occurred during the hottest month of the year.
I will not be renewing my warranty with them and I do not recommend them to anyone.
Basically, you call the number and file a claim over the phone, they give you a list of people in your area that they can pay directly (although you can use whomever you want as long as you get the dollar amount approved first and are willing to be reimbursed after paying the repair guy). Super easy.
They fixed my furnace twice, which was a couple hundred bucks each time. And, they replaced my dishwasher motor and control panel, which worked out to $450. They have limits on what they will pay to fix, and if they won't fix it, they'll give you money towards a new appliance. I believe it would have only been $100-200 towards a new dishwasher, so it would have been cheaper for them to just refuse to repair mine. But, the person on the phone talked to a manager, and they paid the full amount to have it fixed which they contractually were not required to do.
These guys are awesome. If you're buying a home warranty or buying a house and the seller is paying, go with these guys. Very happy.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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