Everett Chimney Sweeps

in Everett, WA

Chimney Sweeping Reviews in Everett

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They arrived on time and were meticulous in their preparation so there were no messes to clean up when they were done. They worked quickly and efficiently straight through lunch hour and finished in about 6 hours total. Excellent work - we are so pleased with our warm room now!
- Libou B.
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The mason and crew were professional and friendly and easy to communicate with. The billing was clear. I was assured that the tucking would be okay as my concerns were centered around the concrete and freezing. The lead took measures to heat the tucking . The weather was very cold and it took a day and a half. There is some debris on the deck railing and hopefully that will clean off when it warms up. They did clean up after their-selves and the debris was a small oversight if it cleans off and not stained. By appearance all looks well and time will tell on tucking. I would hire these people again and I did appreciate the crew very much. The price and quality grade are rated as such as I do not know what to compare prices with. The quality by appearance looks very good and the proof will be in the pudding down the road.
- Arnold A.

Everett Chimney Sweeping Articles

Chimney Sweeping reviews in Everett

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My initial phone call was returned promptly and chimney cleaning was scheduled for the following day. The whole job took about 50 minutes. In addition to the actual chimney cleaning, all the ashes from the wood
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was vacuumed out and the glass door was cleaned. Everything was neat and tidy when the job was completed. I was very happy with the result.
- Christina D.
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We had left the previous bad review due to a suspected no-show. After the review and a voicemail,
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contacted us and we came to the conclusion that there was a misunderstanding of the scheduled service date. Never having used this company before, we were unaware that they would call a day in advance of a scheduled appointment. We didn't receive a call the day before that we expected the appointment and thought that there was a no-show when the company did not arrive on the day we expected service. CM had the appointment scheduled for the following week. Bottom line, there was a misunderstanding about the date of service and CM was apologetic and sincere in wanting to keep the service date scheduled for the following week. The service itself was top notch and the CM technician
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was very professional and helpful with his advice about our
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. I would recommend this company and will continue to use their services going forward.
- Shanna E.
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At one point we had smoke from our fireplace coming out of our attic. We stopped using the fireplace after that one experience. we wanted to get the fireplace repaired so we called
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. He was great! He showed up on the day he said he would. He was early and he even called to let me know. He did a thorough inspection of the fireplace and even looked in the attic where the smoke had come from. It ended up being a strange
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& no repairs were needed. Rather than trying to make some money off me anyway, he was honest and told me no repairs were necessary. He didn't even charge me for his time though that would have been understandable.
- Christopher S.
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I did not end up using this company. I was not impressed with their
professionalism on the phone and the lack of customer service. The
voucher I had purchased was past it's expiration date and I was calling
to find out if they would still honor it or what their policy was
regarding expired coupons. They said it was Angie's List's problem...not
impressed. The people at Angie's list however, handled everything very
nicely and with professionalism and great customer service. Went with
another service provider from Angie's List and was very happy with the
service I received.
- Jenifer H.
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I had bought a foreclosed home and had no idea when the last time the chimney was cleaned. I was able to get an appointment quickly.
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took the time to also do an inspection on my chimney. The insert was giving him trouble so he had to leave and get tools without charging me extra for taking up his time.
- Kelli B.
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Knowledgeable. Thoroughly explained alternatives. Honest when it came to identifying additional work I did not need. Work was performed the same day as inspection. Also informed me my shakes showed signs of splitting/separating which might lead to future leaks. I was already aware of that and had been taking bids. Overall felt this was a contractor who was in business to do the right thing for the customer and exhibited excellent customer care.
- Tanya O.
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The work they did came out just fine, however the experience was not all that good.
I want to clarify that the grade for professionalism applies to the company as a whole, not the guys who did my work.
Those two were great but they couldn't overcome the issues with the company overall.
First the good part.
When the guys did get here they were polite, professional and seemed to do a good job of cleaning my chimney (not being a sweep myself it is a bit hard to tell).
They left the house as clean as they found it and were pretty quick about getting done.
Now for the parts that I was not happy with.
1) As others have noted this company seems to exclusively use a phone message service so good luck talking to anyone with less than 2 phone calls minimum.
It took me 3 calls (2 messages which I left for them through the phone service and a call back to schedule after the 2nd message) to get an appointment to have the cleaning done.
Let me be clear, based on my experience the phone service can do NOTHING FOR YOU, so if you deal with this company you will double the number of phone calls you make and when you are able to get anything accomplished on the phone it will be on their schedule not yours.
2) When I did get to speak to someone they told me their calendar was very full and it would be a couple of weeks before they could get out, not a big deal but another minor point. I picked a date and was given an appointment time, not a time window a single time.
Then on the day of the appointment that time comes and goes and nobody is here. I wait an hour or so and finally call their phone service and leave yet another message (if you are keeping track this is now the 5th phone call I have had to be on and I have only spoken to someone who can help once).
About 10 minutes later the guys show up and start working on the chimney.
After I get them set up I go back downstairs and there is a voicemail on my phone from what I assume is the owner of the company.
The
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of the message is somewhat accusatory and condescending letting me know that they don't schedule appointment times but rather 2 hour appointment windows, that I am the 3rd appointment of the day (not really sure what that has to do with anything) and the guys are on their way.
Honestly the message sounded like it was a huge inconvenience to let a customer know that someone was coming.
Had the time window thing been explained when I made the appointment I would have put a window on my calendar and there would have been no issue but instead I wasted more of my time in trying to chase down what was going on and where folks were.
3) While the guys were here I asked them about replacing the damper in my firebox with a chimney cap model to seal things up better and stop letting heat out of the house.
They seemed to think it might work but really showed no interest in finding out for sure or adding one to the house.
I was all set to pay for a new cap and get things all taken care of for the fireplace but I will now be looking for someone else to put a new damper in for me.
As I said they did a decent job and were polite and professional enough but the amount of my time that the company wasted with their phone service and lack of clear communication combined with their seeming lack of desire to sell me a service/upgrade I asked about tells me I need to look elsewhere for my chimney needs.
YMMV but I won't be using them again
- Douglas H.
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2012 When
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arrived he spread tarps where needed. Cleaned both flues with no mess.Then installed two stainless chimney caps. The last thing he did was the work on the wood
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. He answered all questions I had during the job and I now feel much more informed. Overall he did a great job. Wood
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is working better than ever. Will call him next year for the cleaning.
- carolyn K.
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All Chimney Sweeps in Everett, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-Clean Chimney

3318 Lincoln way
Lynnwood, WA

Afew Points of Interest

15114 s.e. 107th st.
Renton, WA

Affordable Chimney

18203 108th Street Ct E
Bonney Lake, WA

Air Cleaning Technology ACT

13518B SE 268th ST
Kent, WA

All About Chimney Cleaning & Repair

10929 10th Dr SE
Everett, WA

All Star Chimneys Inc

20621 Calhoun Rd Apt 6
Monroe, WA

Anderson Fireplace & Spa

14616 Smokey Point Blvd
Marysville, WA

Archstone Masonry

1928 Turk Dr
Marysville, WA

ASK Duct Services

11847 124th Ave NE
Kirkland, WA

Black Horse Masonry LLC

900 Meridian E
Milton, WA

C & H Chimney Sweeps

23913 Witte Rd Se
Maple Valley, WA

CHIMCARE LLC

1980 Willamette Falls Dr
West Linn, OR

Chimcare Seattle

20126 Ballinger Way NE #274
Seattle, WA

Chimney Masters

1415 Broadway
Everett, WA

Chimney Plus Service

7017 S 115 Street
Seattle, WA

CM Heating Inc

1415 Broadway
Everett, WA

CME, Inc.

1266 Bay Loop SW
Olympia, WA

CRAFT STOVE OF WASHINGTON INC

1110 BROADWAY
Everett, WA

Cronos Chimney

223 118th Dr NE
Lake Stevens, WA

CroppMetcalfe

8421 Hilltop Rd
Fairfax, VA

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Everett Zip Codes

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