Eastsound Upholsterers

Eastsound, WA

Eastsound Upholstering Articles

Sample Reviews

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This company is a train wreck. Period. After 6 hours of picking out fabric and style of drapery the order was place and a $1,550 deposit was given. We set an install date for 9/17. On 9/16 I got a call from
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(good luck getting a call back or text from this woman....you will chase her forever) stating there was a SMALL issue. She shows up at my house the Day BEFORE my install. Totally new fabric....and NOT the one I chose!!!! Yes, the day before install she shows up with a roll of raw fabric and a SLIVER of my chosen fabric (literally it was a sample of my old fabric that was 2 inches long and LESS than 1/4 inch wide......yes a quarter of an inch.....tough to make a comparison). The 9/17 install was agreed upon on 9/15.....yes....9/15. They knew...as it's tough to put together over $3,000 worth of draperies in a night. When I asked what was going to be installed on 9/17
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told me the rods would be and the fabric would be a few days later....never mentioned that. They are probably the only 'game' in the area and that's why they can treat you like crap. I am out my time and now I have to totally repeat this process. Yes, unless they perform some miracle I will be seeking legal action for my time and broken contract. Stay far away.
- Phillip J.
A

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picked up the material along with the cushion to be covered at the scheduled date.
She also returned the finished product to my residence once completed. She did a wonderful
job on the seams and trim work. Very impressed with her work. I would definitely use her services again.
- Anita P.
A

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It went very well. Because my chairs came out so well it was like having a new dinette set. I would highly recommend them to anyone. They really go out of their way for their customers. Which is a service very hard to find today. They are responsive to your needs and they communicate well.
- catherine M.
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We had an excellent experience working with
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at
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. He listened to us and as a result was able to help us pick our material and it is beautiful. Our schedule this summer has been hectic and
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went out of his way to pick up and deliver the couch as requested. Most importantly his work is expertly done and we have a beautiful new couch.
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is a professional and a pleasure to work with.
- Maureen W.
A

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They met us at our home to bring fabric samples and discuss fabric choices. They were very patient and offered suggestions for the optimal outcome. We decided to think about fabric choices so they came back a second time for our decision and to pick up our sofa. Sofa was upholstered and returned to us in almost the exact estimated time. They then picked up 2 chairs and a footstool. I had picked out some fabrics for those but
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had listened intently to what I said I liked for the 2 chairs and offered a couple of alternate fabrics. She had kept her eye open for fabrics I might like and she was spot on. We ended up using her suggestions and I couldn't be more pleased. They covered the 2 chairs and footstool and the job was exceptional just like the sofa. She also made arm covers and pillows to match. Delivery of finished products were on time as before.
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helped in the whole process and was amazing in touching up dents/scratches on the legs of the furniture. Look like new. The seats of the chairs were reworked and are so comfortable. Such a professional job! Would definitely use them again and recommend to anyone who wants quality and professional job!
- Brenda F.
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Received excellent advice in choosing fabric, including answering questions on how to determine if a color would work well with an existing chair that has a busy pattern and multiple colors. Explained options in redoing the cushions in case I wanted to make a change in how they were done. I was really pleased with how it all turned out especially since the fabric selected was one the provider suggested and I took a sample home "just in case" but didn't think for a moment I would actually choose it. It turned out to be our first choice and worked out extremely well. Couldn't be more pleased with it.
Actual cost was identical to the estimate.
- Helen H.
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Bill gave me a reasonable quote, picked up my recliner (small, Lazyboy), did the job and even refinished the wood. Then he dropped it off, no problems. It was beautiful.
- Luanne M.
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These folks are the champs!
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was fantastic and really helped me out in selecting fabric. I never felt rushed or like she had something better to do.
The work done was just beautiful. We had a miscommunication about a small thing which was quickly remedied. (
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of great customer service recovery) Everyone comments on the beautiful results.
All of the employees/family members are exceptionally friendly and genuinely interested in pleasing the customer. I can't say enough nice things about them.
I know this sounds fake--it isn't. Look at my other reviews and you will see that mine are all over the map. This place is just exceptional (except that they really are NOT in
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, but close enough!)
- NANCY C.
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came with tons if fabric choices. He promised pick up and delivery on reasonable dates and met each date. Very good experience.
- Janice M.
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had the fabric supplier send me a large swatch of the material I was interested in because he was told that the dye did not absolutely match what was in the sample. He was very meticulous in this way about the entire project. He was very articulate about every point of the process. Once he had the piece in his shop and stripped he called to tell me they found a note on the frame that was theirs and they had re-upholstered the couch before in 1989! My Mom had used them when she was alive!
- Joseph F.
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All Upholsterers in Eastsound, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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Jeromes Upholstering Inc.

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PARADISE UPHOLSTERY

PO BOX 824
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PREMIER SUEDE & LEATHER CLEANERS

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