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Local Articles in Colville
Eye Care reviews in Colville
Some of the staff lack customer service skills and are outwardly rude. A few staff are their saving grace by trying hard to establish rapport and provide personable care.
I was very disappointed in how he interacted with my Mom and me. Several comments he made were either inaccurate and/or irrelevant to her situation. I'm now researching other retinal specialists for my Mom because our overall experience has caused my Mom and me to wonder about his priorities because of the following:
Medicare paid over $2000 for the eye injection he administered to my Mom. That makes one wonder if the decision to provide this treatment is done out of the patient's best interest or the doctor's, especially since this treatment may call for injections every 4 - 5 weeks for up to 2 years, with the primary goal of maintaining current 20/50 vision level, and a small
Many months went by until I learned that Dr.
Before reporting this alleged “farce” to the appropriate authorities, I wanted to review our medical records in order to verify certain dates and to ensure accuracy. Therefore, I made numerous written and telephonic requests to the offices of Dr.
Specifically as to the effectiveness of treatment, Dr.
I reserve drawing any conclusions regarding this matter until I can at least obtain my medical records requested from Dr.
variables involved with my situation. Everything was OK at that time,
but a month later I had to return with another problem and he diagnosed a
retinal tear. He and his staff rushed me down the hall to a retinal
specialist who did surgery right away. This type of concern and response
is refreshing. Dr.
for your eye needs
As for the office setup and staff I must say I was impressed. The office was busy ahd the staff was quick and well organized.
he would have to cancel all of his appointments for at least the entire month of November, 2014, he delayed notifying his patients until shortly before their appointments and wrote that it was due to an unforeseen circumstance. His office refused to re-schedule my appointments with Dr.
surgeries and improving my vision in 2014. I will pay thousands of dollars for an additional insurance deductible in 2015.
said that there was no patient information. His employee sent me to purchase a $108 prescription which I did not need, and I have never opened the bottle. I posted a question in his online Message Center about my medications, but no one responded. They gave me printed post-op instructions to use an eye medication but did not warn that it would cause blurry vision; when I contacted Dr.
exam rooms for a total of 2-1/2 to 3 hour office visits. A sign says to notify the receptionist if you have been waiting for longer than 15 minutes, but they don't do anything about it.
patients in the past, at present, or in the future.
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