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Bellevue Skylight Installers Reviews
Damin does an excellent job communicating with us as his clients, provides professional documentation and consultation throughout all phases of the project, and does amazing work. We will definitely be looking to
I love the roof and the skylights--it's totally changed my home. "
We wanted to replace the original (1979) aluminum windows and sliding doors in our 2 level home, and had solicited bids from a handful of companies, including Ethos. Bill came and did the estimate himself. He was punctual, courteous, and professional from the start. Their pricing was competitive relative to bids from other companies. After the initial estimate, we decided to proceed with Ethos. At my request, Bill provided references of past customers. I phoned and spoke with two families, and both were very pleased with the work Ethos had done for them.
Before finalizing the contract, I had more communications with Bill over the next week or two with questions about window features, warranty information, energy efficiency, sound insulation, the installation process and trim options. Ours project was a significant investment for us, and I wanted to make sure that we made the decisions as well as we possibly could. Bill was consistently responsive and very helpful, each time providing information so that we could make an informed choice. When we signed the contract and put down a deposit, I felt knowledgeable and assured about the exact details of the product and the job.
The factory lead time was about 3 to 4 weeks from ordering to delivery. After ordering, Bill let me know the estimated delivery date; and a week before delivery, Bill emailed me to remind me of the delivery date, as well as the date the installation would start.
The installation took 10 working days. The same two guys,
Now it has been 6 months since the windows have been installed, and we have no complaints whatsoever. We are very satisfied with the quality of of the windows and the quality of the installation. All in all, Ethos was a pleasure to work with. Not only would I happily refer friends to them, I will be having Ethos replace the skylights in my house soon."
We're sad to say, this is the first company we've contacted that failed right out the gate. We called 3 times total to have someone from this company come out to give us an estimate for several skylights. Realize they can't get to everyone, but they really should learn the first thing about running a business or do the right thing and call the customer back, even if it's to tell them they're so busy they won't be able to come out right away, or simply aren't interested in the job.
Have to admit we're never encountered this from any of our Angie's List contacts so this experience has been truly disappointing."
This job would require a lot of new framing because of the attic height. I received a quote a few days later with some pricing options. In the end the quote, while not outrageous, was just too much of the overall budget and we decided not to add a skylight. There are a couple of other places, I am considering and will definitely call them again."
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Lake Stevens, wa