Sample Reviews

A

Rating
Excellent job and completely satisfied. Tile flooring installed free as bonus. Ceiling fan also hung professionally.
- Dennis B.
A

Rating
The crew was here on time. They were very neat and respectful of my house. The job was done quickly and efficiently just as planned when I received my estimate.
Auburn Sunrooms Provider Name Locked
is very fair in pricing, honest, and reliable. I will definitely use them again in the near future!
- Ann J.
A

Rating
They are, quite simply, amazing. The detail and quality of their work is unparalleled. The don't hire temporary workers and use the same team for every job. The attention to detail and workmanship is on a level that is hard to find these days. We also had complete confidence in
Auburn Sunrooms Provider Name Locked
and his crew. We had no problem giving him the key and letting them all work unsupervised over the course of the various jobs. We will and have recommended them to others.
Only thing to be aware of, quality takes time, and the jobs are not completed quickly. Each job took longer than estimated, but we have an old house and issues cropped up. They are also a bit pricier than other cut rate contractors - but again, quality. We were willing to trade time and price for quality. Also, they can sometimes be hard to get a response from.
- Kristyna B.
A

Rating
They did a great job. They created a high enough ceiling to the screen enclosure so that we don't feel closed in. We had previously purchased a larger than normal front screen door, which they had no objections to using. They came back and took care of couple of holes we found in the screen - came back quickly. It was completed within 3-4 days. Very satisfied with the work and professionalism.
- Boyd M.
D

Rating
This company installed a new patio and screen enclosure on the back of our house.
Short Version : quality of the installation and materials were very good, installers were kind and professional, and the price was competitive with other quotes. However, the communication was non-existent from FSB's end, I had to call and email several times to get responses to any questions, and we were delayed numerous times with poor explanations. When it came time to actually install the screen, our start date was delayed every time we spoke to the project manager and we were told false information by him several times. If it wasn't for the quality of the product and the price, this review would've been an F.
Long Version :
Estimate/sales process - went very smoothly, we were given lots of good reasons to choose them over another provider - price was competitive with what we were quoted from 4+ other companies in the area. Contract signed on 4/10/14 with 1/3 deposit put down.
After signing the contract, we were sent all the documents to give to our
Auburn Sunrooms Provider Name Locked
in a prompt manner. We were also sent an 'approval drawing', which we signed off on and sent back the next day, and were asked if we wanted them to apply for the building permit while we were waiting for
Auburn Sunrooms Provider Name Locked
approval. We told them to proceed, and submitted everything to our
Auburn Sunrooms Provider Name Locked
.
Auburn Sunrooms Provider Name Locked
approval was received the first week in May - we immediately notified FSB that they were cleared to begin their work.
Several emails and phone calls during May to
Auburn Sunrooms Provider Name Locked
, the project manager, went un-returned. Finally, we were notified mid-May that
Auburn Sunrooms Provider Name Locked
had been let go and our new contact would be Rich. Rich called Tuesday 5/27 to tell us that we were definitely 'on the board', and asked if we were having them do our concrete and pavers. We told him yes (which was in the contract from the beginning), and he said he would follow up and would call us back Wednesday 5/28 with an official start date.
Wednesday 5/28 and Thursday 5/29 - placed calls to Rich, no answer and no return call. Also sent 2 emails to his gmail account, also heard nothing back. On Friday, 5/30 I emailed Rich again and copied the owner,
Auburn Sunrooms Provider Name Locked
. That same afternoon
Auburn Sunrooms Provider Name Locked
got back to me, said our permit was received on 5/20 and that the concrete crew would come the next week to start.
Wednesday 6/4 - Concrete crew came and dug the trench/laid the rebar
Monday 6/9 - contacted
Auburn Sunrooms Provider Name Locked
to ask when the concrete would be poured - apparently FSB forgot to put our survey in with the permit package and the first inspection was denied by the city -
Auburn Sunrooms Provider Name Locked
emailed me a new copy, I put it in the package the same afternoon, and he said the inspection would be rescheduled. On Thursday, 6/12 - the concrete was finally poured.
Thursday 6/19 - followed up with
Auburn Sunrooms Provider Name Locked
to ask when the pavers would be installed. The paver installer came out the next day (6/20) to start installation and completed in two days. Pavers were installed well and the work done was very good. The only issue we had was that the paver installer did not carry the same pattern throughout - seemingly because he was running out of pavers of a certain size. To their credit,
Auburn Sunrooms Provider Name Locked
and FSB offered to send the installer out to rectify it, but we didn't see it as a big deal so we declined.
Tuesday 6/24 - followed up with
Auburn Sunrooms Provider Name Locked
to ask when the screen would be installed. He said the measure guy would be coming out and the office would be calling with an installation schedule. We finally received a call on Wednesday 7/2 (after 2 emails and multiple calls) to inform us our date would be 8/4. We expressed our displeasure, saying that Rich had already told us we were 'on the board' and now they were apparently just putting us on their list in the 'first available date'.
Auburn Sunrooms Provider Name Locked
responded and told us that he would get us on an earlier schedule and Rich would call with a new install date.
Thursday 7/10 - still no word from Rich. Followed up with
Auburn Sunrooms Provider Name Locked
to ask him to have Rich call us - he didn't respond.
Friday 7/25 - still no word from Rich. Followed up with
Auburn Sunrooms Provider Name Locked
and Rich called us afterwards to say that our date was 8/4. Informed him we were supposed to be on an earlier schedule. He said that the crew was actually on schedule unlike their other install crews, but they had one more big job to finish Monday-Friday (7/28-8/1) but they may finish up early - and if so they would be out to us Friday 8/1... but if not, definitely Monday 8/4.
Monday 8/4 - our long awaited install date. Rich called at 10 AM to inform us that the crew was hung up on the big job they were doing and wouldn't be able to make it out until Wednesday 8/6.
Wednesday 8/6 - no crews, no response to phone calls to Rich
Thursday 8/7 - got in contact with Rich, he said because of the rain they would be out first thing Friday morning (8/8)
Friday 8/8 - Rich called 7:45 AM, said the crew had
Auburn Sunrooms Provider Name Locked
of 2 hours to finish on another job then would be to us right after lunch. Crews did not show up at all.
Monday 8/11 - Called Rich twice, he called back after the second time and said it was 'looking like Wednesday' because they were still on another job (8/13)
Wednesday 8/13 - Called Rich 9 AM - crews were loading up and heading our way. Left work to be home when they arrived. Crews called at 12:45 and said they were just leaving (3+ hours to load up?). Crews finally arrived after 1:30 PM. Installers were kind and professional, but left at exactly 5 PM. They arrived back at 8:30 AM on Thursday 8/14 to continue working. Crew left before 3 PM without finishing the job (no rain in sight). Friday 8/15 - had to call the crew to see if they were coming out because it was after lunch and there was no sign of them. They said they had to stop at another job for a couple hours and would be right over. Arrived after 12 and left before 3 because of rain. Job still not done.
Crews finally came Monday 8/18 and finished the job. All in all, 4+ months to get a small patio and screen installed. For comparison, our neighbors went with one of their competitors for the exact same job (even about 50 square feet larger than ours), including footer, pavers, and screen enclosure, and finished 1 1/2 months before ours.

If you're willing to deal with the frustration and incompetence of their scheduling, as well as being flat out lied to when it comes to when the crews are showing up, they have a good final product. However, we would never recommend them to a neighbor or friend because of all the issues we had. Hopefully they get a handle on their project management team and put some real scheduling in place - otherwise it'll result in many more upset customers like us.

- Bryan K.
A

Rating
The workers were VERY professional, polite and fast paced.
Auburn Sunrooms Provider Name Locked
and his crew completed a very large screen enclosure (covering my patio/pool area) in less than a week! They worked steady and were always polite and professional. We were very pleased with the outcome of our new screen enclosure and would not hesitate to use them again! They also cleaned up after the job.
- Janet W.
A

Rating
Price was more than fair workers arrived on time everyday and they finished ahead of schedule. Home looked great when they were finished windows were trimmed inside and out looked great. The workers were real gentlemen and cleaned up very well. Have nothing negative to say.
- David B.
F

Rating
My wife and I sought bids from three contractors to build a deck and screened patio room off of our kitchen in the back of our
home.
One of the companies we called was NuSash of Indianapolis after picking up a flyer at the Indianapolis Flower and Patio Show. We called the office on April 24. They sent out
Auburn Sunrooms Provider Name Locked
Auburn Sunrooms Provider Name Locked
and
Auburn Sunrooms Provider Name Locked
came to our home on April 24. He presented his business card with the NuSash logo and NuSash office number and address. We called
Auburn Sunrooms Provider Name Locked
back directly on his cell phone on May 6 to write up a contract.
The contract called for us to pay $6,800 up front and
Auburn Sunrooms Provider Name Locked
said he would call 811 (Call Before You Dig) and get the necessary permits to build the screen room and to bury an electrical line. Altogether,
Auburn Sunrooms Provider Name Locked
agreed to
* Construct a deck and screen room
* Bury an existing electrical line from our home to the garage,
* Construct a concrete sidewalk with brush-finish from the screen room to the garage,
* Add gutters and downspouts to our garage,
* Replace a piece of panel siding on the garage.
When it came time to make the downpayment,
Auburn Sunrooms Provider Name Locked
told us to write it to
Auburn Sunrooms Provider Name Locked
Auburn Sunrooms Provider Name Locked
dba
Auburn Sunrooms Provider Name Locked
and Son instead of NuSash. He told us that NuSash’s owner,
Auburn Sunrooms Provider Name Locked
was in the hospital and that writing a check directly to
Auburn Sunrooms Provider Name Locked
would expedite the work and that he would work it out with NuSash and
Auburn Sunrooms Provider Name Locked
later.
I was suspicious of this and my suspicion grew when my bank called in a few hours as
Auburn Sunrooms Provider Name Locked
tried to cash the check at two different branches of my bank. He altered the check at one of the branches to try to get them to cash it. I had to write him a new check. However, I felt comfortable enough to proceed when
Auburn Sunrooms Provider Name Locked
came back to our house to make markings in the yard and again the next day to introduce me to his subcontractor,
Auburn Sunrooms Provider Name Locked
. Also, since NuSash has been in business locally since 1975, I knew they had the correct contractor licenses. Since I was under the belief I was working with NuSash and just paying
Auburn Sunrooms Provider Name Locked
out of convenience, I also felt comfortable.
I never noticed any markings from Call Before You Dig in my yard, but
Auburn Sunrooms Provider Name Locked
and his crew began work on May 12. Within a few days, the project began to take shape.
During construction, I asked
Auburn Sunrooms Provider Name Locked
on multiple occasions to bring copies of the permits, but he did not do so.
Auburn Sunrooms Provider Name Locked
called on Friday morning, May 23, around 11 a.m., to say that the crew only had about 3 hours left of work and that he would be there around 3 p.m.
Auburn Sunrooms Provider Name Locked
arrived, but there was still much work to be done. The electrical line had not been properly secured for burial and was not ready to be buried.
I spoke with
Auburn Sunrooms Provider Name Locked
about several problems with the construction throughout the project.
* I expressed concern about the pitch of the roof and he told me it was exactly what we needed: 3/12 pitch. Upon measurement
later, the actual pitch is 0.5/12, basically a flat roof.
*I expressed concern about water leaking through the roof and he said it wouldn’t. Actually, the roof leaked in multiple places. I later
realized it was due to the pitch of the roof, the shingles used and the distance of the trusses (one was nearly four feet wide!). They also didn't use flashing. Instead, they used silver tape that is often used for windows.
* I asked if the ceiling fan was appropriate for a porch and he told me it was. However, the fan blades were immediately damaged to due to the roof leaking and water getting on the blades. The fan was an indoor fan and not damp-rated.
* He told me that the existing siding on the back of my home was not painted, but primed white and he would get white siding for the screen room siding to match. I factored this into my painting budget. However did not get white siding. He got grey and said it was higher quality. It turns out my existing siding IS painted white and the grey is the standard siding.
*I expressed concern about the concrete path and the fact there are no expansion joints. Also, it’s not a brushed finish sidewalk. It's a sub-standard concrete job with a very rough exposed aggregate "finish". It's not appropriately level, it dips onboth sides in different places and will crack at the first freeze of winter. He purchased the cheapest bags of mix you can find. As anyone who has worked with concrete knows, the sidewalk needs joints for the concrete to expand and contract. Concrete contractors that I have bid to fix the walk say the concrete used is not suitable for an entire walkway.
* I expressed concern about the lack of a trim around the windows. What was done was screwing in untreated plywood over some screens. It looks like a toddler built it. His crew did not leave room for actual siding.
* I expressed concern about some deck boards that were already chipping and cracking. There were small holes too - one was about the size of a quarter - in a couple of the brand new deck boards. Even though lumber is imperfect, I felt this was unacceptable.
* I also expressed concern about the steps up to the deck and porch and that they were too high.
* The patio doors did not close properly and there was no room to caulk around the doors.
Auburn Sunrooms Provider Name Locked
wanted a final payment from me, but the work was not complete.
Auburn Sunrooms Provider Name Locked
, the subcontractor, told me he would guarantee the work to be done that night if I would just pay the final amount to
Auburn Sunrooms Provider Name Locked
. He said his crew was nervous they wouldn’t get paid if
Auburn Sunrooms Provider Name Locked
did not have time to get to the bank before Memorial Day weekend. He said the line would be buried on Saturday after taking the forms off of the concrete sidewalk.
I felt bad for the workers and I decided to write
Auburn Sunrooms Provider Name Locked
a check. I accidentally wrote it for $6,400 when I only owed $6,000. On Saturday,
Auburn Sunrooms Provider Name Locked
’s crew did not properly bury the electrical line and left me in a dangerous situation.
On Tuesday, May 27, I put a “stop payment” on the check because: A) it was for the incorrect amount and B) the work was not properly completed.
I called
Auburn Sunrooms Provider Name Locked
immediately and told him about the stop payment. I asked him to bring a copy of the contract, a copy of which was never provided to me until much later, and the permits.
When he arrived, he did not have the permits and he presented me only one page of the contract, the page with my signature that does not have any of the parameters of the contract such as licensing, who the agreement is between, etc. Also, he had blacked out a line on the contract. I’m pretty sure this said NuSash and I do not recall a thick, black marker line on the contract upon original signing. Also, below
Auburn Sunrooms Provider Name Locked
’s name, he is listed as the “Marketing Representative”, not the owner. This was clearly a NuSash contract.
Earlier that day, I contacted NuSash and spoke with the owner
Auburn Sunrooms Provider Name Locked
. He told me he had fired
Auburn Sunrooms Provider Name Locked
several weeks ago.
Auburn Sunrooms Provider Name Locked
informed me that
Auburn Sunrooms Provider Name Locked
told NuSash that my wife and I were not interested and that we were a “dead lead”. He stole this lead from NuSash.
When
Auburn Sunrooms Provider Name Locked
came out on the 28th, I asked him if he worked for NuSash and he told me he did not. That was the first time he told me that. He said, “You were perfectly comfortable writing a check to
Auburn Sunrooms Provider Name Locked
and Son.” His lie continued, “I made it clear that this was a
Auburn Sunrooms Provider Name Locked
and Son deal.” He did not. Presenting me with his NuSash business card, signing a NuSash contract and telling me he would work it out with
Auburn Sunrooms Provider Name Locked
, did not make anything clear.
At this same meeting,
Auburn Sunrooms Provider Name Locked
told me that I was the one responsible for the permits and that I was the contractor. I offered to go to Permitting with him knowing that I could not get a permit without drawings and without a licensed contractor.
Auburn Sunrooms Provider Name Locked
left threatening to
Auburn Sunrooms Provider Name Locked
me for writing a “bad check” when in fact, I had only put a stop payment on a payment that was not due since the work is not permitted, not finished and the check was for the incorrect amount.
The next day, I again offered to meet
Auburn Sunrooms Provider Name Locked
at the building permits office on Monday, June 1. He agreed and he tried to get me to sign off as the person responsible for the permits with drawings that are not accurate (particularly the roof). He left off the electrical work too in the drawings. I had also been told by Permitting that I needed to obtain a permit to bury the electrical line and
Auburn Sunrooms Provider Name Locked
insisted that I did not.
Auburn Sunrooms Provider Name Locked
told me the drawings he had made would cost me $500 if I wanted
them.
We departed again.
Auburn Sunrooms Provider Name Locked
also left me another message threatening to
Auburn Sunrooms Provider Name Locked
meand that he would be putting a
Auburn Sunrooms Provider Name Locked
on my home.
I decided to call a licensed home inspector to look at the screen room and other work. The inspector found several code violations and bad construction practices. I offered for
Auburn Sunrooms Provider Name Locked
to meet with the inspector. He did but he disagreed with everything the contractor found except that the electrical line was not buried properly.
I agreed to pay
Auburn Sunrooms Provider Name Locked
$3,800 as a final payment (instead of $6,000) thinking I could get the roof and electrical fixed with $2,200. I did this to get him away from my home and protect against the headache of him attempting to
Auburn Sunrooms Provider Name Locked
me. I wrote an addendum to my contract that he signed indicating that this was the my final payment.
I have since had a licensed contractor and electrician look into the room. The electrician will take care of the line burial and electrical code violations (incorrect fan type, no GFCI on electrical outlet, no cover for outlet, outlet on same circuit as fan and lighiting). I had
another contractor look into fixing the room, but he believed it was beyond repair. I have used this contractor many times for other work. He and his crew tore down the screen room and build a code-approved, sturdy room that does not leak and looks beautiful.
Also, I called 811 and there is no record of them coming to my house nor a request for my address by anybody.
I want
Auburn Sunrooms Provider Name Locked
to pay for the cost of electrical work ($700), demolition and construction of new patio room ($4,800) and concrete path demolition and new path construction ($1,600) for a total of $7,100.


- Ryan P.
A

Rating
I had a screened in porch that was of no use to us. The door did not work and the screens were all torn. I contacted
Auburn Sunrooms Provider Name Locked
to see about turning it into a functional space. They were great. They said that they could use the existing structure and install Eze Breeze windows. They also offered to install a fan,
Auburn Sunrooms Provider Name Locked
down flooring, switch out my sliding door for French doors, and even install a doggy door. The guys that came out to install everything did an amazing job. The porch is completely different. I have absolutely no complaints about this company. Everyone I came in contact with from this business were so professional and helpful. I plan on using them again in the future for a new project that I have in mind.
- Kelly L.
A

Rating
Installation went very well. We weren't exactly sure what we wanted/how it would be done so we relied on them for most of the decisions and it turned out very well. Results much better than expected. Huge improvement to the look of the house. Makes it look like a much more expensive house.
- Jason H.
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All Sunrooms in Auburn, WA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Painters

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A+Design

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AA Welsh Construction, L.L.C.

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ABS GENERAL CONSTRUCTION

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Absolute Paint Pump Repairs

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ACCEL REMODELING

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Accent Construction and Remodel, Corp. -

1911 SW Campus Drive
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Acorn Carpentry and Tile

211 16th ave
Seattle, WA

Action Installations

14815 S Praire Carbon River Rd
Orting, WA

AJA Construction

343 19th Ave
Seattle, WA

AK Kreutzer Construction LLC

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Kent, WA

Alderwood Landscaping

9708 N Nevada St # 204
Spokane, WA
Auburn Zip Codes

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