Access to trusted reviews, the best Cabinet Refacers and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Hyde Park Cabinet Refacing Articles
Even before we were told of the cost we wanted to give them our business to support a veteran run business. It was just a bonus that the price was far better than the competition.
I look forward to hiring them again for future projects.
A measurement person came out to carefully measure where things were going. All is still ok at this point.
I'll try to keep this as brief as possible, so will leave out a few details. When it came to scheduling, I found that: (1) no one ever seemed to pick up the phone. I played voice mail phone tag quite a bit. (2) The person you are scheduling with may not be your project manager. I was given less than a day to reply to a scheduled start day of 6/23. By the time I said "ok", I was told that time slot had already been given away. Then I was told I wasn't really dealing with my actual project manager, and that the substitute was filling in and doing his best and that although I was told 6/23 wouldn't work, they'll get someone here that week.
I started to see the name "
The installation went fine. The person they sent was professional and punctual. He had a few years doing this for this firm which was very important to me.
A second minor issue came up after the counter was installed. No one bothered to secure the top of the dishwasher to the bottom of the new counter. Another phone call, another visit by those installers, and we were fine.
The third issue ended up being major. It was a nightmare and another reason I wouldn't choose the Home Depot route/
Three missed appointment days, the first of which someone stayed home from work. No one organizing the work (Home Depot/
Try #2 was on a Saturday after I insisted we would not be taking more time off of work to meet someone (they had their
Sunday at 8:20am, I received a call stating they were in the store picking up the tile. At 9:30am, I received a call that there was an emergency last night and the installer was not coming. So now I'm being lied to. We set up a 4th day.
The installer showed up 30 minutes late on the 4th day. He knew nothing about 2 rooms of backsplash and only had the kitchen backsplash with him. When he started bringing it in, it was actually the bathroom backsplash he had. He installed it and it looked great. In the meantime, I am now talking constantly with some director/VP type person at Crew2 about this situation. He is sending someone from the shop to pick up my kitchen tile from the store and deliver it to my house for the installer to start on. The installer left my house never having any inclination to stay even after my explanation. 10 minutes later the tile shows up. The deliverer is surprised the installer is gone.
I look at the tile after everyone is gone. It is not the same tile I saw in my home when I ordered everything. The name of the tile is right, but its appearance is not right. I hate it. I do a web
So finally, I send a long e-mail to Home Depot/
So all-in-all, poor communication. They don't keep you informed about anything.
I do not recommend going the Home Depot/
Our cabs went from a cherry wood grain (not the color cherry - just the cherry wood - varied colors of wood) to bright white.
Looks great and there are no flaws.
I am waiting for a call back as we need a few touch ups (we dinged a door). They are very busy and tend to take time to respond. If you are in a hurry, it probably will take more follow up on your part. But i would refer them and we would use them again if we ever needed
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Cabinet Refacers in Hyde Park, VT
Red Hook, NY
Join Angie's List to get the best local reviews in Hyde Park.
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center