Colchester Cheap Eye Glasses

in Colchester, VT

Colchester Eyeglass Repair Articles

Eyeglass Repair reviews in Colchester

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Dr.
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spends a lot of time with you. She is really good with the prescriptions. Her whole staff is really good about helping you pick out frames. They are very helpful and professional. They do not rush you. I will continue to use them. Her prices are reasonable.
- Tom W.
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They have a very large selection of frames and lenses including some of the designer frames. Their prices are a fraction of what my optometrist charges and I believe the quality is very good. They are very helpful in frame selection and discussing the various lens options. They are quick at filling the prescriptions, although I never seem to qualify for the one hour glasses because my prescription is a little complicated. But they have the glasses ready in a week or so which is the same as my optometrist. One time they had a problem with my rimless frames and couldn't get them to me before we were leaving for the
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area. They shipped them to a store in
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and I picked them up during our vacation. Excellent service!
- CAROLINE F.
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Once I had my prescription I went into the show room and although their selection was a bit disappointing,
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helped me find the kind of frames I was looking for and was courteous and professional when he waited on me and ordered my glasses for me.
Colchester Cheap Eye Glasses Provider Name Locked
said my glasses would be ready in about 10 days. On Thursday evening,
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19 I received a call saying my glasses were ready. So I went in the next day, Friday,
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20 during my lunch hour to pick up the glasses. The girl at the counter could not find them anywhere. Another employee joined the
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, and still no glasses. Finally “
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” started looking for them. He pulled out a note that said he had spoken to a woman at my phone number and that she had told him to send the glasses to an address in
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. I insisted that I had said no such thing and that I didn’t know anyone in
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. Finally he found my glasses in their outgoing UPS bin in back. (This was strange since I had seen the UPS guy come and go while I was standing there for the a half hour.) “
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” refused to admit that he had made an error and repeatedly insisted that a woman at my phone number had told him to send my glasses to the
Colchester Cheap Eye Glasses Provider Name Locked
address. Earlier he had mentioned that he called “a million people a day.” I’ve had this phone number for almost 20 years. I have no doubt that he spoke to someone who’s ordered new glasses about the same time I did, and that person told him to send them to
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. She is going to be disappointed when her new glasses
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’t show up where she’s expecting them. I can understand someone making a mistake when calling a lot of people. But when they can’t admit they made a mistake and they never apologize that is really bad policy. I stood there for half and hour no one offered me a seat or said they were sorry. I’ll buy my next pair of glasses someplace else.
- THOMAS A.
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All staff paid very close attention to what they were doing and all movement in that store at all times!
Outstanding grade for all staff in professionalism and enthusiasm for their work! They all compliment one another in customer care!
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was the Representative that provided my care. Attentive, knowledgable of her industry, insurance, billing, and above all, customer care! With a vivacious personality and was absolutely attentive to her care for the type of lenes I needed, and my prescription, and is completely enthusiastic of her business. They are certainly privileged to have her onboard.
I had some errands to complete, and came back for one of my two pairs of glasses purchased the very same day, and within 7-10 business days for the second pair.
The glasses are the most perfect prescription I have had in nearly 20 years! I am far sighted, and am in administration/fine arts. It feels so good to see so wonderfully. Thank you.
- Nadine S.
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They stated the lenses we're in stock. I wrote a check for $480.93. She took check & went in backroom. Came back & said they didn't have them in stock Said it would be approx. two weeks for them to come in. (Sign on window says ready in an hour.) Then today,
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18th the store called & said the frames were no longer available. He ordered the same frames for both glasses. If the sunglasses wer'e ready I'm assuming they used the frame in display for his sunglasses. Why they waited ten days to let us know to come in & pick out another frame?I went in and asked for a refund. I( did not purchase the sunglasses. I just asked for total refund minus eye exam charges Said I will receive a corporate check in 10-14 days. This place was
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Optical before. I have never encountered this with any other optical place. They seem totally disorganized.
- M L T.
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Optician was to fill a new eyeglass prescription by making new lenses and fitting them to my existing frames. This seems like a routine task for an optician. May 2 was the first appointment. Five trips to her little optical shop later, on
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18 I still do not have correctly made new bifocals, but I do have a refund. The reason I do not recommend this business is because twice her in-house cutting equipment ruined the new lenses, and two other times the new lenses were made too thick (I had ordered and paid for hi-index stock but was given something else).
- Anton M.
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Approximately 8-10 months ago one of the lenses developed a small crack at the top
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of the lense. At this time there was a very small area on the other lense that looked like a flaw. Since it was so small I did not say anything about it when I went in to have the crack repaired. The lenses are tinted, and I was told they might not be able to match the tint but that they would get it as close as possible. That was acceptable with me. A few months ago the same lense with the crack developed another crack which continued to extend into my field of vision. The "flaw" on the other lense has also grown into my field of vision. I took the glasses to Luck today to have them repaired. The two young ladies on the floor were very polite and professional and asked the manager about repairing the glasses at no charge. I was told that the warranty had run out. When I told them that I had never had a problem with other glasses, I was told that they had never seen "poly" lenses crack. The manager would not come out and talk to me. I saw the young lady talk to her through her locked door. I was told that I could pay for new lenses. One of the young ladies was very professional and apologized.I attempted to contact the main office via the "contact us" link on their website. The "contact us" link would not load.I've never had this problem with glasses and have worn a the same pair glasses for years. This is not acceptable to me, and I don't trust this company.
- judith F.
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All Cheap Eye Glasses in Colchester, VT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advanced Vision Care

30 Main St
Burlington, VT

Advante Members Only

140 E 28 th St
Brooklyn, NY

EyeCare of Vermont

77B Pearl St
Essex Junction, VT

GreatEyeglasses.com

524 San Anselmo
San Anselmo, CA

Jaremczuk, Dr. Wilhelm

11 N Willard St
Burlington, VT

King, Dr. Gary

107 Church St
Burlington, VT

Shelburne Eyeworks

2989 Shelburne Rd
Shelburne, VT

Walmart - Williston

863 Harvest Ln
Williston, VT

Williston Family Eyecare

5399 Williston Rd
Williston, VT

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