Sample Reviews

B

Rating
Called to have an someone come out and install 3 ceilings fans in my bedrooms, where there was no existing light. Operator on the phone was very pleasant to deal with scheduled appointment timely. Appointment was a window between 12-4, which is a little inconvenient since I had to take off work to be there to meet with them. The technician did call about 15 minutes before arrival. Technician was very professional and courteous. They promised that they would clean up thoroughly after the work was completed, but he left a small mess in the closet where he had to access the attic. Otherwise did a good job of cleaning up after the work was performed. Overall, quality of work was good, but think the price was very high. The work took a total of 4.5 hours and they charged ~$1,000 which is a little over $200/hr. Which I thought was high. For that price I would have expected exceptional service and quality of work and an exact appointment time. I felt that it was good, but there was a couple small issues that won't have been a huge deal if I hadn't been paying that price. I would maybe use them again, but I think that if I need electrical work in the future I would shop around and try someone else first.
- Kelly G.
A

Rating
Willis Water Heater Installers Provider Name Locked
showed up after business hours to help me out since I didn't get off work until 445 pm and worked until he got the job done for me. My water heater started leaking on Saturday and I called
Willis Water Heater Installers Provider Name Locked
after finding his company here on Angie's list.
Willis Water Heater Installers Provider Name Locked
walked me through how to turn the water off to the tank so I wouldn't have a much bigger problem and he was responsive and respectful most of all. He came out on Tuesday of the same week and answered every question I had, as a first time homeowner he took away all my fears!!! He is what every contractor should strive to be responsive, respectful and considerate.
- Sheila A.
A

Rating
Highly recommend this company....purchased special deal & was extremely happy with our decision. The
Willis Water Heater Installers Provider Name Locked
guys were very punctual, were very courteous & professional, as well as being very efficient - they were in & out within an hour!!
- Kimberly H.
C

Rating
Service person arrived precisely on time. When I called to book the service, I was told appt would go from 9am-10pm, it ended up being 9am- almost noon and I missed some late morning appts I had planned to go out to as a result. Our basement floor had been recently painted and was left significantly scratched by the tech and although most of the water was cleaned up, I did have to spend about 10 minutes after he left, going around and wiping up small puddles of water off the floor across the area in which he worked. So, I missed a planned appt, got my basement floor scratched up and had to clean up after the technician, all for $1481.Technician could have prevented floor damage by placing some sort of carpet (we had remnants available to use) in the area to protect the floor. As for the clean-up, my guess is he was running late and just needed to get out of here. I definitely do NOT recommend and will not re-hire.
- Jody M.
A

Rating
I woke up to a cold shower the morning of the 8/28 and called them early in the morning. I talked to
Willis Water Heater Installers Provider Name Locked
who was very pleasant and informative. We thought we needed only the heating assembly replaced because our pilot light wouldn't light up to heat our gas water heater.
Willis Water Heater Installers Provider Name Locked
informed me that because our water heater was over 8 years old (it was 10 years old) that their protocol is to replace the water heater. He explained that water heaters usually have a 10-12 year life span so even if we found a company to only replace the assembly, we'd most likely be paying money for a new water heater in a year or 2. He gave me an estimate over the phone for two options plus the cost of the permit. He also informed us that if they needed to bring it up to code, that those would be an additional cost. He had a technician out mid-day the same day which was a lifesaver with two little ones in the house. I wasn't home for the technician when he first arrived (I think his name was
Willis Water Heater Installers Provider Name Locked
or
Willis Water Heater Installers Provider Name Locked
) but my husband was. He explained to my husband that we would need additional items to bring it to code. It came out almost $500 more than what I was quoted over the phone which I have to admit was a bit shocking but we have piece of mind knowing that we are all legal if we decide to sell our house a few years from now. Overall the job was completed to our satisfaction and the two employees from the company were very customer service orientated.
- Corene L.
B

Rating
Willis Water Heater Installers Provider Name Locked
did an excellent job. He completed all three tasks without incident. I am pleased with his work and have assured him that I will call him for any future plumbing needs.....WDM
- William M.
A

Rating
I highly recommend
Willis Water Heater Installers Provider Name Locked
! He showed up when he said he would, worked quickly, and knew what he was doing. He was friendly and professional, did neat, good quality work, and explained details to us. I like that he works with his son. We are very satisfied.
- Sharon D.
A

Rating
We have called Norm since 2005 to help us and he never fails us. He comes quickly. Never tries to quote for things that don't need doing. He's honest and fairly priced. We highly recommend him!
- Julie S.
A

Rating
From the first contact by phone to when they turned the gas back on after inspection, everything went flawlessly. The two gentlemen that came out for the estimate were very knowledgeable and simplified the installation process substantially from other quotes we received. The crew arrived right on time, put down drop clothes so they did not get the house dirty. The crew was very nice and explained the whole process before they began and explained the system after it was installed. The final inspection was not scheduled when it was supposed to be, but the office fixed it right away and made sure we were top priority for the next day. They could not have handled it better and I have never heard someone apologize so much for their mistake. It could happen to anyone and they resolved it perfectly. When one of the installers came back to turn the gas on after inspection, he turned on the gas inside the house. He even took the time to vent the gas
Willis Water Heater Installers Provider Name Locked
to get the air out of the pipes. He chose the farthest appliance from the gas meter so that it would get the air out of the lines in the whole house. I highly recommend this company and will use them again and refer them to anyone I know looking for a new
Willis Water Heater Installers Provider Name Locked
heater.
- Stephen W.
F

Rating
In 2009 or so, I engaged with
Willis Water Heater Installers Provider Name Locked
P
Willis Water Heater Installers Provider Name Locked
Plumbing & Heating, a company that appears to be located in multiple towns including
Willis Water Heater Installers Provider Name Locked
,
Willis Water Heater Installers Provider Name Locked
,
Willis Water Heater Installers Provider Name Locked
and Cambridge.
In any case,
Willis Water Heater Installers Provider Name Locked
was recommended to me for a bathroom overhaul. He did complete the project without too much hassle. The quality of the plumbing work was good-to-fair. The quality of the tiling was fair-to-poor. But the job got done.
I again engaged with
Willis Water Heater Installers Provider Name Locked
and team in 2013 to have him do overall plumbing in a house I had purchased with my husband. Clearly, things had really gone south for this guy -- he initially appeared reliable ut quickly fell off the map.
Unfortunately, his falling off coincided with my providing him with payment for a shower of $1700. That was June of 2013. due to some delays, I wasn't able to accept the allegedly ordered shower. However, I checked with
Willis Water Heater Installers Provider Name Locked
many times and he assured me it had been ordered through
Willis Water Heater Installers Provider Name Locked
and was in safe storage.
I started requesting the paid-for shower in February 17, 2014. This went on for months.
On May 1, 2014, I told him I really could not wait any longer. He then said
Willis Water Heater Installers Provider Name Locked
lost the shower and he was reordering -- but the shower I paid for had been discontinued so I had to find a comparable replacement. He said it would be delivered in 2-3 weeks.
On May 14, 2014 I again began questioning delivery.
Willis Water Heater Installers Provider Name Locked
said he'd just been on the phone with the Maxx rep (the manufacturer) but he was confused about size -- an indication he hadn't really ordered. On May 19 and May 29 I again checked in on the shower with no response. On May 30,
Willis Water Heater Installers Provider Name Locked
indicated it hadn't shipped yet -- implying he had ordered. He said he'd be going to speak with 'them' directly on delivery. On June 3, I again asked for a status. He said he was following up again. He said it had been shipped and he was just waiting for it to arrive, which was a bald-faced lie.
On June 17, I was back following up with
Willis Water Heater Installers Provider Name Locked
, with no response. Same was true on June 18. Sick and tired of the nonsense, I called
Willis Water Heater Installers Provider Name Locked
directly to try to get some answer. They told me
Willis Water Heater Installers Provider Name Locked
had placed no such order, confirming my suspicions and explaining the endless delays. I confronted
Willis Water Heater Installers Provider Name Locked
but he dismissed me, saying he was at Bike Week so couldn't deal. He also said
Willis Water Heater Installers Provider Name Locked
didn't know what they were talking about and that he did business with a "different guy" there. On June 19, I demanded my money back -- which
Willis Water Heater Installers Provider Name Locked
said he'd follow through on but he never did.
Also on June 19, second guessing
Willis Water Heater Installers Provider Name Locked
, I called the manufacturer, Maxx directly. They confirmed that
Willis Water Heater Installers Provider Name Locked
had never placed an order for such a shower -- and advised me to "fire my plumber."
After another two weeks churn, I ordered the shower from
Willis Water Heater Installers Provider Name Locked
directly and
Willis Water Heater Installers Provider Name Locked
put it on his brother's credit card. This was only after I called his many bluffs and filed with the Attorney General. As a side, he debated with me about the cost of the shower, which had gone up in price over the last year. Through my efforts and that of
Willis Water Heater Installers Provider Name Locked
, I was able to get the shower for 50 cents less than
Willis Water Heater Installers Provider Name Locked
allegedly did.
So, fourteen months after I provided the funding to
Willis Water Heater Installers Provider Name Locked
for the shower -- and after hundreds of cycles as a result of being provided with false, fictional and misleading information, my shower arrived. Meanwhile, I carried the extra costs and losses as a result of the delays this unethical character caused.
Buyer BEWARE.
p.s. I would be remiss if I did not mention how outstanding
Willis Water Heater Installers Provider Name Locked
was on this -- and with the many separate orders I placed with them.

- Amy C.
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All Water Heater Installers in Willis, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-CO Heating and Cooling LLC

6274 AL Philpott Hwy
Martinsville, VA

AppliancePartsPros.com

16501 Ventura Blvd Ste 500
Encino, CA

Art's Plumbing Services

513 Wentworth Ave
Roanoke, VA

AWHR Water Heater Rentals, LLC

11 Grandview Cir
Canonsburg, PA

Bear HVAC & Bldg Svcs

920 Pocahontas Ave
Roanoke, VA

BLR Services

4509 renfro blvd.
Roanoke, Va

BT Home Improvements, LLC

P.O. Box 38
Shawsville, VA

Canter Power Systems, LLC

2100 Fairfax Rd
Greensboro, NC

Clear Creek Water Works, LLC

PO Box 6122
Christiansburg, VA

Community Housing Partners

448 Depot St NE
Christiansburg, VA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

E-Z BUILT CONSTRUCTION

143 Sunset Ridge Dr.
Rocky Mount, VA

Eades Plumbing & Tile Services

5436 Lakeland Dr.
Roanoke, VA

Extreme Cleanerz

Po box 817
Troutville, Va

Family Plumbing & Heating

3558 Angus Ln
Shawsville, VA

Freeman Mechanical Inc

731 Glade St NE
Roanoke, VA

John's Plumbing Service Inc

251 Rolling Hills Dr
Christiansburg, VA

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